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KAIER

Property class: 3
3-star hotel perfect for exploring Almaty

Choose dates to view prices

Photo gallery for KAIER

The exterior of the Kai Hotel with a clear entrance, steps leading up to the doors, and a sign above the entrance.
A hotel lobby with a red sofa, a chandelier, a large window, and a tiled floor.
A wooden wardrobe with two shelves and a hanging robe.
A hotel lobby with a reception desk, a red sofa, a chandelier, and a checkered floor.
A hotel room with two beds, a ceiling air conditioner, a view of the outside, and a balcony with blue curtains.

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
31 Aitieva, Almaty, Almaty Region, 050026
  • Place, St Nicholas Cathedral
    ‪3 min drive‬
  • Place, Kazakhstan Museum of Arts
    ‪3 min drive‬
  • Place, Almaty Central Stadium
    ‪4 min drive‬
  • Airport, Almaty (ALA-Almaty Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, City View

A neatly made bed with white bedding, a wooden headboard, and a small wooden nightstand with a remote control.

Standard Room, City View

  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, City View

A hotel room with a bed, a TV mounted on the wall, and a desk with a remote control.

Deluxe Room, City View

  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Almaty

Almaly District stay.Your stay at this Almaly District hotel places you within 2 miles (3 km) of Auezov Kazakh Drama Theatre and Fantasy World Almaty. St Nicholas Cathedral and Kazakhstan Museum of Arts are also within 2 miles (3 km).

What's nearby

  • Fantasy World Almaty - 2 min drive - 1.0 mile
  • St Nicholas Cathedral - 3 min drive - 1.2 miles
  • Republican German Drama Theatre - 3 min drive - 1.5 miles
  • Kazakhstan Museum of Arts - 3 min drive - 1.7 miles
  • Almaty Central Stadium - 4 min drive - 1.9 miles

Getting around

  • Almaly - 13 min drive
  • Almaty Station - 20 min drive
  • Almaty (ALA-Almaty Intl.) - 40 min drive

Restaurants

  • ‪Pivzavod.kz - ‬6 min walk
  • ‪Eva Coffee - ‬4 min walk
  • ‪Fort Vernyi - ‬8 min walk
  • ‪Next Door Coffee - ‬8 min walk
  • ‪Кондитерский дом Куликовский - ‬8 min walk

About this property

KAIER

3-star hotel perfect for exploring Almaty
Free breakfast is available daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The business-friendly KAIER also features tour/ticket assistance, concierge services, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Almaty hotel.

  • 24 guestrooms or units
  • Continental breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • Smoking in designated areas
KAIER offers 24 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and bathrobes. These individually decorated and furnished accommodations include desks. Guests can make use of the shared/communal kitchen. Bathrooms include showers, slippers, and hair dryers.

This Almaty hotel provides complimentary wireless Internet access. 80-cm flat-screen televisions come with digital channels, first-run movies, and Netflix. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Accessible airport shuttle
  • Elevator (28 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 80-cm flat-screen TV with digital channels
  • First-run movies
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Chef service
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Meal delivery service
  • Microwave on request
  • Paper towels
  • Refrigerator on request
  • Shared kitchen access
  • Stovetop
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Individually decorated
  • Individually furnished
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at KAIER

Children and extra beds

  • Children are welcome.

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

KAIER Hotel
KAIER Almaty
KAIER Hotel Almaty

Frequently asked questions

How close is KAIER to the airport?

KAIER is 11.3 mi (40-min drive) away from the Almaty (ALA-Almaty Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at KAIER?

As of Oct 26, 2026, prices found for a 1-night stay for 2 adults at KAIER on Oct 30, 2026 start from $48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does KAIER have an airport shuttle?

KAIER offers an airport shuttle 24 hours a day, on request, for a charge of USD 25 per vehicle, one-way.

Does KAIER offer free breakfast?

KAIER offers free continental breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at KAIER?

No, there is no casino at this hotel, but Casino Zodiak (3-min drive) is nearby.

What time is check-in at KAIER?

Check-in start time: 2:00 PM; Check-in end time: 2:00 PM.

Is there free parking at KAIER?

This hotel offers free self parking.

Does KAIER have a pool?

KAIER does not have a pool.

Does KAIER have a spa?

There are no spa services available at this hotel.

How close is KAIER to downtown Almaty?

KAIER is 2.2 mi away from Almaty.

KAIER Reviews

Reviews

6.6
Rating 10 - Excellent. 2 out of 11 reviews
Rating 8 - Good. 1 out of 11 reviews
Rating 6 - Okay. 7 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 1 out of 11 reviews

5.8/10

Cleanliness

7.0/10

Staff & service

4.8/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
The front desk staff are really helpful.
Stayed 6 nights in Aug 2025
Verified review

8/10 Good

Liked: Staff & service
Reception is helpful but kitchen is not !
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible only one word for full stay and even for expedia support.
Stayed 6 nights in Mar 2026
Verified review

6/10 Okay

Out dated way outdated breakfast was bad
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, room comfort

It’s the choice I made ….

Inside the room was clean with ac and water bottles. But the door and the Frame itself wasn’t the most updated. Location was okay with quick walk to the bus route to the airport and main bus station. The breakfast was poor, I noticed the server bringing other plates of food look better than the plate I was given, mine had old brown apple slices and stale brown bread. Maybe the kitchen staff treated me less because I was a person of colour, probably. Front desk was ok and answered my questions.
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
附近生活便利，但酒店床上用品和毛巾太差
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Stayed 4 nights in Jul 2025
Verified review

6/10 Okay

Stayed 3 nights in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024