2/10 Terrible
Sophie
28 dic. 2025
No le gustó: Limpieza y servicio y personal
Check in process was horrendous, and I didn’t like the fact there was no physical key and had to input numbers into the keypad, anyone could have heard the numbers if talking amongst yourselves trying to get into the room. Felt very unsafe. Especially then have to use a back entrance that felt down a dodgy street, people chucking their rubbish into the doorway.
None of the controllers for the lights to change the colours worked.
Didn’t come across any staff to
Comment
Grouting in the bathroom is filthy; dirty marks up the wall, the windows were awful and also leaked water absolutely everywhere all over new items and gifts.
The smell of the room was over done and once it settled it was evident it was to cover up the damp smells.
Contacted the hotel to give them chance to rectify before doing a review but they haven’t so will
Be speaking to bank about recalllif the money
Sophie
Se hospedó 2 noches en diciembre de 2025
