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Hotel Caroline

4.0 star property
4-star Mediterranean hotel with outdoor pool

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Photo gallery for Hotel Caroline

Lobby sitting area
View from property
Continental breakfast on weekends (EUR 19 per person)
Deluxe Triple Room | View from room
Garden

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Room service
  • Pet friendly

Explore the area

View in a map
Via Federico Motta, 4, Brusimpiano, VA, 20150
  • Place, Monte San Salvatore
  • Place, Lake Lugano
    ‪9 min drive‬
  • Place, Mount Brè
    ‪27 min drive‬
  • Airport, Milan (MXP-Malpensa Intl.)
    ‪51 min drive‬

Room options

View all photos for Superior Single Room

Superior Single Room | In-room safe, desk, blackout drapes, free WiFi

Superior Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | In-room safe, desk, blackout drapes, free WiFi

Deluxe Triple Room

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, blackout drapes, free WiFi

Superior Double Room

9.0 out of 10
Wonderful
(7 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

In-room safe, desk, blackout drapes, free WiFi

Deluxe Double or Twin Room

  • 194 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Quadruple Room

Premium Quadruple Room | In-room safe, desk, blackout drapes, free WiFi

Premium Quadruple Room

  • 237 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the neighborhood

Brusimpiano

In historical district.At this Brusimpiano hotel, you'll be within 6 miles (10 km) of Lake Lugano and 12 miles (20 km) of Monte San Salvatore. FoxTown Factory Stores is within 12 miles (20 km) and Mount Brè is within 16 miles (25 km).

What's nearby

  • Lake Lugano - 9 min drive - 3.0 miles
  • Via Nassa - 19 min drive - 8.0 miles
  • Palazzo dei Congressi - 19 min drive - 8.2 miles
  • FoxTown Factory Stores - 24 min drive - 12.5 miles
  • Mount Brè - 27 min drive - 10.0 miles

Getting around

  • Porto Ceresio Station - 6 min drive
  • Lugano Funicular Station - 37 min drive
  • Lugano (LUG-Agno) - 26 min drive

Restaurants

  • ‪Ristorante dal Pescatore - ‬5 min drive
  • ‪Osteria Debarcadero - ‬12 min drive
  • ‪Caffé Vecchio Teatro - ‬26 min drive
  • ‪Ristorante Al Battello - ‬26 min drive
  • ‪Osteria Degli Amici - ‬19 min drive

About this property

Hotel Caroline

4-star Mediterranean hotel with outdoor pool
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and a garden are also featured at Hotel Caroline. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Brusimpiano hotel.

  • 24 guestrooms or units
  • 3 levels
  • 2 buildings
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Hotel Caroline offers 24 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Brusimpiano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Uncovered self parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Weekend continental breakfast available 8:00 AM to 10:30 AM for a fee: EUR 19 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Champagne service
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Late check-in fee: 50-percent of room rate for check-in between 10:00 PM and 8:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 15.00 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per day.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 19 for adults and EUR 10 for children
  • Uncovered self parking fee: EUR 20 per day
  • Pet fee: EUR 15.00 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-in fee: 50-percent of room rate for check-in between 10:00 PM and 8:00 AM
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property Registration Number 012024-ALB-00002

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 8:00 AM to midnight.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Caroline Brusimpiano
Caroline Hotel
Caroline Hotel Brusimpiano
Hotel Caroline
Hotel Caroline Brusimpiano
Hotel Caroline Hotel
Hotel Caroline Brusimpiano
Hotel Caroline Hotel Brusimpiano

Frequently asked questions

How close is Hotel Caroline to the airport?

Hotel Caroline is 6.4 mi (26-min drive) away from the Lugano (LUG-Agno) airport, the closest popular airport to the property.

Does Hotel Caroline have an airport shuttle?

Airport shuttle services are not available at Hotel Caroline.

How close is Hotel Caroline to the beach?

This hotel is 15.6 mi (42-min drive) from Public Beach and 17.1 mi (42-min drive) from Lido di Campione. Don't forget your sunscreen!

Does Hotel Caroline offer free breakfast?

Free breakfast isn’t provided at Hotel Caroline, but continental breakfast is offered for a fee of EUR 19 for adults and EUR 10 for children.

Is there a casino at Hotel Caroline?

No, there is no casino at this hotel, but Casino Lugano (22-min drive) and Casinò di Campione (30-min drive) are nearby.

What time is check-in at Hotel Caroline?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Hotel Caroline?

Free parking is not available at this hotel. Self parking is available for EUR 20 per day.

Does Hotel Caroline have a pool?

Hotel Caroline features an outdoor pool. Guests can enjoy pool access from 8:00 AM to midnight.

Does Hotel Caroline have a spa?

There are no spa services available at this hotel.

How close is Hotel Caroline to downtown Brusimpiano?

Hotel Caroline is 0.2 mi away from Brusimpiano.

Hotel Caroline Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 174 out of 449 reviews
Rating 8 - Good. 210 out of 449 reviews
Rating 6 - Okay. 43 out of 449 reviews
Rating 4 - Poor. 16 out of 449 reviews
Rating 2 - Terrible. 6 out of 449 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Pretty views

The hotel is very cute, there’s a good amount of parking spaces and the lake views are stunning from some rooms. The building itself is a little tired and could use a nice refresh. The reception as a space is a little confusing as is marked with a different hotel name (?) so I thought I was in the wrong place at first. But the staff was very professional yet friendly and helpful with tips and advice. Maybe the most uncomfortable feature of the room was the shower with no glass/door so there was no way of NOT flooding the floor even with a quick shower. Location is very convenient for lake access and the area is just pretty all around. I would go back if I found a good deal and could book a lake view room again.
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming hotel with lovely lake views.

Great location with views over the lake. Friendly staff and hotel has lots of character
Stayed 1 night in May 2025

10/10 Excellent

Matias, Wien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. Has a parking lot right at the door. Staff is super friendly. Rooms are comfortable.
Stayed 1 night in Jun 2024

8/10 Good

Maths

Traveled with family
Liked: Cleanliness, staff & service

Fantastic people and breakfast

Very nice little hotel. Nice personal and wonderful Italian breakfast buffe for a reasonable cost
Stayed 1 night in Jun 2024

10/10 Excellent

Igor

Stayed 1 night in Mar 2024

10/10 Excellent

Tahlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay, amazing breakfast and Blackie the dog was adorable! 10/10 would recommend
Stayed 1 night in Nov 2023

6/10 Okay

Dulce

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property is in a nice location. Some spider webs and were found in the room and the bathroom had a spider. The AC never worked and the floor could've used a sweep (there was a nail clipping by the terrace window). Overall facilities are a bit outdated. The breakfast was nice
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
This was a perfect stop for us outside of Lake Lugano. The staff was excellent! They were very accommodating when we needed to leave early for a flight setting up a little breakfast for us.
Stayed 1 night in Jul 2023

8/10 Good

Errol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Great breakfast
Stayed 2 nights in Jul 2023

10/10 Excellent

Alexander, Cypress

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, friendly owner, good breakfast, quiet, nice bedroom All good No complains Owner surprised my wife with a flower on the bed on her birthday, wow nice
Stayed 2 nights in Jul 2023

10/10 Excellent

Renata

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Really comfortable hotel. Spacious clean rooms. Huge comfortable bed . Basic toiletries and furnishings, but clean and pleasant vibe in safe quiet neighbourhood.
Stayed 1 night in Jun 2023

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Owner Lucy and her husband and staff were warm,welcoming and helpful with diner reservations and touring advice. Breakfast was beautifully presented and delicious. Suggestion: king beds should have the ability to be made into two beds for friends sharing a room.
Stayed 1 night in Jun 2023

10/10 Excellent

Linda

Stayed 2 nights in Jun 2023

4/10 Poor

Margaret, Calgary

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel claims to be a 4 star yet it is more of a 1.5 star if that . Pool was dirty , staff have no idea what they are doing and claim the hotel is “changing” to a different one . Rooms are outdated and AC does not work . No restaurants around the area that are worth going to .
Stayed 2 nights in May 2023

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was extremely accommodating.. Expedia over booked them but she was still able to get us a room. Excellent buffet in the morning with a nice patio to enjoy!
Stayed 1 night in Mar 2023

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

The reception staff were very helpful with activities, local eating places and scenic routes to my next destination. The breakfast buffet had everything. Really nice.
Stayed 1 night in Feb 2023

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff there was very friendly and went out of their way to make our stay great.
Stayed 3 nights in Feb 2023

4/10 Poor

Turki

Stayed 1 night in Sep 2022

10/10 Excellent

Stephen, Seattle

Great!
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast and a quiet spot
Stayed 1 night in Sep 2021

4/10 Poor

Frank

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

No 4 star hotel

I love hotels with their own characteristics. Unfortunately, this hotel has too many. The rooms are ok and their cleaning is very good, but that’s about it. No restaurant srrvice available. The hotel is extremely understaffed and breakfast is a joke! After waiting for 20 minutes for my coffee I simply gave up. Everything seems outworn and neglected. Two solutions for this place: renovate and extend your staff or simply quit the business. Is a potential gem.
Stayed 3 nights in Aug 2021

10/10 Excellent

Johan

Stayed 1 night in Jul 2021

10/10 Excellent

Apostolos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely hotel

A lovely hotel in a lovely area close to the Lake Lugano. Room was big enough, with excellent bed, tv, fridge and wifi. Bathroom large with good shower. Breakfast was excellent and the atmosphere of the hotel lovely. Recommended despite being a bit tired but very clean.
Lovely quiet atmosphere at night by the pool.
Stayed 1 night in Jul 2021

6/10 Okay

David

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

not 4 star!

Not 4 star. It could get as the breakfast is fine but only 2 got room comfort.
Stayed 1 night in Oct 2020

8/10 Good

Denise

Liked: Cleanliness, property conditions & facilities, room comfort

Dated but has what you need for a night

Hotel is quite tired in places but was ok and had what we needed. Ok for a night stop over but not any longer. The lake is stunning and we had a fantastic view from our room
Stayed 1 night in Sep 2020