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The Jerai Hotel Alor Star

3.0 star property
Enjoy the free WiFi at this 3-star Alor Setar hotel

Choose dates to view prices

Photo gallery for The Jerai Hotel Alor Star

Breakfast, lunch, dinner served; international cuisine
Lounge
Lobby
Minibar, desk, free WiFi, bed sheets
Property entrance

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Laundry
  • Parking included
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

Map
Lot 134-141, Jalan Sultan Badlishah, Alor Setar, Kedah, 05000
  • Pekan Rabu Complex
    ‪5 min walk‬
  • Aman Central
    ‪7 min walk‬
  • Alor Setar Tower
    ‪10 min walk‬
  • Alor Setar (AOR-Sultan Abdul Halim)
    ‪13 min drive‬

Room options

View all photos for Superior Room

Superior Room | Minibar, desk, free WiFi, bed sheets

Superior Room

8.0 out of 10
Very good
(1 review)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Minibar, desk, free WiFi, bed sheets

Superior Room

  • Sleeps 2
  • 2 Twin Beds

Family Room With Shower

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

About the neighborhood

Alor Setar

In Alor Setar .Within a 10-minute walk of the hotel, you'll find Pekan Rabu Complex and Istana Kuning. Wat Nikrodharam and Menara Alor Star are also within half a mile (1 km).

What's nearby

  • Pekan Rabu Complex - 5 min walk - 0.3 miles
  • Aman Central - 7 min walk - 0.4 miles
  • Menara Alor Star - 7 min walk - 0.4 miles
  • Alor Setar Tower - 10 min walk - 0.6 miles
  • Darul Aman Stadium - 2 min drive - 1.2 miles

Getting around

  • Alor Setar (AOR-Sultan Abdul Halim) - 17 min drive

Restaurants

  • ‪Kopitiam Ukir Mall - ‬5 min walk
  • ‪市宫茶餐室 - ‬4 min walk
  • ‪Nasik Lan Peruda - ‬5 min walk
  • ‪Bulat's Cafe - ‬4 min walk
  • ‪Aminres Ukir Mall - ‬5 min walk

About this property

The Jerai Hotel Alor Star

Enjoy the free WiFi at this 3-star Alor Setar hotel
There's a restaurant on site. WiFi is free in public spaces. Business amenities include a business center and a meeting room. The business-friendly The Jerai Hotel Alor Star also features concierge services, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 3-star Alor Setar hotel is smoke free.

  • 120 guestrooms or units
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Dining venue
The Jerai Hotel Alor Star offers 120 accommodations with hair dryers. Satellite television is provided. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars.

Languages

English, Malay

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • A restaurant

Things to do

  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Jerai Hotel Alor Star

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Regency Alor Star
Regency Alor Star
Regency Alor Star Alor Setar
Regency Hotel Alor Star
Regency Hotel Alor Star Alor Setar
The Jerai Alor Star Alor Setar
The Jerai Hotel Alor Star Hotel
The Jerai Hotel Alor Star Alor Setar
The Jerai Hotel Alor Star Hotel Alor Setar

Frequently asked questions

How close is The Jerai Hotel Alor Star to the airport?

The Jerai Hotel Alor Star is 7.1 mi (17-min drive) away from the Alor Setar (AOR-Sultan Abdul Halim) airport, the closest popular airport to the property.

How much does it cost to stay at The Jerai Hotel Alor Star?

As of Jun 23, 2025, prices found for a 1-night stay for 2 adults at The Jerai Hotel Alor Star on Jul 3, 2025 start from $44.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Jerai Hotel Alor Star have an airport shuttle?

Airport shuttle services are not available at The Jerai Hotel Alor Star.

Does The Jerai Hotel Alor Star offer free breakfast?

The Jerai Hotel Alor Star does not offer free breakfast.

Is there a casino at The Jerai Hotel Alor Star?

No, there is no casino at this hotel.

What time is check-in at The Jerai Hotel Alor Star?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at The Jerai Hotel Alor Star?

This hotel offers free self parking.

Does The Jerai Hotel Alor Star have a pool?

The Jerai Hotel Alor Star does not have a pool.

Does The Jerai Hotel Alor Star have a restaurant?

The Jerai Hotel Alor Star is home to Seribu Gantang Restaurant, which features international cuisine, light fare, and brunch.

Does The Jerai Hotel Alor Star have a spa?

There are no spa services available at this hotel.

How close is The Jerai Hotel Alor Star to downtown Alor Setar?

The Jerai Hotel Alor Star is 0.5 mi away from Kampung Permatang Bogak.

The Jerai Hotel Alor Star Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 13 out of 53 reviews
Rating 8 - Good. 21 out of 53 reviews
Rating 6 - Okay. 14 out of 53 reviews
Rating 4 - Poor. 3 out of 53 reviews
Rating 2 - Terrible. 2 out of 53 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jasmeen

Business traveler
Liked: Amenities
I stayed for a week. The breakfast spread should be wide or difference daily
Stayed 6 nights in Sep 2023

6/10 Okay

Farrin

Traveled with partner
Room needs upgrading.
Stayed 1 night in Apr 2023

10/10 Excellent

HAFIZAH BINTI

Traveled with group
Liked: Cleanliness, staff & service
Plus point; 1. Centre of town walking distance to Pekan Rabu 2. The coffee house offers Cheap and tasty food 3. Very friendly & helpful staff Minus point: 1. Entrance - need to climb staircase 2. Room has been upgraded. However the Toilet need to be upgraded too.
Stayed 2 nights in Feb 2022

8/10 Good

Hani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location - near Pekan Rabu and UTC
Stayed 2 nights in Jan 2022

10/10 Excellent

Ahmad Hasri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room cobditions

The room is clean. Keep it up esp the toilet.
Stayed 2 nights in Nov 2021

6/10 Okay

Steven

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Parking is outside of the hotel

The parking is situated outside the hotel, not amusing if it is raining outside. Not to mention as a guest we don't feel our car is safe
Stayed 1 night in Nov 2021

10/10 Excellent

KHAIRUL IZWAN BIN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

General

Small rooms but are affordable and convenient.
Stayed 1 night in Dec 2020

10/10 Excellent

Rohaya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very centralised location Walking distance to shopping mall
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay.

This is the best hotel in kuala kedah. Friendly and helpful staff. Although the room is small but comfortable except the toilet rather small. Food are good but the layout not attractive.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room was okay. Smaller than I expected but bed was quite comfortable. Breakfast was decent but better than most 3 star hotels. WiFi was pretty slow. Lots and lots of mosquitos in the lobby (in the lift especially) and the main entrance. No trouble finding parking and it’s free. Overall room condition was meh.
Stayed 1 night in Oct 2019

8/10 Good

Sity Zurayda, SPT, Penang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall everything is fine..
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2019

8/10 Good

SHAH, Kuala Lumpur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel must make official application to ALOR SETAR MAJLIS TEMPATAN to cut the huge 4 trees in front of the entrance. Hundreds of birds make the trees as their night resting place, resulting in untold bird droppings falling on hotel patrons cars. The trees should be replaced wity waist high scrubs or flowers plants.
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 1 night in Jun 2019

6/10 Okay

derris

Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love their breakfast.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Stayed 1 night in Oct 2018

4/10 Poor

nabilah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
cadar kotor, bilik berhabuk dan berbau...
Stayed 1 night in Apr 2018

6/10 Okay

Roysten

Stayed 3 nights in Feb 2018

10/10 Excellent

nurul husna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

services

services tip top
Stayed 1 night in Dec 2017

6/10 Okay

mohamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017