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Beatenberg Resort & Spa in Beatenberg Interlaken

Property class: 4
4-star ski hotel near Lake Thun

Choose dates to view prices

Photo gallery for Beatenberg Resort & Spa in Beatenberg Interlaken

A traditional chalet with a symmetrical facade, a central staircase, and a view of a lake and mountains in the background.
Property video
Two people relaxing on wooden lounge chairs with a scenic mountain view in the background.
A sunlit room with a large glass window, a small table with a doily, and a chair.
A man in a bathtub filled with ice, a large window with a view of mountains and a lake, and a tiled wall.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
351 Spirenwaldstrasse, Beatenberg, BE, 3803
  • Place, Ski Lift Hohwald Beatenberg
    ‪9 min drive‬
  • Place, Ski Lift Waldegg - Hohwald
    ‪9 min drive‬
  • Place, Mystery Rooms
    ‪25 min drive‬
  • Airport, Bern (BRN-Belp)
    ‪76 min drive‬

Room options

View all photos for Comfort Single Room (Free Access to Sauna)

A mountainous landscape with a lake, forested areas, and snow-capped peaks.

Comfort Single Room (Free Access to Sauna)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Panoramic Single Room (Free Access to Sauna)

A balcony with a view of mountains and a lake, a white table, and a white chair.

Panoramic Single Room (Free Access to Sauna)

  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for City Double or Twin Room (Free Access to Sauna)

A wooden-paneled room with a bed, a painting on the wall, and a hanging light fixture.

City Double or Twin Room (Free Access to Sauna)

7.4 out of 10
Good
(3 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Panoramic Double or Twin Room (Free Access to Sauna)

A balcony with a view of mountains and a lake, wooden railing, two chairs, a small table, and a flag.

Panoramic Double or Twin Room (Free Access to Sauna)

  • Mountain view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Large Twin Bed
  • Free WiFi

View all photos for Premium Triple Room (Free Access to Sauna)

A cozy room with a wooden bed, a wooden bench, a table with a vase of flowers, and a view of the outdoors through a window.

Premium Triple Room (Free Access to Sauna)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Superior Double or Twin Room (Free Access to Sauna)

A wooden deck with two chairs and a small table, overlooking a mountainous landscape with a lake and a flag.

Superior Double or Twin Room (Free Access to Sauna)

  • Mountain view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite (Free Access to Sauna)

A balcony with a green carpet, white chairs, a small round table, and a patterned sofa.

Junior Suite (Free Access to Sauna)

  • Mountain view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Suite (Free Access to Sauna)

A wooden interior with a dining table, chairs, a sofa, and two paintings.

Family Suite (Free Access to Sauna)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 700 sq ft
  • 4 bedrooms
  • Sleeps 8
  • 2 Double Beds and 4 Twin Beds
  • Free WiFi

View all photos for Basic Single Room (Free Access to Sauna)

A compact room with a bed, a desk, a chair, a small table, a sink, and a mirror.

Basic Single Room (Free Access to Sauna)

  • City view
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Double or Twin Room (Free Access to Sauna)

A view of a residential area with houses, a person walking, and a road.

Classic Double or Twin Room (Free Access to Sauna)

  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Standard Single room

Premium bedding, memory foam beds, desk, soundproofing

Standard Single room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Balcony Single room

Premium bedding, memory foam beds, desk, soundproofing

Balcony Single room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Or Twin Room With Balcony Village View

Premium bedding, memory foam beds, desk, soundproofing

Double Or Twin Room With Balcony Village View

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Beatenberg

Mountain retreat .Stay at this Beatenberg hotel and you'll be within 2 miles (3 km) of Lake Thun and 9 miles (15 km) of Harder Kulm. Lake Brienz is within 9 miles (15 km) and Staubbach Falls is within 16 miles (25 km).

What's nearby

  • Ski Lift Hohwald Beatenberg - 9 min drive - 2.2 miles
  • Ski Lift Waldegg - Hohwald - 9 min drive - 2.2 miles
  • Hoeheweg - 24 min drive - 9.0 miles
  • Mystery Rooms - 25 min drive - 9.2 miles
  • Interlaken Casino - 25 min drive - 9.0 miles

Getting around

  • Interlaken West Ferry Terminal - 11 min drive
  • Bern (BRN-Belp) - 59 min drive

Restaurants

  • Sapori
  • Vicoria Terrasse
  • ‪Hüsi Bierhaus - ‬12 min drive
  • ‪Starbucks Interlaken - ‬11 min drive
  • ‪Restaurant Aare Interlaken - ‬13 min drive

About this property

Beatenberg Resort & Spa in Beatenberg Interlaken

4-star ski hotel near Lake Thun
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the other amenities, including a health club and a steam room. This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. When the sun goes down, sip après-ski drinks in the hotel's bar.

Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is available daily. WiFi is free in public spaces. For a fee, parking is available.

This 4-star Beatenberg hotel is smoke free.

  • 45 guestrooms or units
  • Meeting rooms
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Buffet breakfast (free)
  • Ski lift tickets
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Beatenberg Resort & Spa in Beatenberg Interlaken offers 45 accommodations with espresso makers and coffee/tea makers. Memory foam beds feature premium bedding. 50-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include slippers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Included Spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna. The spa is open daily.

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Property amenities

Family friendly

  • Arcade/game room
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to midnight at scheduled times and on request
  • Ski shuttle (surcharge)
  • Onsite parking available only on request
  • Self parking on site (CHF 1 per stay)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Bicycle tours
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Sauna
  • Ski passes
  • Steam room
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Desk
  • Fan
  • Heating
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Beatenberg Resort & Spa in Beatenberg Interlaken

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 95.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 100 per accommodation, per stay
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 850 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: CHF 850 (one-way)
  • Self parking fee: CHF 1 per stay
  • Rollaway bed fee: CHF 95.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pets and service animals are not allowed on site.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Parkhotel Beatenberg Hotel
Parkhotel Beatenberg Beatenberg
Parkhotel Beatenberg Hotel Beatenberg

Frequently asked questions

How close is Beatenberg Resort & Spa in Beatenberg Interlaken to the airport?

Beatenberg Resort & Spa in Beatenberg Interlaken is 38 mi (59-min drive) away from the Bern (BRN-Belp) airport, the closest popular airport to the property.

How much does it cost to stay at Beatenberg Resort & Spa in Beatenberg Interlaken?

As of Aug 22, 2026, prices found for a 1-night stay for 2 adults at Beatenberg Resort & Spa in Beatenberg Interlaken on Aug 25, 2026 start from $390, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Beatenberg Resort & Spa in Beatenberg Interlaken have an airport shuttle?

Beatenberg Resort & Spa in Beatenberg Interlaken offers an airport shuttle from 6:00 AM to midnight, at scheduled times, for a charge of CHF 850. per vehicle, one-way.

Does Beatenberg Resort & Spa in Beatenberg Interlaken offer free breakfast?

Beatenberg Resort & Spa in Beatenberg Interlaken offers free buffet breakfast every day from 7:30 AM to 9:30 AM.

Is there a casino at Beatenberg Resort & Spa in Beatenberg Interlaken?

No, there is no casino at this hotel, but Interlaken Casino (14-min drive) is nearby.

What time is check-in at Beatenberg Resort & Spa in Beatenberg Interlaken?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Beatenberg Resort & Spa in Beatenberg Interlaken?

Free parking is not available at this hotel. Self parking is available for CHF 1 per stay.

Does Beatenberg Resort & Spa in Beatenberg Interlaken have a pool?

Beatenberg Resort & Spa in Beatenberg Interlaken does not have a pool.

Does Beatenberg Resort & Spa in Beatenberg Interlaken have a restaurant?

Yes, there is a restaurant on site.

Does Beatenberg Resort & Spa in Beatenberg Interlaken have a spa?

Pamper yourself with a day at included Spa, where you can enjoy massages.

How close is Beatenberg Resort & Spa in Beatenberg Interlaken to downtown Beatenberg?

Beatenberg Resort & Spa in Beatenberg Interlaken is 0.8 mi away from Beatenberg.

Beatenberg Resort & Spa in Beatenberg Interlaken Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 65 out of 118 reviews
Rating 8 - Good. 21 out of 118 reviews
Rating 6 - Okay. 12 out of 118 reviews
Rating 4 - Poor. 8 out of 118 reviews
Rating 2 - Terrible. 12 out of 118 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the hotel is simply amazing.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very well connected to Interlaken by public transport. The staff is friendly and very helpful, the sauna very enjoyable. I have loved the breakfast and the amazing views over the mountain Ridge.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Lynsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Dinner was conveniently offered in the hotel restaurant. Beautiful view if the weather cooperates. If there is fog or rain you can’t really see the view from behind the hotel.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

MILAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an absolutely wonderful stay at this hotel—everything exceeded my expectations. From the moment I arrived, the staff made me feel genuinely welcome with their warm and attentive service. The check-in process was smooth, and every team member I encountered went out of their way to ensure my comfort. The room was beautifully designed, spotless, and incredibly comfortable. The bed was especially luxurious, making it easy to relax and get a great night’s sleep. I also appreciated the thoughtful amenities and the peaceful atmosphere throughout the property. One of the most unforgettable highlights was the breathtaking Swiss mountain views. Waking up to such stunning scenery each day truly elevated the entire experience and made my stay feel even more special. Overall, this hotel strikes the perfect balance between luxury and comfort. I would highly recommend it to anyone looking for a relaxing getaway, and I can’t wait to return for another stay!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Sharan

Liked: Cleanliness, amenities, property conditions & facilities
This Hotel is fantastic! We really enjoyed our stay here, the staff are super friendly and the location is stunning. We would definitely stay here again :)
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

Chheang

It was a quiet and relaxing stay.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Charity Gem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay. Bus was on time. Beautiful view!
View from the second floor, panoramic view.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Wendell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay. Views are out of this world from the back lawn
Stayed 1 night in May 2025
Verified review

8/10 Good

Mohammad Asim

Liked: Cleanliness, staff & service
Good location, the receptionist Moni was nice and helpfull. Nice rooms though we did not view to the valley and mountains. Good gym and average breakfast with limited services. SPA acces was excludeed and very expenssive around plus 60-70 CHF
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful, going above and beyond to make us comfortable. The rooms had fans, which was very important in the August heat.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Clean Room, friendly staff
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed that the restaurant wasn't open for dinner, but the breakfast buffet was very nice.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Lanny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing view

The Hotel is clean and well looked after. The garden is beautiful and the views is just amazing. Would be nicer should the Hotel offers more choice of breakfast item. We will certainly come back & would recommend friends.
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Verified traveler

Restaurant was closed both days
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Slightly out-of-the-way from interlocking, but worth the trip, magnificent views. Fantastic staff breakfast was included. Please note there is no laundry service here as the website says.
Stayed 3 nights in May 2025
Verified review

8/10 Good

Kapil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent! Property is located about 20 mins from Interlaken. There are not many places to eat near by, you would have to go to Interlaken. The shower stall was very small! Otherwise it gave the cabin type experience. Breakfast was good.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Patrick

Liked: Cleanliness
Pretty decent
Stayed 4 nights in May 2024
Verified review

6/10 Okay

Ilder

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Need updates
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Breakfast was weird, and wasn't the greatest and clearly tailored to the asian market whilst not getting the basics right for the european aspects. Hot options were also cold. Maintenance is poor, when I checked into the room, the faceplates from the electrical sockets had completely fallen off exposing a live socket. Fortunately I was moved straight away. The lift had a flickering main light on arrival and the next day the bulbs had blown, meaning the lift was dark other then the light from the button. The staff were extremely friendly and helpful, however the hotel suffers from an identity crises with different branding in places. Easily resolved by switching off the digital displays with the old branding, which are also advertising an non existing evening dinner service. The restaurant is apparently undergoing some refurbishment although this is not evident with no works ongoing so I question whether its actually a staffing issue. Views are absolutely stunning and the bed comfortable, its just a shame the other aspects of the hotel dont match. Has alot of potential if done right!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and friendly

This mountain property was fun to visit. It was a few minutes drive outside of Interlaken. We were welcomed by the property manager and personally shown all the amenities. The view from the property overlooking the valley was beautiful. The staff were very friendly and helpful, and the breakfast spread was great.
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Eric

Liked: Cleanliness
The location of the property is quiet and have a good scene in the room which can see the lake and the snow mountains. Also it is very easy to park the car. The town is very quiet with very few tourist. If you expect to walk to a tour area in downtown, this hotel is not the right location. It is under new owner and management, there are still many areas need to be improved. The room does not have AC.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What A View!

I usually try to stay close to whatever transport hub I’m using. But the were no rooms available in Interlaken, so I had to look further afield and happened upon a gem I would never have expected to find. Set on the mountain side with a view of Lake Thun and the Jungfrau mountains right there in front of your own private balcony. An amazing view. The room was compact but very clean. My only quibble was that bed had a footboard which is always a problem for tall people. The bus stop is right outside the front door in both directions and a free pass is provided by the hotel for local travel during your stay.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Hiroshi

Liked: Cleanliness, amenities, property conditions & facilities
Our family of five stayed at Beatenberg Hotel & Spa for five nights, and overall it was an excellent experience that we would happily repeat. Originally, we had booked a Family Suite via Expedia that could accommodate all five of us. As a precaution, we contacted the hotel directly prior to arrival, only to be informed that the reservation details from Expedia had not been properly transmitted and that the Family Suite could not be secured. Since the stay had already been prepaid, this was obviously concerning. What truly impressed us was how the hotel handled the situation. After discussing the matter directly with the hotel team, they kindly offered an alternative solution: two Junior Suites, secured side by side, entirely as a gesture of goodwill. This proactive and considerate response immediately reassured us. Both Junior Suites featured private balconies with stunning panoramic views, and the rooms were spacious, comfortable, and immaculately maintained. While we were not all able to stay in a single room as originally planned, the quality of the accommodation and the thoughtful arrangement more than compensated for it. The children loved having space, and the views alone made each morning memorable. Thanks to the hotel’s professionalism and genuine hospitality, we enjoyed a thoroughly relaxing and satisfying five-night stay. For us, this experience demonstrated what excellent service truly means. We would very much like to return with our family again in future.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Parkhotel Beatenberg was nothing short of extraordinary, and I cannot recommend this hidden gem highly enough! From the moment we arrived, the staff welcomed us with unparalleled courtesy and professionalism. Every interaction, whether with the front desk, housekeeping, or restaurant team, was marked by genuine warmth and a commitment to ensuring our comfort. Their attention to detail and seamless service made us feel truly valued as guests. The room exceeded all expectations—immaculate, spacious, and thoughtfully designed for ultimate relaxation. Every aspect, from the plush bedding to the modern amenities, reflected the hotel’s dedication to quality. But the real showstopper was the view. The sweeping panorama of the Swiss Alps and Lake Thun was jaw-dropping, offering a breathtaking backdrop that made every moment unforgettable. We also felt incredibly safe throughout our stay. This peace of mind allowed us to fully unwind and soak in the serene atmosphere. Speaking of serenity, I urge future travelers to skip the overcrowded tourist hotspots and choose the Parkhotel Beatenberg for a tranquil, secluded escape. Nestled in the peaceful village of Beatenberg, this hotel offers a quiet retreat where you can truly connect with the beauty of Switzerland without the hustle and bustle. If you’re seeking a perfect blend of luxury, tranquility, and natural splendor, the Parkhotel Beatenberg is the place to stay.
Stayed 1 night in May 2025
Verified review

2/10 Terrible

man ching

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

highly disappointing and unacceptable experience during my recent stay at your hotel. I booked two rooms for two nights from , but due to issues with the rooms, my family members were only able to use one room on the first night, resulting in significant inconvenience and discomfort. Upon returning to the hotel in the evening, we found one room inaccessible. Despite multiple attempts to contact staff via phone and visiting the front desk, no assistance was provided. As a result, two members of our family were forced to sleep on the cold floor of the single accessible room. The room only had supplies sufficient for two people, with no additional blankets, heating devices, or any provisions for warmth, leading to physical discomfort and illness. This situation was utterly unacceptable. The following morning, I contacted a staff member at the front desk, who assisted in replacing the room keys, allowing us to access the room . As we were only able to use one room on the first night, I requested a refund for the unused room. The staff informed me that he would escalate the matter to the manager and that I would receive a resolution by the next morning. However, on the day of checkout, I followed up with another staff member, Ana, who claimed there was no record of the incident and was completely unaware of the situation.
Stayed 2 nights in Apr 2025

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