4/10 Malo
Robert W.
19 abr. 2025
Trying to be fair.
For starters, I cannot give 5 stars nor 1 star regarding the property because I never got to see it. I booked this location Wednesday 3/26/25 @ 9:03 a.m. for the dates of 3/27 - 3/30. I received a confirmation email as well as an email with the address and door code; good to go correct? No. I get on the road to Louisiana from Alabama, 500 mile trip. I get closer to Louisiana, somewhere around Vicksburg and pull up my email to retrieve the address again. I notice I had received an email from Vrbo on Wednesday 3/36 @ 10:22 p.m. stating my booking had been canceled!! No explanation for why or anything. I call Vrbo and they could not give me a reason for why it was canceled. I look on the message board that is supposed to be between you and the property owner/manager and there was no reason on there either, just a message saying it had been canceled. There was a phone number to call in order to reach the owner/manager so I called. I spoke with a lady, not the owner, and she said it was canceled because it was double book. She then tells me, “we sent you an email.” She is correct, they did send an email at 10:22 p.m. the night before I had a 500 mile drive and AFTER I received the emails with the house information. I of course was out the almost 600 for my trip because, of course it takes several days to refund your money. Again, I can’t comment on the property.
Robert W.
Se hospedó 3 noches en marzo de 2025