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Promenade Hotel Bintulu

Property class: 3.5
3.5-star hotel perfect for exploring Bintulu

Choose dates to view prices

Photo gallery for Promenade Hotel Bintulu

A modern restaurant with a long counter, multiple tables, and a marble floor.
A hotel room with two beds, a desk, a TV, and a mirror.
A multi-story hotel with a modern design, featuring balconies and large windows.
A spacious lobby with a marble reception desk, modern lighting fixtures, and a high ceiling with hanging decorations.
A modern hotel room with a large flat-screen TV mounted on the wall, a seating area with a bench, and a single orange chair.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Lot 8074, No 178, Bintulu Sentral, Jalan Kidurong, Bintulu, Sarawak, 97000
  • Place, Assyakirin Commerce Square
    โ€ช11 min walkโ€ฌ
  • Place, Wisma Bintulu
    โ€ช13 min walkโ€ฌ
  • Place, Taman Tumbina Bintulu
    โ€ช2 min driveโ€ฌ
  • Airport, Bintulu (BTU)
    โ€ช19 min driveโ€ฌ

Room options

View all photos for Superior Room

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Superior Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 224 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

A hotel room with a large bed, a desk, two chairs, a coffee maker, and a TV.

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 232 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Suite

A hotel room with a large bed, a seating area with a chair, a nightstand with a lamp, and a patterned carpet.

Executive Suite

  • City view
  • 509 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior King Room

A hotel room with a bed, a desk, two chairs, a coffee maker, and a television.

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

A hotel room with a bed, a desk, two chairs, a coffee maker, and a television.

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite King

A hotel room with a large bed, a seating area with a chair, a nightstand, and a wall-mounted panel.

Executive Suite King

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Bintulu

Heart of Bintulu.Within a 15-minute walk of the hotel, you'll find Assyakirin Commerce Square and Wisma Bintulu. Taman Tumbina Bintulu and Tanjung Batu Beach are also within 2 miles (3 km).

What's nearby

  • Assyakirin Commerce Square - 11 min walk - 0.6 miles
  • Wisma Bintulu - 13 min walk - 0.7 miles
  • Taman Tumbina Bintulu - 2 min drive - 1.1 miles
  • Tanjung Batu Beach - 4 min drive - 1.6 miles
  • The Spring - 5 min drive - 2.5 miles

Getting around

  • Bintulu (BTU) - 17 min drive

Restaurants

  • โ€ชMomoyo - โ€ฌ1 min walk
  • โ€ชZaffron Signature - โ€ฌ4 min walk
  • โ€ชOrkid Barbecue House - โ€ฌ3 min walk
  • โ€ชCoup de Grill - โ€ฌ6 min walk
  • โ€ชThe Wok Chef - โ€ฌ2 min walk

About this property

Promenade Hotel Bintulu

3.5-star hotel perfect for exploring Bintulu
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 3 meeting rooms are available.

WiFi is free in public spaces. The business-friendly Promenade Hotel Bintulu also features multilingual staff, concierge services, and complimentary newspapers in the lobby. An airport shuttle at scheduled times and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Bintulu hotel is smoke free.

  • 1 building
  • 183 guestrooms or units
  • 8 levels
  • Built in 2014
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Promenade Hotel Bintulu offers 183 air-conditioned accommodations with minibars and laptop-compatible safes. 32-inch LCD televisions come with digital channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

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The price is $48
Sep 18 - Sep 19
Total with taxes and fees
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Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 6:00 PM at scheduled times
  • Area shuttle (surcharge)
  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Promenade Hotel Bintulu

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 60.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 300 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 50 per vehicle (one-way)
  • Airport shuttle fee per child: MYR 50 (one-way), (from 6 to 12 years old)
  • Rollaway bed fee: MYR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Promenade Hotel Bintulu

Promenade Bintulu

Promenade Hotel Bintulu Hotel

Promenade Hotel Bintulu Bintulu

Promenade Hotel Bintulu Hotel Bintulu

Frequently asked questions

How close is Promenade Hotel Bintulu to the airport?

Promenade Hotel Bintulu is 11.6 mi (17-min drive) away from the Bintulu (BTU) airport, the closest popular airport to the property.

How much does it cost to stay at Promenade Hotel Bintulu?

As of Sep 17, 2026, prices found for a 1-night stay for 2 adults at Promenade Hotel Bintulu on Oct 13, 2026 start from $46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Promenade Hotel Bintulu have an airport shuttle?

Promenade Hotel Bintulu offers an airport shuttle from 9 AM to 6 PM, at scheduled times, for a charge of MYR 50. per vehicle, one-way.

How close is Promenade Hotel Bintulu to the beach?

This hotel is 1.5 mi (4-min drive) from Tanjung Batu Beach.

Does Promenade Hotel Bintulu offer free breakfast?

Promenade Hotel Bintulu does not offer free breakfast.

Is there a casino at Promenade Hotel Bintulu?

No, there is no casino at this hotel.

What time is check-in at Promenade Hotel Bintulu?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Promenade Hotel Bintulu?

This hotel offers free self parking.

Does Promenade Hotel Bintulu have a pool?

Promenade Hotel Bintulu does not have a pool.

Does Promenade Hotel Bintulu have a restaurant?

Promenade Hotel Bintulu is home to Peppers Cafe, which features Fusion cuisine.

Does Promenade Hotel Bintulu have a spa?

There are no spa services available at this hotel.

How close is Promenade Hotel Bintulu to downtown Bintulu?

Promenade Hotel Bintulu is 2.4 mi away from Bintulu.

Promenade Hotel Bintulu Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 70 out of 164 reviews
Rating 8 - Good. 67 out of 164 reviews
Rating 6 - Okay. 21 out of 164 reviews
Rating 4 - Poor. 5 out of 164 reviews
Rating 2 - Terrible. 1 out of 164 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Eulogius Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

khairolnizam

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room, next to supermarket, a lot of parking space and good breakfast. Near to a lot if eateries.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

khairolnizam

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room, next to supermarket, a lot of parking space and good breakfast. Near to a lot if eateries.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

khairolnizam

Liked: Cleanliness, property conditions & facilities
Clean and spacious room, next to supermarket, a lot of parking space and good breakfast. Near to a lot if eateries.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

khairolnizam

Liked: Cleanliness, property conditions & facilities
Clean and spacious room, next to supermarket, a lot of parking space and good breakfast. Near to a lot if eateries.
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is acceptable except for the buffet breakfast ( poor) and the location ( traffic congestion and loud noise).
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Mohd safwan zaki

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Leong Sze

Liked: Cleanliness, staff & service, amenities
Perfect
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & nice

Clean & comfortable hotel room.
Stayed 1 night in Oct 2021
Verified review

2/10 Terrible

Sang shop

Disliked: Cleanliness, amenities, property conditions & facilities
Rust color weter, no training room
Stayed 24 nights in Apr 2026
Verified review

10/10 Excellent

Law

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast very good

Good!!!
Stayed 7 nights in Apr 2021
Verified review

6/10 Okay

Verified traveler

Decent stay. Aircon temperature control was not working, hard time getting a good sleep.
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big enough and bed is quite comfortable. Cleaned and a lot of amneties are provided such as shaver, lotion and conditioners. One thing bad about the property is parking is insufficient
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Amery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It very clean and non smoking ๐Ÿšญ hotel. I like it. But the window looking out from the room have to be clean.
Stayed 2 nights in Oct 2022
Verified review

6/10 Okay

Chong Siew

Executive suite rooms are big. Air conditioning was too cold and not adjustable
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Law

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Air cond

Air cond not so cold
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

JONGYOUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
์ฃผ๋ณ€ ํŽธ์˜ ์‹œ์„ค๊ณผ ํ˜ธํ…” ํŽธ์˜ ์‹œ์„ค์ด ์ข‹์•˜์Šต๋‹ˆ๋‹ค
Stayed 13 nights in Mar 2026
Verified review

10/10 Excellent

JONGYOUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
๊ฐ€๊นŒ์šด ํŽธ์˜ ์‹œ์„ค.
Stayed 14 nights in Feb 2026
Verified review

6/10 Okay

Sang shop

Liked: Cleanliness, staff & service
Disliked: Amenities
๊ฐœ๋ฏธ๊ฐ€ ์žˆ์–ด์š”
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

khairolnizam

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room, next to supermarket, a lot of parking space and good breakfast. Near to a lot if eateries.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

hideaki

Liked: Cleanliness, staff & service, amenities
ๅฎขๅฎคใฏๆธ…ๆฝ”ใงใ€ใ‚นใ‚ฟใƒƒใƒ•ใŒ่ฆชๅˆ‡ใงใ—ใŸใ€‚
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

WOO SUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
์•„์ฃผ ํŽธ์•ˆํ•˜๊ณ  ์ข‹์•˜์–ด์š”
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
์กฐ์‹์ด ์•„์ฃผ ๋ง›์žˆ์—ˆ๊ณ , ์ˆ™์†Œ๋„ ๊น”๋”ํ•˜๊ณ  ํŽธ์•ˆํ–ˆ์Šต๋‹ˆ๋‹ค.
Stayed 5 nights in Jan 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Decent Place

Overall ok, but the air conditioner setting does not work. Had to turn off the air conditioner to make the room less cold.
Stayed 1 night in Nov 2021