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City-Hotel Ochsen

4.0 star property
4-star hotel near Zug Old Town

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Photo gallery for City-Hotel Ochsen

View from room
Lobby
Sauna
Restaurant
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Kolinplatz 11, Zug, 6300
  • Place, Zug Old Town
    ‪2 min walk‬
  • Place, Lake Zug
    ‪3 min walk‬
  • Place, Metalli Shopping Centre
    ‪11 min walk‬
  • Airport, Zürich (ZRH)
    ‪42 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Double Room

8.8 out of 10
Excellent
(8 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Single Room

Superior Single Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Single Room

8.6 out of 10
Excellent
(4 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Junior Double Room

Junior Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Double Room

  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Zug

On lake.With a stay at this Zug hotel, you'll be steps from Zug Old Town and a 5-minute walk from Lake Zug. Also, Metalli Shopping Centre is within half a mile (1 km) and Bossard Arena is within 2 miles (3 km).

What's nearby

  • Zug Old Town - 2 min walk - 0.1 miles
  • Lake Zug - 3 min walk - 0.2 miles
  • Alpine Panorama Path - 8 min walk - 0.4 miles
  • Metalli Shopping Centre - 11 min walk - 0.6 miles
  • Bossard Arena - 18 min walk - 1.0 mile

Getting around

  • Zug (ZLM-Zug Train Station) - 11 min walk
  • Zurich Airport (ZRH) - 56 min drive

Restaurants

  • ‪Pìù - ‬3 min walk
  • ‪PLAZA café bistro bar - ‬3 min walk
  • ‪EGE Restaurant - ‬4 min walk
  • ‪Café Treichler - ‬7 min walk
  • ‪Au Premier - ‬1 min walk

About this property

City-Hotel Ochsen

4-star hotel near Zug Old Town
City-Hotel Ochsen offers its guests a sauna and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

A library, a terrace, and multilingual staff are also featured at the business-friendly City-Hotel Ochsen. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Zug hotel is smoke free.

  • 1 building
  • 42 guestrooms or units
  • 6 levels
  • Built in 1543
  • Continental breakfast (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
City-Hotel Ochsen offers 42 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Zug hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (CHF 15 per day); discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free continental breakfast available 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Friday (6:00 AM - 11:30 PM) and Saturday - Sunday (7:00 AM - 5:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 24 per pet, per night
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 85.0 per night.
  • Cribs (infant beds) are available for CHF 50.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night for adults; CHF 1.00 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 170 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: CHF 15 per day (492 ft away)
  • Pet fee: CHF 24 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 50.0 per night
  • Rollaway bed fee: CHF 85.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in smoking rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

City-Hotel Ochsen Hotel Zug
City-Hotel Ochsen Hotel
City-Hotel Ochsen Zug
City Hotel Ochsen
City-Hotel Ochsen Zug
City-Hotel Ochsen Hotel
City-Hotel Ochsen Hotel Zug

Frequently asked questions

How close is City-Hotel Ochsen to the airport?

City-Hotel Ochsen is 31.2 mi (56-min drive) away from the Zurich Airport (ZRH) airport, the closest popular airport to the property.

How much does it cost to stay at City-Hotel Ochsen?

As of Jun 11, 2026, prices found for a 1-night stay for 2 adults at City-Hotel Ochsen on Jul 10, 2026 start from $307, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does City-Hotel Ochsen have an airport shuttle?

City-Hotel Ochsen offers an airport shuttle 24 hours a day, on request, for a charge of CHF 170 per vehicle, one-way.

Does City-Hotel Ochsen offer free breakfast?

City-Hotel Ochsen offers free continental breakfast on weekdays between 6:30 AM and 10:00 AM and weekends between 8:00 AM and 10:00 AM.

Is there a casino at City-Hotel Ochsen?

No, there is no casino at this hotel, but Grand Casino Lucerne (24-min drive) is nearby.

What time is check-in at City-Hotel Ochsen?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at City-Hotel Ochsen?

Free parking is not available at this hotel.

Does City-Hotel Ochsen have a pool?

City-Hotel Ochsen does not have a pool.

Does City-Hotel Ochsen have a restaurant?

City-Hotel Ochsen is home to Restaurant au premier, which features international cuisine.

Does City-Hotel Ochsen have a spa?

There are no spa services available at this hotel.

How close is City-Hotel Ochsen to downtown Zug?

City-Hotel Ochsen is 0.1 mi away from Zug.

City-Hotel Ochsen Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 88 out of 133 reviews
Rating 8 - Good. 41 out of 133 reviews
Rating 6 - Okay. 3 out of 133 reviews
Rating 4 - Poor. 0 out of 133 reviews
Rating 2 - Terrible. 1 out of 133 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

sar

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, room comfort
Lovely staff and a wonderful unique building
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Enjoyed our stay!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful Hotel, lovey staff and accommodations
Stayed 5 nights in May 2025
Verified

8/10 Good

Frank

Liked: Cleanliness
Friendly, clean, family hotel, centrally located in Zug.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Set in the Zug old town, close to the lake this hotel ismple but refined with very friendly staff and great service. I would stay again.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in a lovely place.

Beautiful hotel and very friendly and helpful staff. Perfectly located for walking by the lake and plenty of places to eat and drink close by.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing and spotless hotel
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Mathias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good location

Stayed three nights on a weekend vacay, good breakfest, friendly staff
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Nice town and hotel. Very modern and clean and great bed.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay! The staff was extremely helpful and friendly. Great location with restaurants, shopping and the lake nearby. I highly recommend and will stay there again.
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Private and Professional Swiss Hotel

Good stay with very professional staff and hotel is very private.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A night in Zug

A most beautiful town on an amazing day. Hotel was traditional Swiss with high cleanliness. Had a good meal in their bar area.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

ena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved Hotel Ochsen. The staff were all amazing, super kind and helpful. They really do go above and beyond to make your stay as comfortable as possible. The rooms and facilities were very clean and well kept, cleaned daily with nice shampoos and teas - we loved the mix between old authentic Swiss style and modern. The breakfast was great, fresh and lots of variety. Spa facilities were also fantastic and you can reserve for free so you have a private time allocated. Overall this hotel was perfect, I will be recommending to friends and family too. Thank you/Danke to the lovely staff too.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Margrit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in beautiful part of town.

Beautiful hotel in the old part of the city. Very picturesque. The hotel is modern and has great design. The room was so comfortable, very clean with crisp bedding. The decor was minimalistic and modern which I love. Also, the buffet breakfast in the morning was delicious with a great selection.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

It was amazing the satff were super friendly Dominic the concierge was fantastic
Stayed 3 nights in Feb 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The hotel looks just renovated. Bathroom products are high quality, I appreciated a lot the refilling idea (instead of one use products). I liked the wood furniture in the room, and the big size bed. Very kind reception staff.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel! Cleanliness is irreproachable. All details well thought.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming stay in a pretty part of Zug. The facilities are modern despite the age of the building itself. church bells feature thematically
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

VOLKER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
refrigerator might be a plus
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They could make more of an effort to have rooms ready early for guests requesting early check in. When someone has made an overnight flight and requested early arrival and check in, housekeeping should be instructed to get those rooms ready as a priority.
Stayed 2 nights in Oct 2022
Verified

6/10 Okay

Pance

Liked: Cleanliness
No airconditioning
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Roman

Liked: Cleanliness, amenities, property conditions & facilities
Spitzenhotel. Jederzeit wieder!
Stayed 1 night in Jan 2026