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Aparthotel

smartments Berlin City-West

Aparthotel near Zoo Berlin in Berlin

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Photo gallery for smartments Berlin City-West

Front of property
Lobby lounge
Fridge, microwave, stovetop, dishwasher
Studio XL | Premium bedding, desk, soundproofing, iron/ironing board
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Free WiFi
  • Air conditioning
  • Outdoor Space

Explore the area

View in a map
Fasanenstraße 2, Berlin, 12043
  • Place, Kurfürstendamm
    ‪6 min walk‬
  • Place, Kaiser Wilhelm Memorial Church
    ‪9 min walk‬
  • Place, Zoo Berlin
    ‪12 min walk‬
  • Airport, Berlin (BER-Brandenburg)
    ‪34 min drive‬

Room options

View all photos for Apartment

Apartment | Premium bedding, desk, soundproofing, iron/ironing board

Apartment

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio

Studio | Premium bedding, desk, soundproofing, iron/ironing board

Studio

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio XL

Studio XL | Premium bedding, desk, soundproofing, iron/ironing board

Studio XL

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio S

Studio S | Premium bedding, desk, soundproofing, iron/ironing board

Studio S

  • 140 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

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About the neighborhood

Berlin

Charlottenburg stay.Within a 15-minute walk of this Charlottenburg aparthotel, you'll find Zoo Berlin and Kurfürstendamm. Potsdamer Platz and Brandenburg Gate are also within 3 miles (5 km).
View more Aparthotels in BerlinOpens in a new window

What's nearby

  • Theatre of the West - 4 min walk - 0.3 miles
  • Kurfürstendamm - 6 min walk - 0.3 miles
  • Kaiser Wilhelm Memorial Church - 9 min walk - 0.5 miles
  • Europa Center - 9 min walk - 0.5 miles
  • Zoo Berlin - 12 min walk - 0.7 miles

Getting around

  • Zoological Garden U-Bahn - 5 min walk
  • Zoological Garden Station - 6 min walk
  • Berlin (BER-Brandenburg) - 38 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Comebuytea - ‬5 min walk
  • ‪C/O Berlin Café - ‬3 min walk
  • ‪Burgermeister - ‬5 min walk
  • ‪Zaddy’s by Kaplan - ‬4 min walk

About this property

smartments Berlin City-West

Aparthotel near Zoo Berlin in Berlin
Smartments Berlin City-West offers its guests a terrace, a vending machine, and express check-in. Public spaces have free WiFi. Smartments Berlin City-West also features express check-out, an elevator, and a water dispenser.

This Berlin aparthotel is smoke free.

  • 35 guestrooms or units
  • Express check-in
  • Express check-out
  • Terrace
  • Elevator
  • No smoking on site
  • Water dispenser
Smartments Berlin City-West offers 35 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

This Berlin aparthotel provides complimentary wireless Internet access. 40-inch Smart televisions come with satellite channels. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster
  • Water dispenser

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: EUR 45 per night

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Outdoor areas

  • Terrace

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Smoking not allowed

Services and conveniences

  • Iron/ironing board on request
  • Vending machine
  • Weekly housekeeping

Location highlights

  • Near a metro station
  • Near a train station
  • Near a zoo

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 35 units
  • Double-glazed windows
  • Energy-saving switches in guestrooms
  • Soundproofing
  • Water dispenser
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 3:00 PM) and Tuesday - Tuesday (11:00 AM - 7:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Hotelbird mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 45.0 per night.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 8.025 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. The property is professionally cleaned.

Please note that rooms are cleaned every 2 weeks. Additional houskeeping service is available for a surcharge.
Property Registration Number Fasanenstraße 2, 10623 Berlin, DE 303744838, +49 30 526 73 29 0, DG Steinplatz Boardinghouse GmbH

Property is also known as

SMARTments business BERLIN CITY WEST Apartment
SMARTments business Berlin City-West Apartment
SMARTments business City-West Apartment
SMARTments business City-West
SMARTments business BERLIN CITY WEST
SMARTments business Berlin City West
SMARTments business Berlin City-West Berlin
SMARTments business Berlin City-West Aparthotel
SMARTments business Berlin City-West Aparthotel Berlin

Frequently asked questions

How close is smartments Berlin City-West to the airport?

Smartments Berlin City-West is 17.8 mi (38-min drive) away from the Berlin (BER-Brandenburg) airport, the closest popular airport to the property.

How much does it cost to stay at smartments Berlin City-West?

As of Jan 23, 2026, prices found for a 1-night stay for 2 adults at smartments Berlin City-West on Jan 26, 2026 start from $75.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does smartments Berlin City-West have an airport shuttle?

Airport shuttle services are not available at smartments Berlin City-West.

Does smartments Berlin City-West offer free breakfast?

Smartments Berlin City-West does not offer free breakfast.

Is there a casino at smartments Berlin City-West?

No, there is no casino at this aparthotel.

What time is check-in at smartments Berlin City-West?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at smartments Berlin City-West?

Free parking is not available at this aparthotel.

Does smartments Berlin City-West have a pool?

Smartments Berlin City-West does not have a pool.

Does smartments Berlin City-West have a spa?

There are no spa services available at this aparthotel.

How close is smartments Berlin City-West to downtown Berlin?

Smartments Berlin City-West is 1 mi away from Berlin.

smartments Berlin City-West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 29 out of 44 reviews
Rating 8 - Good. 12 out of 44 reviews
Rating 6 - Okay. 1 out of 44 reviews
Rating 4 - Poor. 2 out of 44 reviews
Rating 2 - Terrible. 0 out of 44 reviews

9.4/10

Cleanliness

8.0/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Evzen

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Kyra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful when we needed them
Stayed 3 nights in Oct 2025

10/10 Excellent

Graham

Liked: Cleanliness, room comfort
Supermarket was 300 metres up the road and the kitchen had everything we wanted.
Stayed 3 nights in Sep 2025

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect room with kitchen for a week in Berlin. Couldn’t have been improved upon. Highly recommended.
Stayed 7 nights in Sep 2025

10/10 Excellent

YUN CHU

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable accommodation right down the road from the train station. Very friendly staff and good food and grocery options nearby.
Stayed 5 nights in Sep 2025

6/10 Okay

Yaniv

Liked: Cleanliness
Disliked: Property conditions & facilities
For the price, it was OK - a nice place to lay your head in a busy area of Berlin.
Stayed 2 nights in Sep 2025

10/10 Excellent

Garry

Liked: Cleanliness, room comfort

smartments live up to their name

Pro-active communication before arrival with reminders of entrance instructions was excellent. Manager stored luggage as a spacial favour as I arrived early - mean't I could explore without the hassle of dragging cases etc. Lift broke down - repairs slow - BUT alternate routs well marked.
Stayed 4 nights in Aug 2025

8/10 Good

Sriprashanth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property in a prime location with all transport options in a easy walking distance. Person at reception was welcoming and quite helpful. He did help to store luggage in his office as we had to check in early. Their main lift was having problems, we had to use an alternate lift. That was the only hassle. I also had some delays and confusions on communication around a room upgrade request I made. But it was all solved in right time before travel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Chris

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Meiqi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Self check-in and check-out, everything was quite good and a short walk to the zoo train station. Good amenities as well with microwave.
Stayed 2 nights in Jun 2025

8/10 Good

Anja

Liked: Cleanliness

Perfect location

Property is perfect, location and condition. However, there was a fire alarm on Saturday morning and the noise signal for the air con was not turned off for the whole weekend. The noise was very annoying and sleep was near impossible. Contacted the property three times but nothing was done. Irritating end to our otherwise great stay.
Stayed 9 nights in Dec 2024

10/10 Excellent

Dwayne

Liked: Cleanliness
Stayed 11 nights in Sep 2024

10/10 Excellent

william

Liked: Cleanliness, room comfort

8 day stay

The check in was self serve and a bit different. The Kitchen was adequate for an extended stay. Location was great for public transportation. You could get new sheets and towels anytime and having a washer dryer in the lower level was a real plus.
Stayed 8 nights in Sep 2024

8/10 Good

Britta

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The apartments are very nice. However, they could not fix the A/C buttons during the 2 1/2 weeks that I stayed there. I had to push the buttons every hour to adjust the temperature. Otherwise, the stay was very nice. The dryer downstairs did not work the second time I had to wash my clothes.
Stayed 17 nights in Jul 2024

10/10 Excellent

John

My stay at Smartments.

Enjoyed staying at this hotel. I liked the location and enjoyed the room’s balcony. Restaurants and public transportation were nearby.
Stayed 7 nights in Jul 2024

10/10 Excellent

Baret

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Liked the innovative, affordable, clean and spacious stay.
Stayed 3 nights in Sep 2023

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay, close to Ku'damm. Absolutely clean, well maintained. And a special thanks to MariaRosa, who looks after the property, very well done, we felt home!
Stayed 5 nights in Jul 2023

8/10 Good

Islam

Stayed 28 nights in Feb 2023

10/10 Excellent

Piera

Stayed 8 nights in Sep 2022

10/10 Excellent

Dwayne

Liked: Cleanliness, room comfort
Very convenient location, just 2 blocks from the U and S lines and grocery store. Felt very safe, good security. I liked having a person on site for assistance. Room was perfect for my 8 day stay. I did not like that there were no sheets on the bed, just a comforter.
Stayed 7 nights in Sep 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for the money, good kitchen, would have liked reading light by the bed.

10/10 Excellent

Harald

Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort

Sehr enttäuschender Aufenthalt

Das Hotel ist leider nicht empfehlenswert. Unbequeme Betten und nicht sauber
Stayed 1 night in Jun 2025

10/10 Excellent

Matthias

Stayed 1 night in Jun 2025

4/10 Poor

Mohamed

Business traveler
Disliked: Cleanliness, room comfort
I liked the kitchenette, but I didn't like how the window cleaners left me room when they entered it while I was away.
Stayed 2 nights in May 2025