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Crystal Palm Hotel

4.5 star property
4.5-star luxury hotel in Tesano

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Photo gallery for Crystal Palm Hotel

Staircase
Outdoor pool, pool umbrellas, sun loungers
Lobby lounge
Executive Suite | Down comforters, minibar, in-room safe, desk
Front of property - evening/night

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Free airport shuttle
  • Breakfast included
  • Room service
  • Bar
  • Gym

Explore the area

Map
4 Street-Tesano, 14th South Loop-Tesano, Accra
  • Achimota Mall
    ‪6 min drive‬
  • University of Ghana
    ‪9 min drive‬
  • Accra Mall
    ‪10 min drive‬
  • Accra (ACC-Kotoka Intl.)
    ‪11 min drive‬

Room options

View all photos for Executive Suite

Executive Suite | Down comforters, minibar, in-room safe, desk

Executive Suite

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Down comforters, minibar, in-room safe, desk

Executive Double Room

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Down comforters, minibar, in-room safe, desk

Standard Single Room

  • 323 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

Down comforters, minibar, in-room safe, desk

Double or Twin Room

  • 366 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Accra

Tesano stay.Your stay at this Tesano hotel places you within 3 miles (5 km) of Wheel Story House and Achimota Mall. Achimota Forest and Accra Zoo and Endangered Primate Breeding Centre are also within 6 miles (10 km).

What's nearby

  • Achimota Mall - 6 min drive - 2.9 miles
  • University of Ghana - 9 min drive - 4.7 miles
  • Accra Mall - 10 min drive - 5.6 miles
  • Makola Market - 12 min drive - 5.0 miles
  • U.S. Embassy - 14 min drive - 5.8 miles

Getting around

  • Kotoka Intl. Airport (ACC) - 10 min drive

Restaurants

  • ‪Mambo - ‬5 min drive
  • ‪Rythymz Pub & Grill - ‬5 min walk
  • ‪Dimaensa Restaurant - ‬4 min drive
  • ‪Zoozoo Restaurant - ‬12 min walk
  • ‪Papaye - ‬14 min walk

About this property

Crystal Palm Hotel

4.5-star luxury hotel in Tesano
Crystal Palm Hotel offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business center and meeting rooms are available. The luxury Crystal Palm Hotel also features a terrace, laundry facilities, and dry cleaning/laundry services. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 4.5-star Accra hotel.

  • 70 guestrooms or units
  • 2 levels
  • 2 buildings
  • Meeting rooms
  • Built in 2002
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Crystal Palm Hotel offers 70 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 21-inch plasma televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Accra hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Languages

English, French

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Exterior

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 21-inch plasma TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Down comforter

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Crystal Palm Accra
Crystal Palm Hotel
Crystal Palm Hotel Accra
Crystal Palm Hotel Hotel
Crystal Palm Hotel Accra
Crystal Palm Hotel Hotel Accra

Frequently asked questions

How close is Crystal Palm Hotel to the airport?

Crystal Palm Hotel is 6.3 mi (10-min drive) away from the Kotoka Intl. Airport (ACC) airport, the closest popular airport to the property.

Does Crystal Palm Hotel have an airport shuttle?

Crystal Palm Hotel offers a free airport shuttle, available 24 hours a day, on request.

How close is Crystal Palm Hotel to the beach?

This hotel is 12.5 mi (32-min drive) from Labadi Beach and 10.5 mi (34-min drive) from Laboma Beach. Don't forget your sunscreen!

Does Crystal Palm Hotel offer free breakfast?

Crystal Palm Hotel offers free continental breakfast every day.

Is there a casino at Crystal Palm Hotel?

No, there is no casino at this hotel, but Golden Dragon Casino (11-min drive) is nearby.

What time is check-in at Crystal Palm Hotel?

Check-in start time: 2 PM; Check-in end time: 6 PM.

Is there free parking at Crystal Palm Hotel?

This hotel offers free self parking.

Does Crystal Palm Hotel have a pool?

Crystal Palm Hotel features an outdoor pool and a children's pool.

Does Crystal Palm Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Crystal Palm Hotel have a spa?

There are no spa services available at this hotel.

How close is Crystal Palm Hotel to downtown Accra?

Crystal Palm Hotel is 3.2 mi away from Accra.

Crystal Palm Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 2 out of 33 reviews
Rating 8 - Good. 10 out of 33 reviews
Rating 6 - Okay. 15 out of 33 reviews
Rating 4 - Poor. 6 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

7.4/10

Cleanliness

6.8/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Jimmy, Los Angeles California

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel

The hotel staff was very good. The room is small I& bed was small. Not close to any malls or stores
Stayed 3 nights in Aug 2017

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

6/10 Okay

Verified traveler

10/10 Excellent

Prince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Ben, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nonplussed

I would only recommend this hotel if you have a car and are in and out of the hotel and not at all looking to stay longer than a few hours. Otherwise, pay the extra money and choose something a little better !

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

You get what you pay for !

Nothing at all special. The area is so quiet at night with nothing around there at all. Fortunately taxis do stop by to rescue you if needed.

8/10 Good

norma, hedgesville,wv

Liked: Cleanliness, staff & service, room comfort

Ok hotel

The dining room hostess was very sweet and kind. Very nice person. Bathtub wad in a little downhill so when I took a showerthe water ran out of the tub. It was a very nice place to stay. I will stay there again.

6/10 Okay

ibka, accra

Liked: Cleanliness, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent Greater Accra hotel

Unless willing to pay a premium price in Ghana for a hotel room, expectations should be realistic. This hotel (note there are two locations about a block apart; I was in #2) was quite good in comparison to most comparable hotels in other parts of Ghana. I was happy to return to this hotel at the end of my tour of the country. By developing country standards, it was clean, regularly had hot water, the air conditioner worked well, and the staff were generally accommodating. The internet connection was good, though, understandably, at times the server was slow to load pages. The hotel is located in Tesano, a sort of suburb of Accra, which is close to the airport (20 minutes in light traffic; 45-60 during rush hour). The area is sparse as far as things to do, but has some shops to meet basic food and drink needs. It's a fairly quiet section of the city, set in a mostly residential area. If going to Ghana, note that getting an MTN SIM card will allow you to receive incoming calls from the US (and possibly Western Europe?) for free.

6/10 Okay

N Nathan, London

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
In Accra hotel prices are expensive probably due to a lack of available rooms. This hotel is quite clean but there were a lot of shortcomings- eg leak from the bath, shower curtain wraps around the person who is taking a shower, safe not working, light not working etc.

6/10 Okay

Winemaker

Liked: Cleanliness, room comfort

Least expensive pool in Accra

Nice staff. The pool is old but swimmable. There is a pool bar with a limited drink menu, but in Ghana you mainly drink beer. Only the Executive rooms have balconies not all rooms as advertised, but that's okay if the power goes off. The emergency generator storms the balconies. Our bathroom was clean, but had a smell of sewer gas, but an open window took care of it. Rooms are large and comfy. Not a bad budget hotel. The local market around the corner sells bottled water cheap.

6/10 Okay

American senior, USA (West Coast)

Liked: Staff & service
Disliked: Property conditions & facilities

A single man's thoughts

Very helpful staff. Had to change rooms due to lack of shower curtain in Room 303, however. Insufficient hot water for full shower. Would be nice if pool had a shallower end connected to the deeper waters. Didn't find any real interesting activity within walking distance of hotel.

10/10 Excellent

Denies

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Bryon, Nevada

Disliked: Staff & service

Don't stay here

Terrible food and food service. The staff does not understand how to take instruction and the food is all the same.

8/10 Good

Eric, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Very good service, quiet, confortable, safe. I recommend it. Very functional and reasonably priced.

6/10 Okay

Abiodefi

Disliked: Cleanliness, property conditions & facilities

6/10 Okay

John, Cornwall England

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Daniel, Geneva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was benerally OK

I didnt give the maximum of 5 because there were two problems: 1. The phone number indicated in the reservation confirmation was wrong! I couldn't inform the hotel on the arrival that the aircraft came earlier. Nobody from the hotel was there. I had to pay the taxi for the hotel. 2. Internet access in the hotel was not always perfect. Sometimes I had to insist to have the connection.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crystal Palm Hotel

Nice and Cozy. Staff are warm and courteous. location is not exactly central but pretty serene and relaxing

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

horrendous

not my cup of tea!

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Wifi ( internet) in camera inesistente. Acqua calda camera: per fortuna che siamo in Africa è le temperature permettono la doccia anche fredda. Pulizia della camera ottima. Colazione ; adatta per chi cura la dieta dimagrante.
Stayed 5 nights in Nov 2017

8/10 Good

Jahn Petter, Tromsø

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exellent for work.

This hotel is in Tessano north of Accra centre. It is a very quiet area. It takes about 20 min downtown with a taxi. The price is reasonable, internet is working and the staff is friendly. The area is exellent for a morning stroll, there is a local market 10 -15 min walk from the hotel. A good place to stay for work. There are local shops nearby selling water and snacks.

4/10 Poor

Mikael Brink, Sverige

Liked: Cleanliness

OK vistelse avsides i Accra

Ok om man har business i närheten. Inget gym, svajig el, svajigt internet, poolen var nog inte rengjord på månader. Ok bar och service men inget märkvärdigt. Hård säng, dåligt tryck iduschen. Funkade för min vistelse men tyvärr inte värt priset i min mening.

6/10 Okay

Verified traveler

Liked: Cleanliness

für Kurzaufenthalte geeignet

Bin zum zweitenmal für eine Nacht in diesem Hotel gewesen. Die Ankunftszeit der Flüge aus Europa liegt immer in den Abendstunden, dadurch ist eine Weiterfahrt nach Kumasi (Wohnort meiner Tochter) erst am nächsten Tag möglich. Das Hotel ist sauber, hat einen abgeschlossenen Hof (wichtig) mit Parkplätzen und bietet ein ordentliches Frühstück. Leider war der Pool - wegen Wassermangels - dieses Mal nicht befüllt.