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Hotel Zazz

3.5 star property
Family-friendly 3.5-star hotel near Popejoy Hall

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Photo gallery for Hotel Zazz

Banana Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Property video
Exterior
Property grounds
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
3711 Central Ave NE, Albuquerque, NM, 87108
  • Place, University of New Mexico
    ‪14 min walk‬
  • Place, University of New Mexico Hospital
    ‪3 min drive‬
  • Place, Popejoy Hall
    ‪3 min drive‬
  • Airport, Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪6 min drive‬

Room options

View all photos for Studio King

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Studio King

9.8 out of 10
Exceptional
(16 reviews)
  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Queen

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Double Queen

9.2 out of 10
Wonderful
(15 reviews)
  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Copper King

Copper King | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Copper King

9.0 out of 10
Wonderful
(59 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Banana Suite

Banana Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Banana Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Albuquerque

Nob Hill stay.Your stay at this Nob Hill hotel places you within 2 miles (3 km) of University of New Mexico and Popejoy Hall. University of New Mexico Hospital and Tingley Coliseum are also within 3 miles (5 km).

What's nearby

  • Mariposa Gallery - 3 min walk - 0.2 miles
  • University of New Mexico - 14 min walk - 0.8 miles
  • University of New Mexico Hospital - 3 min drive - 1.0 mile
  • Popejoy Hall - 3 min drive - 1.2 miles
  • University of New Mexico Art Museum - 3 min drive - 1.2 miles

Getting around

  • Alvarado Transportation Center - 9 min drive
  • Albuquerque International Sunport (ABQ) - 9 min drive

Restaurants

  • ‪Central Bodega - ‬6 min walk
  • ‪Flying Star Cafe-Nob Hill - ‬5 min walk
  • ‪Farmacy - ‬5 min walk
  • ‪Fan Tang - ‬3 min walk
  • ‪Clowndog Hot Dog Parlor - ‬4 min walk

About this property

Hotel Zazz

Family-friendly 3.5-star hotel near Popejoy Hall
Hotel Zazz offers its guests an outdoor pool, a health club, and in-room fitness. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 100 square feet (9 square meters) and includes conference space. Spa services, multilingual staff, and karaoke are also featured at the family-friendly Hotel Zazz. You'll have access to the outdoor pool and health club at a partner property. An area shuttle within 15 miles is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hotel Zazz was completed in October 2022.

This 3.5-star Albuquerque hotel is smoke free.

  • 1 building
  • 48 guestrooms or units
  • 2 levels
  • 100 sq ft of conference space
  • 9 sq m of conference space
  • Built in 1958
  • Karaoke
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Hotel Zazz offers 48 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and bathrobes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

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Property amenities

Family friendly

  • Children's games
  • Fenced pool
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Pool gate
  • Pool toys
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • Area shuttle (surcharge) up to 15 mi
  • Onsite parking available only on request
  • Secured, uncovered self parking on site (USD 12 per night)
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily on-the-go breakfast available 8:30 AM to noon for a fee: USD 20 for adults and USD 20 for children
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Art gallery
  • Bicycle repair station
  • Bicycle tours
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Games
  • Health club
  • Karaoke
  • Music library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Scooter/moped rentals
  • Shopping mall
  • Stereo
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Hand-held showerhead
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Phone
  • Streaming fitness classes
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 2:00 AM and 6:30 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • Resort fee: USD 11.56 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 20 for adults and USD 20 for children
  • Uncovered self parking fee: USD 12.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:00 AM and 6:30 AM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Zazz Hotel
University Lodge
Hotel Zazz Albuquerque
Hotel Zazz Hotel Albuquerque

Frequently asked questions

How close is Hotel Zazz to the airport?

Hotel Zazz is 3.7 mi (9-min drive) away from the Albuquerque International Sunport (ABQ) airport, the closest popular airport to the property.

Does Hotel Zazz have an airport shuttle?

Airport shuttle services are not available at Hotel Zazz.

Does Hotel Zazz offer free breakfast?

Free breakfast isn’t provided at Hotel Zazz, but to-go breakfast is offered for a fee of USD 20 for adults and USD 20 for children. It's available every day from 8:30 AM to noon.

Is there a casino at Hotel Zazz?

No, there is no casino at this hotel, but The Downs Racetrack and Casino (5-min drive) and Sandia Casino (16-min drive) are nearby.

What time is check-in at Hotel Zazz?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. A fee applies for early check-in.

Is there free parking at Hotel Zazz?

Free parking is not available at this hotel. Self parking is available for USD 12.00 per night.

Does Hotel Zazz have a pool?

Hotel Zazz features an outdoor pool. Guests can enjoy pool access from 10:00 AM to 10:00 PM.

Does Hotel Zazz have a restaurant?

Hotel Zazz is home to Speakeasy, which features happy hour and light fare.

Does Hotel Zazz have a spa?

This hotel doesn't have a spa, but it does offer hot stone massages, body treatments, and facials.

How close is Hotel Zazz to downtown Albuquerque?

Hotel Zazz is 2.4 mi away from Albuquerque.

Hotel Zazz Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 606 out of 911 reviews
Rating 8 - Good. 151 out of 911 reviews
Rating 6 - Okay. 73 out of 911 reviews
Rating 4 - Poor. 34 out of 911 reviews
Rating 2 - Terrible. 47 out of 911 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

NATALIE, The Woodlands

Liked: Cleanliness, staff & service, property conditions & facilities
Large homeless population around the hotel. The hotel it’s self was nice and well cared for but the area is not safe.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome people and good vibes
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

The hotel was excellent p. A great location and all the staff I interacted with were awesome. I would especially like to note, Sidney, Gieo, Maddie, and Diana.
Stayed 6 nights in Sep 2025

6/10 Okay

Patricia

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Checking in was terrible. One person had long conversations with the clients delaying everyone else. The other was new and took a long time with everyone. Or took over 30 minutes to get served. Meanwhile the lobby was filled with the”Zazz” aroma, nearly making me sick. The room was clean and the property was quiet the pool was clean and warm. The lounge was nice but the ubiquitous aroma again was too much. The aroma was in our room as well but not as bad.
Stayed 1 night in Sep 2025

6/10 Okay

Jasmine

Traveled with family
Disliked: Cleanliness, staff & service
I walked in thought it was the cutest ever I loved it but then I go to the restroom and it looked as if it hadn’t been swept in days or wiped down the sink shower there was hair everywhere
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Amy, Bellevue

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The bathroom really wasnt on par with the room. Super cute hotel but it was a bad reno job. The sink was painted and there was paint everywhere. The shower curtain had mold all over it. Not great :(
Stayed 1 night in Sep 2025

10/10 Excellent

Belinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an eclectic place! Loved all that it had to offer! Clean and great fun!
Stayed 1 night in Sep 2025

10/10 Excellent

Pacasha D

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite place to stay in Albuquerque.
Stayed 1 night in Sep 2025

6/10 Okay

Regina

Liked: Cleanliness, staff & service, amenities
The hotel is beautiful and has a fun vibe. Considering that Cannabis it legal In New Mexico, there should be an area outside where guests can smoke and relax. Instead, this is a non-smoking property. There are so many areas for aesthetics, but none are welcoming to smokers. I use Cannabis for medical reasons... I have epilepsy and I smoke it daily. Instead of being able to smoke in an area of the property where no one was present, I was forced to smoke on the street away from the property. I was lucky one day when someone in an apartment near by allowed me to sit on their stairs. I left the hotel feeling judged and the smile on my face from when I initially arrived had turned into a contemptuous frown.
Stayed 3 nights in Aug 2025

10/10 Excellent

Chad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zazz experience

Zazz is a welcoming hotel creating more than a hotel stay but an experience if you wish with pool activities, film and art watching opportunities and a hotel lounge. Zazz is located in knob hill, providing walkable food, drink and music options
Stayed 3 nights in Sep 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute boutique hotel

Super cute boutique style hotel. Room was great and very comfy.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephanie, Houston

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a fun hotel! Rooms are clean and comfortable, and the staff is beyond friendly and accommodating. From the artistic decor to the fun events at the on-site Speakeasy, Hotel Zazz is definitely a vibe.
Stayed 2 nights in Sep 2025

10/10 Excellent

arpad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Sandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the colorful artsy, playful vibe, the pool, the speakeasy, the popsicle happy hour. It is pretty much my dream to be in a motel room that has hot pink accent walls and a huge multicolored giraffe mural. I am the target market for this place. Really interesting neighborhood too. Staff were super sweet and personable. Room was reasonably comfy and spacious. Just a few little things threw me off. Like i got a text saying “hey there’s coffee creamer in the fridge,” but there wasn’t. The bathroom paint and finish is just slightly scruffy. And the paint and stuff needs refreshing outside. Overall though I would very much recommend this hotel because it’s such a refreshing change from bland corporate crap. The art is super cool, they are conscious about commissioning art from women, indigenous artists, LGBTQ artists, artists of color etc., and yes, I am a woke, leftist radical whatever so that stuff is important to me.
Stayed 1 night in Sep 2025

2/10 Terrible

faith

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

Here’s a Hotels.com–friendly version that’s concise, sharp, and stays under their typical character limits: ⸻ Rating: ★☆☆☆☆ Old-style motel trying to be “hip,” but fails badly. The room reeked of an overwhelming “signature scent,” like they were masking something. Bathroom had no fan, so we left the window open—then got a text telling us to close it for “security” because the neighborhood isn’t safe. At 7 a.m. on Sunday they texted about checkout and woke me up. Worst of all, I came back late Saturday to find the fitted sheet stained. I texted (their preferred contact) and was told the linens come from a third-party vendor—no real apology or fix. The GM even tried to blame me for not coming to the desk at night. Poor management, intrusive texts, and unclean bedding. Would give zero stars if possible—never again
Stayed 2 nights in Sep 2025

6/10 Okay

Chelsea Jayrah

Stayed 1 night in Sep 2025

10/10 Excellent

Sheri

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a charming and fun place that had a lot of character, pizzazz and goodness packed into a small little property. Room was clean and cute, the mix of retro and modern was just right.
Stayed 1 night in Sep 2025

10/10 Excellent

Siul

Stayed 1 night in Sep 2025

10/10 Excellent

Dan - Brynda, Milwaukie

Liked: Staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

mark

Liked: Cleanliness, staff & service, amenities
Review for Zazz Hotel Other than the bathroom window randomly breaking (something from outside hit it and scared the absolute life out of me), my stay at Zazz was actually really good. The staff was very nice, cordial, and quick to act. When I told them I felt unsafe after the window incident, they immediately upgraded us to a “luxury” suite to make sure we were comfortable. That gesture alone showed how much they care about their guests. The area around the property does have a bit of a sketchy reputation, so I can’t say I was shocked that something weird like this happened. Thankfully, my girlfriend and I were okay, and it turned out not to be anything serious. The staff even showed me the security footage, and it just looked like a gust of wind blew something into the window. As for the hotel itself — it’s colorful, vibrant, and has some amazing touches. The hidden speakeasy was absolutely to die for, and the pool area was beautifully decorated and relaxing. Overall, I’d give the Zazz an 8.5/10 on the Zazz scale. 5/10 on whether I’d stay again — mostly because of the surrounding area and that random scare. That being said, if you’re looking for a unique, fun property with a staff that truly looks out for its guests, Zazz is worth considering.
Stayed 1 night in Sep 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Vandana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was great Sam and Jovine was awesome great customer service ❤️
Stayed 5 nights in Aug 2025