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Hotel New Grand

Property class: 4.5
4.5-star luxury hotel near Osanbashi International Passenger Terminal

Choose dates to view prices

Photo gallery for Hotel New Grand

A restaurant with round tables and wicker chairs, large windows offering a view of a bridge and cityscape at dusk.
A hotel room with a large bed, a desk, a chair, and a view of the cityscape.
A modern hotel building with a prominent sign at the top, multiple floors, and a flat roof.
A grand lobby with a large chandelier, a floral centerpiece on a table, and marble walls.
A spacious lobby with a grand chandelier, a floral centerpiece, and a checkered marble floor.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
10 Yamashita-cho Naka-ku, Yokohama, Kanagawa-ken, 231 8520
  • Place, Yamashita Park
    ‪1 min walk‬
  • Place, Tokyo Bay
    ‪3 min walk‬
  • Place, Yokohama Stadium
    ‪12 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪56 min drive‬

Room options

View all photos for Suite Hollywood twin room, Ocean view, Non-smoking (Tower Wing Grand Club Floor Semi-Suite Twin)

A hotel room with two beds, a desk, a chair, and a view of the city.

Suite Hollywood twin room, Ocean view, Non-smoking (Tower Wing Grand Club Floor Semi-Suite Twin)

  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Superior Floor Bay Side Twin Room, Tower Building-Non-Smoking

Room

Superior Floor Bay Side Twin Room, Tower Building-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Tower Semi-Suite Hollywood Twin

A hotel room with two beds, a desk, a chair, and a view of the city and water.

Tower Semi-Suite Hollywood Twin

  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Single Room, Main Building

A hotel room with a bed, two chairs, a desk, a lamp, and a painting on the wall.

Single Room, Main Building

9.2 out of 10
Wonderful
(21 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free wired internet

View all photos for [Check-in 15:00] Main Building Grand Double

A hotel room with a large bed, a desk, a chair, and a view of the city through the window.

[Check-in 15:00] Main Building Grand Double

9.6 out of 10
Exceptional
(12 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for [Check-in 15:00] Tower Regular Twin, Non Smoking

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

[Check-in 15:00] Tower Regular Twin, Non Smoking

9.4 out of 10
Exceptional
(41 reviews)
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for [Check-in 15:00] Tower Bay View Double, Non Smoking

A hotel room with a large bed, a desk, two chairs, a small table, and a view of the city and sea.

[Check-in 15:00] Tower Bay View Double, Non Smoking

9.2 out of 10
Wonderful
(44 reviews)
  • Ocean view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for [Check-in 15:00] Tower Regular Twin, Smoking

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

[Check-in 15:00] Tower Regular Twin, Smoking

8.6 out of 10
Excellent
(20 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for [Check-in 15:00] Tower Bay View Double, Smoking

A hotel room with a large bed, a desk, two chairs, a small table, and a view of the city and sea.

[Check-in 15:00] Tower Bay View Double, Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for [Check-in 15:00] Tower Bay View Twin, Smoking

A hotel room with a large bed, a desk, a chair, and a television.

[Check-in 15:00] Tower Bay View Twin, Smoking

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for [Check-in 15:00] Tower Bay View Twin, Non Smoking

A hotel room with a large bed, a desk, a chair, and a television.

[Check-in 15:00] Tower Bay View Twin, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • Ocean view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for [Check-in 15:00] Tower Grand Club Floor Twin, Non Smoking

A hotel room with two beds, a desk, a chair, and a view of a cityscape.

[Check-in 15:00] Tower Grand Club Floor Twin, Non Smoking

9.8 out of 10
Exceptional
(26 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for [Check-in 15:00] Tower Grand Club Floor Double, Non Smoking

A hotel room with a large bed, a desk, a chair, and a view of the city skyline.

[Check-in 15:00] Tower Grand Club Floor Double, Non Smoking

9.6 out of 10
Exceptional
(11 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for [Check-in 15:00] Tower High Floor Suite Twin, Non Smoking

A hotel room with a bed, a sitting area with a table and chairs, a balcony with a view of the city, and a large window.

[Check-in 15:00] Tower High Floor Suite Twin, Non Smoking

  • 688 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for [Check-in 15:00] Tower High Floor Suite Double, Non Smoking

A hotel room with a large bed, a sitting area with a sofa and chairs, a dining table, and a view of the city through large windows.

[Check-in 15:00] Tower High Floor Suite Double, Non Smoking

  • 689 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for [Check-in 15:00] Grand Deluxe Twin, Non Smoking

A grand staircase with blue steps, ornate railings, and a decorative ceiling.

[Check-in 15:00] Grand Deluxe Twin, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for [Check-in 15:00] Grand Suite Twin, Non Smoking

A hotel room with a large bed, a desk with a chair, a nightstand with a lamp, and a framed picture on the wall.

[Check-in 15:00] Grand Suite Twin, Non Smoking

  • 573 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for [Check-in 15:00] Grand Suite Double, Non Smoking

A hotel room with a large bed, a nightstand with lamps, a door leading to a dining area, and a view of the dining area through a glass door.

[Check-in 15:00] Grand Suite Double, Non Smoking

  • 602 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for [Check-in 15:00] Run of the House

A hotel room with two beds, a desk, a chair, and a view of a tower at night.

[Check-in 15:00] Run of the House

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Twin Bed
  • Free wired internet

View all photos for [Late Check-in at 5PM] Tower Bay View Twin, Non Smoking

A hotel room with a large bed, a desk, a chair, and a television.

[Late Check-in at 5PM] Tower Bay View Twin, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for [Late Check-in at 5PM] Tower High Floor, Premier Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, and a view of a cityscape.

[Late Check-in at 5PM] Tower High Floor, Premier Twin Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for [Late Check-in at 5PM] Standard Twin Room, Non Smoking, Tower

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

[Late Check-in at 5PM] Standard Twin Room, Non Smoking, Tower

9.2 out of 10
Wonderful
(5 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for [Late Check-in at 5PM] Tower Bay View Double, Non Smoking

A hotel room with a large bed, a desk, two chairs, a small table, and a view of the city and sea.

[Late Check-in at 5PM] Tower Bay View Double, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for [Check-in 15:00] Bayside Twin, Non Smoking

A hotel room with two beds, a desk, a chair, and a view of a cityscape.

[Check-in 15:00] Bayside Twin, Non Smoking

9.2 out of 10
Wonderful
(31 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for [Check-in 15:00] Tower Side Twin, Non Smoking

A hotel room with two beds, a desk with a TV, and a chair.

[Check-in 15:00] Tower Side Twin, Non Smoking

9.2 out of 10
Wonderful
(39 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for [Check-in 15:00] Bayfront Hollywood Twin, Non Smoking

A hotel room with a large bed, a desk, a chair, and a view of the city.

[Check-in 15:00] Bayfront Hollywood Twin, Non Smoking

9.8 out of 10
Exceptional
(14 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free wired internet

View all photos for [Check-in 15:00] Bayfront Corner Double Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, and a view of the water.

[Check-in 15:00] Bayfront Corner Double Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(30 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for [Check-in 15:00] Bayside Double Room

A hotel room with a large bed, a desk with a TV, two chairs, and a view of the city through large windows.

[Check-in 15:00] Bayside Double Room

9.4 out of 10
Exceptional
(10 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for [Check-in 15:00] Tower Side Double Room

A hotel room with a large bed, a desk, a chair, and a view of a tower.

[Check-in 15:00] Tower Side Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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A modern lounge area with large windows, a view of the water, and a cityscape in the background.

THE GATE HOTEL YOKOHAMA by HULIC

Yokohama City Centre
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.4 out of 10, Exceptional, 491 reviews
$101 nightly
The price is $112
Oct 12 - Oct 13
All taxes and fees included in total
THE GATE HOTEL YOKOHAMA by HULIC

About the neighborhood

Yokohama

Central Yokohama getaway .Within a 15-minute walk of this Yokohama City Centre hotel, you'll find Osanbashi International Passenger Terminal and Yokohama Stadium. Red Brick Warehouse and Yokohama Cosmo World are also within 2 miles (3 km).

What's nearby

  • Yamashita Park - 1 min walk - 0.1 miles
  • Yokohama Marine Tower - 2 min walk - 0.1 miles
  • Tokyo Bay - 3 min walk - 0.2 miles
  • Yokohama Stadium - 12 min walk - 0.7 miles
  • Red Brick Warehouse - 14 min walk - 1.4 miles

Getting around

  • Motomachi-Chukagai station - 4 min walk
  • Ishikawacho station - 13 min walk
  • Haneda Airport (HND) - 25 min drive

Restaurants

  • ‪サンマルクカフェ - ‬3 min walk
  • ‪マクドナルド - ‬2 min walk
  • ‪江戸清 大通り店 - ‬3 min walk
  • ‪カフェ・ベローチェ - ‬2 min walk
  • ‪ドトールコーヒーショップ - ‬2 min walk

About this property

Hotel New Grand

4.5-star luxury hotel near Osanbashi International Passenger Terminal
There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 4736 square feet (440 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hotel New Grand. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Yokohama hotel.

  • 230 guestrooms or units
  • 18 levels
  • 2 buildings
  • 4 dining venues
  • Meeting rooms
  • 4736 sq ft of conference space
  • 440 sq m of conference space
  • Built in 1927
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Hotel New Grand offers 230 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of the World.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 2,000 per day)

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast rate plan for children ages 0-6.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free, per registered adult, when using existing bedding.

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 2000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • One child 6 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hotel New Grand
Hotel New Grand Yokohama
New Grand Hotel
New Grand Yokohama
Hotel New Grand Hotel
Hotel New Grand Yokohama
Hotel New Grand Hotel Yokohama

Frequently asked questions

How close is Hotel New Grand to the airport?

Hotel New Grand is 13 mi (25-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel New Grand?

As of Oct 5, 2026, prices found for a 1-night stay for 2 adults at Hotel New Grand on Nov 2, 2026 start from $164, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel New Grand have an airport shuttle?

Airport shuttle services are not available at Hotel New Grand.

Does Hotel New Grand offer free breakfast?

Hotel New Grand does not offer free breakfast.

Is there a casino at Hotel New Grand?

No, there is no casino at this hotel.

What time is check-in at Hotel New Grand?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel New Grand?

Free parking is not available at this hotel. Self parking is available for JPY 2000 per day.

Does Hotel New Grand have a pool?

Hotel New Grand does not have a pool.

Does Hotel New Grand have a restaurant?

There are 4 onsite restaurants, offering options like French cuisine, ocean views, and al fresco dining.

Does Hotel New Grand have a spa?

There are no spa services available at this hotel.

How close is Hotel New Grand to downtown Yokohama?

Hotel New Grand is 0.7 mi away from Yokohama.

Hotel New Grand Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1098 out of 1397 reviews
Rating 8 - Good. 243 out of 1397 reviews
Rating 6 - Okay. 31 out of 1397 reviews
Rating 4 - Poor. 11 out of 1397 reviews
Rating 2 - Terrible. 14 out of 1397 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great location before a cruise
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great location. Good variety of eateries within hotel.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good access to food and shopping
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, and within walking distance of cruise port. Would definitely stay there again
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely amazing in all areas would definitely stay again !!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel the view was really good We enjoyed our stay there For the bar you need reservations
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and hotel bar and restaurants were all very nice. The hotel proximity to Chinatown, Yamashita Park, and Minatomirai Line was convenient.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was large by Japanese standards, hotel breakfast was very good and fantastic location. We loved our stay here
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. All staff were very helpful and welcomed us in cautious manner. Great location and I would like to recommend this hotel to anyone who wants to stay in near ocean.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel within walking distance of the cruise terminal.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location especially if you’re taking a cruise from Yokohama, easy access to trains. Nice quiet area. Easy walk to Motomachi Dori street for many dining venues
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great and accommodating stay. Everything at our fingertips
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay & very clean & comfortable. Walking distance to China Town & it’s lovely walking along the waterfront.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an excellent experience, would come back in a heartbeat
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly beautiful hotel with fantastic location near the Bay and Chinatown. One of bestnhotelsnI have ever booked through Expedia!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location for cruise ship departures. Our view was amazing. Staff was extremely friendly.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Clean, family friendly
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very attentive i Excellent service
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast. Excellent staff. Great location
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the hotel for 2 nights prior to cruising out of Yokohama. The location was perfect and the staffs were all extremely helpful. Despite a little hiccup due to our family having 4 reservations, everything got taken care of promptly and everyone was accommodating. Will definitely stay there again if opportunity arises.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff are very courteous, room was spotless, People in general are so respectful, i love it
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Nicely situated to cruise terminal and public transit. Lots of shops and restaurants nearby. Loved it and I would stay there again in a heartbeat.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well position. Friendly and helpful staff. Nice harbor view. Tasteful decors and well maintained building.
Stayed 1 night in Jun 2026

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