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Almaty Hotel

3.5 star property
3.5-star hotel near Almaty Opera House

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Photo gallery for Almaty Hotel

Restaurant
Lobby sitting area
Exterior
Deluxe Single Room | 1 bedroom, minibar, desk, laptop workspace
42-inch TV with cable channels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
Kabanbai Batyr str 85, Almaty, 50000
  • Almaty Opera House
    ‪3 min walk‬
  • Zenkov Cathedral
    ‪9 min walk‬
  • Panfilov Park
    ‪17 min walk‬
  • Almaty (ALA-Almaty Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, minibar, desk, laptop workspace

Deluxe Double Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room

Deluxe Single Room | 1 bedroom, minibar, desk, laptop workspace

Deluxe Single Room

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, minibar, desk, laptop workspace

Superior Twin Room

  • 258 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Premium Room, 1 Bedroom

Premium Room, 1 Bedroom | 1 bedroom, minibar, desk, laptop workspace

Premium Room, 1 Bedroom

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Double Room, 1 Bedroom

Comfort Double Room, 1 Bedroom | 1 bedroom, minibar, desk, laptop workspace

Comfort Double Room, 1 Bedroom

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room

Luxury Double Room | 1 bedroom, minibar, desk, laptop workspace

Luxury Double Room

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | 1 bedroom, minibar, desk, laptop workspace

Executive Suite

  • 840 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

About the neighborhood

Almaty

Almaly District stay.You'll be steps from Almaty Opera House and within a 10-minute walk of Zenkov Cathedral with a stay at this Almaly District hotel. National Museum of Kazakhstan and Almaty Central Stadium are also within 3 miles (5 km).

What's nearby

  • Almaty Opera House - 3 min walk - 0.2 miles
  • Zenkov Cathedral - 9 min walk - 0.5 miles
  • Panfilov Park - 17 min walk - 0.9 miles
  • Almaty Central Stadium - 3 min drive - 1.7 miles
  • Almaty Tower - 6 min drive - 2.7 miles

Getting around

  • Almaly - 8 min walk
  • Almaty Station - 12 min drive
  • Almaty (ALA-Almaty Intl.) - 31 min drive

Restaurants

  • ‪Афиша - ‬5 min walk
  • ‪Bitanga - ‬3 min walk
  • ‪Harat's Pub - ‬5 min walk
  • ‪Aurora - ‬4 min walk
  • ‪Agora Wine & Deli - ‬3 min walk

About this property

Almaty Hotel

3.5-star hotel near Almaty Opera House
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Almaty Hotel also features tour/ticket assistance, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this 3.5-star Almaty hotel.

  • 1 building
  • 155 guestrooms or units
  • 8 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Almaty Hotel offers 155 air-conditioned accommodations with minibars and complimentary bottled water. Rooms open to balconies. A pillow menu is available. Cable television is provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, French, German, Korean, Russian, Turkish

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4.1 out of 5, Very Good, 224 reviews
$103 nightly
The price is $116
Jun 8 - Jun 9
Total includes taxes and fees
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; KZT 3,000 for adults and KZT 3,000 for children
  • A bar/lounge
  • A restaurant

Accessibility

  • Area rugs in room
  • No elevator

Room amenities

Entertainment

  • 42-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for KZT 11000 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KZT 3000 for adults and KZT 3000 for children
  • Airport shuttle fee: KZT 10000.00 per person (one-way)
  • Airport shuttle fee per child: KZT 5000 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 11000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash.

Property Registration Number 060140000420

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Children 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Almaata Hotel
Almaata Hotel Almaty
Almaty Hotel Hotel
Almaty Hotel Almaty
Almaty Hotel Hotel Almaty

Frequently asked questions

How close is Almaty Hotel to the airport?

Almaty Hotel is 11.3 mi (31-min drive) away from the Almaty (ALA-Almaty Intl.) airport, the closest popular airport to the property.

Does Almaty Hotel have an airport shuttle?

Almaty Hotel offers an airport shuttle 24 hours a day, for a charge of KZT 10000.00 per person, one-way.

Does Almaty Hotel offer free breakfast?

Free breakfast isn’t provided at Almaty Hotel, but buffet breakfast is offered for a fee of KZT 3000 for adults and KZT 3000 for children. It's available on weekdays from 7:30 AM to 10:00 AM and weekends from 8:00 AM to 11:00 AM.

Is there a casino at Almaty Hotel?

No, there is no casino at this hotel, but Casino Zodiak (8-min drive) is nearby.

What time is check-in at Almaty Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Almaty Hotel?

Free parking is not available at this hotel.

Does Almaty Hotel have a pool?

Almaty Hotel does not have a pool.

Does Almaty Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Almaty Hotel have a spa?

There are no spa services available at this hotel.

How close is Almaty Hotel to downtown Almaty?

Almaty Hotel is 5 mi away from Almaty.

Almaty Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 37 out of 84 reviews
Rating 8 - Good. 36 out of 84 reviews
Rating 6 - Okay. 5 out of 84 reviews
Rating 4 - Poor. 1 out of 84 reviews
Rating 2 - Terrible. 5 out of 84 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Meerim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Amit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Property is good and location in the main attraction. You can eat Indian food at Spice Mantra which is 15 min walk from the hotel.
Stayed 4 nights in Dec 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service
Not really top rate, but location is great.
Stayed 10 nights in Oct 2024

10/10 Excellent

Zarina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , great view from the room , great renovation
Stayed 1 night in Aug 2024

10/10 Excellent

Inge

Stayed 1 night in Jul 2024

10/10 Excellent

Shamim

Stayed 1 night in Jul 2024

6/10 Okay

Jeffrey

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Pretty underwhelming stay. Staff is generally indifferent. Not the friendliest place. Request to address issues like broken hair dryer were taken but then simply ignored. Soap and shampoo dispensers weren't filled. Breakfast is ok with limited selections, 7am weekdays and 8am on weekends is a little late if you have early plans.
Stayed 3 nights in Jun 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, room comfort

Do yourself a favour and stay elsewhere in Almaty

Don't stay here. Appalling customer service. Constant building work and zero customer service. Pneumatic drills right above and next to our room. No apology, no attempt to rectify. Awful. Just awful. Do not stay here.
Stayed 2 nights in Jun 2024

10/10 Excellent

Li Qi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well priced central clean and modern hotel

Bright and airy, huge bed, clean sheets and amenities with lots of options for food just next door.
Stayed 2 nights in May 2023

10/10 Excellent

Markhabo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2021

8/10 Good

Marat

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view from the window!
Stayed 1 night in Mar 2020

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great accommodation choice for Almaty

This is a fantastic hotel - clean, cosy, airy. The room exceeded all my expectations with a well proportioned shower, bed and working area. Add to that competent reception staff, wholesome breakfast and superfast wifi. Highly recommended!
Stayed 3 nights in Dec 2019

10/10 Excellent

luis

Liked: Cleanliness, room comfort

eat location and value!

The location of the hotel can’t be beat! The staff is hot and miss..... some very nice others just don’t seem to care The airport transfer was a great plus and free but they say til 8am on their ad but really they don’t do after 7 am. So u miss breakfast but they make a to go one for you! The room had a great view was a bit run down the bathroom was hideous and a shortage of plugs! But overall the hotel because of location u can overlook a lot! Not too many staff members speak English well.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well presented rooms

Easy for taxis to locate. Not much in the area but is a manageable walk to the two cathedrals and main museums. Airport taxis are likely to cost in the region of 4000 to 5000 each way and the journey is 20 to 30 mins depending on traffic. Quick check in, hotel has been made over recently with marble bathrooms, superior rooms are spacious and come with team making although had to unplug things to obtain sockets. Is an over site that the TV can’t be seen from the main beds, but lighting was reasonable, the twin room had a spare third bed, there are cupboards and a desk, couple of chairs, room had two balconies facing onto the theatre out the front as well as a table, bedside cabinets and a clean carpet. Minibar fridge and drinks confusing. Wasn’t sure if the water on the table was charged or not as the size of the water bottles in the fridge didn’t match the charge sheet. Corridor was noisy late into the evening and early in the morning due to the neighbours, one of whom was playing the public piano next to the lifts after midnight, and the minibar knocked on the door in the morning. Otherwise good service, luggage was stored at reception, hotel’s taxi service was reliable, only significant issue was not being able to control the temperature as there were no remotes for the air conditioners.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shady hotel

I was so dissapointed. I booked a suite with mountain view, and got a shady room in the back. Nothing like photos, old and cold. Only 1 socket worked, in the bathroom used shampoo bottles, dirty towels and long black hair in bed. The only positive point was the restaurant, which was spotless, and food was good. After 1 night we moved to a different hotel, which was perfect.
Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 1 night in Oct 2019

10/10 Excellent

Vadim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness
This hotel is nice on the outside but somewhat tired inside. My disappointments were 1). I was told we could not use the pool without making an appointment to use the facilities and had to pay. This was not made aware of at any point with booking this hotel. 2). There was work/construction at the hotel which was not made aware to us when we checked in and then in our room we had a jack-hammer sound above us. We brought this to the attention of the hotel, only to be told it will finish at 6pm. It continued until 6.30pm when I raised it with the hotel staff again. The noise stopped around 7pm. 3). We had breakfast included in our room rate and were told it was from 7am. We explained we were leaving/checking out at 7am and could we come down sooner for breakfast. The lady said we could come down at 6.45am. When we arrived we were tild that breakfast was not possible. The service by the staff was so unhelpful, to a point of being rude. I asked could we have a breakfast take-away bag or a coffee and was told I would need to pay for coffee. After 20mins of discussion the staff were still unhelpful and breakfast still was not being served. I had explained we were leaving to travel a few hours by car and something to eat would be nice but the staff were not interested. 4).The lifts to the room are very small so awkward with our luggage. I feel that booking through Expedia you are treated differently. If it wasn’t for Expedia we would not have found or stayed in this hotel.
Stayed 1 night in Jul 2019

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value, great location.

Very good value. Perfect location. Nice renovated building.
Stayed 1 night in Jun 2019

10/10 Excellent

Timothy, Madison, Wisconsin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time staying at the Almaty Hotel, and I'll definitely stay there again. Located downtown in walking distance to all the main attractions, the hotel has a great vibe. Best of all are the stunning mountain views, especially from the suites on the upper floors. The breakfast buffet, which was very good last year, is improved, and there's a new coffee shop now on the first floor. The staff is very attentive and welcoming. Most know some English, and will call a colleague with excellent English if necessary. Located right next to the main pedestrian concourse and a subway station, there are excellent coffee shops, cafes, and restaurants all around the hotel. The Almaty opera house is directly across the street, featuring excellent productions at ridiculously cheap prices (by western standards). There are many fancier and more expensive hotels in Almaty full of expats and the international crowd, but I much prefer the atmosphere of the Almaty Hotel, which has a balanced mix of local Kazakhstanis and international travelers. For me, the decision is easy: When I'm in Almaty, I stay at the Almaty Hotel. The mountain view alone is priceless.
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Its location is very good and so was able to walk around the city. My own concern as an English speaking tourist was most of the TV was in Russian also the street sighs are in Russian letters and so could not read. If Almaty wants more international visitors needs to be more English language focussed rather than Russian focussed as Englidh is the main international langusge
Stayed 1 night in Nov 2018

8/10 Good

Dorothy, Almaty, Kazakhstan

This hotel is okay; bathroom felt small and cramped as if you are in a closet. Breakfast buffet could use a little more variety. Asked housekeeper for coffee and water - two hours later I had to go to front desk and ask for it.
Stayed 3 nights in Oct 2018