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Castaways Resort

5.0 star property
5-star beach aparthotel with spa

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Photo gallery for Castaways Resort

Couples treatment rooms, body treatments, aromatherapy, body wraps
LCD TV
Outdoor wedding area
Restaurant
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

Explore the area

View in a map
685 Karioitahi Road, Karioitahi Beach, Lake Puketi, Auckland, 2683
  • Place, Karioitahi Beach
    ‪5 min walk‬
  • Place, Sky Tower
  • Place, Eden Park
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪69 min drive‬

Room options

View all photos for Standard Chalet, 2 Bedrooms, Kitchen, Ocean View (Chalet)

Standard Chalet, 2 Bedrooms, Kitchen, Ocean View (Chalet) | Living area | LCD TV

Standard Chalet, 2 Bedrooms, Kitchen, Ocean View (Chalet)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 969 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for Standard Studio, Kitchenette, Ocean View (Stylish Studio)

Standard Studio, Kitchenette, Ocean View (Stylish Studio) | Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Studio, Kitchenette, Ocean View (Stylish Studio)

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Chalet, 2 Bedrooms, Kitchenette, Ocean View (Chalet)

Deluxe Chalet, 2 Bedrooms, Kitchenette, Ocean View (Chalet) | Dining room

Deluxe Chalet, 2 Bedrooms, Kitchenette, Ocean View (Chalet)

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 969 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for One Bedroom Villa

Desk, iron/ironing board, cribs/infant beds, free WiFi

One Bedroom Villa

  • Sleeps 2

View all photos for Two Bedrooms Villa

Desk, iron/ironing board, cribs/infant beds, free WiFi

Two Bedrooms Villa

  • Sleeps 4

View all photos for Villa, 1 Bedroom, Kitchen, Ocean View

LCD TV

Villa, 1 Bedroom, Kitchen, Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Kitchen, Ocean View

LCD TV

Villa, 2 Bedrooms, Kitchen, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 1346 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Studio

Desk, iron/ironing board, cribs/infant beds, free WiFi

Studio

  • Sleeps 2

View all photos for Standard Room

Balcony view

Standard Room

  • Ocean view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Villa, 3 Bedrooms, Kitchen, Ocean View

LCD TV

Deluxe Villa, 3 Bedrooms, Kitchen, Ocean View

  • Ocean view
  • 1722 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for Deluxe Two Bedrooms Chalet with Sea View

Desk, iron/ironing board, cribs/infant beds, free WiFi

Deluxe Two Bedrooms Chalet with Sea View

  • Sleeps 2

View all photos for Three Bedroom VIlla

Desk, iron/ironing board, cribs/infant beds, free WiFi

Three Bedroom VIlla

  • Sleeps 6

View all photos for King Room

Desk, iron/ironing board, cribs/infant beds, free WiFi

King Room

  • Sleeps 2

View all photos for Two Bedroom Chalet

Desk, iron/ironing board, cribs/infant beds, free WiFi

Two Bedroom Chalet

  • Sleeps 4

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About the neighborhood

Lake Puketi

In Lake Puketi .A stay at this aparthotel places you within half a mile (1 km) of Karioitahi Beach and 6 miles (10 km) of Awhitu Regional Park. Massey Park and Waiuku Health Plus are also within 6 miles (10 km).
View more Aparthotels in AucklandOpens in a new window

What's nearby

  • Karioitahi Beach - 5 min walk - 0.3 miles
  • Rainbow's End - 55 min drive - 36.8 miles
  • Westfield Manukau City Shopping Centre - 55 min drive - 37.2 miles

Getting around

  • Pukekohe Station - 37 min drive
  • Auckland Intl. Airport (AKL) - 60 min drive

Restaurants

  • ‪Cafe Karma - ‬15 min drive
  • ‪Cafe Alba - ‬15 min drive
  • ‪Green Mango Thai Restaurant - ‬15 min drive
  • ‪The Shires - ‬15 min drive
  • ‪Fitzys - ‬15 min drive

About this property

Castaways Resort

5-star beach aparthotel with spa
Castaways Resort offers its guests a full-service spa. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this aparthotel measures 646 square feet (60 square meters) and includes a conference center. Spa services, a terrace, and barbecue grills are also featured at the luxury Castaways Resort. Free self parking is available.

This 5-star Lake Puketi aparthotel is smoke free.

  • 25 guestrooms or units
  • 646 sq ft of conference space
  • 60 sq m of conference space
  • Built in 2004
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Castaways Resort offers 25 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Lake Puketi aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided weekly.

Bersantai Day Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

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Property amenities

Pool/Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Full-service spa
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Spa treatment rooms

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Children stay free (see details)
  • Crib: NZD 30 per stay

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

Dining

  • Full breakfast available for a fee: NZD 20 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Outdoor areas

  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • 3 meeting rooms
  • Conference center (646 square feet of space)
  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • No elevator (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking
  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Iron/ironing board
  • Limited-hour front desk
  • Meal delivery service
  • Phone
  • Wedding services
  • Weekly housekeeping

Things to do

  • Archery

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 25 units
  • Banquet hall
  • Built in 2004
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 30 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 20 to 40 per person
  • Crib (infant bed) fee: NZD 30 per stay
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Castaways Lodge Lake Puketi
Castaways Lake Puketi
Castaways Resort Lake Puketi
Castaways Resort Hotel
Castaways Resort Lake Puketi
Castaways Resort Hotel Lake Puketi

Frequently asked questions

How close is Castaways Resort to the airport?

Castaways Resort is 37.2 mi (60-min drive) away from the Auckland Intl. Airport (AKL) airport, the closest popular airport to the property.

Does Castaways Resort have an airport shuttle?

Airport shuttle services are not available at Castaways Resort.

How close is Castaways Resort to the beach?

This aparthotel is a short 4-minute walk from Karioitahi Beach. Don't forget your sunscreen!

Does Castaways Resort offer free breakfast?

Free breakfast isn’t provided at Castaways Resort, but full breakfast is offered for a fee of between NZD 20 and 40 per person.

Is there a casino at Castaways Resort?

No, there is no casino at this aparthotel.

What time is check-in at Castaways Resort?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM.

Is there free parking at Castaways Resort?

This aparthotel offers free self parking.

Does Castaways Resort have a pool?

Castaways Resort does not have a pool.

Does Castaways Resort have a restaurant?

Yes, there is a restaurant on site.

Does Castaways Resort have a spa?

Pamper yourself with a day at Bersantai Day Spa, where you can enjoy body treatments, facials, and Ayurvedic treatments.

How close is Castaways Resort to downtown Lake Puketi?

Castaways Resort is 0.5 mi away from Lake Puketi.

Castaways Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 237 out of 361 reviews
Rating 8 - Good. 93 out of 361 reviews
Rating 6 - Okay. 17 out of 361 reviews
Rating 4 - Poor. 11 out of 361 reviews
Rating 2 - Terrible. 3 out of 361 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, clean and the view was amazing. Yummy breakfast buffet.
Stayed 1 night in Nov 2025

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, amenities
The VIEW - amazing. Peaceful, gorgeous property.
spa
sunset from balcony of chalet 17
we did this!
view of beach and restaurant
Stayed 2 nights in Nov 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Absolutely MAJESTIC!!! We stayed in a 1 bedroom Villa and that itself was a vacation. The view was absolutely stunning. Waking up and having coffee on the huge balcony was like out of a dream. The service was phenomenal, the communication was phenomenal and might I say this price was phenomenal! My wife and I highly recommend!
Stayed 5 nights in Nov 2025

10/10 Excellent

Liangqiu

Stayed 1 night in Nov 2025

2/10 Terrible

Sean

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Disappointing Stay at Castaways Resort! I was really looking forward to my stay at Castaways Resort, but unfortunately the experience was far from what I expected. There was no daily housekeeping service, no fresh towels, no trash removal, nothing. For the price of the stay, that’s simply unacceptable. We requested towels and they were never delivered. The room itself was also very disappointing. There was no dresser or usable storage, which made it difficult to unpack, and the balcony had no furniture, so it was basically unusable. It felt unfinished and not at all like what was advertised for a “5 star resort”. The bed didn’t even have a fitted sheet. To make matters worse, I requested a call from the general manager twice, and never received any kind of response. The lack of communication and customer service was extremely frustrating. The only positive was the view. The restaurant was underwhelming at best. Overall, I left feeling extremely let down and would not recommend Castaways Resort based on this experience.
Stayed 4 nights in Nov 2025

10/10 Excellent

Aiden

Traveled with group
Liked: Cleanliness, room comfort
Highly recommended
Stayed 2 nights in Sep 2025

10/10 Excellent

Shivani, Auckland

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Soo

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

krishan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Good getaway option for aucklanders
Stayed 1 night in Aug 2025

10/10 Excellent

Brandon

Liked: Cleanliness, room comfort

Perfect Getaway

It was truly an amazing experience. One of the most beautiful and pleasant moments of my life. The people, the villa, the food, and the view were all worth while. I hope to come back again!
Stayed 4 nights in Jul 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
View was amazing but that is probably it. The rooms were a little outdated but the overall stay was good. Hotel breakfast was average, with small selection of hot food, bread and dessert. Check-out was annoying as there was only one person at the counter, so if the person at the front of the queue had an issue to resolve, everyone else had to wait. There were multiple teams who had major issues with room service so had to stand there for over 20 minutes just to hand over the keys.
Stayed 1 night in Jun 2025

4/10 Poor

Col

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room service food was cold for which I received only a 20% discount!!! Should have been free. Trying to reach anyone in the resort via the phone system was a nightmare. I would never go to this resort ever again
Stayed 1 night in Jun 2025

10/10 Excellent

Louise

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and the service is excellent.
Stayed 2 nights in Jun 2025

8/10 Good

Scott

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Frankco

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome holiday break away with amazing views and friendly staff. Very peaceful and good for the soul. Will gladly recommend this resort and will be making this my one-stop quick breakaway.
Stayed 1 night in May 2025

10/10 Excellent

Anita

Stayed 2 nights in May 2025

10/10 Excellent

Frankco

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A real hidden gem outside of Auckland, felt like an island on its own and the name Castaways really live up to its name with amazing views. The Villa was exceptional clean and the service from reception to everyone was fantastic.
Stayed 3 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Ray - Tanya

Liked: Cleanliness, room comfort
Great peaceful place to wind down and enjoy
Stayed 3 nights in Apr 2025

10/10 Excellent

Vatsal

Liked: Cleanliness, property conditions & facilities
The restaurant is very for the breakfast, very small amount of options for vegans or vegetarians. There is definitely a room for improvement for the restaurant. Otherwise we loved our stay. Thank you
Stayed 1 night in Apr 2025

10/10 Excellent

Louise

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check was easy and prompt. Friendly staff. Asked for an accessible unit and this was no problem
Stayed 1 night in Apr 2025

10/10 Excellent

Farhana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked the fact that the property manager addressed our concerns promptly and provided solutions. Excellent customer service.
Stayed 2 nights in Apr 2025

8/10 Good

Cheryle

Liked: Cleanliness, room comfort

Highs and Lows.

A bit of difficulty navigating to and from site. Reception staff was preoccupied with text messages to notice our presence. Check-in delayed by an hour and a half because room not serviced. Free non-alcoholic drink voucher offered while we waited down at the restaurant. Restaurant staff wonderful evening and at breakfast. Staff driving us to and from our room, car park and restaurant were super friendly. These staff were most apologetic about some of the reception issues we had both at check in and not being able ring for a buggy to take us to breakfast. Accommodation was fabulous. It was high up the hill and our car was parked even further up the hill so had to schedule staff to transport us around the property. Breathtaking views. Very spacious with separate lounge, dining kitchenette, bedroom, bathroom and cloth washing machine & dryer in passage behind cupboard doors. Lots of cupboard solace. Kitchen well equipped for cooking nd preparing meals. A very relaxing stay, just what we needed after a hectic two weeks in New Zealand. Meals at the Restaurant both day and night were delicious.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing waterfront getaway, only an hour away from Auckland!
Stayed 1 night in Mar 2025

8/10 Good

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location. Came back for our anniversary (we got married here 8 years ago). Only downfall was we were in a 1 bedroom unit joined to a villa, the bedroom had no kitchen facilities, no coffee and no cutlery other than teaspoons. But we would stay here again and staff were very accommodating
Stayed 1 night in Mar 2025