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Smartflats - Louise Brussels

2.5 star property
Apartment near La Grand Place in Brussels

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Photo gallery for Smartflats - Louise Brussels

Iron/ironing board
Comfort Studio, 1 Double Bed, Kitchen | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher
Comfort Studio, 1 Double Bed with Sofa bed, Ensuite | Bathroom | Free toiletries, hair dryer, towels, toilet paper
Comfort Studio, 1 Double Bed, Kitchen | Bathroom | Free toiletries, hair dryer, towels, toilet paper
Comfort Studio, 1 Double Bed with Sofa bed, Ensuite | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

Reviews

5.0 out of 10

Popular amenities

  • Washer
  • Kitchen

Explore the area

Map
Rue Jourdan, 50, Brussels, 1000
  • Avenue Louise
    ‪3 min walk‬
  • Royal Palace of Brussels
    ‪15 min walk‬
  • La Grand Place
    ‪4 min drive‬
  • Brussels (BRU-Brussels - National)
    ‪17 min drive‬

Room options

View all photos for Comfort Studio, 1 Double Bed, Kitchen

Comfort Studio, 1 Double Bed, Kitchen | Iron/ironing board

Comfort Studio, 1 Double Bed, Kitchen

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Apartment, Kitchen

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Comfort Apartment, Kitchen

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Comfort Studio, 1 Double Bed with Sofa bed, Ensuite

Comfort Studio, 1 Double Bed with Sofa bed, Ensuite | Iron/ironing board

Comfort Studio, 1 Double Bed with Sofa bed, Ensuite

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Brussels

Sint-Gillis stay.Within a 10-minute walk of this Sint-Gillis apartment, you'll find Avenue Louise and Law Courts of Brussels. Porte de Hal Museum and Egmont Palace are also within half a mile (1 km).
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What's nearby

  • Avenue Louise - 3 min walk - 0.2 miles
  • Royal Palace of Brussels - 15 min walk - 0.8 miles
  • Manneken Pis Statue - 19 min walk - 1.0 mile
  • European Union Parliament Building - 4 min drive - 1.3 miles
  • La Grand Place - 4 min drive - 1.2 miles

Getting around

  • Hotel des Monnaies-Munthof Station - 2 min walk
  • Brussels-Chapel Station - 15 min walk
  • Brussels Airport (BRU) - 27 min drive

Restaurants

  • ‪Lloyd Café Presse - ‬2 min walk
  • ‪The Huggy's Bar - Bruxelles 2 - ‬2 min walk
  • ‪Quick - ‬3 min walk
  • ‪Al Piccolo Mondo - ‬2 min walk
  • ‪Sale Pepe Rosmarino - ‬3 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Smartflats - Louise Brussels

Apartment near La Grand Place in Brussels
  • 40 guestrooms or units
Smartflats - Louise Brussels offers 40 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and dishwashers.

Languages

English, French, Spanish

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Property amenities

Kitchen

  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop

Bathroom

  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Laundry

  • Washing machine

Comfort

  • Heating

Services and conveniences

  • Iron/ironing board on request

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 40 units

Policies

Check-in

Check-in time starts at 4:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email with check-in information

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Property is also known as

Smartflats Louise Brussels
Smartflats - Louise Brussels Brussels
Smartflats - Louise Brussels Apartment
Smartflats - Louise Brussels Apartment Brussels

Frequently asked questions

How close is Smartflats - Louise Brussels to the airport?

Smartflats - Louise Brussels is 9.4 mi (27-min drive) away from the Brussels Airport (BRU) airport, the closest popular airport to the property.

Does Smartflats - Louise Brussels have an airport shuttle?

Airport shuttle services are not available at Smartflats - Louise Brussels.

Does Smartflats - Louise Brussels offer free breakfast?

Smartflats - Louise Brussels does not offer free breakfast.

Is there a casino at Smartflats - Louise Brussels?

No, there is no casino at this apartment, but Grand Casino Brussels (8-min drive) is nearby.

What time is check-in at Smartflats - Louise Brussels?

Check-in begins at 4:00 PM.

Is there free parking at Smartflats - Louise Brussels?

Free parking is not available at this apartment.

Does Smartflats - Louise Brussels have a pool?

Smartflats - Louise Brussels does not have a pool.

Does Smartflats - Louise Brussels have a spa?

There are no spa services available at this apartment.

How close is Smartflats - Louise Brussels to downtown Brussels?

Smartflats - Louise Brussels is 0.9 mi away from Brussels.

Smartflats - Louise Brussels Reviews

Reviews

5.0
Rating 10 - Excellent. 1 out of 33 reviews
Rating 8 - Good. 6 out of 33 reviews
Rating 6 - Okay. 9 out of 33 reviews
Rating 4 - Poor. 9 out of 33 reviews
Rating 2 - Terrible. 8 out of 33 reviews

5.4/10

Cleanliness

5.2/10

Amenities

6.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

aureen

Traveled with family
Liked: Cleanliness, room comfort

Amazing trip

The flat was cosy and amazing i love my stay there. Everything was good. Thanks
Stayed 3 nights in Feb 2025

6/10 Okay

Daisy

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Never received information on how to check in. Had to call a few times to be able to check in. Shower had no privacy. No curtain or door. The outside was very dirty. Entrance in to building was missing tiles , big mess, dirty.
Stayed 3 nights in Feb 2025

4/10 Poor

Thomas

Disliked: Cleanliness, room comfort
Bad smell, toilet flush didn't work well, linen didn't seem very clean, hot water in the shower didn't work (had to get out to reset the boiler), poor upkeep in general. Definitely not recommended.
Stayed 2 nights in Jan 2025

4/10 Poor

sophia

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Orville, Plantation

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment is in a great location off the Grand Place and Central Station. The windows are double plane and blocks out most of the track and tourist noise. Walking was easy to most of the sights. The two bedrooms were spacious for us and the option of the sofa bed was good as well. The apartment was light and airy with good amenities in the kitchenette. Nice full size refrigerator and gas stove. The shower area of the bathroom can use some work, as water gets everywhere. We also had to walk to a different location to pickup and drop off the keys for checkin and checkout. Overall nice stay.
Stayed 4 nights in Nov 2024

6/10 Okay

DANIEL ITSE

Disliked: Cleanliness
The lounge is portable and it’s convenient but my room at the 4th floor it was difficult to get to my room by taking the stairs.
Stayed 3 nights in Oct 2024

6/10 Okay

Cristina

Traveled with family
Disliked: Amenities, property conditions & facilities
We had the two bedroom 4 bed flat. It was a dirty and you could feel springs in the beds. Couches with stains and the floor carpets need replacing. No shower door. Location was ok. 10-15 min walk to main attractions and 10 mins from train.
Stayed 5 nights in Oct 2024

2/10 Terrible

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Definitely don't book with Smartflats, for the following reasions. 1) I booked a property near where my meeting was. They changed the property location so I was across town and had to take two metro trains each time. 2) It's a real pain checking in as you have to send them scans of your passport, bank cards etc - a time sink; 3) When I got to the property the wifi didn't work. I spent an hour trying to sort it out, including in a chat with a staff person from Smartflats. It couldn't be fixed. The next day it still didn't work (i.e. they hadn't tried to fix it, or didn't care). A really bad experience overall. AVOID.
Stayed 2 nights in Sep 2024

4/10 Poor

Øyvind

Disliked: Cleanliness, room comfort
Jeg har bodd smartflats 2 ganger, og jeg opplever at kvalitet og komfort kommer an på hvordan rom du får. Mitt første opphold var på rom 001, og det var betydelig bedre enn rom 002. Renholdet var noe dårlig, rommet var kaldt og kjøkkenet var dårlig utstyrt. Men beliggenheten er veldig bra og lett å komme i kontakt med personalet.
Stayed 7 nights in Feb 2025

6/10 Okay

Carlos Sebastian

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The room itself is very nice, but the building is in poor condition. Many rooms are undergoing restoration or construction, resulting in excessive noise, dust, and debris scattered throughout the premises. Additionally, there is no elevator.
Stayed 2 nights in Feb 2025

2/10 Terrible

Pascale

Stayed 2 nights in Feb 2025

8/10 Good

Rosa

Liked: Property conditions & facilities
Buona la posizione , migliorerei solo un po’ la pulizia della polvere
Stayed 5 nights in Oct 2024

4/10 Poor

Olivier

Business traveler
Disliked: Room comfort

Expérience à ne pas reproduire, Fuyez !

Porte d'entrée fortement ajourée, brosse de WC dans une eau douteuse, PQ sur le sol dans une corbeille, pas de lumière dans la salle de bain, SDB très très petite, pommeau de douche qui se déboîte à l'utilisation , double-vitrage inefficace, plinthe qui tombe quand on ouvre le meuble de la cuisine, rue bruyante et lampadaires juste derrière les fenêtres, et le summum superbe TV sans télécommande (j'attends toujours le retour de la hotline pour régler le problème), et derrière une plaque en bois qui tient par 2 vis présence d'un chauffage qui se met en route toutes les 5 minutes. Séjour prévu pour deux nuits, j'ai préféré prendre la route de nuit pour ne pas rester une nuit de plus. Même le personnel d'entretien n'est pas discret !
Stayed 2 nights in Dec 2024

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Víctor

Traveled with family
Disliked: Cleanliness, room comfort

Insatisfecho

Falta de limpieza, suciedad en paredes y techo de manchas extrañas, sofa cama incomodísimo, unico bueno ubicación, cerca de transporte público y buena calefacción
Stayed 7 nights in Nov 2024

6/10 Okay

Zoi

Disliked: Cleanliness
Stayed 2 nights in Nov 2024

6/10 Okay

Mohamad Ali

Stayed 3 nights in Nov 2024

2/10 Terrible

Elodie

Traveled with family
Disliked: Cleanliness, room comfort

Horrible

Du hall aux appartements tout est sale est délabré. Des traces suspectes sur les murs et le plafond, une salle de bain au joins moisis, des toilettes sans eaux. Nous sommes simplement partis. Une honte de faire une publicité aussi mensongère entre les photsmis et la réalité.
Stayed 2 nights in Oct 2024

4/10 Poor

Nayia

Disliked: Cleanliness, room comfort
Stayed 28 nights in Sep 2024

2/10 Terrible

Saiei

Business traveler
Disliked: Cleanliness, amenities, room comfort
No wifi available while I was staying because it doesn’t tell me the correct wifi. No response from the office. The worst service ever.
Stayed 3 nights in Sep 2024

6/10 Okay

Abduljawad

Traveled with group
Liked: Cleanliness, property conditions & facilities
De locatie van het appartement leek geschikt en alles was in orde. Het enige dat we niet leuk vonden, was dat de douche zichtbaar was. Zet tenminste iets ondoorzichtigs op het glas om het zicht van buitenaf te belemmeren.
Stayed 3 nights in Aug 2024

2/10 Terrible

Ferran

Disliked: Cleanliness, room comfort

Horrible, evitar a toda costa

Asignaron mi apartamento a otra reserva (también de Hoteles.com) que entró en mitad de la noche; CUALQUIERA PUEDE ENTRAR EN TU HABITACIÓN AUNQUE PONGAS EL SEGURO, NO ES UN LUGAR SEGURO NI CONFIABLE. Es algo común en este establecimiento. Al final me quedé sin que me dieran una solución ni indemnización. El establecimiento pide una fianza (esto lo debería hacer hoteles.com y no el propio alojamiento, para evitar estafas). Teniendo esto en cuenta, uno espera que el alojamiento esté impecable y con buen mantenimiento, sin embargo, es todo lo contrario: luces que no funcionan, ventanas que no cierran, paredes sucias y sin pintar, decoración caída o desaparecida, montaje de mobiliario mejorable además de su escasa calidad, puertas rotas, ventanas que no han visto una limpieza exterior en toda su existencia, cortinas sucias, etc. Para las zonas comunes aplica el mismo criterio de falta de mantenimiento, además de una barandilla en la escalera que no cumple la altura reglamentaria. Se escucha todo el ruido de las zonas comunes. Las fotos no son reales, por ejemplo: no existe ninguna alfombra y evidentemente están muy retocadas para que no veas los infinitos defectos que hay en la realidad. Juego de toallas sucio (con pelos incluidos). WiFi muy lento. Vajilla y mobiliario muy escaso para 2 personas; aunque es de agradecer que haya lavavajillas y lavadora. Código de acceso es muy difícil de memorizar. Atención al cliente es inexistente: no responden al teléfono y allí no hay nadie.
Stayed 2 nights in Aug 2024

2/10 Terrible

Jabar

Traveled with family
Sehr altes Gebäude, nicht sauber ,
Stayed 1 night in Aug 2024