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Xperia Grand Bali Hotel - All Inclusive

4.0 star property
4-star all-inclusive property near Kleopatra Beach

Choose dates to view prices

Photo gallery for Xperia Grand Bali Hotel - All Inclusive

Seasonal outdoor pool, open 9 AM to 7:00 PM, free cabanas
Front of property - evening/night
Club Suite | Premium bedding, free minibar, in-room safe, desk
57-cm LCD TV with satellite channels, TV
Seasonal outdoor pool, open 9 AM to 7:00 PM, free cabanas

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • All inclusive
  • Spa
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
Saray Mahallesi Damlatas Caddesi, Alanya, Antalya, 07400
  • Place, Alanya Culture Center
    ‪2 min walk‬
  • Place, Damlatas Caves
    ‪3 min walk‬
  • Place, Alanya Aquapark
    ‪3 min walk‬
  • Airport, Gazipasa (GZP-Gazipasa - Alanya)
    ‪43 min drive‬

Room options

View all photos for Standard Double or Twin Room

Premium bedding, free minibar, in-room safe, desk

Standard Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 236 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Premium bedding, free minibar, in-room safe, desk

Standard Triple Room

  • City view
  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Economy Double or Twin Room

Premium bedding, free minibar, in-room safe, desk

Economy Double or Twin Room

  • City view
  • 193 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room

Premium bedding, free minibar, in-room safe, desk

Standard Single Room

  • City view
  • 237 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Economy Single Room

Premium bedding, free minibar, in-room safe, desk

Economy Single Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 193 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Suite (King)

Deluxe Suite (King) | Premium bedding, free minibar, in-room safe, desk

Deluxe Suite (King)

  • City view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Club Room

Club Room | Premium bedding, free minibar, in-room safe, desk

Club Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 301 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed OR 1 Double Bed and 1 Twin Bunk Bed

View all photos for Club Suite

Club Suite | Premium bedding, free minibar, in-room safe, desk

Club Suite

  • City view
  • 376 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed, 2 Twin Beds and 1 Large Twin Bed

About the neighborhood

Alanya

Alanya City Center stay.At this Alanya City Center property, you'll be well placed to visit Kleopatra Beach and Alanya Aquapark, both within a 5-minute walk. Alanya Culture Center and Alanya Archeological Museum are also within half a mile (1 km).

What's nearby

  • Alanya Culture Center - 2 min walk - 0.1 miles
  • Damlataş plajı - 3 min walk - 0.2 miles
  • Damlatas Caves - 3 min walk - 0.2 miles
  • Alanya Aquapark - 3 min walk - 0.2 miles
  • Alanya Harbor - 10 min walk - 0.6 miles

Getting around

  • Gazipasa (GZP-Gazipasa - Alanya) - 53 min drive

Restaurants

  • ‪Smak Cafe & Eatery - ‬2 min walk
  • ‪Cadde Balık - ‬3 min walk
  • ‪Anna Piccini - ‬2 min walk
  • ‪Caligo Restaurant - ‬3 min walk
  • ‪Sherlock Holmes Restaurant - ‬2 min walk

About this property

Xperia Grand Bali Hotel - All Inclusive

4-star all-inclusive property near Kleopatra Beach
Xperia Grand Bali Hotel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

A private beach is featured. Xperia Grand Bali Hotel - All Inclusive offers its guests a seasonal outdoor pool and a children's pool. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Spa services, a library, and a terrace are also featured at the business-friendly Xperia Grand Bali Hotel - All Inclusive. An airport shuttle (available on request) is available for a fee.

Smoking is allowed in designated areas at this 4-star Alanya property.

  • 1 building
  • 96 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1996
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool
Xperia Grand Bali Hotel - All Inclusive offers 96 air-conditioned accommodations with free minibar items and minibars. Beds feature premium bedding. A pillow menu is available. 57-cm LCD televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, facials, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Private beach nearby, free beach shuttle
Villa Sunflower Hotel
Alanya City Center
  • Pool
  • All inclusive
  • Spa
  • Kids pool
4.1 out of 5, Very Good, 212 reviews
$146 nightly
The price is $163
Jun 6 - Jun 7
Total with taxes and fees
Villa Sunflower Hotel

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available
  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 5:00 PM on request
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Library
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Phone accessibility kit
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 57-cm LCD TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Late-night room service
  • Mini-fridge
  • Paper towels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 2:00 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 31 to April 1:
  • One of the dining venues
  • Bar/Lounge
  • Laundry facilities
  • Meeting facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Xperia Grand Bali Hotel - All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: TRY 400 per person (one-way)
  • Airport shuttle fee per child: TRY 400 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in March and close in October.
  • Pool access available from 9 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Xperia Bali
Hotel Xperia
Hotel Xperia Grand Bali
Xperia Bali
Xperia Bali Hotel
Xperia Grand
Xperia Grand Bali
Xperia Grand Bali Alanya
Xperia Grand Bali Hotel
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Xperia Grand Bali Hotel Adults Alanya
Xperia Grand Bali Hotel Adults
Xperia Grand Bali Adults Alanya
Xperia Grand Bali Adults
Xperia Grand Bali Hotel Adults Only
Xperia Grand Bali Hotel All inclusive Alanya
Xperia Grand Bali Hotel All inclusive
Xperia Grand Bali All inclusive Alanya
Xperia Grand Bali Hotel All Inclusive
Xperia Grand Bali All Inclusive Alanya
Xperia Grand Bali All Inclusive
Xperia Bali Inclusive Alanya
Xperia Grand Bali Hotel - All Inclusive Alanya
All-inclusive property Xperia Grand Bali Hotel - All Inclusive
Xperia Grand Bali Hotel All Inclusive Alanya
Xperia Grand Bali Hotel - All Inclusive Alanya
Xperia Grand Bali Hotel Adults Only
Xperia Grand Bali Hotel
Xperia Grand Bali Inclusive
Xperia Grand Bali Hotel - All Inclusive All-inclusive property

Frequently asked questions

How close is Xperia Grand Bali Hotel - All Inclusive to the airport?

Xperia Grand Bali Hotel - All Inclusive is 26.1 mi (53-min drive) away from the Gazipasa (GZP-Gazipasa - Alanya) airport, the closest popular airport to the property.

How much does it cost to stay at Xperia Grand Bali Hotel - All Inclusive?

As of Jun 4, 2026, prices found for a 1-night stay for 2 adults at Xperia Grand Bali Hotel - All Inclusive on Jun 7, 2026 start from $120, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Xperia Grand Bali Hotel - All Inclusive have an airport shuttle?

Xperia Grand Bali Hotel - All Inclusive offers an airport shuttle from 8:00 AM to 5:00 PM, on request, for a charge of TRY 400. per person, one-way.

How close is Xperia Grand Bali Hotel - All Inclusive to the beach?

This property is a short 5-minute walk from Kleopatra Beach and 6-minute walk from Damlataş plajı. Don't forget your sunscreen!

Does Xperia Grand Bali Hotel - All Inclusive offer free breakfast?

Xperia Grand Bali Hotel - All Inclusive does not offer free breakfast.

Is there a casino at Xperia Grand Bali Hotel - All Inclusive?

No, there is no casino at this property.

What time is check-in at Xperia Grand Bali Hotel - All Inclusive?

Check-in start time: noon; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Xperia Grand Bali Hotel - All Inclusive?

Free parking is not available at this property.

Does Xperia Grand Bali Hotel - All Inclusive have a pool?

Xperia Grand Bali Hotel - All Inclusive features a seasonal outdoor pool and a children's pool. Guests can enjoy pool access from 9 AM to 7:00 PM.The pool is closed seasonally each year from October 31 to April 1.

Does Xperia Grand Bali Hotel - All Inclusive have a restaurant?

Yes, there are 2 restaurants on site. One of the dining venues will be closed seasonally each year from October 31 to April 1.

Does Xperia Grand Bali Hotel - All Inclusive have a spa?

This property doesn't have a spa, but it does offer aromatherapy, massages, and facials.

How close is Xperia Grand Bali Hotel - All Inclusive to downtown Alanya?

Xperia Grand Bali Hotel - All Inclusive is 0.3 mi away from Alanya.

Xperia Grand Bali Hotel - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 36 out of 115 reviews
Rating 8 - Good. 42 out of 115 reviews
Rating 6 - Okay. 23 out of 115 reviews
Rating 4 - Poor. 8 out of 115 reviews
Rating 2 - Terrible. 6 out of 115 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is amazing. The Spa service is 5 Stars. Book with confidence.
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Mehmetali

Liked: Room comfort
Duş küf .genel konforlu.kahvalti vasat.havuz çok küçük.bu fiyat cok
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Reinhard Martin

Liked: Staff & service, amenities, property conditions & facilities
Essen man wurde satt Spiegeleier fehlt beim Frühstück Kellner sehr gut
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

MELAHAT

Liked: Cleanliness, staff & service, amenities
Preisleistungsverhältnis top nur ist das Hotel in den Jahren inzwischen runter gekommen renorvierungsbedürftig
Stayed 12 nights in Jul 2024
Verified

4/10 Poor

Mithat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Memnun kalmadık erken ayrıldık.

Tatilimizin amacı 5 gün sabah akşam denize girmekti. Ancak otelin plajı halk plaj imiş. Şezlong ve güneşlik ücretli, havlu depozitolu otelden alıp plaja gidecekmişiz. Hizmet aktivitelerde her dahil anlamda olup bunların hem halk plajında denize girilir vede Şezlong ve güneşlik ücretlidir diye yazılmış olsaydı bu oteli tercih etmezdik. iki kez denize girdik. baktık zevk alamıyoruz otelden erken ayrıldık. Ayrıca da ilk olarak bir balkonsuz otele rast geldik. Denizden geldiğimizde ıslakları kurutacak yer yoktu. Çünkü otelin arka odaları hepsi balkonsuzdu. Otelin gece eğlencesi 900 m. uzakta ortak otelde olması da hiçte hoş olmamıştı. Bence bu otel sadece konaklama için çok uygun bir otel.
Stayed 5 nights in Jun 2024
Verified

8/10 Good

Turkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 netter

Opphold 5 netter med to barn. Kanskje ikke anbefalt med familier med små barn, siden basseng området var så liten og ikke så veldig mye aktiviteter for barn. All incl hotell, alkohol valg og mat var ikke så veldig bra. Men ellers Veldig bra renhold på hotellrom, kort vei til cleopatra stranden og til sentrum.
Stayed 5 nights in Sep 2023
Verified

6/10 Okay

Maria

Disliked: Staff & service, property conditions & facilities
Personalet var u venligt. Maden var fint Og hotels tilstand er meget gammel dør, vandhane seng larmer meget.
Stayed 6 nights in Jul 2023
Verified

8/10 Good

Ajsen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk vistelse, blev uppgraderat till deluxrum, närhet till stan, Kleopatrastranden
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Berke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hem çalışanların ilgisi hem de otelin konumu ve rahatlığı harikaydı.
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Erdem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yeri merkezi temiz fiyat performans oteli
Stayed 1 night in May 2023
Verified

10/10 Excellent

Tiina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huippua palvelua ja erittäin siisti ja hyvä hotelli Alanyan keskustassa.
Stayed 1 night in Sep 2022
Verified

6/10 Okay

Danica

Liked: Cleanliness
Es gab viel Gemüsse zum Auswahl, aber wenig essbare Obst. Zu wenig Fleisch, immer das gleiche. Für die Kinder war das nicht geeignet. Personal war nett, auch besonders die im Reinigung.
Stayed 15 nights in Jul 2022
Verified

2/10 Terrible

abdelfatah

Disliked: Amenities
Ei mitä pidätävä
Stayed 7 nights in Jul 2022
Verified

6/10 Okay

Mehran

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Russer hotel med elendig smagsløst mad.

Russer hotel med elendig smagsløst mad. Kokken står ved hvert måltid og nedstire og sviner gæsterne til på tyrkisk hvis man så meget som rynker på næsen over maden. Det skulle forstille at være et 4 stjernet hotel. Men hvis man beder en tjener, som alligevel bare står og snakker om noget at drikke til sit ellers afskyelige måltid, bliver man mødt med et grin og et flabet svar om at det kan du selv hente i baren. Morgen maden består af tørt brød og smagsløst slatten ost skåret, der af uforklarlige årsager er skåret ud i trekanter? De har en æg-station som står klar, men på den uge jeg var der oplevede jeg kun 1 gang at der var en kok til at betjene den. Alle de andre dage kunne man godt kigge langt efter spejleæg eller omlet. Til sidst måtte jeg selv gå ind og lave mine egne æg, da det var umuligt at få personalet til det. Receptionisterne er søde nok, og de eneste på hotellet der snakker engelsk. På hotellets beskrivelse står der, at de har tilknyttet privat strand med solsenge og de har 3 barer. Det passer dog ikke ikke! Der er kun 1 bar åben på hotellet og det er muligt det er deres privat strand, men det er ikke noget man som gæst kan nyde godt af. All Inclusive gælder ikke på deres "private strand" og ligge stole skal man betale for, ligesom alle andre der kommer udefra. Kunne havde være et fint Hotel, hvis der var noget ledelse der fungerede.
Stayed 7 nights in Jun 2022
Verified

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location close to the beach. Reasonable selection of food and drinks for this money.
Stayed 3 nights in May 2022
Verified

6/10 Okay

Elena

Disliked: Property conditions & facilities

Не рекомендую

Люблю начинать с плюсов. Отель отлично расположен. Близко и к пляжу, и к центру. Вокруг есть все необходимое: кафе, магазины, мигрос. Персонал делает все необходимое. НО! Отель, его номера, ресторан, холл очень, очень уставшие! Все такое видавшее виды. Еда такая, что голодными не останитесь, но тоже очень скромно и непрезентабельно.
Stayed 8 nights in Oct 2021
Verified

6/10 Okay

Agnieszka

Liked: Cleanliness, property conditions & facilities, room comfort

Super lokalizacja z rozczarowującą kuchnią

Przyjemny obiekt, czysty, dbałość o higienę wysoka, obsługa ok, lokalizacja znakomita. Jedyny mankament to posiłki. Mieliśmy opcję all inclusive, ale po jednej kolacji i śniadaniu zrezygnowaliśmy z korzystania z hotelowej restauracji. Dla nas posiłki były niejadalne. Szkoda bo kuchnia turecka jest wyśmienita. Jedliśmy poza hotelem
Stayed 1 night in Oct 2021
Verified

8/10 Good

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra

Jättebra hotell bra service. Underbar personal . Och bra läge 🙏
Stayed 4 nights in Oct 2021
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great location and very friendly staff
Stayed 7 nights in Sep 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Месторасположение возле бутиков и магазинов. Небольшая прогулка до пляжа. Персонал говорит на русском языке. Вечерняя анимация в другом отеле с напитками все включено. Приятное пребывание в этом отеле. Кондиционер работает очень хорошо. Негативных сторон не наблюдалось. Все предусмотрено для хорошего отдыха туристов.
Stayed 2 nights in Jul 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyvä hotelli

Hyvä hotelli ja ihana yksityinen ranta. Suosittelen nuorille pariskunnille. Miinuksena: huoneet ovat pieniä.
Stayed 2 nights in Apr 2021
Verified

10/10 Excellent

Andrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отель для своих денег отличный.
Stayed 3 nights in Nov 2020
Verified

4/10 Poor

Burhan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Yönetim çok kötü

Otel yönetiminin müşteriye davranışı iyi değil yönetimde sorun var
Stayed 1 night in Oct 2019
Verified

4/10 Poor

Camilla Friis

Liked: Room comfort
Disliked: Staff & service

En ikke rar oplevelse.

Der manglede tallerkener, kopper, bestik. Tjenerene fik skæld ud, og undskyldte til gæsterne. Nogle tjenere græd, ikke et smil.. var til tider ubehøvlet sagde til gæsterne at de havde drukket 5 øl i dag eller 7 sodavand. Sprang rengøring over til tider på værelserne. For mange russer, river alt til sig fra buffen, ingen mad efter 10 min åbenhed.
Stayed 15 nights in Oct 2019
Verified

6/10 Okay

Michal

Liked: Property conditions & facilities, room comfort

Bad start but happy end

Beginning of our stay was the worst you can imagine. When we arrived, hotel was full and there was no room for us. It was told to me, that there was problem with credit card and it was my fault. Luckily I had all information about our reservation and also contacted hotel few days before. After almost 1 hour of arguing, we got compensation and could use other hotel as well which was very good. We enjoy stay there mostly because of the other Xperia hotel. Food was nice, lot of sweets and everything. Staff was friendly, just on reception they could speak better english. Wi-fi almost didn't work, minibar just with water (at least something and water every day), I could imagine better cleaning of the room (we had to press button to show to clean our room, because they didn't come for one day - nobody inform me if I have to press it, there should be daily cleaning). So bad start, but it enden up really good and we enjoyed it - thanks to the manager (but if I wouldn't speak english and wouldn't be able to negotiate about situation, we would have to pay extra 50 euro for stay in other hotel for one night and without any compensation or canceling of our stay). If you wanna be close to city center, it's great place. Close to shopping, bar and everything.
Stayed 7 nights in Aug 2019