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Sheraton Club des Pins Resort

5.0 star property
5-star beachfront resort with spa

Choose dates to view prices

Photo gallery for Sheraton Club des Pins Resort

An outdoor seating area with tables and chairs, overlooking a beach and ocean.
A restaurant with large windows offering ocean views, wooden tables and chairs, and a tiled floor.
A grand lobby with a marble staircase, a large chandelier, and a reception desk labeled "Sheraton Club Des Pins".
A pool area with blue lounge chairs and umbrellas, a clear sky, and a distant cityscape.
A hotel room with a view of the sea, a dining area, a sitting area with a coffee table, and a bedroom with a bed and a TV.

Reviews

7.4 out of 10
Good

Popular amenities

  • On private beach
  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Boite Postal 62 Club des Pins, Staoueli, Algiers, 16101
  • Place, Bouchaoui Forest
    ‪5 min drive‬
  • Place, Garden City Mall
    ‪9 min drive‬
  • Place, University of Algiers III
    ‪14 min drive‬
  • Airport, Algiers (ALG-Houari Boumediene)
    ‪38 min drive‬

Room options

View all photos for Room, 1 King Bed, Garden View

A hotel room with a large bed, a desk, a chair, and a view of the landscape through the window.

Room, 1 King Bed, Garden View

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, Garden View

A hotel room with two beds, a desk, a chair, and a window with curtains.

Room, 2 Twin Beds, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Sea View

A hotel room with a large bed, a desk, a chair, a TV, and a view of the ocean.

Room, 1 King Bed, Sea View

  • Sea view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, Sea View

A hotel room with two beds, a desk, a chair, and a window with curtains.

Room, 2 Twin Beds, Sea View

8.0 out of 10
Very good
(2 reviews)
  • Sea view
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk, two chairs, a small table, and two lamps.

Superior Room, 1 King Bed

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a small table, a chair, and a window with a city view.

Superior Room, 2 Twin Beds

  • 454 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Room, 1 King Bed

A modern interior with a wooden panel wall, a bar area, and seating arrangements facing large windows with a view of the sea.

Executive Room, 1 King Bed

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 2 Twin Beds

A modern interior with a wooden panel wall, a bar area, and seating arrangements facing large windows with a view of the sea.

Executive Room, 2 Twin Beds

  • 452 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Suite, 1 King Bed, Balcony, Sea View

A modern interior with a wooden panel wall, a bar area, and seating arrangements facing large windows with a view of the sea.

Executive Suite, 1 King Bed, Balcony, Sea View

  • Sea view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 2 Twin Beds, Balcony, Sea View

A modern interior with a wooden panel wall, a bar area, and seating arrangements facing large windows with a view of the sea.

Executive Suite, 2 Twin Beds, Balcony, Sea View

  • Sea view
  • 538 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Balcony

A coastal resort with a beach view, manicured lawns, and a large building with a flat roof.

Junior Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 2 Twin Beds, Balcony

A coastal resort with a beach view, manicured lawns, and a large building with a flat roof.

Junior Suite, 2 Twin Beds, Balcony

  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Club Suite, 1 King Bed

A modern interior with a wooden panel wall, a bar area, and seating arrangements facing large windows with a view of the sea.

Club Suite, 1 King Bed

  • Sea view
  • 753 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Club Suite, 1 King Bed

A modern interior with a wooden panel wall, a bar area, and seating arrangements facing large windows with a view of the sea.

Club Suite, 1 King Bed

  • Sea view
  • 753 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite, 1 King Bed, Balcony, Sea View

A modern interior with a wooden panel wall, a bar area, and seating arrangements facing large windows with a view of the sea.

Presidential Suite, 1 King Bed, Balcony, Sea View

  • Sea view
  • 2150 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Algiers

Beachfront retreat .A stay at this Staoueli resort places you within 3 miles (5 km) of Bouchaoui Forest and 6 miles (10 km) of Course de MégaKart de Chéraga. Garden City Mall is within 6 miles (10 km) and University of Algiers III is within 9 miles (15 km).
View more Resorts in AlgiersOpens in a new window

What's nearby

  • Bouchaoui Forest - 5 min drive - 2.9 miles
  • Course de MégaKart de Chéraga - 9 min drive - 5.3 miles
  • Garden City Mall - 9 min drive - 5.9 miles
  • University of Algiers III - 14 min drive - 9.0 miles
  • Ben Aknoun Zoo - 14 min drive - 9.4 miles

Getting around

  • Agha Station - 39 min drive
  • Houari Boumediene Airport (ALG) - 44 min drive

Restaurants

  • ‪Restaurant El Kahina - ‬8 min drive
  • ‪Casbah Istanbul - ‬10 min drive
  • ‪Guang Zhou - ‬10 min drive
  • ‪McDonald's - ‬9 min drive
  • ‪La Terasse - ‬11 min drive

About this property

Sheraton Club des Pins Resort

5-star beachfront resort with spa
Step outside to unwind on the sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Sheraton Club des Pins Resort like a seasonal outdoor pool and an indoor pool.

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This Art Deco resort also offers a children's pool, outdoor tennis courts, and a health club. Self parking is free.

Smoking is allowed in designated areas at this 5-star Algiers resort.

  • 1 building
  • 419 guestrooms or units
  • 8 levels
  • 34359 sq ft of conference space
  • 3192 sq m of conference space
  • Built in 1999
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Club des Pins Resort offers 419 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, bidets, and complimentary toiletries.

This Algiers resort provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.

Shine SPA by Sheraton has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 19 years old are not allowed in the spa.

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Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: DZD 3,300 for adults and DZD 1,750 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 4 outdoor tennis courts
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Grab bar in shower (35 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between noon and 6:00 PM
Minimum check-in age: 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers airport shuttle pickup service on Sunday from noon to 8 PM, Monday-Thursday 7 AM to 8 PM, and Friday 7 AM to 1 PM. For a fee, other pickup times can be arranged.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Club des Pins Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for DZD 8000.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: DZD 10000 per night
  • A tax is imposed by the city: DZD 600.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately DZD 3300 for adults and DZD 1750 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 6:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: DZD 8000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in May and close in October.
  • Pool access available from 6:00 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sheraton Club des Pins
Sheraton Club des Pins Algiers
Sheraton Club des Pins Resort
Sheraton Club des Pins Resort Algiers
Sheraton Club Pins Resort Algiers
Sheraton Club Pins Resort
Sheraton Club Pins Algiers
Sheraton Club Pins
Sheraton Club Des Pins
Sheraton Club des Pins Resort Resort
Sheraton Club des Pins Resort Algiers
Sheraton Club des Pins Resort Resort Algiers

Frequently asked questions

How close is Sheraton Club des Pins Resort to the airport?

Sheraton Club des Pins Resort is 22.9 mi (44-min drive) away from the Houari Boumediene Airport (ALG) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Club des Pins Resort?

As of Aug 2, 2026, prices found for a 1-night stay for 2 adults at Sheraton Club des Pins Resort on Aug 3, 2026 start from $365, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Club des Pins Resort have an airport shuttle?

Airport shuttle services are not available at Sheraton Club des Pins Resort.

How close is Sheraton Club des Pins Resort to the beach?

This resort is on a private beach. Don't forget your sunscreen!

Does Sheraton Club des Pins Resort offer free breakfast?

Free breakfast isn’t provided at Sheraton Club des Pins Resort, but buffet breakfast is offered for a fee of DZD 3300 for adults and DZD 1750 for children. It's available every day from 6 AM to 10:30 AM.

Is there a casino at Sheraton Club des Pins Resort?

No, there is no casino at this resort.

What time is check-in at Sheraton Club des Pins Resort?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. A fee applies for early check-in.

Is there free parking at Sheraton Club des Pins Resort?

This resort offers free self parking.

Does Sheraton Club des Pins Resort have a pool?

Sheraton Club des Pins Resort features an indoor pool, a seasonal outdoor pool, and a children's pool. Guests can enjoy pool access from 6:00 AM to 11:00 PM.

Does Sheraton Club des Pins Resort have a restaurant?

Sheraton Club des Pins Resort is home to La Trattoria Restaurant, which features Italian cuisine.

Does Sheraton Club des Pins Resort have a spa?

Pamper yourself with a day at Shine SPA by Sheraton, where you can enjoy body treatments, massages, and body scrubs.

How close is Sheraton Club des Pins Resort to downtown Algiers?

Sheraton Club des Pins Resort is 11.1 mi away from Algiers.

Sheraton Club des Pins Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 69 out of 201 reviews
Rating 8 - Good. 62 out of 201 reviews
Rating 6 - Okay. 29 out of 201 reviews
Rating 4 - Poor. 19 out of 201 reviews
Rating 2 - Terrible. 22 out of 201 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

ghazi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff, clean room, good service at the café, amazing beach view and an emerssive garden yard. I highly recommend this hotel to anyone who's planning to visit Algeria anytime soon
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

ABDALLAH

All
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Anissa

Liked: Cleanliness, staff & service, property conditions & facilities
Was a lovely stay I will go every time in Algeria best hotel I been in
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Chrissy

Liked: Cleanliness, amenities, property conditions & facilities
The staff are really friendly. And the food in the hotel is good. Beds are comfortable. Rooms are clean. Good taxi service. Would not book through Expedia again though.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good stay
Stayed 2 nights in Jul 2022
Verified review

8/10 Good

Sami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is world class, professional, courteous, overall fantastic service. Everyone from front desk to barber to valet to room service staff 5/5 4/5 for food, could be better. Also next time, if I book a sea view I would like an actual sea view not a view perpendicular to the sea.
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Franchement excellent voyage
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing management team.
Verified review

10/10 Excellent

Daniele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful!!!

I wish I had more time there. It was truly wonderful. The staff was friendly and amazing especially Louisa in the Club Lounge. The food is excellent. I am still thinking about the food. I also felt very safe and secure.
Clean, comfortable, lovely room
Delicious snacks from the club lounge.
Beautiful view
Outdoor pool
Stayed 6 nights in Sep 2024
Verified review

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious green areas and stunning sea view

I always go to Sheraton des pins when i come to Algiers, food is nice, hygiene level is high, staff are friendly.Internal swimming pool is amazing and sea beach is wide and big, clean and very satisfying. Rooms are big, clean, quiet and desk area is big to have work done.
Stayed 2 nights in Apr 2023
Verified review

6/10 Okay

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was not very good , I payed extra money when I checked in . The stuff very nice welcoming people, clean place & organized
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased. Malek the general manager was a gem. Selma was quiet a lady. Made us feel at home.
Verified review

4/10 Poor

JOHN

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Needs a facelift.
Stayed 2 nights in Sep 2023
Verified review

2/10 Terrible

Kamal

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Took me 40 minutes for check in unfortunately
Stayed 2 nights in Aug 2023
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service

Great beach, but don't book it with Hotels.com

Steps away from an amazing private beach. Check in staff were not helpful during our confusing and tense 45-minute(!) check in process during which the hotel wanted to charge me more than what was specified on my Hotels.com booking (over and above the state and city tax that I already expected to have to pay). Breakfast buffet was average and not worth the 2500 Dinar ($25 USD).
Stayed 1 night in Sep 2022
Verified review

2/10 Terrible

Tarik

Disliked: Amenities, property conditions & facilities
Not much
Stayed 5 nights in Jul 2022
Verified review

2/10 Terrible

ABDELMALEK

Disliked: Staff & service, property conditions & facilities
They ask me to by twice
Stayed 1 night in Sep 2022
Verified review

2/10 Terrible

Daleen

Disliked: Cleanliness, staff & service
My room was dirty no towels a/c wasn’t working properly. I paid for breakfast & happy hour. Arrived 30 mins before the end and they refused to serve me. Never again.
Stayed 1 night in Aug 2022
Verified review

6/10 Okay

Wael Mahmoud Ismail

Disliked: Cleanliness, staff & service
This hotel has several significant issues. Firstly, they require a 10,000 DZD deposit upon check-in, but they don't inform you that this deposit is specifically for late check-out. If you charge any food to your room, they will call you as late as 1 AM, insisting that you immediately pay the restaurant bill, which is highly inconvenient. The rooms are infested with cockroaches, and there is mold in the bathrooms. Additionally, the room service is extremely poor—you could be calling them around the clock, yet your requests may never be fulfilled. The best solution for this place would be demolition.
Stayed 2 nights in Aug 2024
Verified review

2/10 Terrible

dalila

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning was Terrible , I had 2 rooms and my teenagers kids were unable to be in the room … temperature was around 38 to 40 Celsius in the room and each time we open the window mosquitoes were terrible !! The problem is the air conditioner was down about a month before I checked in and no one informed us prior to our arrival, I asked for a fan and no availability to it … this is not a 5 stars hotel , I should have my money back Was a bad experience to be there I’m very disappointed and it was very expensive for this kind of experience, I want Expedia to assist me to get me a reimbursement from them because it wasn’t ok My son left the place ahead of time and I have the proof of newspaper as well the videos of talking about it as was scandal I will send you the paper written from the hotel management every day of my stay putting under our rooms and no one wanted to resolve the problem
Stayed 3 nights in Jul 2022
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Very disappointed!

Where do u start! Extremely disappointed! And frustrated me and my wife and our 8 month old baby and years old daughter had a terrible experience! Up on arrival Freida was welcoming and tried her best to help, however the check in was meant to be at 15:00 but we didn’t get a room till 17:30! We got to the room air conditioning don’t work! Only fan mode the room was boiling hot! The fridge didn’t work I tried calling reception from the room and guess what! The phone didn’t work!!! They replaced the fridge but all our baby food gone off as the new fridge needed a longer time to start cooling over 24hrs , the following day! The water cut out for few hours! And this kept happening 2 times a day every single day during our stay! The poor staff were responsive when we went down to speak to them but there is nothing that they can do not one single manger came out to speak to me and apologise or even explain this water cut ! I couldn’t shower or was our kids! Even worse electricity cut out while I was in the gym and everything went pitch black, it was very dangerous with all the weights around and other people using equipments, I had a very bad holiday I give credit to few individuals who were very helpful and polite 3 ladies from the fitness ouided, amara, khadija , and there was a man called gussied from the beach team who was amazing always helping with the pram and kids and setting things up for us , really nice person, apart from that I’m very disappointed with the Maintanence
Stayed 4 nights in Aug 2022
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ras
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Fatima z

Liked: Cleanliness, staff & service, amenities
Tres satisfait
Stayed 20 nights in Oct 2025
Verified review

10/10 Excellent

Louisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil Mon fils et moi-même avons apprécié l'hospitalité et la qualité des repas. L'hôtel est calme. Dommage que la piscine soit fermée alors qu'il fait 30°. La.plage devrait etre nettoyée car la mer dépose plastique... bouteilles de verre. J'ai débuté le nettoyage avec mon sac en plastique mais sa contenance etait moindre comparé au besoin. Sinon tout etait parfait
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

FAISSAL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in scandaleux avec une question déplacée alors que je présente les passeports de mon épouse et moi même, harcèlement de la réception le soir pour une facture alors qu’elle avait une garantie qui couvrait le double du montant, check out désobligeant.. Mauvaise expérience du au service de la réception , la saleté de la mer et la piscine peu ragoûtante. Je passerai mon chemin la prochaine fois. Je regrette le Sheraton des premières années et invite le management à exiger du staff de reprendre ou finir leurs études à l’école Hôtelière.
Stayed 1 night in Sep 2025