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Norfolk Hotel

Hotel near Utilita Arena Birmingham in Birmingham

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Reviews

4.8 out of 10

Popular amenities

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267 Hagley Road, Birmingham, West Midlands, B16 9NA
  • Broad Street
    ‪3 min drive‬
  • Utilita Arena Birmingham
    ‪4 min drive‬
  • University of Birmingham
    ‪5 min drive‬
  • Birmingham (BHX)
    ‪23 min drive‬

Room options

Premier Double

  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

Premier Twin

  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

Junior Suite

  • Sleeps 2
  • 1 Double Bed

Single Room

  • Sleeps 1
  • 1 Twin Bed

Standard Double

  • Sleeps 2
  • 1 Double Bed

Standard twin

  • Sleeps 2
  • 2 Twin Beds

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Daily full breakfast (GBP 15 per person)

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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 150 reviews
$90 nightly
The price is $108
Sep 14 - Sep 15
Total with taxes and fees
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About the neighborhood

Birmingham

Edgbaston stay.With a stay at this Edgbaston hotel, you'll be within half a mile (1 km) of Hagley Road and 2 miles (3 km) of Utilita Arena Birmingham. Birmingham Botanical Gardens and Gas Street Basin are also within 2 miles (3 km).

What's nearby

  • Hagley Road - 1 min walk - 0.1 miles
  • Broad Street - 3 min drive - 1.5 miles
  • Utilita Arena Birmingham - 4 min drive - 2.1 miles
  • University of Birmingham - 5 min drive - 1.7 miles
  • International Convention Centre - 5 min drive - 2.3 miles

Getting around

  • Birmingham Five Ways Station - 3 min drive
  • Edgbaston Village Station - 20 min walk
  • Birmingham Airport (BHX) - 34 min drive

Restaurants

  • ‪Fogo Bar & Kitchen - ‬10 min walk
  • ‪Colbeh, Persian Kitchen & Bar - ‬11 min walk
  • ‪Hop Garden - ‬18 min walk
  • ‪Lychee Garden Cantonese - ‬11 min walk
  • ‪The Plough Harborne - ‬17 min walk

About this property

Norfolk Hotel

Hotel near Utilita Arena Birmingham in Birmingham
  • 116 guestrooms or units
Norfolk Hotel offers 116 accommodations.

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Policies

Children and extra beds

  • Children are welcome.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

    Property is also known as

    Norfolk Hotel Birmingham
    Norfolk Birmingham
    Norfolk Hotel Hotel
    Norfolk Hotel Birmingham
    Norfolk Hotel Hotel Birmingham

    Frequently asked questions

    How close is Norfolk Hotel to the airport?

    Norfolk Hotel is 11.9 mi (34-min drive) away from the Birmingham Airport (BHX) airport, the closest popular airport to the property.

    Does Norfolk Hotel have an airport shuttle?

    Airport shuttle services are not available at Norfolk Hotel.

    Does Norfolk Hotel offer free breakfast?

    Norfolk Hotel does not offer free breakfast.

    Is there a casino at Norfolk Hotel?

    No, there is no casino at this hotel.

    Is there free parking at Norfolk Hotel?

    Free parking is not available at this hotel.

    Does Norfolk Hotel have a pool?

    Norfolk Hotel does not have a pool.

    Does Norfolk Hotel have a spa?

    There are no spa services available at this hotel.

    How close is Norfolk Hotel to downtown Birmingham?

    Norfolk Hotel is 2.1 mi away from Birmingham.

    Norfolk Hotel Reviews

    Reviews

    4.8
    Rating 10 - Excellent. 0 out of 40 reviews
    Rating 8 - Good. 9 out of 40 reviews
    Rating 6 - Okay. 12 out of 40 reviews
    Rating 4 - Poor. 5 out of 40 reviews
    Rating 2 - Terrible. 14 out of 40 reviews

    4.4/10

    Cleanliness

    5.0/10

    Staff & service

    4.6/10

    Property conditions & facilities

    Reviews

    6/10 Okay

    Alberto, London, UK

    Disliked: Staff & service, room comfort

    Bad mattress, very uncared bathroom

    Apart from the quality of the hotel, the rest of the things were ok, except the breakfast, they only had English breakfast

    2/10 Terrible

    Sonika, London

    Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Will never ever go again!

    Will never go back to that hotel! It was cold the whole time. The electricity used to come and go after every 5 min. When we complained no body bothered to change our room, the water was cold, the kettle wasn't working! It was a worst experience ever.

    8/10 Good

    Paul, Worcester

    Liked: Cleanliness, staff & service
    Disliked: Room comfort

    Good value for the single room single night charge!

    Nice hotel, very helpful reception staff. The room was very cold when i woke up, but i didnt contact anyone at reception so I can't complain. Generally a good hotel.

    6/10 Okay

    sarabjit, leeds

    Disliked: Cleanliness, property conditions & facilities, room comfort

    you get what you pay for

    very cheep hotel, but if only looking for crash pad it works well.

    6/10 Okay

    B, Bristol

    Liked: Cleanliness

    Very cheap

    Given the rate, I am basically happy about this hotel.

    6/10 Okay

    M, London

    You get what you pay for

    Cheap hotel but also quite poor. Very small rooms, no internet in rooms (in lounge only for £5,00). As i paid cheap I didn't expect much and that's what I received. I wouldn't recommend it unless you're looking for the cheapest hotel in town.

    4/10 Poor

    William, Norfolk

    Liked: Cleanliness
    Disliked: Staff & service, property conditions & facilities

    Not impressed

    From the moment of arrival the standard and level of service was poor ( one exception was a young waitress although she was only there for one of the three days we stayed) Although elderly and in obvious poor health we were not offered assistance with our luggage. The food was very limited, Nothing without chips (or chops as they appeared on the menu !!), and an abysmal lack of variety all round. The "lawn" or garden as they described it, had not been mown for several weeks with pollen producing weeds and grass more than two feet high. This caused considerable distress to my wife's lungs. I mentioned this on our first day,but.....nothing. I really don't want to enlarge any further, but we have had many many better hotels through Expedia.

    2/10 Terrible

    Matt, London

    Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Don't stay there

    Room was old, dirty, smelt of smoke, matress didn't fit bed properly. walls were so thin you could hear people very clearly in next room and the couple of had sex loudly at 2.30am. Staff couldn't believe I complained! I wouldn't recommend this hotel to a flee.

    4/10 Poor

    D, Dublin

    Disliked: Cleanliness, property conditions & facilities, room comfort

    hmmmmm

    All looks good in the lobby and bar, but once you go further in, things look a lot worse. The decor is badly in need of an update, and the rooms were basic, and not particularly clean. Watch out for the frayed carpet which might trip you up.

    6/10 Okay

    C, Birmingham

    Some good some not so good

    The reception area, bar and restaurant are all recently refurbished as I belive are SOME of the rooms. My room was small but very reasonable for the price I paid - if I had paid double I would not have been happy. I needed a local hotel as I had just sold my house but needed somewhere local and convenient for a few days. The Norfolk was a good choice (for me at least)

    8/10 Good

    K, Wolverhampton

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Good Budget stay

    I stayed here for a night out in Brum, had good access to city centre. Room was good for the price I paid, very quiet and breakfast was really good! Would definately recommend for a short stay as was cheaper than getting a taxi!!! Staff were friendly and very helpful.

    2/10 Terrible

    a, birmingham

    Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    shouldn't let people go there

    absolutely awfull, had to switch room in order to get something a bit descent with a minimum cleaness.

    6/10 Okay

    J, Dublin.

    Liked: Cleanliness, staff & service

    Straight Forward Short Stay Hotel Good Staff And Well Run

    The Staff at all levels were extremely helpfull and attentive to all requests. The Reception, Bar, Cafe & Public areas have recently had a major upgrade and are comfortable & Modern. The basic rooms are in need of upgrade works as they are now somewhat dated!.

    2/10 Terrible

    F, Bonnybridge

    Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Dreadful

    This hotel was fairly clean at reception although was undergoing refurbishment of some of the public areas and the staff were fairly welcoming on arrival. We were "lucky" enough to be upgraded to a premier room but did not find anything premier about it! The room smelled of damp on entry (damp was visible on the walls) and was tatty and dirty - wallpaper and wall lights hanging off the wall for example. The bed was actually 2 single beds pushed together and the sheets and overblanket were both dirty. The pillows were entirely flat and none of this was remotely conducive to a good nights sleep. The TV did not have a reception and the bathroom was fairly dirty with very limited hot water and a shower head that constantly fell off and landed on you. The breakfast which cost £11 if paid for separately was pretty awful, the milk was off, the yoghurts were 39p happy shopper variety and you had to toast your own toast on a domestic toaster. We did get a very good deal for 2 nights at this hotel but I would not return to it if I were paid to be there. My advice - do not stay here.

    8/10 Good

    Jürgen, Bönen, Deutschland

    Liked: Cleanliness, property conditions & facilities, room comfort

    Finger weg

    Eingangsbereich super, Zimmer: Schimmel,v erschlissene Möbel,dreckiges Bettzeug, hellhörig, defekte Heizung bei - 3 grad, Personal nicht sympathisch. Danke nie wieder.

    2/10 Terrible

    Chung-I, Wien, A

    Disliked: Cleanliness, property conditions & facilities, room comfort

    Nie wieder

    Die Lage des Hotels ist direkt an einer stark befahrenen Strasse (sehr laut). Die Duschen (nach Zimmerwechsel habe ich 2 kennengelernt)sind mit Schimmelflecken übersät. WC Schalen voller Risse. Die Wände sind sehr dünn! Sobald im Nachbarzimmer geredet usw. wurde, konnte man alles mithören, mitunter bis 5.00 in der Früh. Die Matratzen sind total durchgelegen, jede Sprungfeder war zu spüren. Bettzeug alt , zerschlissen und geflickt. Angeblich wird das Hotel renoviert?! Im wahrsten Sinne: ein billiges Hotel. Wofür dieses Hotel 3 Sterne (3 zuviel) bekommen hat, ist mir schleierhaft? Das mit Abstand grauslichstes Hotel, das ich je besucht habe. Wenn nicht gerade Kongress wäre und die anderen Hotels ausgebucht sind, hätte ich gleich wieder ausgecheckt.