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Hotel Description

Jalcomulco accommodation with balcony

In Jalcomulco

You'll be within 20 miles (32 km) of Church of Guadaloupe and 25 miles (40 km) of Cascada Bola de Oro. Cerro de Culebra and Parque Miguel Hidalgo are also within 20 miles (32 km).

Dining, steam room

This campground features a restaurant, an outdoor pool, and a bar/lounge. Enjoy the steam room and perks like free self parking and free WiFi. A terrace, a garden, and a snack bar/deli are also on offer.

Balconies

The individually decorated accommodations offer balconies and showers. Housekeeping is available on request.

Traditional Tent, Multiple Beds

Bed Count 1 King Bed Maximum Occupancy 5 Max

Classic Cabin, Multiple Beds

Bed Count 1 King Bed Maximum Occupancy 5 Max

Property Features

Aqua Ceiba offers its guests an outdoor pool and a steam room. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Spa services, a terrace, and tour/ticket assistance are also featured at Aqua Ceiba. Self parking is free. This Jalcomulco campground is smoke free.

  • 11 guestrooms or units
  • Meeting rooms
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Playground on site

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Aqua Ceiba offers 11 accommodations. Rooms open to balconies. Each accommodation is individually furnished and decorated. Bathrooms include showers. Housekeeping is provided daily.

  • Private balcony
  • Shower
  • Housekeeping (daily)
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy local cuisine breakfast daily from 9:00 AM to 11:00 AM.

Aqua Ceiba has a restaurant on site.

Nearby Activities

Recreational amenities at the campground include an outdoor pool and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours on site
  • Playground on site
  • Rafting nearby
  • Mountain climbing nearby
  • Rock climbing on site
  • Hiking/biking trails nearby
  • Kayaking on site
  • Ziplining nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Check-in time ends at 7:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 2:00 PM

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts cash. Contactless check-in is available.

  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Cash deposit required
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 48 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately MXN 150 for adults and MXN 120 for children
  • Spa fee: MXN 450 per day
  • Firewood fee: MXN 200 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aqua Ceiba Campsite
  • Aqua Ceiba Jalcomulco
  • Aqua Ceiba Campsite Jalcomulco

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the campground before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.