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Hotel Description

3-star hotel perfect for exploring Zihuatanejo

Heart of Zihuatanejo

A stay at this Playa la Madera hotel places you steps from Kioto Plaza and within a 5-minute walk of Zihuatanejo Bay. La Madera Beach and Principal Beach are also within half a mile (1 km).

Outdoor pool, terrace

An outdoor pool is featured at this hotel, along with free WiFi in public areas and a terrace. A picnic area, express check-out, and luggage storage are also on offer.

Free Internet, comfy beds

Featuring conveniences like refrigerators and coffee/tea makers, the 9 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Other amenities include pillowtop beds, minibars, and free bottled water.

Suite (No Kitchenette)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$33* Per night/room Sep 23 - Sep 24

Suite, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max

Property Features

As a guest of Villas Mercedes, you'll find an outdoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. Barbecue grills, multilingual staff, and a picnic area are also featured at Villas Mercedes. This 3-star Zihuatanejo hotel is smoke free.

  • 9 guestrooms or units
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Full-sized refrigerator/freezer

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free parking nearby

Room Amenities

Villas Mercedes offers 9 air-conditioned accommodations with minibars and safes. Beds feature pillowtop mattresses. Full-sized refrigerators/freezers and coffee/tea makers are provided. Bathrooms include showers and complimentary toiletries. This Zihuatanejo hotel provides complimentary wired and wireless Internet access. Cable television is provided. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • Television
  • Cable channels
  • Refrigerator (full size)
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 9:30 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 9:30 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Villas Mercedes

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Mercedes Villas
  • Villas Mercedes
  • Villas Mercedes Hotel
  • Villas Mercedes Hotel Zihuatanejo
  • Villas Mercedes Zihuatanejo
  • Villas Mercedes Hotel
  • Villas Mercedes Zihuatanejo
  • Villas Mercedes Hotel Zihuatanejo

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.