6/10 Aceptable
Debbie G.
14 oct. 2025
The house itself & the location were lovely. The communication was terrible especially when told to get in touch with any issues & got no response. Firstly I had asked if possible for early checkin & was told I would get a txt on morning of booking with information if we could get early checkin, that txt never came. Sent a txt message & video on the Thursday about unclean equipment, we had to clean the sandwich maker prior to use as it was filthy, brought all the ingredients to use the pizza oven (which is advertised on website)& this was also filthy with spider webs & dirty so was unable to use at all. Also we found the front door open (it was fully open) on the Thursday morning after locking it the night prior with the door knob lock, we were lucky we had closed the front gate. When we got no answer via txt I sent a follow up email to holiday rentals on the Friday. To this day I have not had any response. So very disappointing as I have booked through Stayz multiple times without any problems. The house was expensive to book & we certainly did not get our moneys worth which was a real shame.
Debbie G.
Se hospedó 3 noches en octubre de 2025