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Grand Mercure Batam Centre

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Photo gallery for Grand Mercure Batam Centre

A modern hotel with a rooftop infinity pool, outdoor seating, and a view of the city skyline.
Property video
A modern hotel with a prominent 'Grand Mercure' sign, featuring a multi-story structure with a glass facade and a rooftop terrace.
Deluxe Suite, 1 Double Bed, City View | City view
A modern reception area with a long reception desk, two receptionists, and a seating area with a sofa and coffee table.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Jalan Raja H Fisabilillah Teluk Tering, Kecamatan Batam Kota, Batam, 29461
  • Place, Mega Mall
    ‪4 min drive‬
  • Place, Batam Centre
    ‪5 min drive‬
  • Place, Batam Center Shopping Area
    ‪5 min drive‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪26 min drive‬

Room options

View all photos for Deluxe Room, 2 Twin Beds, City View

A hotel room with a bed, a desk with a coffee maker, a TV, a window with a view, and a small table with a plant.

Deluxe Room, 2 Twin Beds, City View

  • City view
  • 320 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, City View

A hotel room with a bed, a TV, a coffee machine, a table, and a view of a cityscape.

Deluxe Room, 1 King Bed, City View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 320 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds, City View

A hotel room with two beds, a desk, a chair, and a large window with a city view.

Superior Room, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 427 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite, 1 Double Bed, City View

A modern hotel room with a large bed, a small round table, a chair, and a view of the city through large windows.

Deluxe Suite, 1 Double Bed, City View

  • City view
  • 689 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed, City View

A modern hotel room with a large bed, a sofa, a small table, and a TV.

Executive Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 320 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Batam

Batam Central stay.Your stay at this Batam Central hotel places you within 2 miles (3 km) of Batam Centre Ferry Terminal and Batam Centre. Museum Batam Raja Ali Haji and Mega Mall are also within 2 miles (3 km).

What's nearby

  • One Batam Mall - 5 min walk - 0.3 miles
  • Maha Vihara Duta Maitreya Buddhist Temple - 19 min walk - 1.0 mile
  • Mega Mall - 4 min drive - 1.4 miles
  • Batam Centre - 5 min drive - 1.7 miles
  • Batam Center Shopping Area - 5 min drive - 1.7 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 24 min drive

Restaurants

  • ‪Love Seafood Restaurant - ‬6 min walk
  • ‪Kopitiam Mentari Batam Centre - ‬8 min walk
  • ‪Golden Lamian - ‬6 min walk
  • ‪Morning Bike Kopitiam - ‬8 min walk
  • ‪Malaya Nusantara - ‬7 min walk

About this property

Grand Mercure Batam Centre

5-star luxury hotel near Batam Centre Ferry Terminal
Grand Mercure Batam Centre offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

The luxury Grand Mercure Batam Centre also features a children's pool, a garden, and concierge services. An airport shuttle (available 24 hours) and a ferry terminal shuttle are available for a fee. Self parking is free. A complete renovation of Grand Mercure Batam Centre was completed in June 2025.

Smoking is allowed in designated areas at this 5-star Batam hotel.

  • 230 guestrooms or units
  • 16 levels
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Computer for guest use
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Grand Mercure Batam Centre offers 230 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. This Batam hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include hot stone massages, body scrubs, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Similar properties

Exterior
Batam Marriott Hotel Harbour Bay
Nagoya (Lubuk Baja)
  • Pool
  • Spa
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 143 reviews
$176 nightly
The price is $193
Aug 31 - Sep 1
Total with taxes and fees
Batam Marriott Hotel Harbour Bay

Property amenities

Family friendly

  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • In-room crib
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free secured, uncovered self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; IDR 250,000 for adults and IDR 125,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 18-hole adjacent golf course
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Lever door handles
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Mercure Batam Centre

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 500000.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 250000 for adults and IDR 125000 for children
  • Airport shuttle fee: IDR 195000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 500000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, cash, and mobile payments. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher in each accommodation.

Property Registration Number 55110, 1295001451751

We should mention

  • Pool access available from 6:00 AM to 6:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Mercure Batam Centre Batam
Grand Mercure Batam Centre Hotel
Grand Mercure Batam Centre BATAM
Grand Mercure Batam Centre Hotel BATAM

Frequently asked questions

How close is Grand Mercure Batam Centre to the airport?

Grand Mercure Batam Centre is 10.2 mi (24-min drive) away from the Batam Batu Besar (BTH-Hang Nadim) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Mercure Batam Centre?

As of Aug 30, 2026, prices found for a 1-night stay for 2 adults at Grand Mercure Batam Centre on Sep 14, 2026 start from $92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Mercure Batam Centre have an airport shuttle?

Grand Mercure Batam Centre offers an airport shuttle 24 hours a day, on request, for a charge of IDR 195000 per vehicle, one-way.

How close is Grand Mercure Batam Centre to the beach?

This hotel is 14.1 mi (33-min drive) from Nongsa Beach.

Does Grand Mercure Batam Centre offer free breakfast?

Free breakfast isn’t provided at Grand Mercure Batam Centre, but buffet breakfast is offered for a fee of IDR 250000 for adults and IDR 125000 for children. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 6:00 AM to 11:00 AM.

Is there a casino at Grand Mercure Batam Centre?

No, there is no casino at this hotel.

What time is check-in at Grand Mercure Batam Centre?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Grand Mercure Batam Centre?

This hotel offers free self parking.

Does Grand Mercure Batam Centre have a pool?

Grand Mercure Batam Centre features an outdoor pool and a children's pool. Guests can enjoy pool access from 6:00 AM to 6:00 PM.

Does Grand Mercure Batam Centre have a restaurant?

Grand Mercure Batam Centre is home to Ambrosia All Day Dining, which features international cuisine, light fare, and brunch.

Does Grand Mercure Batam Centre have a spa?

This hotel has a spa, which features mani/pedis, massages, and body scrubs.

How close is Grand Mercure Batam Centre to downtown Batam?

Grand Mercure Batam Centre is 2 mi away from Batam.

Grand Mercure Batam Centre Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 36 out of 53 reviews
Rating 8 - Good. 11 out of 53 reviews
Rating 6 - Okay. 3 out of 53 reviews
Rating 4 - Poor. 2 out of 53 reviews
Rating 2 - Terrible. 1 out of 53 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Devi

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly and helpfull. Hotel very clean.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Choon Tiong

Liked: Cleanliness, staff & service, property conditions & facilities
New and comford
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Yin Mei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel . Staff friendly . Good swimming pool . Good location . Only issue is that still has a lot of construction sites working around hotel
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Nurashikin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel so everything was clean. Great ambience. Very near to Batam Centre Ferry Terminal. Staff was friendly, helpful - amazing service. Hotel smells great. A good breakfast spread. I particularly love the Indomie counter. Pastries taste excellent. Will be back here again and hopefully experience the same or even better overall. Kudos to the whole team!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Nice new hotel with nice breakfast
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
Good location, beautiful rooms and great staff. We used the pool and Tapas Bar, both excellent. Staff booked us a very early taxi to the airport which arrived early and was also great.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Mats

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Kind staff. Great breakfast. Swimmingpool a bit shallow but apart from that very nice.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Room and amenities was great. Breakfast spread was excellent. Water temperature was inconsistent.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Sherman

Liked: Cleanliness, staff & service, amenities
Clean place with great amenities. Friendly staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visited Grand Mercure in 2026, after the refurbishing. The landscaping works at the entrance is still being upgraded, and the entire hotel looks brand new. The team of staff were all efficient and warm, from the reception, concierge, to the Ambrosia Restaurant. They have a convenient shuttle to the mall, with a brand new van. The kueh lapis and grilled sausages at the breakfast buffet were delicious, and the chefs did the grilling on the spot. Will be keen to try the Sup Buntut next time around. Will definitely recommend travellers to visit this hotel, excellent experience in Batam.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Zy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff is courteous
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Boon Cheong

Liked: Cleanliness, amenities, property conditions & facilities
Very well designed, customer orientated hotel.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Samuel Choor Shen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't having breakfast.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Sham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Nur Mohammed

Liked: Cleanliness, amenities
Disliked: Staff & service
Breakfast is good. Clean. More friendly staff would be better. At least a smile from the reception would be nice w
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was a pleasant one with friendly and helpful staffs. The room is clean and spacious. My family enjoy the stay.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Xinyi

Liked: Cleanliness, staff & service, property conditions & facilities
Really near the ferry terminal, farther from the rest of town (which means peace and quiet). Short ride into the popular areas and malls. Amazing amazing amazing staff, that was the best part about this hotel!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Poey Yin

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and clean. Still rather new as it was opened in May 2025. Very good spread at buffet breakfast. About 10min by Grab from batam centre ferry terminal
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Wan Ka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip in Batam

very comfortable hotel, staffs are friendly and helpful. However the gym close a bit early at 8pm.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Moe

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing brand nee stayed here from Canada and up to par with the brand
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Khairunnisa

Liked: Cleanliness, amenities, property conditions & facilities
Brand new hotel in Batam. Staff were helpful and friendly. Rooms were clean. Would be better if the pools were heated.
Stayed 2 nights in Jun 2025