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Yuzawa Grand Hotel

3.5 star property
3.5-star ski ryokan with free ski shuttle

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Yuzawa Grand Hotel

Photo gallery for Yuzawa Grand Hotel

Spa
Exterior
Japanese Western Room, Mountain View | In-room dining
Breakfast and dinner served
Breakfast and dinner served

Overview of Yuzawa Grand Hotel

Reviews
8.6

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Yubinbango 2494, Minamiuonuma-gun, Yuzawa, Niigata-ken, 949-6101
  • Popular LocationNaspa Ski Garden3 min drive
  • Popular LocationIwappara Ski Resort5 min drive
  • Popular LocationKandatsu Kogen Ski Resort5 min drive
  • AirportNiigata (KIJ)108 min drive

Room options

View all photos for Designer's Modern Room Non smoking

Down comforters, in-room safe, desk, iron/ironing board

Designer's Modern Room Non smoking

  • Sleeps 4
  • 2 Twin Futons and 2 Twin Beds

View all photos for Room With Half Open Air Bath Non Smoking

View from property

Room With Half Open Air Bath Non Smoking

  • Sleeps 5
  • 4 Twin Futons and 2 Twin Beds

Japanese-Style Deluxe Room-Non-Smoking

  • Sleeps 6
  • 6 Twin Futons

View all photos for Japanese Western Style Room Non smoking

Down comforters, in-room safe, desk, iron/ironing board

Japanese Western Style Room Non smoking

  • Sleeps 7
  • 2 Twin Beds and 5 Twin Futons

View all photos for Japanese Style Room with 10 Tatami Non smoking

Separate tub and shower, free toiletries, hair dryer, slippers

Japanese Style Room with 10 Tatami Non smoking

  • Sleeps 5
  • 6 Twin Futons

Japanese-Style Room (15-17.5 Tatami) -Non-Smoking

  • Sleeps 7
  • 7 Twin Futons

Japanese Style Room with 6-8 Tatami

  • Sleeps 3
  • 3 Twin Futons

Similar properties

Exterior
Yukemurinoyado Yukinohana
Spa
Parking included
Free WiFi
Air conditioning
4.7 out of 5, Exceptional, (171)
The price is $238
per night
$262 total
includes taxes & fees
May 17 - May 18
Yukemurinoyado Yukinohana

About the neighborhood

Yuzawa

Near the slopes.You'll be steps from Ippon Sugi Ski Resort and within a 10-minute walk of Snow Country Museum. Yuzawa Kogen and Yuzawa Kogen Ropeway are also within half a mile (1 km).

What's nearby

  • Naspa Ski Garden - 3 min drive
  • Iwappara Ski Resort - 5 min drive
  • Kandatsu Kogen Ski Resort - 5 min drive
  • Yuzawa Nakazato Ski Resort - 6 min drive
  • Kagura Ski Resort - 10 min drive

Getting around

  • Echigo Yuzawa Station - 10 min walk
  • Niigata Airport (KIJ) - 108 min drive

Restaurants

  • CoCoLo湯沢 - 3 min walk
  • 越後つけ麵維新湯沢がんぎどおり店 - 5 min walk
  • Souquest - 5 min walk
  • 越後十日町小嶋屋越後湯沢エキナカ店 - 5 min walk
  • 湯沢庵 - 10 min walk

About this property

Yuzawa Grand Hotel

3.5-star ski ryokan with free ski shuttle
Getting to the slopes is a breeze with the ryokan's complimentary ski shuttle. Yuzawa Grand Hotel helps provide the perfect ski vacation with ski storage, ski equipment rentals, and ski passes.

There's a restaurant on site, as well as a coffee shop/cafe. A computer station is on site and WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Yuzawa ryokan.

  • 87 guestrooms or units
  • 7 levels
  • 3 buildings
  • Meeting rooms
  • Built in 1933
  • Karaoke
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Yuzawa Grand Hotel offers 87 air-conditioned accommodations with safes and slippers. Beds feature down comforters. Flat-screen televisions come with digital channels. Bathrooms include separate bathtubs and showers, bidets, complimentary toiletries, and hair dryers.

This Yuzawa ryokan provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Languages

English, Japanese

Property amenities

Family friendly

  • Arcade/game room
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 10:00 AM to 9:00 PM
  • Train station shuttle on request
  • Free ski shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: JPY 2,200 to 4,400 for adults and JPY 1,650 to 3,300 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Hot springs
  • Karaoke
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests must indicate the correct number of guests, including children and infants, at the time of booking. Fees apply if the number of guests checking in varies from the number established at booking.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2200–4400 for adults, and JPY 1650–3300 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash.

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Yuzawa Grand Hotel
Yuzawa Grand
Yuzawa Grand Hotel Ryokan
Yuzawa Grand Hotel Yuzawa
Yuzawa Grand Hotel Ryokan Yuzawa

Frequently asked questions

How close is Yuzawa Grand Hotel to the airport?

Yuzawa Grand Hotel is 87.2 mi (108-min drive) away from the Niigata Airport (KIJ) airport, the closest popular airport to the property.

Does Yuzawa Grand Hotel have an airport shuttle?

Airport shuttle services are not available at Yuzawa Grand Hotel.

Does Yuzawa Grand Hotel offer free breakfast?

Free breakfast isn’t offered at Yuzawa Grand Hotel, but buffet breakfast is offered for a fee of between JPY 2200 and 4400 for adults, JPY 1650 and 3300 for children. It's available every day from 7 AM to 9 AM.

Is there a casino at Yuzawa Grand Hotel?

No, there is no casino at this ryokan.

What time is check-in at Yuzawa Grand Hotel?

Check-in start time: 3 PM; Check-in end time: 7 PM.

Is there free parking at Yuzawa Grand Hotel?

This ryokan offers free self parking.

Does Yuzawa Grand Hotel have a pool?

Yuzawa Grand Hotel does not have a pool.

Does Yuzawa Grand Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Yuzawa Grand Hotel have a spa?

This ryokan doesn't have a spa, but it does offer massages.

How close is Yuzawa Grand Hotel to downtown Yuzawa?

Yuzawa Grand Hotel is 5.5 mi away from Yuzawa.

Yuzawa Grand Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 38 out of 69 reviews" "
Rating 8 - Good. 22 out of 69 reviews" "
Rating 6 - Okay. 4 out of 69 reviews" "
Rating 4 - Poor. 1 out of 69 reviews" "
Rating 2 - Terrible. 4 out of 69 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

TIMOTHY B

Stayed 2 nights in Jan 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible sales, not customer oriented
Don't stay here. This place is dishonest and too much sales-focused. I have been traveling to Japan over 30 times across different prefecture, for both business and vacation, and this is the weirdest hotel I've ever stayed. #1. Trying to double charge for the breakfast, which I already paid. When we checked in, they informed us that breakfast is not included from their system. I showed them my booking with Hotels.com which clearly indicates breakfast buffet. They agreed that I booked it but because they cannot see it from their system, they insisted we have to pay it again. After 3 times appealing to their upper management, they fixed it. Tiring. #2. Gave us a blocked view room with no privacy, while we booked the mountain view. First night we realized that the room window is facing to other house, leaving us no privacy at all. Next morning I went to the reception telling them it seems we've got a wrong room. They agreed that it's not a mountain view, but all their mountain view rooms are taken so I have to pay extra to upgrade to the suite if I want a mountain view. Their solution from 2 occasions are, "paying more money to fix your problem". I'm not asking more. I just wanted what I booked and paid. Sharing my reservation details below, plus view from the window. ------- Room details Japanese Western Room, Mountain View Reserved for XXXX, 2 adults Included amenities Free Valet Parking Breakfast Buffet
Stayed 2 nights in Dec 2023

8/10 Good

nicholas a

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Mindell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a wonderful onsen with both indoor and outdoor options. It was especially beautiful this morning with snow covered trees. They have a lovely woman who does massages and who greeted me with a smile whenever our paths crossed. The hotel is right across from the train and bus station so getting around was very easy!
Stayed 2 nights in Dec 2023

10/10 Excellent

Kam Lun Eric

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is so friendly and easy to deal with
Stayed 1 night in Nov 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay! The staff was incredibly friendly and helpful! I would definitely stay here again!
Stayed 2 nights in Oct 2023

10/10 Excellent

Yu-Chen

Stayed 2 nights in Jan 2023

10/10 Excellent

Huy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
There was a mistake when we checked in but in general, the hotel is wonderful. We love the outdoor onsen.
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
great stay with nice outdoor onsen. breakfast is very good with wide variety. location is convenient and having free shuttle services from train station is a nice touch to good services.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019