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Hotel Description

4-star romantic hotel near Yokohama Museum of Art, connected to a shopping center

Heart of Yokohama

Your stay at this Yokohama City Centre hotel places you within 2 miles (3 km) of Yokohama Museum of Art and Landmark Tower. Pacifico Yokohama and Yokohama Cosmo World are also within 2 miles (3 km).

Multiple dining options

This smoke-free hotel includes 7 restaurants, an indoor pool, and a spa tub. Traveling on business? Take advantage of the 12 conference rooms, business center, and airport shuttle. Enjoy the fitness center and perks like free WiFi.

Free Internet, refrigerators

The 348 guestrooms offer free WiFi and free wired Internet, TVs with cable channels, and refrigerators. Minibars, room service, and premium bedding are also available.

Standard Room, 1 Double Bed, City View

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$166* Per night/room Nov 28 - Nov 29

Suite, 1 Bedroom (One bedroom Suite Twin, 1 Bedroom)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Twin Bed (Standard Single, Guest Room, 1 Twin)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Club Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 2 Twin Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed (Club Deluxe king, Club level)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

81.0% of guests recommend out of 1150 reviews

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About the Yokohama Bay Sheraton Hotel & Towers

Location 1-3-23 Kitasaiwai, Yokohama, Kanagawa-ken 220-0004

Property Features

Yokohama Bay Sheraton Hotel & Towers offers its guests an indoor pool, a spa tub, and a fitness center. There are 7 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite business center. There are 12 meeting rooms available. Spa services, tour/ticket assistance, and karaoke are also featured at the business-friendly Yokohama Bay Sheraton Hotel & Towers. You'll have access to the health club at a partner property. An airport shuttle at scheduled times is available for a fee. For a fee, parking is available. This 4-star Yokohama hotel is smoke free.

  • 1 building
  • 348 guestrooms or units
  • 28 levels
  • 7 dining venues
  • Built in 1998
  • Karaoke
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Tokyo (HND-Haneda) (21.9 km / 13.6 mi)
  • Train station: Yokohama Station (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Yokohama Bay Sheraton Hotel & Towers offers 348 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Cable television is provided. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries. This Yokohama hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Refrigerator
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Teppanyaki Sagami - Overlooking the ocean, this restaurant specializes in seafood and serves lunch and dinner.

Ko-No-Hana - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves lunch and dinner.

Compass - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Sai-Ryu - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Bay West - This bar serves dinner only.

Late night fare is available from room service (during limited hours).

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Guests under 20 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Airport shuttle service is available at scheduled times from 7 AM to 5 PM. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered at scheduled times from 7 AM to 5 PM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Cash or credit card deposit required

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 3751 for adults and JPY 1875 for children (approximately)
  • Airport shuttle fee: JPY 580 per person (one-way)
  • Airport shuttle fee per child: JPY 290 (one-way), (from 6 to 12 years old)
  • Self parking fee: JPY 1900 per night (in/out privileges)
  • Facilities fee: JPY 2160 per person, per day and includes use of:

  • - Fitness facilities
    - Swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Yokohama Bay Sheraton Hotel & Towers
  • Yokohama Bay Sheraton Towers
  • Yokohama Bay Sheraton Hotel Towers
  • Yokohama Bay Sheraton & Towers
  • Yokohama Bay Sheraton Hotel & Towers Hotel
  • Sheraton Yokohama
  • Yokohama Bay Sheraton Hotel
  • Yokohama Sheraton
  • Yokohama Bay Sheraton Hotel & Towers Yokohama
  • Yokohama Bay Sheraton Hotel & Towers Hotel Yokohama

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.