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"I was hesitant to stay at a large chain hotel while traveling in Europe. I often find the smaller hotels are more personal and full of character. Howe
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You'll find Ban Jelacic Square and Zagreb Cathedral within 2 miles (3 km) of this Zagreb hotel. POGON - Zagreb Center for Independent Culture and Youth and Branimir Centar are also within half a mile (1 km).
Luxury amenities
A casino, 2 restaurants, and an indoor pool are all featured at this luxury hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the health club and unwind at the poolside bar and bar/lounge.
Free Internet, flat-screen TVs
Boasting comforts like premium bedding and pillow menus, the 306 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. 24-hour room service, minibars, and coffee/tea makers are also available.
Sheraton Zagreb Hotel ratings based on 2 Verified Reviews
Review Summary
4.5
out of 5
4.5 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff5.0 out of 5.0
Room comfort5.0 out of 5.0
Hotel condition0.0 out of 5.0
Guest reviews for Sheraton Zagreb Hotel
5 out of 5
The hotel staff was very friendly and helpful. I would highly recommend it.
Pros:Close restaurants, Free Internet, Quiet
I was hesitant to stay at a large chain hotel while traveling in Europe. I often find the smaller hotels are more personal and full of character. However, I must say that I was very surprised at how welcoming and friendly the staff was at this location. The porter was always helpful with securing cabs, answering our questions, making sure we had an English speaking cab driver, etc. The waiters and waitresses were very kind and helpful to us - especially since my husband had injured his leg while on the trip and was using crutches! It was great to have access to a group of computers in the main lobby. The breakfast price was high, but the food was excellent. Since it was hard to find restaurants in Zagreb that had a standard American breakfast (i.e., eggs, toast, bacon, juice, etc), it was great to have a big feast before we started our day. The rooms were clean and room service was very prompt when I ordered a sandwich after 11PM one evening. I will stay here again if I return to Zagreb. The light rail system has a stop directly behind the hotel, which gives easy access to the entire city. However, it's a simple 10 minute walk to the city center.
Posted by GingerTN, from Franklin, TN on Oct 14, 2012
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4 out of 5
I love this hotel!
This was my fourth stay at the hotel. The staff is always friendly and helpful. And the location is great. Just a short walk to the incredible Jelecic square and there is a great little Italian restaurant down the street. (turn right out of the hotel and walk down the street.). I highly recommend it. It's also a good segue between coming from America and going to Croatia since there is a big cultural difference. The only thing I did not like was I felt the breakfast was way to expensive. I just walked down the street and ate somewhere else.
This property is closed from January 12 2021 to March 31 2021 (dates subject to change).
The following facilities are closed on Christmas Day, New Year's Eve, and New Year's Day:
Fitness facilities
Sauna
Spa tub
Swimming pool
Property Features
Sheraton Zagreb Hotel offers its guests an indoor pool, a health club, and a sauna. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Event space at this hotel measures 10764 square feet (1000 square meters) and includes conference space. A casino, a terrace, and multilingual staff are also featured at the luxury Sheraton Zagreb Hotel. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Zagreb hotel.
1 building
306 guestrooms or units
6 levels
2 dining venues
10764 sq ft of conference space
1000 sq m of conference space
Built in 1996
Casino
Bar by the pool
Bar or lounge
Coffee shop
Childcare (surcharge)
Business center (24 hours)
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Terrace
Gift shop
Beauty salon
Television in lobby
ATM
Onsite shopping
Bellhop
Elevator
Smoking in designated areas
Family Friendly Amenities
Family property
Indoor pool
Free WiFi
Laundry facilities
Babysitting or childcare (surcharge)
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
, Free wired Internet
Parking
Self parking (surcharge)
Transport
Airport: Zagreb Airport (ZAG) (16.6 km / 10.3 mi)
Train station: Zagreb Central Station (0.8 km / 0.5 mi)
Parking: Self parking available for a surcharge
Room Amenities
Sheraton Zagreb Hotel offers 306 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided.
Minibar
In-room dining (24 hours)
Flat-screen television
Cable channels
Movies for purchase
Coffee maker
Luxury bedding
Hypo-allergenic bedding
Pillow options
Shower and tub combination
Cribs (free)
Rollaway beds (surcharge)
Nightly turndown service
Massage in room (surcharge)
Hair dryer
Safe
Bathrobes
Slippers
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
Guests can enjoy buffet breakfast for a fee.
Fontana Restaurant - This restaurant specializes in international cuisine.
King Tomislav Restaurant - Onsite restaurant.
Cafe Imperial - This café serves light fare only.
Piano Bar - Onsite piano bar.
24-hour room service is available.
Nearby Activities
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Pilates classes on site
Scooter/moped rentals nearby
Fitness classes on site
Spa Services
Body treatments
Facial treatments
Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
In-room accessibility
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Hotel Policies
Check-in
Check-in time starts at 2 PM
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for HRK 300.0 per night.
Free cribs (infant beds)!
Pet Policy
Pets: HRK 150 per pet, per day
Only dogs are allowed
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. This property affirms that it follows cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines. The property affirms that it adheres to the Croatian Tourism Association (HUT - Croatia) cleaning and disinfection practices.
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Gloves are available to guests
Property follows sanitization practices of Croatian Tourism Association (HUT - Croatia)
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
No gap period between guest stays
Fees
Guests will be asked to pay the following charges at the property:
Deposit: HRK 500 per day
A tax is imposed by the city: HRK 12.00 per person, per night for adults; HRK 6.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: HRK 160 per person (approximately)
Covered self parking fee: HRK 120 per day (in/out privileges)
Pet fee: HRK 150 per pet, per day
Early check-in fee: HRK 75 (subject to availability)
Late check-out fee: HRK 75 (subject to availability)
Rollaway bed fee: HRK 300.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hotel Sheraton Zagreb
Sheraton Hotel Zagreb
Sheraton Zagreb
Sheraton Zagreb Hotel
Zagreb Hotel Sheraton
Zagreb Sheraton
Zagreb Sheraton Hotel
Sheraton Zagreb Hotel Hotel
Sheraton Zagreb Hotel Zagreb
Sheraton Zagreb Hotel Hotel Zagreb
You should know
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions
There are 2 onsite restaurants, offering options like international cuisine and light fare.
Free parking is not available at this hotel. Self parking is available for HRK 150 per day.
Sheraton Zagreb Hotel is 10.3 mi (27-min drive) away from the Zagreb (ZAG) airport, the closest popular airport to the property.
Sheraton Zagreb Hotel features an indoor pool.
This hotel is 7.2 mi (19-min drive) from Recreational Sports Center Jarun.
This hotel doesn't have a spa, but it does offer facials, body treatments, and massages.
Free breakfast isn't provided at Sheraton Zagreb Hotel, but buffet breakfast is offered for a fee of HRK 160 per person.
Check-in is from 2 PM - midnight. Early check-in costs HRK 75 (subject to availability).
Airport shuttle services are not available at Sheraton Zagreb Hotel.
During your stay you can enjoy the 1076 square-foot casino on site, featuring 7 slot machines and 5 gaming tables.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
