2/10 Terrible
David
Apr 6, 2024
Disliked: Property conditions & facilities
I was put in a room with the bathroom window facing the entrance and the door right next to the office. No privacy or outdoor views. The first night the put me in another room right over the street and very noisy. The shower was set in a jacuzzi that didn’t work and the shower had no hot water. I could have been put in a quiet room with hot water in the larger building in back. This hotel is low quality with paper flowers and cane chairs that were repaired with nylon twine. The hotel is very uncomfortable and the breakfast they serve is low rate and was served late. The second night owners insisted I stay in the room between the entrance and the office, which is unacceptable especially at $130 a night in Mexico so I left didn’t stay there the second and third night which I had paid for. The owners/managers were cold and disrespectful. This was the worst hotel experience I have ever had.
David
Stayed 3 nights in Apr 2024