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The St. Regis Shenzhen

5.0 star property
5-star luxury hotel near KK Mall, connected to a shopping center

Choose dates to view prices

Photo gallery for The St. Regis Shenzhen

Relax by the pool in a serene atmosphere, surrounded by comfortable lounge chairs and a stylish backdrop.
Work out with a city view at this gym featuring two treadmills and a large window.
Enjoy the city view from your room, with a river and bridges visible from the window.
Experience the grandeur of our lobby, featuring a high ceiling, expansive windows, and elegant seating areas.
Relax and socialize at our well-stocked bar with comfortable seating and a unique atmosphere.

Popular amenities

  • Pool
  • Hot Tub
  • Bar
  • Spa
  • Room service
  • Breakfast available

Explore the area

Map
No 5016 Shennan Road East, Luoho Distr., Shenzhen, Guangdong, 518001
  • KK Mall
    ‪1 min walk‬
  • Shenzhen Grand Theater
    ‪3 min walk‬
  • Shenzhen Museum
    ‪8 min walk‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪27 min drive‬

Room options

View all photos for 1 King Bed,Skyline View,Large Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

1 King Bed,Skyline View,Large Room

10.0 out of 10
Exceptional
(1 review)
  • 560 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed,City View,Large Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

1 King Bed,City View,Large Room

  • 560 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed,Urban View,Guest Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

1 King Bed,Urban View,Guest Room

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin/Single Beds,City View,Large Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

2 Twin/Single Beds,City View,Large Room

  • 581 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for 2 King Beds,Skyline View,2-Bedroom Presidential Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

2 King Beds,Skyline View,2-Bedroom Presidential Suite

  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for 1 King Bed,City View,St Regis Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

1 King Bed,City View,St Regis Suite

  • 1163 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed,City View,Shenzhen Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

1 King Bed,City View,Shenzhen Suite

  • 947 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed,City View,Metropoltan Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

1 King Bed,City View,Metropoltan Suite

  • 1109 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin/Single Beds,Skyline View,Guest Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

2 Twin/Single Beds,Skyline View,Guest Room

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for 2 Twin/Single Beds,City View,Guest Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

2 Twin/Single Beds,City View,Guest Room

  • 517 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for 1 King Bed,Skyline View,Guest Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

1 King Bed,Skyline View,Guest Room

  • 463 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed,City View,Guest Room

City view

1 King Bed,City View,Guest Room

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed,City View,Caroline Astor Suite

1 King Bed,City View,Caroline Astor Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

1 King Bed,City View,Caroline Astor Suite

  • 753 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed,City View,Allure Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

1 King Bed,City View,Allure Suite

  • 753 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin/Single Beds,Skyline View,Large Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

2 Twin/Single Beds,Skyline View,Large Room

  • 517 sq ft
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Shenzhen

Central Shenzhen getaway .You'll be steps from KK Mall and within a 10-minute walk of Shenzhen Grand Theater with a stay at this Luohu hotel. Shenzhen Museum and Lizhi Park are also within 2 miles (3 km).

What's nearby

  • KK Mall - 1 min walk - 0.0 miles
  • Shenzhen Grand Theater - 3 min walk - 0.2 miles
  • Shenzhen Museum - 8 min walk - 0.5 miles
  • Huaqiangbei - 17 min walk - 0.9 miles
  • Luohu Port - 7 min drive - 2.0 miles

Getting around

  • Shenzhen Station - 3 min drive
  • Hongling Station - 11 min walk
  • Shenzhen Intl. Airport (SZX) - 38 min drive

Restaurants

  • ‪Heytea - ‬4 min walk
  • ‪顺德佬天心酒楼 - ‬5 min walk
  • ‪新灯火烧烤 - ‬4 min walk
  • ‪木屋烧烤 - ‬5 min walk
  • ‪深圳文艺会堂 - ‬7 min walk

About this property

The St. Regis Shenzhen

5-star luxury hotel near KK Mall, connected to a shopping center
The St. Regis Shenzhen offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A children's pool, a hot tub, and a sauna are also featured at the luxury The St. Regis Shenzhen. Self parking is free.

This 5-star Shenzhen hotel is smoke free.

  • 290 guestrooms or units
  • 76 levels
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2011
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
The St. Regis Shenzhen offers 290 air-conditioned accommodations with indoor private hot tubs and iPads. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 46-inch LCD televisions come with digital channels and pay movies. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Shenzhen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms feature washers/dryers and laptop-compatible safes. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Iridium Spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

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  • Spa
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 526 reviews
$124 nightly
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Aug 17 - Aug 18
Total includes taxes and fees
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Property amenities

Family friendly

  • Children's books
  • Children's pool
  • Children's toys
  • In-room crib
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 268 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 46-inch LCD TV with digital channels
  • iPad
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Washer/dryer
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1500 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 268 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, cash, and mobile payments. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Shenzhen St. Regis
St. Regis Shenzhen
St. Regis Shenzhen Hotel
The St. Regis Shenzhen Hotel
The St. Regis Shenzhen Shenzhen
The St. Regis Shenzhen Hotel Shenzhen

Frequently asked questions

How close is The St. Regis Shenzhen to the airport?

The St. Regis Shenzhen is 33.2 mi (56-min drive) away from the Hong Kong International Airport (HKG) airport, the closest popular airport to the property.

How much does it cost to stay at The St. Regis Shenzhen?

As of Jul 22, 2025, prices found for a 1-night stay for 2 adults at The St. Regis Shenzhen on Jul 25, 2025 start from $182.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The St. Regis Shenzhen have an airport shuttle?

Airport shuttle services are not available at The St. Regis Shenzhen.

Does The St. Regis Shenzhen offer free breakfast?

Free breakfast isn’t provided at The St. Regis Shenzhen, but buffet breakfast is offered for a fee of CNY 268 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at The St. Regis Shenzhen?

No, there is no casino at this hotel.

What time is check-in at The St. Regis Shenzhen?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at The St. Regis Shenzhen?

This hotel offers free self parking.

Does The St. Regis Shenzhen have a pool?

The St. Regis Shenzhen features an indoor pool and a children's pool.

Does The St. Regis Shenzhen have a restaurant?

There are 3 onsite restaurants, offering options like local and international cuisine and light fare.

Does The St. Regis Shenzhen have a spa?

Pamper yourself with a day at Iridium Spa, where you can enjoy body treatments, body wraps, and facials.

How close is The St. Regis Shenzhen to downtown Shenzhen?

The St. Regis Shenzhen is 2.9 mi away from Shenzhen.

The St. Regis Shenzhen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 162 out of 243 reviews
Rating 8 - Good. 50 out of 243 reviews
Rating 6 - Okay. 17 out of 243 reviews
Rating 4 - Poor. 8 out of 243 reviews
Rating 2 - Terrible. 6 out of 243 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Callie

Liked: Cleanliness, staff & service, property conditions & facilities
It’s an iconic building.
Stayed 3 nights in Mar 2025

10/10 Excellent

Areli, El Paso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Leona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in the Shenzhen suite. Conformable stay, good service by the staff. Would be better if the design is more thoughtful eg there is no full length mirror in the room, the bathroom light could not be switched on if the “master” light switch is off (had to turn on the “master” when one of us had to go to the bathroom in the middle of the light), and the video screen in the 100/F lounge was too bright.
Stayed 2 nights in Feb 2025

8/10 Good

Timmy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

....

Need to take Elevator to 96floor (lobby)and then go back down to 85th floor (room). Lobby should be on 75th instead
Stayed 1 night in Feb 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Excellent location. Excellent service. Nice city night time view. Guest room starts at 71st floor. Check in on the 96th floor.
Stayed 1 night in Jan 2025

10/10 Excellent

esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good service
Stayed 1 night in Jan 2025

10/10 Excellent

Omar

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful night

Our stay was fabulous. The room was overwhelmingly good.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Wei

Liked: Cleanliness, amenities, property conditions & facilities
Nice tall building. Good breakfast
Stayed 2 nights in Oct 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay in ahenzhen

Nice view great service excellent breakfast
Stayed 4 nights in Oct 2024

10/10 Excellent

Pooneh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and help full we had great time at this hotel only downside need more staff speak english so could help without language barriers.
Stayed 5 nights in Sep 2024

10/10 Excellent

joyce

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is conveniently located opposite to k k mall and near the luxury stores. The room and its view is fabulous. The breakfast at 95/f is very good too. Will definitely go again
Stayed 1 night in Sep 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very impressive hotel. Great breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Stephanie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel and service.
Stayed 1 night in May 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were very friendly and accommodating. It was such a pleasant stay.
Stayed 2 nights in May 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple getaway to Shenzhen

Super friendly and helpful staff. Room is very clean and neat, very good breakfast, amazing views from the top floors of one of Shenzhen’s highest building. We enjoy our stay and are looking forward to coming back soon again.
Stayed 1 night in Mar 2024

4/10 Poor

LAU BOCK

Disliked: Staff & service, amenities, property conditions & facilities
Very inconvenient to get in and out of the hotel !
Stayed 4 nights in Feb 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
staff very attentive and helpful. everything is great.
Stayed 4 nights in Nov 2023

10/10 Excellent

Fong Siong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Zhihua

Liked: Cleanliness, staff & service, property conditions & facilities
excellent view
Stayed 4 nights in Jun 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend at st regis

The view is amazing and location next to kkmall is very convenient.
Stayed 1 night in Dec 2021

10/10 Excellent

Kar Yue Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was incredible and the installations as well.
Stayed 4 nights in Oct 2019

8/10 Good

Lin, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a moderate good hotel.

Pros and cons: Pros: In general , most of the staff are friendly, especially Concierge staff are very friendly, provide a lot of local information. Room is reasonable big, and a big shopping mall is connected to the hotel. Cons: When I and my wife went to the bar at 100th floor around 8:30pm on 21/Sep/2019, we requested to see the environment of the bar before we decide whether it suitable to us. The waitress told us a quick looking is not allowed as we might cause inconvenience to other guests. What is the hell? we were not asking to view any private dinning room, we just need to stand at the bar entrance so we will have an idea the environment of the bar, but our request was just declined by the waitress. This is the first time that I was treated like that in a luxury hotel; The decoration of the hotel room is a little old, but not very prominent.
Stayed 1 night in Sep 2019