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Neues Schloss Privat Hotel Zurich, Autograph Collection

5.0 star property
5-star luxury hotel near Tonhalle Zurich

Choose dates to view prices

Photo gallery for Neues Schloss Privat Hotel Zurich, Autograph Collection

A balcony with a round table and a yellow cushion, overlooking a row of historic buildings with ornate architecture.
A modern dining area with round tables and chairs, a blue sofa, and a cactus plant.
A modern hotel facade with large windows and a well-lit entrance.
A modern living room with a sofa, coffee table, ottoman, and a decorative partition.
A modern hotel room with a large bed, a desk, and a view of the city through floor-to-ceiling windows.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Stockerstrasse 17, Zürich, ZH, 8002
  • Place, FIFA World Football Museum
    ‪5 min walk‬
  • Place, Bahnhofstrasse
    ‪5 min walk‬
  • Place, Paradeplatz
    ‪6 min walk‬
  • Airport, Zürich (ZRH)
    ‪14 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a small table with a plant.

Superior Room, 1 King Bed

7.8 out of 10
Good
(6 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 Bedroom, Terrace

A hotel room with a large bed, a desk with a flat-screen TV, a chair, a small table, and a sofa.

Junior Suite, 1 Bedroom, Terrace

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Balcony

A hotel room with a bed, a sofa, a small table, and a window with curtains.

Superior Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a TV, and a window with sheer curtains.

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Terrace

A hotel room with a large bed, a nightstand, a lamp, a TV, and a window with curtains.

Suite, 1 Bedroom, Terrace

  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room, 2 Twin Beds

A hotel room with a large bed, a desk with a computer, a chair, and a TV.

Superior Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom, Corner (Balcony)

A modern hotel room with a large bed, a side table, a chair, and a view of the city through sheer curtains.

Suite, 1 Bedroom, Corner (Balcony)

  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Zürich

Zürich Center stay.You'll be steps from Tonhalle Zurich and within a 10-minute walk of FIFA World Football Museum with a stay at this Zürich Center hotel. Buerkliplatz and Bahnhofstrasse are also within half a mile (1 km).

What's nearby

  • FIFA World Football Museum - 5 min walk - 0.3 miles
  • Bahnhofstrasse - 5 min walk - 0.3 miles
  • Paradeplatz - 6 min walk - 0.4 miles
  • Fraumuenster - 8 min walk - 0.5 miles
  • Lindenhof - 11 min walk - 0.6 miles

Getting around

  • Stockerstrasse Tram Stop - 4 min walk
  • Zürich Limmatquai Station - 15 min walk
  • Zurich Airport (ZRH) - 32 min drive

Restaurants

  • ‪The Lobby Lounge - ‬2 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪HEIDI & TELL Co. - ‬4 min walk
  • ‪Bistro & Grill am See - ‬6 min walk
  • ‪Bar Nocciolina - ‬5 min walk

About this property

Neues Schloss Privat Hotel Zurich, Autograph Collection

5-star luxury hotel near Tonhalle Zurich
Neues Schloss Privat Hotel Zurich, Autograph Collection offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 409 square feet (38 square meters) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the luxury Neues Schloss Privat Hotel Zurich, Autograph Collection. You'll have access to the health club at a partner property. Parking is available for a fee.

This 5-star Zürich hotel is smoke free.

  • 1 building
  • 57 guestrooms or units
  • 5 levels
  • 409 sq ft of conference space
  • 38 sq m of conference space
  • Built in 1930
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Neues Schloss Privat Hotel Zurich, Autograph Collection offers 57 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

This Zürich hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Fitnesspark & Wellness Stockerhof. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Sep 4 - Sep 5
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Property amenities

Family friendly

  • In-room crib
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (CHF 42 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 42 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 50 per accommodation, per stay
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 70.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 42 per person
  • Valet parking fee: CHF 42 per day
  • Pet fee: CHF 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Hotel Neues Schloss Zürich
Neues Hotel Zürich
Neues Schloss Hotel Zürich
Neues Schloss Zürich
Neues Schloss Zürich Hotel
Schloss Zürich
Sheraton Schloss Hotel Zürich
Sheraton Zürich Neues Schloss Hotel
Sheraton Zürich Neues Schloss Hotel Zurich
Zürich Schloss
Sheraton Zürich Neues Schloss Zurich
Sheraton Zürich Neues Schloss
zürich Sheraton
Sheraton zürich
Sheraton Zurich
Sheraton Neues Schloss Hotel
Sheraton Neues Schloss
Sheraton Zürich Neues Schloss Hotel
Neues Schloss Privat Hotel Zurich, Autograph Collection Hotel
Neues Schloss Privat Hotel Zurich, Autograph Collection Zürich

Frequently asked questions

How close is Neues Schloss Privat Hotel Zurich, Autograph Collection to the airport?

Neues Schloss Privat Hotel Zurich, Autograph Collection is 8.5 mi (32-min drive) away from the Zurich Airport (ZRH) airport, the closest popular airport to the property.

How much does it cost to stay at Neues Schloss Privat Hotel Zurich, Autograph Collection?

As of Aug 12, 2026, prices found for a 1-night stay for 2 adults at Neues Schloss Privat Hotel Zurich, Autograph Collection on Aug 28, 2026 start from $459, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Neues Schloss Privat Hotel Zurich, Autograph Collection have an airport shuttle?

Airport shuttle services are not available at Neues Schloss Privat Hotel Zurich, Autograph Collection.

How close is Neues Schloss Privat Hotel Zurich, Autograph Collection to the beach?

This hotel is 0.8 mi (3-min drive) from Mythenquai Beach.

Does Neues Schloss Privat Hotel Zurich, Autograph Collection offer free breakfast?

Free breakfast isn’t provided at Neues Schloss Privat Hotel Zurich, Autograph Collection, but buffet breakfast is offered for a fee of CHF 42 per person. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Neues Schloss Privat Hotel Zurich, Autograph Collection?

No, there is no casino at this hotel, but Swiss Casinos Zurich (13-min walk) is nearby.

What time is check-in at Neues Schloss Privat Hotel Zurich, Autograph Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Neues Schloss Privat Hotel Zurich, Autograph Collection?

Free parking is not available at this hotel. Valet parking is available for CHF 42 per day.

Does Neues Schloss Privat Hotel Zurich, Autograph Collection have a pool?

Neues Schloss Privat Hotel Zurich, Autograph Collection does not have a pool.

Does Neues Schloss Privat Hotel Zurich, Autograph Collection have a restaurant?

Neues Schloss Privat Hotel Zurich, Autograph Collection is home to Castellan´s, which features Mediterranean cuisine.

Does Neues Schloss Privat Hotel Zurich, Autograph Collection have a spa?

Pamper yourself with a day at Fitnesspark & Wellness Stockerhof, where you can enjoy massages.

How close is Neues Schloss Privat Hotel Zurich, Autograph Collection to downtown Zürich?

Neues Schloss Privat Hotel Zurich, Autograph Collection is 0.8 mi away from Zürich.

Neues Schloss Privat Hotel Zurich, Autograph Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 172 out of 350 reviews
Rating 8 - Good. 121 out of 350 reviews
Rating 6 - Okay. 38 out of 350 reviews
Rating 4 - Poor. 13 out of 350 reviews
Rating 2 - Terrible. 6 out of 350 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Nazila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant staff Very helpful and friendly We had a great stay
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very quiet and pleasant hotel, excellent staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pristine, new and in a very clean condition. Modern amenities and a great downtown location.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Frank

A most wonderful hotel in a terrific neighborhood within walking distance of the lake. The rooms are very spacious, beautifully designed and elegantly decorated. The bed was extremely comfortable and the bathroom with walk-in shower and enough room for a stool was accommodated two sinks and plenty of good quality towels. The staff was delightful, prompt and super efficient. Room and maid service were excellent. Breakfast at CH 42 seems expensive .But for us it is THE Go -TO address in Zurich. Emily Vogl For us It is THE go -to address in Zurich
Stayed 4 nights in May 2026
Verified review

8/10 Good

Ade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel
Stayed 2 nights in Jun 2022
Verified review

10/10 Excellent

Zantae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has GREAT staff, they are very accommodating and helpful. Enjoyed my stay and would definitely recommend!
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

We really enjoyed our stay ! Great rooms , very friendly and helpful staff , great facilities and location . We will definitely return to this gem of a hotel !
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Warm welcome and great staff and service!
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located in the heart of Zurich downtown and next to the lake. Very clean and comfortable beds. I would stay there next time for sure
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

JNS

Liked: Cleanliness, staff & service, amenities
Good morning, I stayed at the hotel from the 25th to the 29th and would like to thank you for the excellent stay. At check-out, a payment of CHF 105.50 was made; however, I did not receive the receipt. Could you please send it to me? For your reference, here are the booking details: Hotels.com itinerary: 72069838315572 Guest name: Antoine Abouhamad Thank you in advance for your assistance. Kind regards, Antoine Abouhamad
Stayed 4 nights in Jan 2026
Verified review

6/10 Okay

Navdeep

Liked: Cleanliness, property conditions & facilities
One receptionist was very rude (Red haired Polish lady).That’s all. Expect more from five star hotel staff.
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Todd

Liked: Cleanliness, staff & service

Good location No AC

Staff was good Extremely disappointed that our hotel charged us extra for a suite yet had no real working air conditioning Room would not go below 22 C
Stayed 5 nights in Jul 2023
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Poor Quality Hotel, Stay Away from this One

Stay Away from this hotel. This is at best a 3.5-star hotel, not the 5-star listed here. There is no air conditioning to speak of, rooms were at best at 27 degrees C at night. The staff is wonderfully polite though, but would be good if they would not lie about not being able to fix the air conditioning and rooms not being ready -- when the rooms actually were ready. Overall, a poor quality hotel and no reason to stay here if you have other choices.
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Odilon

Liked: Staff & service

Cheiro ruim no quarto

Bom atendimento, porém o quarto tinha um cheiro horrível entranhado no tapete, velho, precisando trocar. Box minúsculo. Muito fraco para ser 5 estrelas.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Shinya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
会議室のサービスも素晴らしかった。また利用したいです。
Stayed 3 nights in May 2024
Verified review

6/10 Okay

Manuel

Liked: Cleanliness, room comfort
Extremamente decepcionado, Na chegada o quarto não estava disponível e pedi um late checkout de 1:00 horas e apesar do hotel não estar lotado foi negado. Falta de gentileza total!!
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Burghard

Liked: Cleanliness, property conditions & facilities

Le Château

Déja pas de service porter / voiturier etc à l’arrivée 20h, room 2 lits réserve par erreur, changement en king en downgrading de 21 â 15m2 sans récompense ni geste commercial. Pour le service il y a mieux pas loin. Si non, placement idéal pour tout activité. Parking sur place(!) et excellent petit déjeuner.
Stayed 4 nights in Aug 2022
Verified review

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location, near the lake. The people working at the hotel were great. I recommend it.
Stayed 4 nights in May 2022
Verified review

10/10 Excellent

saulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

otimo em Zurich

Muito boa localização, staff muito atencioso e sempre pronto para recomendar e orientar o hospede
Stayed 1 night in Apr 2022
Verified review

4/10 Poor

abdulrahman

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
about the A/C in the room is very bad and not change for me the room he keep me in same room and not give me anything to make me happy.
Stayed 1 night in Mar 2022
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modernes Stadthotel Nähe Tonhalle und See

Freundliches Personal, sehr aufmerksam. Komfortables Zimmer, sehr gute Lage unmittelbar bei Tonhalle und Kongresshaus, ruhig.
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Magnifique hôtel, calme, chambre agréable et spacieuse. La literie était parfaite et le personnel au petit soin.
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trotz des schwierigen Kontextes -Corona- wunderschöne Tage in Zürich gehabt. Das Zimmer war großzügig, für 3 Personen in Ordnung. Es hat an nichts gefehlt.
Stayed 1 night in Jul 2020
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service!

Booked a one night stay-cation and used the room during the day as part of a bachelorette celebration. The staff went over and above in providing extra refreshments for the celebration and was very accommodating to my requests.
Stayed 1 night in Jul 2020
Verified review

6/10 Okay

Hillary

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice service but rooms need help

The bathroom was so small my husband literally couldn’t use the facilities without very awkward positioning. The air was broken and we couldn’t adjust the heat down, which made it impossible to sleep at night, and since it was below freezing at night, was too cold to open the window to cool down the room. Employees are excellent though.
Stayed 2 nights in Feb 2020