Castle Hotel Windsor

4.0 star property
4-star luxury hotel near Windsor Castle

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Photo gallery for Castle Hotel Windsor

Terrace/patio
Deluxe Room, 1 King Bed, City View (Windsor Junior Suite) | In-room safe, blackout drapes, iron/ironing board, free WiFi
Lunch and dinner served
Reception
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
18 High Street, Windsor, England, SL4 1LJ
  • Windsor Castle
    ‪2 min walk‬
  • Windsor Racecourse
    ‪4 min drive‬
  • LEGOLAND® Windsor
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪15 min drive‬

Room options

Deluxe Double Room, 1 King Bed, Ensuite, City View

10.0 out of 10
Exceptional
(12 reviews)
  • 247 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 236 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Twin Bed

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

Superior Double Room, 1 Queen Bed, Ensuite, City View

9.6 out of 10
Exceptional
(9 reviews)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room, 1 King Bed, City View (Windsor Junior Suite)

  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, City View (Mews Suite)

  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Queen Bed with Sofa bed, City View (Park Wing Classic - Sofa)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room, 2 Twin Beds (Park Wing Twin)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Queen Bed, City View (Park Wing Classic)

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 2 Twin Beds, City View (Heritage Twin)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room, 1 Queen Bed, Ensuite

9.2 out of 10
Wonderful
(7 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Windsor

City center retreat .Within a 10-minute walk of this Windsor City Centre hotel, you'll find Windsor Castle and Thames River. Windsor Parish Church and Windsor Guildhall are also within half a mile (1 km).

What's nearby

  • Windsor Castle - 2 min walk - 0.1 miles
  • Eton College - 15 min walk - 0.8 miles
  • Windsor Racecourse - 4 min drive - 1.5 miles
  • LEGOLAND® Windsor - 5 min drive - 2.7 miles
  • Windsor Great Park - 5 min drive - 2.9 miles

Getting around

  • Windsor & Eton Central Station - 5 min walk
  • Station A Station - 13 min drive
  • Heathrow Airport (LHR) - 22 min drive

Restaurants

  • ‪The Horse & Groom - ‬1 min walk
  • ‪Cinnamon Cafe - ‬2 min walk
  • ‪Wagamama Windsor - ‬2 min walk
  • ‪Nando's - ‬2 min walk
  • ‪The Carpenters Arms - ‬1 min walk

About this property

Castle Hotel Windsor

4-star luxury hotel near Windsor Castle
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 11 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 893 square feet (83 square meters) and includes a conference center. A library, a terrace, and coffee/tea in a common area are also featured at the luxury Castle Hotel Windsor. For a fee, parking is available.

This 4-star Windsor hotel is smoke free.

  • 108 guestrooms or units
  • 3 levels
  • 893 sq ft of conference space
  • 83 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Castle Hotel Windsor offers 108 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels.

Bathrooms include showers and hair dryers. This Windsor hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Similar properties

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Please note that the entrance to the car park is via Bachelors Acre, SL4 1ER.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20.00 per person
  • Uncovered self parking fee: GBP 30 per night
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Castle Hotel Windsor
Mercure Castle
Mercure Castle Hotel
Mercure Castle Hotel Windsor
Mercure Castle Windsor
Mercure Hotel Windsor
Mercure Windsor
Mercure Windsor Castle
Mercure Windsor Castle Hotel
Windsor Hotel Mercure
Accor Castle Windsor
Mercure Castle Windsor Hotel Windsor
Castle Hotel Windsor MGallery Collection
Castle Hotel MGallery Collection
Castle Windsor MGallery Collection
Castle MGallery Collection

Frequently asked questions

How close is Castle Hotel Windsor to the airport?

Castle Hotel Windsor is 12.5 mi (22-min drive) away from the Heathrow Airport (LHR) airport, the closest popular airport to the property.

How much does it cost to stay at Castle Hotel Windsor?

As of Sep 8, 2025, prices found for a 1-night stay for 2 adults at Castle Hotel Windsor on Sep 21, 2025 start from $154.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Castle Hotel Windsor have an airport shuttle?

Airport shuttle services are not available at Castle Hotel Windsor.

How close is Castle Hotel Windsor to the beach?

This hotel is 8.2 mi (22-min drive) from Amity Beach.

Does Castle Hotel Windsor offer free breakfast?

Free breakfast isn’t provided at Castle Hotel Windsor, but buffet breakfast is offered for a fee of GBP 20.00 per person. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 7:00 AM to 10:30 AM.

Is there a casino at Castle Hotel Windsor?

No, there is no casino at this hotel.

What time is check-in at Castle Hotel Windsor?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in costs GBP 50 (subject to availability).

Is there free parking at Castle Hotel Windsor?

Free parking is not available at this hotel. Self parking is available for GBP 30 per night.

Does Castle Hotel Windsor have a pool?

Castle Hotel Windsor does not have a pool.

Does Castle Hotel Windsor have a restaurant?

Yes, there is a restaurant on site.

Does Castle Hotel Windsor have a spa?

There are no spa services available at this hotel.

How close is Castle Hotel Windsor to downtown Windsor?

Castle Hotel Windsor is 0.3 mi away from Windsor.

Castle Hotel Windsor Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 668 out of 1006 reviews
Rating 8 - Good. 226 out of 1006 reviews
Rating 6 - Okay. 69 out of 1006 reviews
Rating 4 - Poor. 24 out of 1006 reviews
Rating 2 - Terrible. 19 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Allyson

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely time and everyone we encountered was very friendly
Stayed 1 night in Jun 2025

10/10 Excellent

Megan Laine

Liked: Property conditions & facilities
Great property
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly and welcoming service. Andy on the check in desk was excellent when resolving an issue with our booking - the room type / picture we booked on Expedia did not match what we were allocated, but he took ownership of the situation and even showed us 3 alternative rooms we could move to - thank you Andy! The car park is bigger than I expected, which is why we came on the train (the £30 per night parking charge also put us off, which might be why the car park was mainly empty?) Would definitely stay here again - fantastic location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super convenient location, great rooms, very friendly and helpful staff.
Stayed 1 night in May 2025

10/10 Excellent

Alison

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely and clear rooms. Staff really helpful and pretty bar area. Central loculation near Castle, bars and shops. Very much enjoyed our stay.
Stayed 2 nights in May 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, clean and updated, friendly staff, difficult moving luggage in and out, parking less than ideal. I’d stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was quick but lovely. Checkin was at scheduled time but arriving early allowed for nice garden tea service. Everyone was pleasant and helpful and the location was perfect.
Stayed 1 night in Jun 2025

10/10 Excellent

Leslie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay at the Castle hotel. It was clean and comfortable, great location, and friendly staff. I would recommend the castle hotel to everyone!
Stayed 2 nights in Jun 2025

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Sheryl

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We so enjoyed this hotel. Due to coming from the states, we arrived in the morning and they accommodated us by having three rooms ready and close together. We were able to take a quick nap then tour the town and castle. Windsor is delightful and the hotel was perfect. Well done.
Stayed 1 night in May 2025

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Modern and clean rooms, plenty of amenities and close to Windsor Castle
Stayed 1 night in Jun 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

RAMAN

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
nice location nice property but poor service
Stayed 1 night in May 2025

4/10 Poor

Nathan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
AC in the room did not work, the room was incredibly uncomfortable
Stayed 1 night in May 2025

8/10 Good

Frees

Liked: Cleanliness
Old property with a lot of charm. It would be great if there is an elevator.
Stayed 3 nights in Apr 2025

8/10 Good

Fawn

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place. Nice people, clean and comfortable rooms. Close to pubs, shopping, restaurants and castle. Would stay again.
Stayed 1 night in May 2025

8/10 Good

Chetna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Nathalie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very good breakfast, lovely setting, great location, fantastic Martini at the bar.
Stayed 1 night in May 2025

10/10 Excellent

Liz

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great, the room was nice and clean and quiet. The restaurant was good.
Stayed 1 night in May 2025

10/10 Excellent

Randall

Liked: Cleanliness, property conditions & facilities
The property was fantastic. We loved the location and walked the streets and the Church of St. John the Baptist. So much history in the area to visit. The lunch, dinner and the breakfast food was amazingly good. The eggs Benedict were the best we’ve had in a very long time. Definitely would stay there again.
Photos of the interior of the hotel.
Stayed 1 night in May 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the feeling of being surrounded by history. Imagining what others have experienced only in another life.
Stayed 1 night in Apr 2025

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were happy with our stay and our room. I was disappointed in the view from our room since I had requested a “city view” when making the reservation. Andy, a server in the bar area, was awesome! We are from South Carolina and we love iced tea. And made iced tea for us twice during our stay.
Stayed 3 nights in May 2025