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Neodalle Zhangjiajie Wulingyuan

4.5 star property
4.5-star luxury hotel in Wulingyuan

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Neodalle Zhangjiajie Wulingyuan

Photo gallery for Neodalle Zhangjiajie Wulingyuan

2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Deluxe Room | View from room
Garden
Premium bedding, minibar, in-room safe, desk
2 restaurants, breakfast, lunch, dinner served; Chinese cuisine

Overview of Neodalle Zhangjiajie Wulingyuan

Reviews
8.8

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Check out the area

Map
Gaoyun Road, Wulingyuan, Zhangjiajie, HU, 427400
  • Popular LocationWulingyuan Scenic and Historic Interest Area17 min walk
  • Popular LocationWulingyuan Scenic Reserve30 min drive
  • AirportZhangjiajie (DYG)48 min drive
  • Popular LocationWulingyuan Scenic Area72 min drive

Room options

Similar properties

Exterior
Pullman Zhangjiajie
Pool
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (191)
The price is $76
per night
$89 total
includes taxes & fees
May 16 - May 17
Pullman Zhangjiajie

About the neighborhood

Zhangjiajie

Wulingyuan stay.With a stay at this Wulingyuan hotel, you'll be within 2 miles (3 km) of Wulingyuan Scenic and Historic Interest Area and 9 miles (15 km) of Yellow Dragon Cave. Wulingyuan Scenic Reserve and Zhangjiajie Grand Canyon are within 16 miles (25 km).

What's nearby

  • Wulingyuan Scenic and Historic Interest Area - 17 min walk
  • Yellow Dragon Cave - 12 min drive
  • Wulingyuan Scenic Reserve - 30 min drive
  • Zhangjiajie National Forest Park - 41 min drive
  • Wulingyuan Scenic Area - 72 min drive

Getting around

  • Zhangjiajie (DYG) - 47 min drive

Restaurants

  • 星巴克 - 11 min walk
  • 食间主题餐厅 - 11 min walk
  • 中茶世界茶园张家界店 - 16 min walk
  • 武陵源宾馆 - 6 min walk
  • 情缘娱乐城 - 3 min drive

About this property

Neodalle Zhangjiajie Wulingyuan

4.5-star luxury hotel in Wulingyuan
Neodalle Zhangjiajie Wulingyuan offers its guests an indoor pool, an outdoor pool, a steam room, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are available in public spaces for a fee.

A 24-hour business center and meeting rooms are available. A rooftop terrace, barbecue grills, and multilingual staff are also featured at the luxury Neodalle Zhangjiajie Wulingyuan. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Zhangjiajie hotel.

  • 698 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Meeting rooms
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
Neodalle Zhangjiajie Wulingyuan offers 698 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee
  • 2 restaurants
  • A bar/lounge

Things to do

  • Children's club
  • Golf
  • Gym
  • Indoor pool
  • Outdoor pool
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Pay movies
  • TV with satellite channels

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 280.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CNY 280.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 6:30 AM to 11 PM.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Zhangjiajie Wulingyuan Hotel
Crowne Plaza Zhangjiajie Wuli
Zhangjiajie Wulingyuan
Crowne Plaza Zhangjiajie Wulingyuan
Neodalle Zhangjiajie Wulingyuan Hotel
Neodalle Zhangjiajie Wulingyuan Zhangjiajie
Crowne Plaza Zhangjiajie Wulingyuan an IHG Hotel
Neodalle Zhangjiajie Wulingyuan Hotel Zhangjiajie

Frequently asked questions

How close is Neodalle Zhangjiajie Wulingyuan to the airport?

Neodalle Zhangjiajie Wulingyuan is 22.6 mi (47-min drive) away from the Zhangjiajie (DYG) airport, the closest popular airport to the property.

Does Neodalle Zhangjiajie Wulingyuan have an airport shuttle?

Airport shuttle services are not available at Neodalle Zhangjiajie Wulingyuan.

Does Neodalle Zhangjiajie Wulingyuan offer free breakfast?

Neodalle Zhangjiajie Wulingyuan does not offer free breakfast.

Is there a casino at Neodalle Zhangjiajie Wulingyuan?

No, there is no casino at this hotel.

What time is check-in at Neodalle Zhangjiajie Wulingyuan?

Check-in start time: 2 PM; Check-in end time: 6:00 PM.

Is there free parking at Neodalle Zhangjiajie Wulingyuan?

Free parking is not available at this hotel. Self parking is available for a fee.

Does Neodalle Zhangjiajie Wulingyuan have a pool?

Neodalle Zhangjiajie Wulingyuan features an indoor pool and an outdoor pool. Guests can enjoy pool access from 6:30 AM to 11 PM.

Does Neodalle Zhangjiajie Wulingyuan have a restaurant?

There are 2 onsite restaurants, offering options like Chinese cuisine, brunch, and light fare.

Does Neodalle Zhangjiajie Wulingyuan have a spa?

There are no spa services available at this hotel.

How close is Neodalle Zhangjiajie Wulingyuan to downtown Zhangjiajie?

Neodalle Zhangjiajie Wulingyuan is 15.9 mi away from Zhangjiajie.

Neodalle Zhangjiajie Wulingyuan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 22 out of 38 reviews" "
Rating 8 - Good. 10 out of 38 reviews" "
Rating 6 - Okay. 5 out of 38 reviews" "
Rating 4 - Poor. 1 out of 38 reviews" "
Rating 2 - Terrible. 0 out of 38 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Eline

Traveled with group
Liked: Cleanliness, staff & service, amenities
Beautiful hotel, location, bath. Things that were missing, an english map from the National park and the Spa was closed
Stayed 2 nights in Oct 2021

6/10 Okay

Verified traveler

Liked: Cleanliness
Good location but definitely not 5 star
The superior room is a good size and it was maintained well. The check-in service was quick, easy and welcoming. The food and beverage service is below par - the staff are do not manage well when there are lots of tourist groups, there is a lack of direction and experience for staff, when handling big crowds. Breakfast time is hectic without allocated seats, food is not replenished quickly enough whilst some guests are allowed to take multiple plates and take food away for later (!). The food is also not good quality either. Room service menu is limited and we had no drinks list provided. Swimming pool and changing rooms were not clean nor open on time. More of a 3 star hotel which is disappointing for an IHG hotel. There is a tourist desk in the lobby and even though they are an outsourced company, the service from them is lacking too.
Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Big room and quiet, comfortable bed but temperature of swimming pool is cold.
Stayed 3 nights in Oct 2019

10/10 Excellent

Rahamat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel to stay and relax
Great hotel
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

TROYcalifornia

Traveled with partner
Liked: Cleanliness, staff & service
Night shift check-in manager LEON was awesome. He is one of the few hotel managers in China that speaks & understands English fluently. He went out of his way to make sure my trip has the most memorable one. Hotel location is pretty much city center and about 20mins walk to the national park.entrance. Love the bathtub very nice for photography. The reception area very attractive. Hallways big & clean. Breakfast needs more western items. Pssss.... morning manager ZASON was great, too. He helped & guided me to get to my next attractions & destinations. Overall, very happy staying here. I’m given this hotel 10 stars. Thank you management.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
So so service
One female, pregnant manager was very nice and helpful but other people at the front and another manager were not helpful at all, not looking for a solution and just saying they don’t know something or they don’t have something. They were also too chill and unconcerned about the guests, chatting amongst themselves.
Stayed 2 nights in May 2019

10/10 Excellent

Keet Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a hotel with good service and convenient location
The service was excellent, the breakfast spread was good and delicious. Bed and room comfortable and quiet. Locality is at the Zhangjiajie TianZhiShan entrance about 5 mins by car. Parking is free and easy. Walking to the main street is about 5 mins where u can find food and to do some shopping. If you wish to have a easy way to tour zhangjiajie park with little walking, we did it by parking our car at the basement car park at the tianzhishan entrance. Paid the entrance fee of 228 yuan per head, take their shuttle bus to the cable car (72 yuan per haed) station up to tianzhishan, spectacular view. From there take the connecting shuttle bus to He Long park where there is a McDonalds and more sight seeing. Connecting again by bus provided to tian xie di yi qiao and skip the sight seeing there if u are not energetic, instead ask for direction and a 5 min-walk to take the bai long tian ti (lift costs 65 yuan) down to base station, at the base of the lift, take the shuttle bus again back to the tian zhi shan entrance where the car was parked. All in all u need about 5 hours. In this sense, the hotel is central to the planned activities. U may also drive up to another xin mu kang park entrance westward and the drive is scenic and relaxing, it's free as u are not entering the park. It's a 1 hour leisure drive. We enjoyed our stay in Crown plaza and it's very restful. We had dinner in the restaurant too and find the food good.
Stayed 1 night in May 2019

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019