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Swiss-Belhotel Harbour Bay

Property class: 3.5
3.5-star spa hotel in Nagoya (Lubuk Baja)

Choose dates to view prices

Photo gallery for Swiss-Belhotel Harbour Bay

A modern lobby with a grey sofa, wooden chairs, and a large mirror reflecting the outside view.
A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.
A modern hotel room with a large window, a flat-screen TV, a sofa, a coffee table, and a bed.
A modern hotel with a swimming pool, outdoor seating, and a well-lit interior.
A buffet with various food items and a counter with stacked plates.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Jl. Duyung, Sei Jodoh Batu Ampar, Batam, Batam Island, 29432
  • Place, Grand Batam Mall
    ‪4 min drive‬
  • Place, BCS Mall
    ‪4 min drive‬
  • Place, Nagoya Hill Mall
    ‪5 min drive‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪31 min drive‬

Room options

View all photos for Deluxe King

A hotel room with a large bed, a desk, a chair, a small table, and a view of the cityscape.

Deluxe King

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Grand Deluxe

A hotel room with a large bed, two chairs, a desk, and a TV screen displaying the hotel name.

Grand Deluxe

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 473 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

A modern hotel room with a large bed, a view of the sea, and a wooden accent wall.

Junior Suite, 1 King Bed

  • Garden view
  • 634 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Sea View

A hotel room with a bed, a desk, a chair, and a TV screen displaying the hotel's name.

Presidential Suite, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1173 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Deluxe Twin

7.0 out of 10
Good
(4 reviews)
  • Garden view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room 1 King Bed

A hotel room with a large bed, a desk, a chair, a small table, and a view of the cityscape.

Deluxe Room 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room 2 Single Bed

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Deluxe Room 2 Single Bed

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite Non smoking

A modern hotel room with a large window, a flat-screen TV, a sofa, a coffee table, and a bed.

Junior Suite Non smoking

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Batam

Nagoya (Lubuk Baja) stay.With a stay at this Nagoya (Lubuk Baja) hotel, you'll be within half a mile (1 km) of Harbour Bay Ferry Terminal and 2 miles (3 km) of Nagoya Hill Mall. Grand Batam Mall and BCS Mall are also within 3 miles (5 km).

What's nearby

  • Grand Batam Mall - 4 min drive - 1.7 miles
  • BCS Mall - 4 min drive - 1.9 miles
  • Nagoya Hill Mall - 5 min drive - 1.2 miles
  • Batam Centre - 16 min drive - 9.3 miles
  • Batam Center Shopping Area - 16 min drive - 9.3 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 33 min drive

Restaurants

  • ‪Altitude Rooftop Bar & Lounge - ‬6 min walk
  • ‪Wey Wey Live Seafood - ‬3 min walk
  • ‪Golden Palace - ‬9 min walk
  • ‪Goji Kitchen & Bar - ‬5 min walk
  • ‪Momoo Juice Bar & Coffee - ‬7 min walk

About this property

Swiss-Belhotel Harbour Bay

3.5-star spa hotel in Nagoya (Lubuk Baja)
Swiss-Belhotel Harbour Bay offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. A fitness center, spa services, and a terrace are also featured at the business-friendly Swiss-Belhotel Harbour Bay. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Batam hotel.

  • 179 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 2012
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Swiss-Belhotel Harbour Bay offers 179 air-conditioned accommodations with DVD players and minibars. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

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Property amenities

Family friendly

  • DVD player
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free shopping center shuttle
  • Limo/town car service
  • Free extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Weekday buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 180,000 for adults and IDR 90,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Piano
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Low-height desk
  • Phone accessibility kit
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swiss-Belhotel Harbour Bay

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 500000.0 per night.
  • Free cribs (infant beds)!

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 180000 for adults and IDR 90000 for children
  • Airport shuttle fee: IDR 205000 per vehicle
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 500000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

Property Registration Number 55110, 9120008381081

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Swiss-Belhotel Harbour Bay
Swiss-Belhotel Harbour Bay Batam
Swiss-Belhotel Harbour Bay Hotel
Swiss-Belhotel Harbour Bay Hotel Batam

Frequently asked questions

How close is Swiss-Belhotel Harbour Bay to the airport?

Swiss-Belhotel Harbour Bay is 14.3 mi (33-min drive) away from the Batam Batu Besar (BTH-Hang Nadim) airport, the closest popular airport to the property.

How much does it cost to stay at Swiss-Belhotel Harbour Bay?

As of Oct 10, 2026, prices found for a 1-night stay for 2 adults at Swiss-Belhotel Harbour Bay on Oct 12, 2026 start from $69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Swiss-Belhotel Harbour Bay have an airport shuttle?

Swiss-Belhotel Harbour Bay offers an airport shuttle 24 hours a day, on request, for a charge of IDR 205000 per vehicle.

How close is Swiss-Belhotel Harbour Bay to the beach?

This hotel is 19.8 mi (43-min drive) from Nongsa Beach.

Does Swiss-Belhotel Harbour Bay offer free breakfast?

Free breakfast isn’t provided at Swiss-Belhotel Harbour Bay, but buffet breakfast is offered for a fee of IDR 180000 for adults and IDR 90000 for children.

Is there a casino at Swiss-Belhotel Harbour Bay?

No, there is no casino at this hotel.

What time is check-in at Swiss-Belhotel Harbour Bay?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Swiss-Belhotel Harbour Bay?

This hotel offers free self parking and extended parking.

Does Swiss-Belhotel Harbour Bay have a pool?

Swiss-Belhotel Harbour Bay features an outdoor pool. Guests can enjoy pool access from 7:00 AM to 9:00 PM.

Does Swiss-Belhotel Harbour Bay have a restaurant?

Yes, there are 2 restaurants on site.

Does Swiss-Belhotel Harbour Bay have a spa?

This hotel has a spa, which features massages.

How close is Swiss-Belhotel Harbour Bay to downtown Batam?

Swiss-Belhotel Harbour Bay is 4.2 mi away from Batam.

Swiss-Belhotel Harbour Bay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 252 out of 583 reviews
Rating 8 - Good. 246 out of 583 reviews
Rating 6 - Okay. 56 out of 583 reviews
Rating 4 - Poor. 19 out of 583 reviews
Rating 2 - Terrible. 10 out of 583 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and value for money hotel. It's proximity to the harbour is a great plus.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Hotel in Batam. Ideally located with a 2 minute walk to Harbour Bay. Big clean rooms with comfy beds. Brekky is good & the dinner menu is ok. Staff are excellent. They can't do enough to help the hotel guests. Excellent value for money!
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay as always
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Staff were friendly and the food was great.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome as always
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good stay at Swissbel harbour bay
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
The hotel is very well maintain and is very nearby to many facilities and shops
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
its a pleasant stay.
Stayed 3 nights in Apr 2023
Verified review

6/10 Okay

OK
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Great place near the ferry terminal.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay

Great hotel which was close to the harbour and walking distance to lots of eating and drinking places. Staff were amazing. Nice pool and gym.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
location is very convenient
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good buffet

Very close to ferry terminal and the buffet was good to my taste
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to be staying here, everything is wonderful. Especially the staff, always smiling, always welcoming.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness
Very accessible. Great for a weekend getaway!
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and staff. Clean location, close to ferry terminal
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hôtel in Batam by far! Excellent service and clean !
Stayed 8 nights in Sep 2024
Verified review

10/10 Excellent

Overall excellent
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and spacious room. Staffs were pleasant and helpful. Will definitely return here. Kids loved the pool!!
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Nice hotel to stay. Walking distance to the harbour and seafood restaurants and night clubs. Hotel is clean and comfortable. Many choices for breakfast.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Good room comfy bed
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
Grand Deluxe room is comfortable with a nice bath tub, be sure to bring your bath fizzy or bubbler
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Opposite hotel, massage available and around the area there are dinning options.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very near to the ferry terminal
Stayed 1 night in Jul 2023