2/10 Terrible
Clair
Traveled with group
Oct 13, 2025
Disliked: Cleanliness, property conditions & facilities, room comfort
Nothing royal about this
Once we checked in and recieved our room keys we headed to the lift and upon existing the lift to the first floor we were greated by this vile smell of rotten eggs.
We were a group booking with 6 rooms total and most of which were unfortunately down the same corridor (smelly alley) one room 120 a premier room, the smell was unbearable. We spoke to reception and went straight out on an adventure. We came back post midnight and again was hit with the smell. We had to keep the window open all night to ease the smell away. Upon check out we spoke to reception who advised she’s limited what she could do as she went in the room previously once we checked in to spray air freshener… this isn’t a air problem this is a drainage problem and it’s the whole corridor. I would urge you to shut this room off until it’s fixed.
The room upon fist impressions (minus the smell) was nice, bit dusty and loads of cobwebs. I would say this is majority of the rooms. 117 window was covered with cobwebs. And the sliding door to bathroom didn’t work either.
Breakfast was nice, small but nice!
Could do with a good clean in there but still enjoyed the breakfast.
Parking is limited and not specific on the instructions you need to reserve prior to journey. But we did manage to park on street for free
Clair
Stayed 1 night in Oct 2025
