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Crystal Family Comfort Collection

5.0 star property
Upscale beachfront property with 3 outdoor pools

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Photo gallery for Crystal Family Comfort Collection

Indoor pool, 3 outdoor pools, open 6:00 AM to 8:00 PM, pool umbrellas
Creator video - submitted by Mama de More
Public bath
6 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Beach/ocean view

Reviews

8.2 out of 10
Very good

Popular amenities

  • On private beach
  • Pool
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Belek-Bogazkent Mevkii, Serik, Antalya
  • Place, Gloria Golf Club
    ‪7 min drive‬
  • Place, Belek Beach Park
    ‪10 min drive‬
  • Place, Montgomerie Golf Course
    ‪11 min drive‬
  • Airport, Antalya (AYT-Antalya Intl.)
    ‪46 min drive‬

Room options

View all photos for Family Room, 2 Bedrooms

Premium bedding, free minibar, in-room safe, desk

Family Room, 2 Bedrooms

  • 430 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, Partial Sea View

Premium bedding, free minibar, in-room safe, desk

Standard Room, Partial Sea View

  • 290 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room with Bunk Bed

Premium bedding, free minibar, in-room safe, desk

Standard Room with Bunk Bed

  • Sleeps 4
  • 2 Twin Bunk Beds

View all photos for Family Room with Bunk Bed

Family Room with Bunk Bed | Premium bedding, free minibar, in-room safe, desk

Family Room with Bunk Bed

  • 430 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Family Room, Partial Sea View

Premium bedding, free minibar, in-room safe, desk

Family Room, Partial Sea View

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Partial sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room

Premium bedding, free minibar, in-room safe, desk

Standard Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, free minibar, in-room safe, desk

Junior Suite

  • 624 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Family Room with Partial Sea View

  • Sleeps 4

Quadruple Room

  • Sleeps 2

Two-Bedroom Family Room

  • Sleeps 4

Standard Room With Partial Sea View

  • Sleeps 3

Family Room With Bunk Bed

  • Sleeps 3

Standard Room

  • Sleeps 3

Junior Suite

  • Sleeps 3

Standard Room With Bunk Bed

  • Sleeps 2

Family Room (2 Adults + 2 Children)

  • Sleeps 4

About the neighborhood

Serik

Beachfront retreat .Your stay at this Bogazkent property places you within 6 miles (10 km) of Gloria Golf Club and Belek Beach Park. Asklepion Spa & Thalasso and Belek Public Beach are also within 6 miles (10 km).

What's nearby

  • Gloria Golf Club - 7 min drive - 3.3 miles
  • Belek Beach Park - 10 min drive - 4.9 miles
  • Montgomerie Golf Course - 11 min drive - 5.6 miles
  • Troy Aqua and Dolphinarium - 11 min drive - 4.2 miles
  • Belek Mosque - 12 min drive - 6.8 miles

Getting around

  • Antalya Intl. Airport (AYT) - 50 min drive

Restaurants

  • ‪Siam Elegance Hotels & Spa Belek - ‬2 min walk
  • ‪Dobeden Hotel Sport Bar - ‬5 min walk
  • ‪De luxe lobby bar - ‬4 min walk
  • ‪Siam Elegance Beach Bar - ‬4 min walk
  • ‪İnci Cafe - ‬6 min walk

About this property

Crystal Family Comfort Collection

Upscale beachfront property with 3 outdoor pools
Crystal Family Comfort Collection is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Crystal Family Comfort Collection you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking is free.

Smoking is allowed in designated areas at this 5-star Serik property.

  • 372 guestrooms or units
  • 6 dining venues
  • 5 bars or lounges
  • Meeting rooms
  • 5358 sq ft of conference space
  • 498 sq m of conference space
  • Nightclub
  • Kid's club (free)
  • Supervised kid's activities
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Crystal Family Comfort Collection offers 372 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, detox wraps, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

Similar properties

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Crystal Waterworld Aqua Collection
  • On private beach
  • Pool
  • All inclusive
  • Spa
3.8 out of 5, Good, 210 reviews
Crystal Waterworld Aqua Collection

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Supervised activities for children
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 5 bars/lounges
  • 6 restaurants
  • A poolside bar

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Mini golf
  • Nightclub
  • Outdoor tennis court
  • Parasailing
  • Personal motorized watercraft
  • Pilates classes
  • Playground
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV with premium satellite channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between November 22 and March 31.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crystal Family Comfort Collection

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

Property Registration Number 10205

We should mention

  • The seasonal pool will open May 01 and close October 31.
  • Pool access available from 6:00 AM to 8:00 PM.
  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Crystal Family All Inclusive
Crystal Family All Inclusive Serik
Crystal Family Resort
Crystal Family Resort All Inclusive
Crystal Family Resort All Inclusive Serik
Crystal Family Resort Belek
Crystal Family Belek
Crystal Family
Crystal Family All Inclusive Belek
Crystal Family Resort Spa
Crystal Family Resort All Inclusive Belek
Crystal Family Resort Spa All Inclusive
Crystal Family Resort Spa – All Inclusive
Crystal Family Resort Spa – All Inclusive
Crystal Family Resort & Spa – All Inclusive Serik

Frequently asked questions

How close is Crystal Family Comfort Collection to the airport?

Crystal Family Comfort Collection is 27.3 mi (50-min drive) away from the Antalya Intl. Airport (AYT) airport, the closest popular airport to the property.

Does Crystal Family Comfort Collection have an airport shuttle?

Airport shuttle services are not available at Crystal Family Comfort Collection.

How close is Crystal Family Comfort Collection to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Crystal Family Comfort Collection offer free breakfast?

Crystal Family Comfort Collection does not offer free breakfast.

Is there a casino at Crystal Family Comfort Collection?

No, there is no casino at this property.

What time is check-in at Crystal Family Comfort Collection?

Check-in begins at 2:00 PM.

Is there free parking at Crystal Family Comfort Collection?

This property offers free self parking.

Does Crystal Family Comfort Collection have a pool?

Crystal Family Comfort Collection features 3 outdoor pools, an indoor pool, and a children's pool. Guests can enjoy pool access from 6:00 AM to 8:00 PM.

Does Crystal Family Comfort Collection have a restaurant?

There are 6 onsite restaurants, offering options like Mexican cuisine, al fresco dining, and brunch.

Does Crystal Family Comfort Collection have a spa?

This property has a spa, which features massages, body treatments, and detox wraps.

How close is Crystal Family Comfort Collection to downtown Serik?

Crystal Family Comfort Collection is 26.7 mi away from Serik.

Crystal Family Comfort Collection Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 28 out of 70 reviews
Rating 8 - Good. 24 out of 70 reviews
Rating 6 - Okay. 13 out of 70 reviews
Rating 4 - Poor. 1 out of 70 reviews
Rating 2 - Terrible. 4 out of 70 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Denitsa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the hotel with 2 children and loved the easy access to the beach and water slides. The entertainment team was superb and we never got bored (even though it rained for 2 whole days). The check-in/out and dining was 5-star too. The only thing we didn’t like was the on-site photography studio taking pictures of the kids without our consent and then displaying them in the shop. But when asked to remove and delete the photos they did.
Stayed 7 nights in Oct 2025

10/10 Excellent

Farideh

Liked: Staff & service, property conditions & facilities
Staff were friendly, professional, polite and treated us with kindness. Food freshness, variety
Stayed 5 nights in Sep 2025

10/10 Excellent

Basam

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place for families, the service was very nice and fast, the place is very clean, the resort have may activities I recommend the place for any one.
Stayed 7 nights in Jul 2025

10/10 Excellent

Jill

Stayed 1 night in Jun 2023

10/10 Excellent

Luke

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The way it was kid focused made it the best family vacation to-date. The Entertainment Crew were amazing, and relentlessly worked to include the guests every day, but let us just bake under the sun lazily if we wanted to. The spa center was high quality. I've been to at least 20 Turkish hamams, and this is by far the cleanest, most aesthetically charming bath house I've been to. For a massage, ask for Dehwi, simply the best.
Stayed 4 nights in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time ! It has all you need for everyone
Stayed 7 nights in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay

Very friendly place, delicious food choices - unlimited food and drinks- really, clean well maintained, very comply and high quality premises, blue flag beach, nice people .. Diverse Visitors but all nice... Highly recommended for family oriented people...many choices for attractions such as parasailing, jet ski , banana boat....

2/10 Terrible

Gavin, Berlin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not the holiday we expected. A Very Average Hotel!

When I read reviews it´s normally the person is upset or is probably a contact from the hotel chain making it look good . I´m the upset one but am writing with a level head now we are home. I booked this holiday to Turkey ( the 3 of us have been 10+ times ) under the impression from the website and some write ups that it was going to be great for our family, especially our 5 yr Old daughter.How wrong I was! It´s impossible to go into every detail but if I was to say the 5 Star rating is "high" is a massive understatement! Our Initial room was on the 5th floor and had a view of the pools & ocean.However the idea of the nice view is killed by the apartments that look directly into the room and that at 8.30 pm the Entertainment starts and the noise from it was so loud it felt like we were part of the show subsequently we couldn´t get any sleep and moved to the front of the hotel . Where at 5.45 am the Prayers start everyday at the Mosque across the road.Seems this hotel is great if you are an insomniac!! The food is identical each day.The guys in the Spa are SOO over the top in their negotiations and don´t deliver.Viktoria and the kids club staff are great!The staff speak very little English and some are simply rude! The Beach is a pebbled one and really uncomfortable to enjoy - the pools however were nice in comparison.The hotel is stale and old and I wouldn´t recommend this to an enemy let alone a friend. Look elsewhere for a hotel guys and I hope this review helped.

8/10 Good

Sead

Stayed 6 nights in Oct 2025

6/10 Okay

Caglar

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Memnun kalmadık

Checkin için 2 saat beklettiler ve bizi başka bir crystal otele kemere transfer etmek istediler bizde kabul etmedik otel full olmasına rağmen fazladan müşteriye satmışlar odaları odanın hazırlaması çok uzun sürdü yerleştik 3. Gün odanın temizlenmesi için kart bırakmıştık kapıya temizlememişler asla temiz havluda bırakmamışlar çocukla rezil olduk 2.5 saat sonra gelip temizlediler yemeklerde uzun kuyruklar vardı ızgaralar sürekli bitiyordu insanlar uzun sıralar bekliyordu önünde
Stayed 5 nights in Aug 2025

8/10 Good

Hakan

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
L’hôtel est bien, la nourriture est assez varié, petite point négatif pour le service de chambres, je pense qu’ils font le strict minimum en nettoyage, on s’est retrouver à devoir chercher du papier toilette depuis les toilettes public car ils ne remplacent pas nos rouleaux vides Les chambres ne sont pas digne d’un 5 étoiles, c’est au niveau d’un bon hôtel français sans étoiles On s’est taper les travaux de l’hôtel d’en face tous les matins
Stayed 7 nights in Aug 2025

6/10 Okay

souhila

Stayed 1 night in Aug 2025

8/10 Good

Ünal

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Das Personal war sehr freundlich und stets hilfsbereit. Besonders positiv hervorzuheben sind das reichhaltige Essen und die hervorragende Animation – gerade für Kinder und Familien wurde viel geboten. Ein kleiner Minuspunkt war die Sauberkeit: Die Zimmer wurden zwar neu aufbereitet, jedoch nicht immer gründlich gereinigt. Hier gibt es noch Verbesserungspotenzial. Insgesamt ein angenehmer Aufenthalt – für Familien auf jeden Fall empfehlenswert.
Stayed 10 nights in Jul 2025

10/10 Excellent

Allan

Traveled with family
Liked: Cleanliness, staff & service
Stayed 9 nights in Jul 2025

6/10 Okay

Serkan

Stayed 7 nights in Jun 2025

8/10 Good

Murat, Frankenthal

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Alles in allem ganz okay, 8 von 10 Punkten meinerseits.
Stayed 8 nights in Jun 2025

8/10 Good

Christoph

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Sehr gutes Resort für Familien mit sehr guter Ausstattung und sehr gutem Essen zu jeder Uhrzeit. Der Check in war holprig und das Housekeeping können verbessert werden.
Stayed 7 nights in Jun 2025

10/10 Excellent

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

2/10 Terrible

Gürol

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Elif

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otelden çok memnun kaldık.Personelleri çok güler yüzlü ve herkonuda yardımcıydi hepsine teşekkür ederim birkez daha.Ayrica çok temiz bir otel içim çok rahat kaldım hijyen açısından olumsuz hicbirsey ile karşılaşmadım.Olumsuzluklar ise konaklayan insanların kalitesiz oluşları ile alakalı mesela hem havuz kenarında hem deniz kenarında şezlong bekleyen boş havlular gibi ya da deli gibi yemek alıp çatal bile degdirilmeden çöpe giden yemekler gibi...
Stayed 2 nights in Aug 2024

10/10 Excellent

Yasar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

10/10 Excellent

Yahya metin

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Tam bir aile oteli

Kafa dinlemeye ihtiyacınız varsa tam yerindesiniz.Gürültü yok, sert animasyonlar yok, hiçbiryerde sıra beklemek yok
Stayed 6 nights in Jun 2024

8/10 Good

Nafisa

Traveled with family
Disliked: Room comfort
Stayed 6 nights in May 2024

8/10 Good

Kenan

Liked: Cleanliness, property conditions & facilities, room comfort
Genel olarak güzeldi . Performans ücret kıyaslaması yapılınca herşey güzeldi
Stayed 3 nights in Apr 2024