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Willa Excelsior

3.0 star property
3-star hotel near Krupowki Street

Choose dates to view prices

Photo gallery for Willa Excelsior

Apartment | View from room
Daily buffet breakfast (PLN 40 per person)
Quadruple Room | Free WiFi
Interior entrance
Superior Double Room, 1 King Bed, Mountain View | View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Parking available
  • Business services
  • Room service

Explore the area

View in a map
ul. Grunwaldzka 9, Zakopane, 34-500
  • Place, Krupowki Street
    ‪5 min walk‬
  • Place, Tatra Museum
    ‪9 min walk‬
  • Place, Zakopane Aqua Park
    ‪11 min walk‬
  • Airport, Poprad (TAT-Poprad - Tatry)
    ‪69 min drive‬

Room options

View all photos for Double Room

Double Room | Free WiFi

Double Room

8.0 out of 10
Very good
(1 review)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Free WiFi

Triple Room

  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Single Room

Single Room | Free WiFi

Single Room

  • 97 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room | Free WiFi

Quadruple Room

  • 409 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment

Apartment | Living area | Flat-screen TV

Apartment

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Twin Room

Twin Room | Free WiFi

Twin Room

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Free WiFi

Quadruple Room

  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Bunk Bed

View all photos for Superior Double Room, 1 King Bed, Mountain View

Superior Double Room, 1 King Bed, Mountain View | Free WiFi

Superior Double Room, 1 King Bed, Mountain View

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed | Free WiFi

Economy Double Room, 1 Double Bed

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 2 Bedrooms, Garden View

Interior entrance

Comfort Room, 2 Bedrooms, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed
  • Garden view

View all photos for Comfort Apartment

Comfort Apartment | Living area | Flat-screen TV

Comfort Apartment

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Mountain view

About the neighborhood

Zakopane

In Zakopane .You'll be steps from Gugu Park Linowy and within a 10-minute walk of Krupowki Street. Zakopane Art Gallery and Red Mansion Native Cultural Centre are also within half a mile (1 km).

What's nearby

  • Gugu Park Linowy - 2 min walk - 0.1 miles
  • Krupowki Street - 5 min walk - 0.3 miles
  • Tatra Museum - 9 min walk - 0.5 miles
  • Zakopane Aqua Park - 11 min walk - 0.6 miles
  • Gubalowka Market - 15 min walk - 0.8 miles

Getting around

  • Zakopane Station - 20 min walk
  • John Paul II - Balice Airport (KRK) - 116 min drive

Restaurants

  • ‪Księstwo - ‬6 min walk
  • ‪Karczma Zapiecek - ‬7 min walk
  • ‪Karczma Bacówka - ‬6 min walk
  • ‪Góralski Browar - ‬6 min walk
  • ‪Cristina Ristorante & Pizzeria - ‬5 min walk

About this property

Willa Excelsior

3-star hotel near Krupowki Street
Willa Excelsior offers its guests a library, tour/ticket assistance, and a garden. Public spaces have free WiFi. Willa Excelsior also features a picnic area, coffee/tea in a common area, and room service (during limited hours). For a fee, parking is available.

This 3-star Zakopane hotel is smoke free.

  • 31 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • 1 conference room
Willa Excelsior offers 31 accommodations. Flat-screen televisions are featured in guestrooms. This Zakopane hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Similar properties

Front of property
Willa Carlton
  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services
4.0 out of 5, Very Good, 62 reviews
$91 nightly
The price is $99
Jan 26 - Jan 27
Total with taxes and fees
Willa Carlton

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (PLN 20 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: PLN 40 for adults and PLN 30 for children
  • Coffee and tea in common areas

Things to do

  • Library

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV

Bathroom

  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
The check-in location differs from the property location; go to: [Willa Carlton 10 m away]
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: PLN 50 per pet, per day
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: PLN 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 40 for adults and PLN 30 for children
  • Self parking fee: PLN 20 per night
  • Pet fee: PLN 50 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Willa Excelsior Hotel Zakopane
Willa Excelsior Hotel
Willa Excelsior Zakopane
Willa Excelsior
Willa Excelsior Hotel
Willa Excelsior Zakopane
Willa Excelsior Hotel Zakopane

Frequently asked questions

How close is Willa Excelsior to the airport?

Willa Excelsior is 42 mi (89-min drive) away from the Poprad (TAT-Poprad - Tatry) airport, the closest popular airport to the property.

Does Willa Excelsior have an airport shuttle?

Airport shuttle services are not available at Willa Excelsior.

Does Willa Excelsior offer free breakfast?

Free breakfast isn’t provided at Willa Excelsior, but buffet breakfast is offered for a fee of PLN 40 for adults and PLN 30 for children. It's available every day from 7:30 AM to 10 AM.

Is there a casino at Willa Excelsior?

No, there is no casino at this hotel.

What time is check-in at Willa Excelsior?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

Is there free parking at Willa Excelsior?

Free parking is not available at this hotel. Self parking is available for PLN 20 per night.

Does Willa Excelsior have a pool?

Willa Excelsior does not have a pool.

Does Willa Excelsior have a spa?

There are no spa services available at this hotel.

How close is Willa Excelsior to downtown Zakopane?

Willa Excelsior is 0.7 mi away from Zakopane.

Willa Excelsior Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 23 out of 55 reviews
Rating 8 - Good. 17 out of 55 reviews
Rating 6 - Okay. 11 out of 55 reviews
Rating 4 - Poor. 3 out of 55 reviews
Rating 2 - Terrible. 1 out of 55 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Champ

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very conveniently located, short walk to the starting points of he trails. Very clean place.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jerome

Stayed 1 night in Aug 2025

10/10 Excellent

Alicja

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious. Easy check in. Comfortable bed. Tea and coffee provided in a room. People wrote that there is no outlets but there were and an extension cord with 3 extra outlets. Clean bathroom. Had all that we needed. Short walk to Main Street. We also lucked out with a pretty view
Stayed 2 nights in Jul 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Archie

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Daria

Stayed 1 night in May 2024

8/10 Good

Yaroslav

Liked: Cleanliness, staff & service, property conditions & facilities
No oulets in room
Stayed 2 nights in Oct 2023

8/10 Good

adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

4/10 Poor

Tony

Stayed 4 nights in Jul 2023

6/10 Okay

travellust3, Germany

Liked: Staff & service
Disliked: Property conditions & facilities
Just okey for a short stay. One good thing is the location is great.
Stayed 2 nights in Aug 2020

6/10 Okay

Verified traveler

Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
Convenient location, room was nicely heated abd bathroom nicely renovated.
Stayed 8 nights in Dec 2019

8/10 Good

Barbara, Vancouver, BC

Liked: Staff & service, property conditions & facilities
Nice willa in the centre of the city, within short walking distance to the Krupówki Street. Very good buffet breakfast with excellent selection of cereals, cheeses, cold cuts, fish, eggs, sausages, salads, breads, crepes, cakes, jams, fruits, etc available in the adjoining Carlton Willa. The only problem was that we had to use the wet towels as they would not dry in the room.
Stayed 8 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very conveniently located close to the main pedestrian area yet in a very quiet part of the town. Everyone was extremely helpful with all requests we had (form checking in to requesting an iron and more information).

10/10 Excellent

Andrew, Maryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will be back!

Our rooms were perfect for my wife and son. Everything was within walking distance.The new town park is beautiful and just steps away. Overall...great stay and affordable!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do. Not. Stay. Here.

Awful. Check-in is next door. Nobody there. A sign says call a Polish mobile number (thanks - please, let me pay for you to do your job). Petulant, rude, young woman comes to desk - I have obviously inconvenienced her by being here. She gives me a key and tells me that if I want breakfast, I have to come over to this building for it. No fear. I've seen the restaurant when I was looking for you. Old. Folk's. Home. Room is terrible. Electrical wires hanging out near door. And from ceiling. And on bathroom floor. Furniture would be rejected by charity shop. Curtains won't close. Staff tell me that someone will come tomorrow to fix them. I leave tomorrow? What about when the sun rises at 0545? They manage to fix it. Which only shows that curtains are 60cm narrower than window. The only thing worse is the rope of human hair in the sink, which won't wash away. Truly awful place.

6/10 Okay

CHRISTOPHER

Disliked: Room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hospitality!

Staff was exceptionally helpful! Stellar customer service. Great location short walk to the main streets! Will return to this place again.

8/10 Good

Ryan, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay in Zakopane

Great stay. Accommodation is in a good location close to the main road where everything happens. Easy to find.

8/10 Good

ralf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alte Villa mit Charme und toller Lage am Park nahe dem Zentrum. Zimmer groß und old Style aber gut. Kein Aufzug, aber nur drei Etagen. Sitzmöglicheit draußen im Grünberei
Stayed 1 night in Jun 2025

8/10 Good

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old with BIG rooms

The hotel was a bit tired, but the "room" was huge, with a living room, 2 toilets and a loft with 2 double beds. The hotel was of an older date and had no elevator, so it was a little harder to have to drag your heavy suitcase up all those stairs.
Stayed 1 night in Jul 2024

8/10 Good

Jörg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2023

10/10 Excellent

laurence

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2023

8/10 Good

Bogumila

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Kristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2022