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Frazel Heritage Hotel

Property class: 3
3-star hotel perfect for exploring Alor Setar

Choose dates to view prices

Photo gallery for Frazel Heritage Hotel

A hotel lobby with a reception desk, a chandelier, a sofa, and a large window with curtains.
A hotel room with two beds, a desk, and a TV.
A restaurant with outdoor seating overlooking a city street and a tower.
A hotel with a modern design, featuring a rooftop pool with glass panels and a view of a busy street below.
A view of a tower through a window with sheer curtains.

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
Jalan Kanchut, Lebuhraya Darul Aman, 429, Alor Setar, Kedah, 05100
  • Place, Aman Central
    ‪2 min walk‬
  • Place, Menara Alor Star
    ‪2 min walk‬
  • Place, Alor Setar Tower
    ‪3 min walk‬
  • Airport, Alor Setar (AOR-Sultan Abdul Halim)
    ‪17 min drive‬

Room options

View all photos for Deluxe Single Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Elite Single Room, 1 Bedroom, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Elite Single Room, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Double Room, City View

A hotel room with a large bed, a bedside table, a desk, and a chair.

Deluxe Double Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Basic Double Room

Basic Double Room | Premium bedding, down comforters, minibar, in-room safe

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Triple Room, City View

A hotel room with two beds, a desk, and a TV.

Family Triple Room, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Executive Suite, City View

Executive Suite, City View | Premium bedding, down comforters, minibar, in-room safe

Executive Suite, City View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Premium bedding, down comforters, minibar, in-room safe

Deluxe Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Basic Twin Room

Basic Twin Room | Premium bedding, down comforters, minibar, in-room safe

Basic Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe King Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe King Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Super Single Twin Deluxe

Premium bedding, down comforters, minibar, in-room safe

Super Single Twin Deluxe

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Family

Premium bedding, down comforters, minibar, in-room safe

Deluxe Family

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed
  • Free WiFi

About the neighborhood

Alor Setar

City center stay.With a stay at this Alor Setar hotel, you'll be steps from Menara Alor Star and Galeri Sultan Abdul Halim. Aman Central and Clock Tower are also within half a mile (1 km).

What's nearby

  • Aman Central - 2 min walk - 0.1 miles
  • Menara Alor Star - 2 min walk - 0.1 miles
  • Alor Setar Tower - 3 min walk - 0.2 miles
  • Zahir Mosque - 5 min walk - 0.3 miles
  • Pekan Rabu Complex - 12 min walk - 0.7 miles

Getting around

  • Alor Setar (AOR-Sultan Abdul Halim) - 20 min drive

Restaurants

  • ‪The Coffee Bean & Tea Leaf - ‬3 min walk
  • ‪Boat Noodle - ‬5 min walk
  • ‪Samila Cafe, Alor Star - ‬1 min walk
  • ‪China Town Food court唐人街饮食中心 - ‬4 min walk
  • ‪Black Canyon Coffee - ‬3 min walk

About this property

Frazel Heritage Hotel

3-star hotel perfect for exploring Alor Setar
Free breakfast is served daily. Public spaces have free WiFi. Event space at this hotel measures 510 square feet (47 square meters) and includes conference space. Frazel Heritage Hotel also features multilingual staff, concierge services, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Alor Setar hotel.

  • 43 guestrooms or units
  • Meeting rooms
  • 510 sq ft of conference space
  • 47 sq m of conference space
  • To-go breakfast (free)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Concierge
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
Frazel Heritage Hotel offers 43 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. 53-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided on request.

Similar properties

Lobby
The Jerai Hotel Alor Star
Alor Setar
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
3.8 out of 5, Good, 56 reviews
$43 nightly
The price is $46
Sep 14 - Sep 15
Total with taxes and fees
The Jerai Hotel Alor Star

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free secured self parking on site
  • Limited onsite self parking

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:30 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Height-adjustable showerhead
  • No elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • 53-inch smart TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property is also known as

Frazel Heritage Hotel Hotel
Frazel Heritage Hotel Alor Setar
Frazel Heritage Hotel Hotel Alor Setar

Frequently asked questions

How close is Frazel Heritage Hotel to the airport?

Frazel Heritage Hotel is 7.6 mi (20-min drive) away from the Alor Setar (AOR-Sultan Abdul Halim) airport, the closest popular airport to the property.

How much does it cost to stay at Frazel Heritage Hotel?

As of Aug 16, 2026, prices found for a 1-night stay for 2 adults at Frazel Heritage Hotel on Aug 17, 2026 start from $117, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Frazel Heritage Hotel have an airport shuttle?

Airport shuttle services are not available at Frazel Heritage Hotel.

Does Frazel Heritage Hotel offer free breakfast?

Frazel Heritage Hotel offers free on-the-go breakfast every day from 7:00 AM to 9:30 AM.

Is there a casino at Frazel Heritage Hotel?

No, there is no casino at this hotel.

What time is check-in at Frazel Heritage Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Frazel Heritage Hotel?

This hotel offers free self parking.

Does Frazel Heritage Hotel have a pool?

Frazel Heritage Hotel does not have a pool.

Does Frazel Heritage Hotel have a spa?

There are no spa services available at this hotel.

How close is Frazel Heritage Hotel to downtown Alor Setar?

Frazel Heritage Hotel is 0.6 mi away from Kampung Lubok Peringgi.

Frazel Heritage Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 3 out of 9 reviews
Rating 8 - Good. 2 out of 9 reviews
Rating 6 - Okay. 1 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 3 out of 9 reviews

6.6/10

Cleanliness

5.6/10

Staff & service

7.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Kian Siong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable. Good for business trip.
Stayed 2 nights in May 2025
Verified review

8/10 Good

MOHD FAHAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Ivor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy although my room was kinda small but sufficient.
Stayed 1 night in Nov 2024
Verified review

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service, must check in at 3pm , no allowance even though a different by 40minutes Breakfast only provide Nasik Lemak and two types local kuih
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible management attitude

Not friendly environment
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible customer service provided

No flexibility on check in time , must be at 3pm even though we are so tired for the long journey
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Jacob

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I am writing to express my disappointment with my recent stay at your hotel , which I had booked and fully paid for through Expedia. Unfortunately, the experience did not meet my expectations, and I encountered multiple issues during my stay that I believe require your attention. 1. Repeated Tax Payment Request Upon my arrival after a long 10-hour drive from Phuket, the front desk employee insisted that I pay taxes again, despite my showing clear proof of confirmation and full payment, including all fees and taxes, made through Expedia. This unnecessary insistence was highly inconvenient and frustrating. Even during checkout, a different employee again asked for proof of tax payment. This lack of coordination and communication among staff is unacceptable. 2. Poor Breakfast Quality The breakfast provided was extremely disappointing, with very few options available. This fell far short of the standard I expected from your establishment and did not justify the price of the stay. These issues significantly marred my experience, and I would not recommend your hotel based on this visit. I urge you to address these concerns to ensure other guests do not face the same challenges.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Muhammad

Stayed 2 nights in May 2025