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Arosa Kulm Hotel & Alpin Spa

5.0 star property
Upscale ski-in/ski-out hotel with 5 restaurants

Choose dates to view prices

Photo gallery for Arosa Kulm Hotel & Alpin Spa

5 restaurants; breakfast, lunch, and dinner served
Property entrance
Indoor pool
Front of property
Couples treatment rooms, sauna, hot tub, Turkish bath, body treatments

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included

Explore the area

View in a map
Innere Poststrasse, Arosa, GR, 7050
  • Place, Arosa Ski Resort
    ‪1 min walk‬
  • Place, Arosa Lenzerheide Ski Resort
    ‪1 min walk‬
  • Place, Gondelbahn Kulm
    ‪5 min walk‬

Room options

View all photos for Single Room West

Single Room West | Premium bedding, minibar, in-room safe, desk

Single Room West

  • Mountain view
  • 236 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Single Room North

Single Room North | Premium bedding, minibar, in-room safe, desk

Single Room North

10.0 out of 10
Exceptional
(2 reviews)
  • 215 sq ft
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Grand Lit with balcony and bath

Premium bedding, minibar, in-room safe, desk

Grand Lit with balcony and bath

  • 290 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Double Room South

Premium bedding, minibar, in-room safe, desk

Double Room South

8.0 out of 10
Very good
(1 review)
  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room South/West

Flat-screen TV

Superior Double Room South/West

  • 333 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior North with Salon and Bathroom

Premium bedding, minibar, in-room safe, desk

Superior North with Salon and Bathroom

  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Corner Suite

Premium bedding, minibar, in-room safe, desk

Corner Suite

  • 484 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, Balcony (and Salon)

Flat-screen TV

Junior Suite, Balcony (and Salon)

  • 559 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite, Balcony

Flat-screen TV

Deluxe Suite, Balcony

  • 699 sq ft
  • Sleeps 5
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Penthouse with Terrace

Flat-screen TV

Penthouse with Terrace

  • 764 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 4 Twin Beds
  • Free WiFi

View all photos for Single Room South

Premium bedding, minibar, in-room safe, desk

Single Room South

  • 312 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Single Room Grand Lit

Premium bedding, minibar, in-room safe, desk

Single Room Grand Lit

  • 290 sq ft
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Single Room North

Premium bedding, minibar, in-room safe, desk

Superior Single Room North

  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Single Room South/West

Premium bedding, minibar, in-room safe, desk

Superior Single Room South/West

  • 333 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room

Flat-screen TV

Family Room

  • 333 sq ft
  • Sleeps 6
  • 4 Twin Beds and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Triple Room

Premium bedding, minibar, in-room safe, desk

Triple Room

  • 484 sq ft
  • Sleeps 3
  • 3 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

About the neighborhood

Arosa

Skiing getaway.Within half a mile (1 km) of this Arosa hotel, you'll find Arosa Lenzerheide Ski Resort and Arosa Ski Resort. Also, Gondelbahn Kulm is within half a mile (1 km) and Untersee is within 2 miles (3 km).

What's nearby

  • Arosa Ski Resort - 1 min walk - 0.0 miles
  • Arosa Lenzerheide Ski Resort - 1 min walk - 0.0 miles
  • Gondelbahn Kulm - 5 min walk - 0.3 miles
  • Untersee - 19 min walk - 1.0 mile
  • Arosa Weisshorn Gondola Lift - 4 min drive - 0.9 miles

Getting around

  • Arosa Station - 4 min drive
  • Zurich Airport (ZRH) - 142 min drive

Restaurants

  • ‪Stüva Cuolm - ‬2 min walk
  • ‪Brüggli - ‬1 min walk
  • ‪Hotel - Restaurant Quellenhof Arosa - ‬12 min walk
  • ‪Restaurant Hold - ‬1 min walk
  • ‪Arosa Vetter Hotel - ‬3 min drive

About this property

Arosa Kulm Hotel & Alpin Spa

Upscale ski-in/ski-out hotel with 5 restaurants
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Arosa Kulm Hotel & Alpin Spa helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. When the sun goes down, sip après-ski drinks in the hotel's bar.

There are 5 restaurants on site, along with a snack bar/deli. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. This luxury hotel also offers an indoor pool, a children's pool, and a complimentary children's club. Self parking is free.

Smoking is allowed in designated areas at this 5-star Arosa hotel.

  • 119 guestrooms or units
  • 5 levels
  • 5 dining venues
  • 10868 sq ft of conference space
  • 1010 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
Arosa Kulm Hotel & Alpin Spa offers 119 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Arosa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Alpinspa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. Children under 12 years old are not allowed in the spa without adult supervision.

Similar properties

Front of property
Hotel Altein Arosa, a Faern Collection Resort
Arosa
  • Pool
  • Hot tub
  • Spa
  • Pet friendly
4.4 out of 5, Excellent, 112 reviews
$191 nightly
The price is $199
Jul 20 - Jul 21
Total with taxes and fees
Hotel Altein Arosa, a Faern Collection Resort

Property amenities

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free train station pick-up shuttle
  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Mini golf
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room
  • Tennis

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from April 8 2025 to April 7 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: CHF 35 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 35 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • Pool access available from 6 AM to 8 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Arosa Kulm
Arosa Kulm Alpin Spa
Arosa Kulm Hotel
Arosa Kulm Hotel & Alpin Spa
Arosa Spa
Kulm Alpin Spa
Kulm Hotel & Alpin Spa
Kulm Hotel Arosa
Kulm Hotel Spa
Spa Arosa
Arosa Kulm Hotel & Alpin Arosa
Arosa Kulm Hotel And Alpin Spa
Arosa Kulm Hotel Alpin Spa
Kulm Hotel Alpin Spa
Arosa Kulm Hotel And Alpin Spa
Arosa Kulm & Alpin Spa Arosa
Arosa Kulm Hotel & Alpin Spa Hotel
Arosa Kulm Hotel & Alpin Spa Arosa
Arosa Kulm Hotel & Alpin Spa Hotel Arosa

Frequently asked questions

How close is Arosa Kulm Hotel & Alpin Spa to the airport?

Arosa Kulm Hotel & Alpin Spa is 70.9 mi (144-min drive) away from the St. Moritz (SMV-Samedan) airport, the closest popular airport to the property.

Does Arosa Kulm Hotel & Alpin Spa have an airport shuttle?

Airport shuttle services are not available at Arosa Kulm Hotel & Alpin Spa.

Does Arosa Kulm Hotel & Alpin Spa offer free breakfast?

Arosa Kulm Hotel & Alpin Spa offers free buffet breakfast every day from 7 AM to 10:30 AM.

Is there a casino at Arosa Kulm Hotel & Alpin Spa?

No, there is no casino at this hotel, but Kursaal (4-min drive) is nearby.

What time is check-in at Arosa Kulm Hotel & Alpin Spa?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Arosa Kulm Hotel & Alpin Spa?

This hotel offers free self parking.

Does Arosa Kulm Hotel & Alpin Spa have a pool?

Arosa Kulm Hotel & Alpin Spa features an indoor pool and a children's pool. Guests can enjoy pool access from 6 AM to 8 PM.

Does Arosa Kulm Hotel & Alpin Spa have a restaurant?

Arosa Kulm Hotel & Alpin Spa is home to Muntanella, which features international cuisine.

Does Arosa Kulm Hotel & Alpin Spa have a spa?

Pamper yourself with a day at Alpinspa, where you can enjoy body treatments, body scrubs, and mani/pedis.

How close is Arosa Kulm Hotel & Alpin Spa to downtown Arosa?

Arosa Kulm Hotel & Alpin Spa is 0.9 mi away from Arosa.

Arosa Kulm Hotel & Alpin Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 34 out of 54 reviews
Rating 8 - Good. 12 out of 54 reviews
Rating 6 - Okay. 8 out of 54 reviews
Rating 4 - Poor. 0 out of 54 reviews
Rating 2 - Terrible. 0 out of 54 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional high standard Only thing that needs to be upgraded is their old internet system
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das war ein richtig guter Aufenthalt. Alle Wünsche wurden einem erfüllt. Top Personal. Super Lage. Hervorragendes Essen. Super Swimming Pool für die Kinder.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Katharina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Arosa Kulm

Sehr freundliches Personal. Immer zuvorkommend. Sehr sauber. Das Frühstücksbuffet ist klasse. Wenn ich in Arosa bin werde ich nur noch dort nächtigen
Stayed 4 nights in Jan 2023
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic time at Arosa Kulm and enjoyed the great friendly service.
Stayed 7 nights in Feb 2022
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Das Kulm ist ein super Berghotel, hervorzuheben sind insbesondere die tollen Behandlungen im Spa.
Stayed 3 nights in Dec 2021
Verified

8/10 Good

ELGIN HERO

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are friendly and helpful, the hotel has a nice, cozy lobby. The hotel is near the ski rental and lift.
Stayed 3 nights in Dec 2021
Verified

10/10 Excellent

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely winter wonderland

Fantastic place and we had a wonderful stay!
Stayed 7 nights in Dec 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Das Frühstück war sehr gut! Die Zimmer sollten renoviert werden. Die Matratze war u.a. total durchgelegen. Der „runde“ Geburtstag, den ich hatte, wurde vom Hotel/Personal komplett ignoriert.....
Stayed 2 nights in Mar 2021
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Sehr freundliche Leute. Dank der Freundlichkeit, werden viele Mängel im Service kompensiert. Doch diese sind für das Preisniveau nicht akzeptabel und sollte schnellstmöglichst behoben werden. Zu viele falsche Gerichte und Getränke , falscher Zeitpunkt des Weins, vergessene Bestellungen und somit enorme Wartezeiten, falsche Rechnungen. Die Häufigkeit ist viel zu hoch und hinterlässt trotz aller Freundlichkeit einen mittelmäßigen Eindruck, auch wenn sich das Personal immer wieder sehr nett entschuldigt hat.
Stayed 3 nights in Dec 2020
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel in Arosa

Second time we visited the hotel and at least as good as last year. Tip top family vacation. Everything superb from arrival to departure. I was there with three kids and we loved every second of it. Highly recommended for a family ski trip!
Stayed 4 nights in Feb 2020
Verified

6/10 Okay

Gareth

Disliked: Staff & service

Cancelled my reservation and refused to refund

We booked a double room with balcony at the Arosa Kulm at a cost of over $800 per night - we pre-paid for the room in full. We chose the hotel because a group of friends had agreed to stay at the hotel and ski in Arosa for the weekend. We also chose the hotel because we have a 3 month old daughter and the facilities for children looked great - including a child's spa. Thus we were exceptionally disappointed to receive an email from the Arosa Kulm while driving to the resort to inform us that they had cancelled our reservation and moved us to another hotel. The second hotel was not a 5 star hotel and more importantly it meant we would not be staying in the same location as the friends we were travelling with. Considering that they had cancelled our booking without prior approval from me I asked for a refund instead. I was informed that my room reservation was non-refundable and that there was nothing I could do. I found this a completely unacceptable response. Whilst I did not end up staying at the hotel my impression of the staff was that they were very arrogant and service quality was not at the level I would expect from a hotel in the price category. We did join our friends to eat there on the Saturday night (in their family Italian restaurant) and whilst the food was good the decor of the restaurant felt very dated. I would not book with this hotel again as I would have no confidence that my reservation would be honored.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Schade waren die Betten mit nur 90cm für ein 5-Sterne Hotel sehr schmal
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Das Personal war zwar sehr freundlich, allerdings im Dauerstress. Dies liegt vermutlich am System: z.B. Im hauseigenen Restaurant Stüva hatten wir um 18:30 Uhr einen Tisch zum Nachtessen, um 21:30 Uhr schliesst das Restaurant wieder. Das Essen (Vorspeise, Hauptgang, Dessert) wurde und innert 1 Stunde serviert. Kaum hatten wir einen Gang beendet, kam der nächste. Auch hier, sehr freundliches Personal, jedoch immer im Vollgastempo. Auch dass das Hotel kein eigenes „inhaus parking“ hat, war uns nicht bewusst. Man hat uns mitgeteilt, dass das Parking chf 25.-/ pro Nacht kostet, was wir dann auch buchten. Danach stellten wir fest, das unser Auto im öffentlichen Parkhaus (ca. 100 m weiter) abgestellt wurde, welches „öffentlich“ chf 17.- kostet.
Stayed 4 nights in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top

Ein super Hotel und wunderschön gelegen...!
Stayed 4 nights in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr am Wohl des Gastes interessiert. Unkompliziert, flexibel. Schweizer Luxus
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Das Hotel ist ok jedoch denke ich es ist ein 4 Sterne Standard. Das Preis-Leistungsverhältnis entspricht nicht dem Zimmerpreis.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traumhotel in den Bergen

Traumhotel! Wir haben uns rund um wohl gefühlt und werden immer wieder kommen. Kein einziger Minuspunkt - es war alles perfekt. Vor allem die Aussicht vom Wellnessbereich ist einzigartig.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sehr sauber, sehr nettes & hilfsbereites Personal, sehr gute Lage, gutes Frühstück, perfektes Hotel für Skiferien.
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great location, very good service. Close to ski lifts, ski school, bus stop. Nice SPA and pool.
Stayed 7 nights in Jan 2019
Verified

8/10 Good

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities

Nice but overpriced hotel

The Kulm is a nice hotel with lots of facilities like the spa and various restaurants. The spa area has nice views of the mountains and excellent facilities. The decor is not to my taste with a lot of stainless steel and straight lines, but it is very functional. The standard rooms are well equipped but need an upgrade on the decor and furniture. There are many more options in Arosa that offer better quality stay for the price. I don’t think this hotel is value for money. In my view it is far too expensive for what they offer
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ski weekend

We arrived Friday afternoon and had called the hotel before with short notice about a pickup at the trainstation. This was no problem. The greeting & check in process was smooth and very welcoming. We had a nice room with balcony facing the sloopes. We started off with the pool & spa which is a very nice part of the hotel and very modern. This was followed by a dinner in the Taverne where I had one of the best filet of beef in a long time. Next day was set for skiing and the hotels ski room is spacious and easy to access. The ski bus stops right outside the hotel (they have a stop named after the hotel). Skiing is good and we had a lot of fresh snow. We ended up having lunch in a Italian restaurant at the end of the slope which turned out to be owned by the hotel. Very good food and service as well. The afternoon was spent in the spa again and dinner in the buffe restaurant which was excellent. We cant complain on the breakfast either... Highly recommended!
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing venue at the end of Summer season.

I have stayed at this superb hotel previously in September and it is consistently excellent as the Summer season draws to a close. The staff maintain high standards of efficiency and competence combined with genuine warmth and friendliness. The facilities are very good and pending refurbishment could well enhance them.
Stayed 4 nights in Sep 2017
Verified

10/10 Excellent

sven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hier fühlt man sich als Gast jederzeit willkommen

Ehrwürdiges Hotel in Arosa. Ausgezeichneter Service vom durchwegs aufmerksamen Personal. Hier fühlt man sich als Gast jederzeit willkommen und wird wie ein König behandelt. Das Frühstück sucht seinesgleichen.
Verified

8/10 Good

YIU WAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

舒適的滑雪酒店

酒店房是不錯，但餐廳都很爆滿要預約，由於周圍都是用德語，服務員亦不會主動解釋，不論滑雪或其他活動都要花很多時間才可以
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

最高にリラックス出来ました。

部屋はきれいに掃除され夕方はターンダウンサービスもあってとても快適でした。 ロビーは広々としていて、ソファーが沢山あり、チェスが置いてあったりとゆっくり寛ぐ事が出来ました。 最高だったのはプールが全面ガラスばりで景色が良く、山々を眺めながら、プールベッドで無料の紅茶を飲んだりととてもリラックス出来た事です。 夕食は2日ともホテルで食べ、美味しかったですが値段はやっぱり高いですね。 バス停が目の前で便利だった事、アローザカード、また駅の送迎サービスも助かりました。 朝食はテラスで、山々を前に、ウェイターの方たちも感じが良く、気持ちの良い朝の時間を過ごせました。