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Royal Tulip Almaty

5.0 star property
Family-friendly upscale hotel with 4 restaurants

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Photo gallery for Royal Tulip Almaty

View from room
Creator video
Sports facility
Presidential Suite, 2 Bedrooms | Bathroom | Combined shower/tub, rainfall showerhead, eco-friendly toiletries
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
M. Ospanov Street 401-2, Almaty, 050020
  • Place, Almaty Tower
    ‪6 min drive‬
  • Place, Dostyk Plaza
    ‪7 min drive‬
  • Place, National Museum of Kazakhstan
    ‪7 min drive‬
  • Airport, Almaty (ALA-Almaty Intl.)
    ‪23 min drive‬

Room options

View all photos for Executive Suite, Multiple Beds

Executive Suite, Multiple Beds | Premium bedding, minibar, in-room safe, desk

Executive Suite, Multiple Beds

  • 1378 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

  • City view
  • 700 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Terrace, City View

Superior Room, 1 King Bed, Terrace, City View | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Terrace, City View

  • City view
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Presidential Suite, Multiple Beds

  • Sleeps 4
  • 2 King Beds
  • Free WiFi

Suite, Multiple Beds

  • Sleeps 4
  • 2 King Beds
  • Free WiFi

About the neighborhood

Almaty

Medeu District stay.Your stay at this Medeu District hotel places you within 3 miles (5 km) of Dostyk Plaza and Colibri. Almaty Tower and National Museum of Kazakhstan are also within 6 miles (10 km).

What's nearby

  • Almaty Tower - 6 min drive - 1.9 miles
  • Dostyk Plaza - 7 min drive - 2.7 miles
  • National Museum of Kazakhstan - 7 min drive - 3.1 miles
  • Kok Tobe Cable Car - 8 min drive - 3.4 miles
  • Republic Square - 8 min drive - 3.4 miles

Getting around

  • Almaly - 23 min drive
  • Almaty Station - 30 min drive
  • Almaty (ALA-Almaty Intl.) - 34 min drive

Restaurants

  • ‪Haragun - ‬7 min drive
  • ‪Qzen - ‬4 min drive
  • ‪Vanilla Coffee Shop - ‬4 min drive
  • ‪Spiros - ‬4 min drive
  • ‪Тануки - ‬4 min drive

About this property

Royal Tulip Almaty

Family-friendly upscale hotel with 4 restaurants
Royal Tulip Almaty offers its guests a full-service spa, an indoor pool, and a health club. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center and meeting rooms. A nightclub, a hot tub, and a sauna are also featured at the luxury Royal Tulip Almaty. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Almaty hotel.

  • 165 guestrooms or units
  • 6 levels
  • 4 dining venues
  • Meeting rooms
  • Built in 2010
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Royal Tulip Almaty offers 165 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Plasma televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. Children under 18 years old are not allowed in the spa without adult supervision.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 4 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room

Accessibility

  • Elevator

Room amenities

Entertainment

  • Pay movies
  • Plasma TV with premium cable channels

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KZT 7900 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Almaty Royal Tulip
Royal Tulip
Royal Tulip Almaty
Royal Tulip Hotel Almaty
Tulip Almaty
Tulip Royal
Royal Tulip Almaty Hotel Almaty
Royal Tulip Almaty Hotel
Royal Tulip Hotel
Royal Tulip Almaty Hotel
Royal Tulip Almaty Almaty
Royal Tulip Almaty Hotel Almaty

Frequently asked questions

How close is Royal Tulip Almaty to the airport?

Royal Tulip Almaty is 12.1 mi (34-min drive) away from the Almaty (ALA-Almaty Intl.) airport, the closest popular airport to the property.

Does Royal Tulip Almaty have an airport shuttle?

Royal Tulip Almaty offers an airport shuttle 24 hours a day, on request, for a charge of KZT 7900 per vehicle, roundtrip.

Does Royal Tulip Almaty offer free breakfast?

Royal Tulip Almaty offers free buffet breakfast every day from 7:30 AM to 10:30 AM.

Is there a casino at Royal Tulip Almaty?

No, there is no casino at this hotel, but Casino Zodiak (12-min drive) is nearby.

What time is check-in at Royal Tulip Almaty?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

Is there free parking at Royal Tulip Almaty?

This hotel offers free self parking.

Does Royal Tulip Almaty have a pool?

Royal Tulip Almaty features an indoor pool.

Does Royal Tulip Almaty have a restaurant?

Royal Tulip Almaty is home to Royal Cafe, which features al fresco dining.

Does Royal Tulip Almaty have a spa?

This hotel has a spa, which features facials, mani/pedis, and body treatments.

How close is Royal Tulip Almaty to downtown Almaty?

Royal Tulip Almaty is 6.5 mi away from Almaty.

Royal Tulip Almaty Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 38 out of 66 reviews
Rating 8 - Good. 20 out of 66 reviews
Rating 6 - Okay. 2 out of 66 reviews
Rating 4 - Poor. 1 out of 66 reviews
Rating 2 - Terrible. 5 out of 66 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Timur

Liked: Cleanliness, amenities, property conditions & facilities
Nice location and view
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Large well appointed rooms. Great food. Wonderful spa and pool.
Stayed 6 nights in May 2025
Verified

2/10 Terrible

ILIA

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Bad management
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

shamshinur

Liked: Cleanliness, property conditions & facilities
I enjoyed a lot from the service and view
Stayed 12 nights in Apr 2025
Verified

8/10 Good

Milena

Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel is nice overall — good bed, solid infrastructure and a beautiful building, although a bit old. For skiing, it’s a convenient option, located about 15 minutes from the slopes, and the free parking is a plus. However, the friendliness and courtesy of the staff are quite low, so don’t expect warm service. Still, it’s a decent stay and works well if your main goal is skiing.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

madina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels to stay in Almaty. Closer to mountains, with a fresh air, nice landscaping, amazing view.
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is stunning beautiful, spotlessly clean, and comfortable. The bed was amazing, I had the best sleep on that mattress!
Stayed 3 nights in Jun 2022
Verified

10/10 Excellent

Vitaliy

Liked: Cleanliness, staff & service, property conditions & facilities
My family was extremely impressed with hotel. Highly recommend!!
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Daniya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing expérience staying at the hotel. Professional and friendly staff, anazing cuisine, excellent breakfast if you want to pamper yourself with great view, anenitues, grounds and location, this is an exceptional option. My family ftom Canada was adored with the servuce, staff, quality of food and amenities.
Stayed 2 nights in Sep 2022
Verified

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities
Very poor breakfast
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Dmitrii

Liked: Amenities, property conditions & facilities
the first toom was noisy, but changed upon asking
Stayed 3 nights in Nov 2024
Verified

2/10 Terrible

aditya kumar

Disliked: Cleanliness, staff & service, property conditions & facilities
We dint stay at the property.. the hotel was in a very bad shape.. it happened to be a scam by rating it as a 5 star hotel..rooms were smelling bad of toilet and there was no one to attend as st the reception.. we tried calling your helpline number but couldn’t reach through.. would like to have a refund as we dint stay there
Stayed 2 nights in Jun 2024
Verified

2/10 Terrible

Will

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Terrible 5* hotel

Air conditioning was not working for the entire stay and they didn't even try to fix it. The temperature in the room was about 30 Degrees Celcius. The room was booked for two people but towels were available for one. We had to call and ask for the iron and ironing board twice. In the restaurant the waiter helped us to the table and disappeared, so we had to wait for 15 minutes to get a menu., which happened to be only available in Russian. When we finally made our order everything was delivered at the same time as we asked. The waiter never came back again. No napkins or extra plates were served, so we had to get them ourselves. After getting fed up waiting for the bill, I finally went to the bar to find the entire staff watching videos on the waiters phone. Not even close to what we were hoping for on our stay durring our wedding.
Verified

10/10 Excellent

HEECHANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
넓은 객실 및 맛있는 조식 모두 좋습니다.
Stayed 1 night in Sep 2023
Verified

8/10 Good

MARIAGRAZIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto bene a parte il troppo caldo in camera! Poi ci sono rimasta male per aver dovuto pagare 80 euro per essere partita qualche ora prima. Non ho capito il motivo della richiesta assurda!!!
Verified

8/10 Good

Farid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff and very beautiful locations, big rooms and nice breakfast The pool was not so clean.
Stayed 2 nights in May 2022
Verified

10/10 Excellent

Wessam w

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

maymon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel spa fabuleux
Stayed 6 nights in Nov 2021
Verified

10/10 Excellent

Elina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay in ROYAL TULIP, the best hotel in Almaty! We highly recommend this hotel to everyone for a leisure and business trip. Nice interior and extremely friendly reception. The property has spacious bright rooms with a balcony and high ceilings, solid clean furniture, high quality bedding and daily changed no matter, huge bathroom ideal cleaned, excellent service, friendly staff. This is not the first time we stay, lived for several weeks and never had any disappointments. We tried once the Ritz Carlton Almaty, but doesn't even close to 5 stars. Also be careful with the hotel nearby “Donatello”, on Expedia rating says 5 stars, in reality 3 stars maximum and very dirty. “Royal Tulip” ONLY - is the best 5 stars hotel in Almaty!
Stayed 2 nights in Oct 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Nice

This is an incredibly beautiful hotel. Our room was nice - bed was OK, the carpet was pretty stained. The cigarette smoke of the room below us came through the ventilation system.
Stayed 4 nights in Jun 2021
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, fab facilities including spa. Very clean and quiet, had a superb sleep without any noise from the rest of the hotel.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mark

Exceptional hotel and service for reasonable price. I’d love to stay longer.
Stayed 1 night in Feb 2020
Verified

8/10 Good

LAURENT

Liked: Cleanliness, property conditions & facilities

Très correct

Bon établissement Bien situé à 20 min de la montagne Service en deçà du standing de l'hôtel
Stayed 5 nights in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Property conditions & facilities
very good staff was very kind every thing is very gooood
Stayed 4 nights in Sep 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mountain View가 좋은 호텔입니다. 스키장/산 에서 가깝고, 공항에서 외각도로를 타면 멀지 않습니다. 중심보다 높은 곳에 위치하여 공기도 깨끗하고..
Stayed 2 nights in Jan 2019