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El Carmen Hotel

3.0 star property
3-star hotel near Antigua Guatemala Cathedral
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Photo gallery for El Carmen Hotel

Terrace/patio
Reception
Reception
Hallway
Egyptian cotton sheets, premium bedding, down comforters

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
3a. Avenida Norte #9, Antigua Guatemala, Sacatepequez
  • Central Park
    ‪2 min walk‬
  • Antigua Guatemala Cathedral
    ‪3 min walk‬
  • Casa Santo Domingo Museum
    ‪5 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪40 min drive‬

Room options

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, down comforters

Double Room, 1 Queen Bed

8.8 out of 10
Excellent
(12 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Standard Triple Room | Egyptian cotton sheets, premium bedding, down comforters

Standard Triple Room

7.6 out of 10
Good
(7 reviews)
  • 269 sq ft
  • Sleeps 4
  • 3 Double Beds

View all photos for Family Suite

Family Suite | Egyptian cotton sheets, premium bedding, down comforters

Family Suite

  • 269 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double Room, 1 King Bed

8.4 out of 10
Very good
(15 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, down comforters

Standard Double Room, 2 Double Beds

8.6 out of 10
Excellent
(14 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior with View

Egyptian cotton sheets, premium bedding, down comforters

Room Superior with View

  • 215 sq ft
  • Sleeps 2

View all photos for Triple Room Deluxe

Egyptian cotton sheets, premium bedding, down comforters

Triple Room Deluxe

  • 236 sq ft
  • Sleeps 4

View all photos for Suite with View

Egyptian cotton sheets, premium bedding, down comforters

Suite with View

  • 376 sq ft
  • Sleeps 4

View all photos for Double Room Standard

Egyptian cotton sheets, premium bedding, down comforters

Double Room Standard

8.0 out of 10
Very good
(1 review)
  • 236 sq ft
  • Sleeps 4

View all photos for Double Room Standard

Egyptian cotton sheets, premium bedding, down comforters

Double Room Standard

  • 215 sq ft
  • Sleeps 2

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About the neighborhood

Antigua Guatemala

City center stay.A stay at this Historic Center hotel places you steps from Antigua Guatemala Cathedral and a 5-minute walk from Central Park. Choco Museum and Antigua Tabaco Compania S.A. are also within half a mile (1 km).

What's nearby

  • Central Park - 2 min walk - 0.1 miles
  • Santa Catalina Arch - 3 min walk - 0.2 miles
  • Las Capuchinas Convent - 3 min walk - 0.2 miles
  • Antigua Guatemala Cathedral - 3 min walk - 0.2 miles
  • Casa Santo Domingo Museum - 5 min walk - 0.3 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 72 min drive

Restaurants

  • ‪saberico - ‬2 min walk
  • ‪La Cuevita De Los Urquizú - ‬3 min walk
  • ‪12 Onzas - ‬1 min walk
  • ‪Fat Cat Coffee House - ‬1 min walk
  • ‪Restaurante Sobremesa - ‬2 min walk

About this property

El Carmen Hotel

3-star hotel near Antigua Guatemala Cathedral
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A rooftop terrace, spa services, and a vending machine are also featured at El Carmen Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3-star Antigua Guatemala hotel is smoke free.

  • 22 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Terrace on the roof
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
El Carmen Hotel offers 22 air-conditioned accommodations with hair dryers and irons/ironing boards. Tempur-Pedic beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, facials, and body scrubs.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Carmen Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 10 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel El Carmen
Hotel El Carmen Antigua Guatemala
El Carmen Antigua Guatemala
Hotel El Carmen
El Carmen Hotel Hotel
El Carmen Hotel Antigua Guatemala
El Carmen Hotel Hotel Antigua Guatemala

Frequently asked questions

How close is El Carmen Hotel to the airport?

El Carmen Hotel is 25.2 mi (72-min drive) away from the La Aurora Intl. Airport (GUA) airport, the closest popular airport to the property.

Does El Carmen Hotel have an airport shuttle?

El Carmen Hotel offers an airport shuttle 24 hours a day, on request, for a charge of USD 65 per vehicle, one-way.

Does El Carmen Hotel offer free breakfast?

El Carmen Hotel offers free cooked-to-order breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at El Carmen Hotel?

No, there is no casino at this hotel.

What time is check-in at El Carmen Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at El Carmen Hotel?

This hotel offers free self parking.

Does El Carmen Hotel have a pool?

El Carmen Hotel does not have a pool.

Does El Carmen Hotel have a restaurant?

Yes, there is a restaurant on site.

Does El Carmen Hotel have a spa?

This hotel doesn't have a spa, but it does offer hot stone massages, mani/pedis, and body treatments.

How close is El Carmen Hotel to downtown Antigua Guatemala?

El Carmen Hotel is 0.1 mi away from Antigua Guatemala.

El Carmen Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 401 out of 646 reviews
Rating 8 - Good. 140 out of 646 reviews
Rating 6 - Okay. 74 out of 646 reviews
Rating 4 - Poor. 21 out of 646 reviews
Rating 2 - Terrible. 10 out of 646 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly Maurer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Debora

Liked: Amenities
The best
Stayed 1 night in May 2025

10/10 Excellent

Jayson

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es excelente lo único que le incluiría es una nevera pequeña en los cuartos.
Stayed 6 nights in May 2025

10/10 Excellent

KENNETH, AZUSA

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Third time staying here and they always exceed expectations.
Guest room
Restroom
Welcome gift
Oversized shower
Stayed 4 nights in Mar 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place !
Stayed 1 night in May 2025

6/10 Okay

Gabriela

Traveled with partner
Liked: Cleanliness, amenities
Habitación pequeña pero buen servicio en general. La habitación que nos dieron no coincidía con las fotografías de Expedia y tenía olor fuerte a humedad. Desayuno muy bueno con exelente vista a los volcanes
Stayed 2 nights in May 2025

10/10 Excellent

Linda, Brewster

Liked: Cleanliness, amenities, property conditions & facilities
I was highly satisfied with my stay at this hotel! From the moment we walked in, the staff made us feel incredibly welcome and taken care of. The accommodations were clean, comfortable, and exceeded our expectations. Breakfast was absolutely amazing—fresh, delicious, and with a great variety to choose from. One of the highlights was the rooftop, which offered stunning views and the perfect spot to relax. I would definitely recommend this place and look forward to staying here again!
Stayed 1 night in May 2025

10/10 Excellent

Sabina, BROOKLYN

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
El Carmen was a great, small hotel in a perfect location. The staff was very friendly and helpful. The food in the restaurant was delicious and plentiful. I would definitely stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Keila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff are very attentive to their guests.
Stayed 2 nights in May 2025

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was dated but clean. You can hear everything going on in the hall from your room so if you’re sensitive to noise bring ear plugs. Staff we awesome and restaurant was good
Stayed 2 nights in May 2025

10/10 Excellent

Erwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop terrace with dining option. Friendly staff
Stayed 2 nights in May 2025

10/10 Excellent

Edward

Stayed 1 night in May 2025

8/10 Good

Seairra

Liked: Cleanliness, staff & service, property conditions & facilities
I had a very pleasant stay. The staff were super polite. Everything was maintained and well kept. Like many other reviews, the roads were loud, depending on how close to were to the street. I had a massage and she did wonderfully, but again the room was directly on the street so it was hard to relax at times. I also had a pip dripping which kept me up throughout the night. Overall, great place. Centrally located. I would stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Ruben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel. The rooftop is amazing and the staff is super friendly
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Nicola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Miguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in your visit to Antigua.
Stayed 3 nights in Apr 2025

8/10 Good

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities
Cute hotel in central part of city.
Stayed 1 night in May 2025

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was conveniently close to the center of town, restaurants and shopping. The staff were always helpful and kind. Would highly recommend this property. The only downfall was no pool.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, quiet, with a amazing ambient, perfect for family or just to relax,
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place, very clean, great service!
Stayed 2 nights in Apr 2025

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 4 nights in Apr 2025

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 2 nights in Mar 2025

8/10 Good

Yesica Y.

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todos fueron amables.
Stayed 2 nights in Apr 2025