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The Hills Batam

3.0 star property
3-star hotel near Nagoya Hill Mall, connected to a shopping center

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Photo gallery for The Hills Batam

Superior Double Room | In-room safe, desk, blackout drapes, free WiFi
Restaurant
Exterior
Restaurant
Reception

Reviews

6.2 out of 10

Popular amenities

  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping
  • Parking included
  • 24/7 front desk

Explore the area

Map
Jl. Teuku Umar No. 1, Nagoya, Batam, 29432
  • Nagoya Hill Mall
    ‪2 min walk‬
  • Grand Batam Mall
    ‪19 min walk‬
  • Harbour Bay Ferry Terminal
    ‪3 min drive‬
  • Batam Batu Besar (BTH-Hang Nadim)
    ‪16 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, blackout drapes, free WiFi

Superior Double Room

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, blackout drapes, free WiFi

Superior Twin Room

  • 215 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Batam

Heart of Batam.Stay at this Batam hotel and you'll be within half a mile (1 km) of Nagoya Hill Mall and 2 miles (3 km) of Grand Batam Mall. BCS Mall and Harbour Bay Ferry Terminal are also within 2 miles (3 km).

What's nearby

  • Nagoya Hill Mall - 2 min walk - 0.1 miles
  • Grand Batam Mall - 19 min walk - 1.0 mile
  • BCS Mall - 3 min drive - 1.7 miles
  • Harbour Bay Ferry Terminal - 3 min drive - 1.7 miles
  • Batam Centre Ferry Terminal - 7 min drive - 4.6 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 25 min drive

Restaurants

  • ‪Malaya Cafe - ‬10 min walk
  • ‪J.CO Donutes and Coffee - ‬5 min walk
  • ‪Baresto Café - ‬6 min walk
  • ‪Coffee Town Kaya Toast - ‬6 min walk
  • ‪Kangen Cafe - ‬6 min walk

About this property

The Hills Batam

3-star hotel near Nagoya Hill Mall, connected to a shopping center
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. There's an onsite business center. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly The Hills Batam. Limited free parking is available on a first-come, first-served basis. A complete renovation of The Hills Batam was completed in January 2023.

This 3-star Batam hotel is smoke free.

  • 1 building
  • 144 guestrooms or units
  • 4 levels
  • Built in 1996
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
The Hills Batam offers 144 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

Languages

English, Indonesian

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: IDR 150,000 for adults and IDR 100,000 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Hills Batam

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately IDR 150000 for adults and IDR 100000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hills Hotel Batam
Hills Batam
Hills Batam Hotel
The Hills Batam Hotel
The Hills Batam Batam
The Hills Batam Hotel Batam

Frequently asked questions

How close is The Hills Batam to the airport?

The Hills Batam is 11.4 mi (25-min drive) away from the Batam Batu Besar (BTH-Hang Nadim) airport, the closest popular airport to the property.

Does The Hills Batam have an airport shuttle?

Airport shuttle services are not available at The Hills Batam.

How close is The Hills Batam to the beach?

This hotel is 17 mi (40-min drive) from Nongsa Beach.

Does The Hills Batam offer free breakfast?

Free breakfast isn’t provided at The Hills Batam, but local cuisine breakfast is offered for a fee of IDR 150000 for adults and IDR 100000 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at The Hills Batam?

No, there is no casino at this hotel.

What time is check-in at The Hills Batam?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at The Hills Batam?

This hotel offers free self parking.

Does The Hills Batam have a pool?

The Hills Batam does not have a pool.

Does The Hills Batam have a restaurant?

Yes, there is a restaurant on site.

Does The Hills Batam have a spa?

There are no spa services available at this hotel.

How close is The Hills Batam to downtown Batam?

The Hills Batam is 1.4 mi away from Lubuk Baja.

The Hills Batam Reviews

Reviews

6.2
Rating 10 - Excellent. 7 out of 56 reviews
Rating 8 - Good. 12 out of 56 reviews
Rating 6 - Okay. 18 out of 56 reviews
Rating 4 - Poor. 15 out of 56 reviews
Rating 2 - Terrible. 4 out of 56 reviews

6.4/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Eddie

Traveled with partner
Liked: Staff & service
It’s an old hotel. No recommeded unless it’s full house else where.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent budget hotel

Great staff and service. Rooms are comfortable enough, bu lots of noise from downstairs cafe.
Stayed 2 nights in Oct 2024

8/10 Good

Hamid

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sitting area outside the lobby is mosquito infested. Regular fumigation would be appreciated. Otherwise all is good.
Stayed 1 night in Jul 2024

4/10 Poor

KIAN HEONG, Bukit Batok West Avenue 8

Traveled with family
Disliked: Property conditions & facilities
Do upgrade the hotel facility.
Stayed 1 night in Jul 2024

8/10 Good

Pauline SH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Mohamed

Liked: Staff & service, property conditions & facilities
Peace place to relax and shop meeting
Stayed 1 night in Jan 2024

8/10 Good

Othman

Traveled with partner
Liked: Cleanliness, staff & service
Acceptable with the price…
Stayed 3 nights in Jul 2023

8/10 Good

Lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

Abdul ghafar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed room to stays

Hotel is old, although had done renovation is not well done anyway location is good for shopper.my experience is when check in the there is a miss where there no in room safe and there no chair that suppose to be there in room as I pay the room price that not match it's expensive for me as I can get the price with better room with other hotel that around the location as it's .will not stay this hotel any more
Stayed 1 night in Sep 2019

4/10 Poor

Peer

Disliked: Cleanliness, property conditions & facilities, room comfort

Not Recommend

Even i did 3 hours late checking, Management Didn't prepare the Room and need to wait for more than One hour to get room. Cleanliness totally didn't accept and good example of Room Bath Tub and Reception Sofas.
Stayed 1 night in Sep 2019

4/10 Poor

CHIN, SINGAPORE

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Will not be staying again. Old hotel and cleaniness not to standard
Stayed 3 nights in Aug 2019

4/10 Poor

JM

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Many things to be improved. Property need to be revamped.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities

Great location

Great location. Stayed in renovated room but aircon still needs work as not cold enough for hot days.
Stayed 3 nights in Apr 2019

6/10 Okay

Nafisah

Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
no gym and swimming pool and crossing of road to Nagoya hill shopping centre is a hassle
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Stayed here many times. Good location but room shower flooded due to poor drainage design. Other than the good location nothing fantastic.
Stayed 1 night in Feb 2019

2/10 Terrible

Sri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is good, staff just ok but the hotel condition is very bad, i'm booking 2 room on 05-06 Feb 19, one hotel have bed bug is so annoying
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Condition of the hotel was so-so. Wonder whether it's due to the previous building structure or because renovation was not budgeted. Sink was blocked, aircon was not the best. On the other hand, service was great because of staff friendliness. Went for the massage/spa there too. Relaxing ambience and cheap.
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveler

Hotel was old. On the first night we were there, we faced power trips throughout the night. The flooring in the room felt sticky, no mirror in the room except for the toilet.
Stayed 2 nights in Nov 2018

2/10 Terrible

Adlin binte

Disliked: Cleanliness, property conditions & facilities
Blackout about 6 to 7 time....
Stayed 1 night in Nov 2018

6/10 Okay

Norain

Liked: Staff & service
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveler

ok stay

nothing amazing about this hotel, a little dated and also water in shower was not hot at all.
Stayed 1 night in Sep 2018

10/10 Excellent

Richard, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All staff very friendly, helpful n pleasant.

Nice breakfast, close to NAGOYA shopping mall. Wi-Fi in room as well as lobby. Thanks
Stayed 1 night in Sep 2018

6/10 Okay

Eng Hock

Liked: Staff & service
Disliked: Room comfort

Air con not cold at all.

Air con not cold. Breakfast very disappointed. Reception counter staff very friendly
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and reasonable

It was my 2nd time at this hotel. The 1st time was at the older room and this time at the new room. Room is so much better and cleaner. Comfy high bed and pillows. Altho outside the room, everything is pretty much old. Breakfast was ok if you are not fussy. Walking distance to Nagoya Hill mall.