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Aparthotel

Quest Auckland

Property class: 4
4-star aparthotel near Sky Tower

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Photo gallery for Quest Auckland

View from property
Terrace/patio
Desk, laptop workspace, blackout drapes, iron/ironing board
Standard Apartment, 2 Bedrooms | Living area | 32-inch TV with cable channels, iPod dock
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Air conditioning
  • Outdoor Space

Explore the area

View in a map
363 Queen Street, Auckland, 1
  • Place, Queen Street Shopping District
    ‪1 min walk‬
  • Place, University of Auckland
    ‪3 min walk‬
  • Place, Sky Tower
    ‪10 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Apartment, 1 Bedroom

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Apartment, 1 Bedroom

  • City view
  • 538 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Living area | 32-inch TV with cable channels, iPod dock

Standard Apartment, 2 Bedrooms

  • City view
  • 861 sq ft
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for Studio Apartment

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Apartment

  • City view
  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Two Bedroom Executive Apartment

Desk, laptop workspace, blackout drapes, iron/ironing board

Two Bedroom Executive Apartment

  • City view
  • 861 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Studio Executive

Studio Executive | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Executive

  • City view
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Auckland

Auckland Central Business District stay.Within a 15-minute walk of this Auckland Central Business District aparthotel, you'll find Sky Tower and SkyCity Casino. Queen Street Shopping District and Auckland Town Hall are also within half a mile (1 km).
View more Aparthotels in AucklandOpens in a new window

What's nearby

  • Queen Street Shopping District - 1 min walk - 0.1 miles
  • University of Auckland - 3 min walk - 0.2 miles
  • Auckland Town Hall - 3 min walk - 0.2 miles
  • Sky Tower - 10 min walk - 0.6 miles
  • SkyCity Casino - 10 min walk - 0.6 miles

Getting around

  • Gaunt Street Tram Stop - 4 min drive
  • Auckland Britomart Station - 17 min walk
  • Auckland Intl. Airport (AKL) - 26 min drive

Restaurants

  • ‪Queen’s Head - ‬2 min walk
  • ‪Q Theatre - ‬3 min walk
  • ‪Fat Puku's Smashed Burgers Queen Street - ‬2 min walk
  • ‪The Churchill Auckland - ‬2 min walk
  • ‪Kangnam Station - ‬3 min walk

About this property

Quest Auckland

4-star aparthotel near Sky Tower
Public spaces have free WiFi. There's an onsite business center. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Quest Auckland. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Auckland aparthotel is smoke free.

  • 70 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Television in lobby
  • Elevator
  • No smoking on site
Quest Auckland offers 70 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi
  • Free WiFi is limited to 24 hours per day

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (NZD 30 per night)
  • Limited onsite self parking (max 1 space per unit)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: NZD 16 for adults and NZD 16 for children
  • Dining table

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 40 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 32-inch TV with cable channels
  • iPod dock
  • TV in common areas

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business center
  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Free local calls
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine
  • Weekly housekeeping

Location highlights

  • In a business district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 70 units
  • Connecting units available

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open Monday - Thursday (8:00 AM - 7:00 PM) and Friday - Sunday (9:00 AM - 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 40.0 per day.
  • Cribs (infant beds) are available for NZD 15.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 16 for adults and NZD 16 for children
  • Covered self parking fee: NZD 30 per night (in/out privileges)
  • Crib (infant bed) fee: NZD 15.0 per day
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi is limited to 24 hours per day
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Auckland Quest
Quest Auckland
Quest Hotel Auckland
Quest Auckland Serviced Apartments Hotel Auckland Central
Quest Auckland Serviced Apartments New Zealand
Quest Auckland Aparthotel
Quest Auckland Serviced Apartments New Zealand
Quest Hotel Auckland
Quest Aparthotel
Quest Auckland Auckland
Quest Auckland Aparthotel
Quest Auckland Aparthotel Auckland

Frequently asked questions

How close is Quest Auckland to the airport?

Quest Auckland is 13.3 mi (26-min drive) away from the Auckland Intl. Airport (AKL) airport, the closest popular airport to the property.

How much does it cost to stay at Quest Auckland?

As of Apr 25, 2026, prices found for a 1-night stay for 2 adults at Quest Auckland on Apr 27, 2026 start from $91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quest Auckland have an airport shuttle?

Airport shuttle services are not available at Quest Auckland.

How close is Quest Auckland to the beach?

This aparthotel is 6.5 mi (18-min drive) from Takapuna Beach and 7.6 mi (19-min drive) from Milford Beach. Don't forget your sunscreen!

Does Quest Auckland offer free breakfast?

Free breakfast isn’t provided at Quest Auckland, but continental breakfast is offered for a fee of NZD 16 for adults and NZD 16 for children. It's available every day from 7:00 AM to 9:00 AM.

Is there a casino at Quest Auckland?

No, there is no casino at this aparthotel, but SkyCity Casino (11-min walk) is nearby.

What time is check-in at Quest Auckland?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM.

Is there free parking at Quest Auckland?

Free parking is not available at this aparthotel. Self parking is available for NZD 30 per night.

Does Quest Auckland have a pool?

Quest Auckland does not have a pool.

Does Quest Auckland have a spa?

There are no spa services available at this aparthotel.

How close is Quest Auckland to downtown Auckland?

Quest Auckland is 0.4 mi away from Auckland.

Quest Auckland Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 503 out of 1064 reviews
Rating 8 - Good. 425 out of 1064 reviews
Rating 6 - Okay. 104 out of 1064 reviews
Rating 4 - Poor. 21 out of 1064 reviews
Rating 2 - Terrible. 11 out of 1064 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service. Nice and clean rooms with great amenities and of course location. So central
Stayed 1 night in Jan 2026

8/10 Good

paul

Liked: Cleanliness
Comfortable
Stayed 8 nights in Jan 2026

10/10 Excellent

Chelsey

Traveled with partner
Liked: Cleanliness, amenities
Room was clean and well equipped. City views were great.
Stayed 1 night in Jan 2026

10/10 Excellent

David Andrew

Liked: Cleanliness, property conditions & facilities
Property is well kept, staff was exceedingly helpful and friendly. Easily walkable to downtown and harbor.
Stayed 8 nights in Jan 2026

10/10 Excellent

Jack

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jan 2026

8/10 Good

Angela

Stayed 7 nights in Jan 2026

10/10 Excellent

Jake

Stayed 3 nights in Jan 2026

6/10 Okay

Verified traveler

Traveled with family
Great location Great staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was an excellent size, balcony had a park/city view which was excellent for the NYE fireworks. Staff were very friendly and went above and beyond to beyond to cater. We asked for a couple of things to be sent to our room (toilet paper, conditioner) and when we returned to our room we had a full bag care package of everything the room had. Mattress and pillows were the most comfortable thing ever! Wish I could have them sent over. Good walking distance to everything in the city.
Stayed 8 nights in Dec 2025

10/10 Excellent

Maharaia

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Charlie

Liked: Cleanliness, amenities
Ticked all of the boxes, room nice and a Spacious
Stayed 1 night in Nov 2025

10/10 Excellent

Angelina

Traveled with partner
Liked: Cleanliness, property conditions & facilities
My stay was awesome the space was amazing the view of the city was beautiful and also the rooms were very well maintained and clean ! Would definitely stay here again also my highlight was the aircon!!! 100%!!!
Stayed 2 nights in Dec 2025

8/10 Good

Johnathan

Liked: Cleanliness, amenities, property conditions & facilities
Great modern room. everything laid out well and spotless. TV was on with ambient music playing
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient 👌
Stayed 5 nights in Oct 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay always 👌
Stayed 2 nights in Nov 2025

8/10 Good

christopher

Stayed 1 night in Nov 2025

2/10 Terrible

Joe

Disliked: Cleanliness, amenities
Worst hotel I've ever stayed at. Nothing was clean. When I arrived, which was after hours, I noticed there was black mold growing in the air conditioner. I told the front desk staff the next morning and the housekeeping staff when they came around the next day. Nothing was done for the entire week I was staying there. I have filed a complaint with the Auckland council for unsanitary conditions. Additionally, I was told 5 days in to my 7 day stay that I would need to check out earlier than I was originally told because of a staff appreciation event. I'm all for the event and appreciating the staff for their work, but how is that not something communicated at the time of booking? Stay anywhere else and you'll have a much better time.
Stayed 7 nights in Nov 2025

6/10 Okay

Margaret

Stayed 1 night in Nov 2025

10/10 Excellent

Stephen, Christchurch

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Room clean and tidy everyone helpful. Great location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Susan

Liked: Cleanliness, room comfort
I was very pleased with this hotel. It was clean, had a washer and dryer in suite, free tea and coffee, a kitchenette, and a good location. I arrived super early and was able to leave my luggage, and check me in a bit before the official check in time, which was really appreciated after a super long flight. I highly recommend this hotel!
Stayed 3 nights in Nov 2025

10/10 Excellent

Brittnay

Liked: Cleanliness, amenities, property conditions & facilities
Staff, amenities and close to everything was a huge plus
Stayed 2 nights in Nov 2025

10/10 Excellent

Karl

Liked: Cleanliness, amenities, property conditions & facilities
The balcony was brilliant, you coukd go out to cool off i stead of going all thd way down & out the doors , keep in top notch cleanlyness & the staff were very helpful. I would definitely stay again when back io in auckland.
Stayed 3 nights in Nov 2025

8/10 Good

Juliet

Stayed 1 night in Nov 2025

8/10 Good

Pip

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Nice room. Very clean and tidy
Stayed 2 nights in Nov 2025

10/10 Excellent

Jane

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very very kind when I had an unfortunate illness.
Stayed 11 nights in Nov 2025