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Hollywood Mirage - Excel Hotels & Resorts

3.5 star property
Family-friendly 3.5-star aparthotel near Siam Park

Choose dates to view prices

Photo gallery for Hollywood Mirage - Excel Hotels & Resorts

2 outdoor pools, pool umbrellas, sun loungers
Front of property
Blackout drapes, iron/ironing board, free WiFi, bed sheets
Blackout drapes, iron/ironing board, free WiFi, bed sheets
Fridge, microwave, stovetop, coffee/tea maker
Reviews
8.6

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Pool
  • KitchenKitchenKitchen
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Outdoor SpaceOutdoor SpaceOutdoor Space

Explore the area

Map
Calle Sierra Nevada, sn, Arona, Santa Cruz de Tenerife, 38650
  • Popular LocationLos Cristianos Beach19 min walk
  • Popular LocationSiam Park6 min drive
  • Popular LocationPlaya de las Américas11 min drive
  • AirportTenerife (TFS-Tenerife South)13 min drive

Room options

View all photos for Studio

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Studio

10/10 Exceptional
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Studio, Sea View

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Studio, Sea View

  • Studio
  • 1 bathroom
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment, 2 Bedrooms

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment, 2 Bedrooms, Sea View

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms, Sea View

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment, 1 Bedroom

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom

8.6/10 Very Good
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Apartment, 1 Bedroom, Ocean View

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom, Ocean View

10/10 Exceptional
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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$112 total
includes taxes & fees
Jun 12 - Jun 13
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About the neighborhood

Arona

In suburbs.Within 2 miles (3 km) of this Arona aparthotel, you'll find Playa De Los Tarajales and Los Cristianos Beach. Playa Callao and Chayofita Hill are also within 2 miles (3 km).
View more Aparthotels in AronaOpens in a new window

What's nearby

  • Los Cristianos Beach - 19 min walk
  • Siam Park - 6 min drive
  • Las Vistas Beach - 7 min drive
  • Fañabé Beach - 8 min drive
  • Playa de las Américas - 11 min drive

Getting around

  • Tenerife South Airport (TFS) - 13 min drive

Restaurants

  • Bella Roma - 1 min walk
  • Restaurante Pailebot - 17 min walk
  • The Vault Bar Tenerife - 8 min walk
  • Mercado la Pepa - 7 min walk
  • Los Tarajales - 15 min walk

About this property

Entire place

Hollywood Mirage - Excel Hotels & Resorts

Family-friendly 3.5-star aparthotel near Siam Park
Hollywood Mirage - Excel Hotels & Resorts offers its guests 2 outdoor swimming pools and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A library, a terrace, and a complimentary children's club are also featured at the family-friendly Hollywood Mirage - Excel Hotels & Resorts.

Smoking is allowed in designated areas at this 3.5-star Arona aparthotel.

  • 335 guestrooms or units
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hollywood Mirage - Excel Hotels & Resorts offers 335 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.

This Arona aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Beach

  • Sandy beach nearby
  • Beach loungers
  • Beach umbrellas
  • Free beach shuttle

Pool/Spa

  • 2 outdoor pools
  • Massage
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available
  • Airport shuttle available
  • Free area shuttle
  • Area shuttle
  • Free beach shuttle

Family friendly

  • Baby bath
  • Bed rails
  • Children's games
  • Children's pool
  • Free children's club
  • Highchair
  • Stair gate

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily buffet breakfast available for a fee: EUR 13 for adults and EUR 6.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Library
  • TV in common areas

Outdoor areas

  • Balcony
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe (surcharge)
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In the suburbs

Things to do

  • Arcade/game room on site
  • Billiards/pool table on site
  • Children's pool on site
  • Free children's club on site
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 335 units
  • Garden
  • Reception hall

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from May 20 2024 to June 30 2024 (dates subject to change):
  • One of the bars/lounges

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 6.5 for children
  • Housekeeping is available for an additional fee and varies based on unit size
  • In-room safe fee: EUR 12 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Parties and events are allowed on site
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms. No onsite parking is available. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, and cash. Parties and events are allowed on site. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Suites Mirage Aparthotel Arona
Suites Mirage Arona
Suites Mirage Aparthotel
Hollywood Mirage
The Suites at The Mirage
Hollywood Mirage Excel Hotels Resorts
Hollywood Mirage - Excel Hotels & Resorts Arona
Hollywood Mirage - Excel Hotels & Resorts Aparthotel
Hollywood Mirage - Excel Hotels & Resorts Aparthotel Arona

Frequently asked questions

How close is Hollywood Mirage - Excel Hotels & Resorts to the airport?

Hollywood Mirage - Excel Hotels & Resorts is 9.4 mi (13-min drive) away from the Tenerife South Airport (TFS) airport, the closest popular airport to the property.

Does Hollywood Mirage - Excel Hotels & Resorts have an airport shuttle?

Airport shuttle services are not available at Hollywood Mirage - Excel Hotels & Resorts.

How close is Hollywood Mirage - Excel Hotels & Resorts to the beach?

This aparthotel is a short 14-minute walk from Playa De Los Tarajales and 4.3 mi (8-min drive) from Fañabé Beach. Don't forget your sunscreen!

Does Hollywood Mirage - Excel Hotels & Resorts offer free breakfast?

Free breakfast isn’t provided at Hollywood Mirage - Excel Hotels & Resorts, but buffet breakfast is offered for a fee of EUR 13 for adults and EUR 6.5 for children.

Is there a casino at Hollywood Mirage - Excel Hotels & Resorts?

No, there is no casino at this aparthotel.

What time is check-in at Hollywood Mirage - Excel Hotels & Resorts?

Check-in start time: 5:00 PM; Check-in end time: noon.

Is there free parking at Hollywood Mirage - Excel Hotels & Resorts?

Free parking is not available at this aparthotel.

Does Hollywood Mirage - Excel Hotels & Resorts have a pool?

Hollywood Mirage - Excel Hotels & Resorts features 2 outdoor pools and a children's pool.

Does Hollywood Mirage - Excel Hotels & Resorts have a restaurant?

Yes, there is a restaurant on site. One of the bars/lounges will be unavailable from May 20 2024 to June 30 2024 (dates subject to change).

Does Hollywood Mirage - Excel Hotels & Resorts have a spa?

This aparthotel doesn't have a spa, but it does offer massages.

How close is Hollywood Mirage - Excel Hotels & Resorts to downtown Arona?

Hollywood Mirage - Excel Hotels & Resorts is 0.6 mi away from Los Cristianos.

Hollywood Mirage - Excel Hotels & Resorts Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 281 out of 638 reviews" "
Rating 8 - Good. 251 out of 638 reviews" "
Rating 6 - Okay. 72 out of 638 reviews" "
Rating 4 - Poor. 23 out of 638 reviews" "
Rating 2 - Terrible. 11 out of 638 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

m

Liked: Cleanliness, room comfort
We really only used the room. The rest of the place looked very nice. It had a couple of nice pool areas and bars. We didn't eat at the hotel but meal times always looked busy. There are quite a few bars and restaurants close to the hotel which were nice and also a free shuttle bus into Los Christianos
Stayed 7 nights in Feb 2024

10/10 Excellent

Mario

Liked: Cleanliness
Stayed 3 nights in Feb 2024

8/10 Good

Sheila

Liked: Cleanliness, room comfort
A great resort. Good apartment and pool a lovely temperature. Evening entertainment unfortunately outside as bar area which used to be used in the evening is now only for dining. There wasn’t the same atmosphere as only a few folk opted to sit outside. The team tried hard but not the standard it’s been in the past.
View from 5th floor balcony
Stayed 7 nights in Feb 2024

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Hollywood mirage from 14th to the 19th of February, in a James Dean studio apartment, the hotel is big but really nice , our apartment was very well equipped, clean and really comfortable. Excellent location if you like a quiet chilled out holiday, if not you can walk down the hill for lots of bars with great entertainment. We would definitely recommend and return to this hotel
Stayed 5 nights in Feb 2024

8/10 Good

Rebecca

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly atmosphere and safe feeling. Good for couples alone and families. Good regular free bus service to beach.
Stayed 6 nights in Feb 2024

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was nice a clean friendly staff food was excellent
Stayed 7 nights in Feb 2024

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Uncomfortable bed
The hotel is pretty basic, but for the price seemed decent enough. The staff are lovely. The big issue was the bed. Very uncomfortable. If the sun lounger is more comfortable, it's not great. I'll swerve this place next time.
Stayed 4 nights in Feb 2024

6/10 Okay

Alan

Liked: Room comfort
Disliked: Cleanliness
Hollywood Mirage
A few cockroaches found in the room. There are gaps under the door so a sill should be installed which would at least stop them from coming in from outside. Although the furniture is dated the room and balcony was large and comfortable
Stayed 14 nights in Jan 2024

8/10 Good

Iistván

Traveled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Jan 2024

4/10 Poor

Gary

Check in very lazy and I’ll organised having arrived early and pre advised I’d be arriving early, said would get a call when room ready, 7 hrs later no call reception checking in others who had not been waiting as long. Poor location Appt on ground floor location with people looking in our windows. As a founding Hollywood Mirage timeshare owner, and visit resort at least once a year, we will seek alternative venues for additional nights bookings.
Stayed 2 nights in Jan 2024