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Grand Metropark Hotel Xi’an

3.5-star property
158 Dong Da Jie, Xi'an, Shaanxi 1-855-201-7819
4.0 out of 5
Very good!
See all 3 travelocity Reviews

"We could see a part of the ancient wall from our room... the location is terrific. We chose the room rate with breakfast and we were so delighted to h ... " More

By Tinaspin, from Manhattan, NYC, NY, USA on Mon 18 Apr 2011

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Hotel Description

Family-friendly upscale hotel with 2 restaurants

Heart of Xi'an

You'll be steps from Chang'an Qishi Museum and within a 10-minute walk of Dongyue Temple of Xi'an, Shaanxi Province with a stay at this Xi’an City Center hotel. Also, Zhangxueliang Residence is within half a mile (1 km) and Yisu Community Theater is within 2 miles (3 km).

Multiple dining options

This luxury hotel includes 2 restaurants, a gym, and a spa tub. Families will appreciate the playground, onsite laundry facilities, and in-room childcare. Enjoy the sauna and perks like free WiFi.

Free Internet, refrigerators

Boasting comforts like premium bedding and pillow menus, the 315 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with satellite channels. Other amenities include 24-hour room service, refrigerators, and minibars.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, City View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Business Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Metropark Hotel Xi’an ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Grand Metropark Hotel Xi’an

5 out of 5

We had an incredible rate for this fabulous hotel inside the walled section of the city. The location is great. The breakfast is extraordinary.

Pros: Free Internet
We could see a part of the ancient wall from our room... the location is terrific. We chose the room rate with breakfast and we were so delighted to have such a wonderful selection of western and eastern dishes. We had one of the best breakfasts ever... The room and bathroom were very large and comfortable. (They have many TV channels in English, in case you can't sleep...) Because of our timing we had dinner in their Chinese restaurant, instead of going out and we don't recommend it. Their Chinese restaurant is too bright and the food is not memorable therefore expensive, we should have dined in the Cafe. The hotel lobby is a great place for an afternoon drink.

Posted by , from Manhattan, NYC, NY, USA on Apr 18, 2011

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5 out of 5

Excellent Hotel

The hotel was clean and comfortable. Western-style, including the beds--very important in China! The breakfast buffet was lovely, with an excellent selection of both Western and Chinese options. The concierge was also wonderful, very helpful and courteous.

Posted by , from sacramento, ca on Feb 3, 2011

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2 out of 5

Nice Staff, but Old Hotel

This trip to Xi'an was taken for business purposes. We stay in nice hotels throughout China and expected the same when choosing the Hyatt brand. The hotel was not what we expected. The lodgings were very old and grimy. It was obvious that the room had not been cleaned well and didn't appear to be updated since the late 80s. The room made me feel depressed with its low ceilings and dated decor. We also had access to the lounge which was comparable to the room- old and sad. A buffet breakfast was included with the lounge access, however it wasn't much more than a continental breakfast- not like other Western hotels in China. So instead, we ended up paying extra for the full buffet downstairs. The upside of the hotel was the courteous staff, who upgraded us to suites, and the location, close to the city center. All of the employees were extremely nice and spoke excellent English. I would not stay here again. The same or less money can be spent at much nicer, newer hotels.

Posted by on Sep 22, 2009

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About the Grand Metropark Hotel Xi’an

Location 158 Dong Da Jie, Xi'an, Shaanxi 710001

Property Features

Grand Metropark Hotel Xi’an offers its guests a health club, a spa tub, and a sauna. There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business center, 5 meeting rooms, and limo/town car service are available. Event space at this hotel measures 15069 square feet (1400 square meters) and includes conference space. Spa services, tour/ticket assistance, and multilingual staff are also featured at the luxury Grand Metropark Hotel Xi’an. An airport shuttle (available on request) and a train station pick-up service are available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Xi'an hotel.

  • 315 guestrooms or units
  • 12 levels
  • 2 buildings
  • 2 dining venues
  • 15069 sq ft of conference space
  • 1400 sq m of conference space
  • Built in 1990
  • Supervised kid's activities
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Rollaway/extra beds available
  • Grocery/convenience store
  • In-room childcare (surcharge)
  • Babysitting or childcare
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Xi'an Station (2.5 km / 1.6 mi)
  • Property shuttles: Airport shuttle and train station pick-up
  • Parking: Self parking available for a surcharge

Room Amenities

Grand Metropark Hotel Xi’an offers 315 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Cribs available
  • Rollaway beds available
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Cafe - This restaurant serves breakfast, lunch, and dinner.

Pavilion - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International.

  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 88 per person
  • Airport shuttle fee: CNY 350 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Metropark
  • Grand Metropark Hotel Xi’an Xi'an
  • Grand Metropark Hotel Xi'an
  • Grand Metropark Xi'an
  • Hotel Grand Metropark
  • Grand Metropark Hotel Xi'An China/Shaanxi
  • Grand Metropark Xi’an Xi'an
  • Hyatt Xi An
  • Grand Metropark Xi’an
  • Grand Metropark Hotel
  • Grand Metropark Xi’an Xi'an
  • Grand Metropark Hotel Xi’an Hotel
  • Grand Metropark Hotel Xi’an Xi'an
  • Grand Metropark Hotel Xi’an Hotel Xi'an

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.