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Hotel City Inn Basel

Property class: 3
3-star hotel in Sankt Alban

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Photo gallery for Hotel City Inn Basel

A hotel room with a bed, a desk, a chair, a TV, and a lamp.
An outdoor seating area with wicker furniture and a palm tree, under a blue awning.
A multi-story building with balconies and decorative moldings.
A buffet setup with various food items and condiments.
A bar area with a counter, multiple bar stools, and a red carpet leading to a glass door entrance.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Centralbahnplatz 14, Basel, 4002
  • Place, BIS Tower
    ‪2 min walk‬
  • Place, Basel Zoo
    ‪6 min walk‬
  • Place, Basel Art Museum
    ‪11 min walk‬
  • Airport, Basel (BSL-EuroAirport)
    ‪9 min drive‬

Room options

View all photos for Small Single Room, only accessible by the stairs

A hotel room with a bed, a bright green chair, and a white door.

Small Single Room, only accessible by the stairs

7.6 out of 10
Good
(29 reviews)
  • 107 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Budget Room with Queen Bed, only accessible by the stairs

A neatly made bed with white bedding and two green pillows, a white bedside table with a radio, and a bright green wall.

Budget Room with Queen Bed, only accessible by the stairs

7.6 out of 10
Good
(24 reviews)
  • 142 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Budget Room with Twin Beds, only accessible by stairs

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Budget Room with Twin Beds, only accessible by stairs

  • 178 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room with Twin Beds, accessible by the elevator

A hotel room with a bed, a desk, a chair, a TV, and a lamp.

Deluxe Room with Twin Beds, accessible by the elevator

8.6 out of 10
Excellent
(11 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Suite

A room with a bed, a desk, two chairs, a TV, and a window with curtains.

Family Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Room with King Bed, accessible by the elevator

A hotel room with a bed, a desk, a chair, a TV, and curtains.

Deluxe Room with King Bed, accessible by the elevator

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Basel

Sankt Alban stay.With a stay at this Sankt Alban hotel, you'll be steps from Via Gottardo and BIS Tower. Offene Kirche Elisabethen and Theater Basel are also within half a mile (1 km).

What's nearby

  • BIS Tower - 2 min walk - 0.1 miles
  • Basel Zoo - 6 min walk - 0.4 miles
  • Basel Art Museum - 11 min walk - 0.6 miles
  • Basler Muenster - 12 min walk - 0.7 miles
  • Marktplatz - 15 min walk - 0.8 miles

Getting around

  • Basel SBB Station - 2 min walk
  • Bhfeingang Gundeldingen Tram Stop - 6 min walk
  • EuroAirport Airport (BSL) - 17 min drive

Restaurants

  • ‪Caffè Spettacolo - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Kaffeemacher - ‬5 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Burger King - ‬1 min walk

About this property

Hotel City Inn Basel

3-star hotel in Sankt Alban
Hotel City Inn Basel offers its guests express check-in, room service (during limited hours), and a front-desk safe. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Basel hotel is smoke free.

  • 30 guestrooms or units
  • 3 levels
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Express check-in
  • Front-desk safe
  • No smoking on site
Hotel City Inn Basel offers 30 air-conditioned accommodations with safes and complimentary newspapers. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Basel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Covered self parking on site (CHF 35 per day; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; CHF 20 for adults and CHF 10 for children

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The check-in location differs from the property location; go to: [Elisabethenanlage 5, 4002 Basel]
Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel Euler, Centralbahnplatz 14, 4051 Basel]
Information provided by the property may be translated using automated translation tools
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

Access methods

Staffed front desk

Pets

  • Pets: CHF 35 per pet, per day
  • Maximum 2 (weight limit: 66 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 20 for adults and CHF 10 for children
  • Covered self parking fee: CHF 35 per day (in/out privileges)
  • Pet fee: CHF 35 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

City Basel
City Inn Basel Hotel
City Inn Basel Basel
City Inn Basel Hotel Basel

Frequently asked questions

How close is Hotel City Inn Basel to the airport?

Hotel City Inn Basel is 5.6 mi (17-min drive) away from the EuroAirport Airport (BSL) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel City Inn Basel?

As of Oct 27, 2026, prices found for a 1-night stay for 2 adults at Hotel City Inn Basel on Nov 1, 2026 start from $141, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel City Inn Basel have an airport shuttle?

Airport shuttle services are not available at Hotel City Inn Basel.

How close is Hotel City Inn Basel to the beach?

This hotel is 4 mi (17-min drive) from Plage de Huningue.

Does Hotel City Inn Basel offer free breakfast?

Free breakfast isn’t provided at Hotel City Inn Basel, but buffet breakfast is offered for a fee of CHF 20 for adults and CHF 10 for children. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 6:00 AM to 10:30 AM.

Is there a casino at Hotel City Inn Basel?

No, there is no casino at this hotel, but Grand Casino Basel (5-min drive) and Casino Barriere De Blotzheim (11-min drive) are nearby.

What time is check-in at Hotel City Inn Basel?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Hotel City Inn Basel?

Free parking is not available at this hotel. Self parking is available for CHF 35 per day.

Does Hotel City Inn Basel have a pool?

Hotel City Inn Basel does not have a pool.

Does Hotel City Inn Basel have a spa?

There are no spa services available at this hotel.

How close is Hotel City Inn Basel to downtown Basel?

Hotel City Inn Basel is 0.7 mi away from Basel.

Hotel City Inn Basel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 203 out of 597 reviews
Rating 8 - Good. 241 out of 597 reviews
Rating 6 - Okay. 100 out of 597 reviews
Rating 4 - Poor. 37 out of 597 reviews
Rating 2 - Terrible. 16 out of 597 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel just next to the railway station. Easy check in with a nice receptionist.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great aircon. Lovely breakfast. Super helpful and friendly staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great aircon and breakfast. Helpful staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem was that it wasn't clear where to check in as there seemed to be 3 hotels in 1. Staff at desk very helpful and air conditioning was great relief on such a hot day.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated just round the corner from the train station as well as the main trams that run through the city. The staff at the hotel are friendly, polite and professional. The rooms are clean and well maintained. The beds are comfortable. The hotel also has a fitness centre that I was able to use. Highly recommended.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple but clean. Bathroom was nice for an older building.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location. The front desk staff was very helpful. Clean and spacious room with air conditioner . Nice breakfast 😃.
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness
This hotel shares the same building as the Hotel Metropol as is a bit of a rabbit warren the bar and restaurant are in the Hotel Metropol. Rooms in the City Inn were very clean and modern and there is a tea and coffee station in the corridor Wi fi is included and good
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's situated on the elevated part of Biel, 20 mins walk to the closest supermarket, public transport towards the location is very convenient, clean, nice view of the town, glaciers, nice walk all around to churches, restaurants, shopping, lake. Host was professional and very helpful. I enjoyed my stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very good place for families
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We booked this hotel last minute because we wanted AC. We stayed on the 2nd floor. The AC was good, they provided a bed for our baby and accepted an early check in and late check out. Everything was clean, the staff was nice, available and helpful. It's easy to walk to all tourist attraction and very close to the train station! We would definitely stay there again. The only thing that would have made our stay better is having a minifridge in the room.
Stayed 3 nights in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Windows were very bad, i had a room that faces the main street and the sound from outside was as there were no windows. Room was clean and staff was friendly.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

The hotel is in a very central area which makes it good to get to places. Whilst my room was modern, it was tiny (I booked a single room). The cover on the light switch kept falling off, the breakfast was terrible, with nothing left at 9am. The staff flapped when challenged about this and you’d then have to wait 20 mins while they got more food.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The hotel is basic. The showers, if you're a fan of showers, are great. Above all is it's location. A two minute walk to the train station and the tram stops. You'd expect it to be noisy but it isn't. Fine for an overnight stay.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
Good room, friendly staff
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Very wonkey getting around in the hotel. You have to use two elevators and walk through many corridors but the price and location are good. Very near the train, tram, and bus. Thrifty shopping and eating nearby. The room is very large. The shower is also large. Breakfast is good. No complaints.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the SBB station and only a short walk into the centre. Only couple things we could fault was the noise outside which wasn't the hotels fault and there was a slight cigarette smell coming from the extractor fan in the bathroom.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly and helpful Great location, really convenient for the station and public transport. And the centre of the city
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel for one night as it was an easy 5 min. walk from the train station so very convenient. The room was large w/no view and the bed was pretty hard for our liking so not the best nights sleep. The bathroom was a nice size and shower was huge! We did have the included breakfast in the morning which was fine and the gal at reception both when we checked in and out was very friendly and helpful. The hotel is also across from many tram lines which makes it easy to get around.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was simple and small but met our needs for our one night stay near the rail station. The staff were friendly. We used the local metro passes to get to the old historic area. I highly recommend travelers use these. There was a coffee and tea service in the hall way. Air flow was great in our room. I would stay here again.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice to stay
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Super clean and comfortable in a perfect location, and an amazing breakfast. What’s not to like?
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Amenities
Good location
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location, helpful staff
Stayed 1 night in May 2025
Verified review

4/10 Poor

Good for one night stay
Stayed 1 night in Sep 2025

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