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Castle Hotel Windsor

4.0 star property
4-star eco-certified hotel near Windsor Castle

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Castle Hotel Windsor

Photo gallery for Castle Hotel Windsor

Terrace/patio
Garden
Superior Double Room, 1 Queen Bed, Ensuite | In-room safe, blackout drapes, iron/ironing board, free WiFi
Lunch and dinner served
Shower, hair dryer, towels

Overview of Castle Hotel Windsor

Reviews
9.0

Wonderful

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
18 High Street, Windsor, England, SL4 1LJ
  • Popular LocationWindsor Castle4 min walk
  • Popular LocationLEGOLAND® Windsor5 min drive
  • Popular LocationWindsor Racecourse5 min drive
  • AirportLondon (LHR-Heathrow)22 min drive

Room options

View all photos for Junior Suite, 1 King Bed, Ensuite

Junior Suite, 1 King Bed, Ensuite | In-room safe, blackout drapes, iron/ironing board, free WiFi

Junior Suite, 1 King Bed, Ensuite

  • 258 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ensuite, City View

Deluxe Double Room, 1 King Bed, Ensuite, City View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed, Ensuite, City View

  • 247 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds, Ensuite

Superior Twin Room, 2 Twin Beds, Ensuite | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Twin Room, 2 Twin Beds, Ensuite

  • 226 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Queen Bed, Ensuite, City View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Double Room, 1 Queen Bed, Ensuite, City View

  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room, 1 Queen Bed, Ensuite

Classic Double Room, 1 Queen Bed, Ensuite | In-room safe, blackout drapes, iron/ironing board, free WiFi

Classic Double Room, 1 Queen Bed, Ensuite

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Queen Bed, Ensuite

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Double Room, 1 Queen Bed, Ensuite

  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed

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The price is $246
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$295 total
includes taxes & fees
May 15 - May 16
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About the neighborhood

Windsor

City center retreat .Within a 10-minute walk of this Windsor City Centre hotel, you'll find Windsor Castle and Thames River. Windsor Royal Shopping Centre and St. Georges Chapel are also within half a mile (1 km).

What's nearby

  • St. Georges Chapel - 3 min walk
  • Windsor Castle - 4 min walk
  • Eton College - 14 min walk
  • LEGOLAND® Windsor - 5 min drive
  • Windsor Racecourse - 5 min drive

Getting around

  • Windsor & Eton Central Station - 5 min walk
  • Station A Station - 13 min drive
  • Heathrow Airport (LHR) - 22 min drive

Restaurants

  • Horse & Groom - 1 min walk
  • Wagamama Windsor - 2 min walk
  • The Duchess of Cambridge - 2 min walk
  • The Prince Harry - 1 min walk
  • Bluegrass BBQ - 1 min walk

About this property

Castle Hotel Windsor

4-star eco-certified hotel near Windsor Castle
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 11 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 893 square feet (83 square meters) and includes a conference center. A library, a terrace, and coffee/tea in a common area are also featured at the eco-certified Castle Hotel Windsor. For a fee, parking is available.

This 4-star Windsor hotel is smoke free.

  • 108 guestrooms or units
  • 3 levels
  • 893 sq ft of conference space
  • 83 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Castle Hotel Windsor offers 108 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels.

Bathrooms include showers and hair dryers. This Windsor hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Languages

English, French, German, Hindi, Italian, Japanese, Polish, Romanian, Slovak, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 22.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Please note that the entrance to the car park is via Bachelors Acre, SL4 1ER.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 22.50 per person
  • Uncovered self parking fee: GBP 30 per night
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Castle Hotel Windsor
Mercure Castle
Mercure Castle Hotel
Mercure Castle Hotel Windsor
Mercure Castle Windsor
Mercure Hotel Windsor
Mercure Windsor
Mercure Windsor Castle
Mercure Windsor Castle Hotel
Windsor Hotel Mercure
Accor Castle Windsor
Mercure Castle Windsor Hotel Windsor
Castle Hotel Windsor MGallery Collection
Castle Hotel MGallery Collection
Castle Windsor MGallery Collection
Castle MGallery Collection

Frequently asked questions

How close is Castle Hotel Windsor to the airport?

Castle Hotel Windsor is 12.5 mi (22-min drive) away from the Heathrow Airport (LHR) airport, the closest popular airport to the property.

How much does it cost to stay at Castle Hotel Windsor?

As of May 1, 2024, prices found for a 1-night stay for 2 adults at Castle Hotel Windsor on May 6, 2024 start from $154.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Castle Hotel Windsor have an airport shuttle?

Airport shuttle services are not available at Castle Hotel Windsor.

Does Castle Hotel Windsor offer free breakfast?

Free breakfast isn’t provided at Castle Hotel Windsor, but buffet breakfast is offered for a fee of GBP 22.50 per person. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 7:00 AM to 10:30 AM.

Is there a casino at Castle Hotel Windsor?

No, there is no casino at this hotel.

What time is check-in at Castle Hotel Windsor?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in costs GBP 50 (subject to availability).

Is there free parking at Castle Hotel Windsor?

Free parking is not available at this hotel. Self parking is available for GBP 30 per night.

Does Castle Hotel Windsor have a pool?

Castle Hotel Windsor does not have a pool.

Does Castle Hotel Windsor have a restaurant?

Yes, there is a restaurant on site.

Does Castle Hotel Windsor have a spa?

There are no spa services available at this hotel.

How close is Castle Hotel Windsor to downtown Windsor?

Castle Hotel Windsor is 0.3 mi away from Windsor.

Castle Hotel Windsor Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 609 out of 1002 reviews" "
Rating 8 - Good. 277 out of 1002 reviews" "
Rating 6 - Okay. 61 out of 1002 reviews" "
Rating 4 - Poor. 37 out of 1002 reviews" "
Rating 2 - Terrible. 18 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Hazel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very charming, old, character hotel with uneven floors and tiny bathrooms but the room itself was huge! Very comfortable and nicely appointed. Lovely staff, great location, nice breakfast. We enjoyed our stay very much.
Stayed 2 nights in Jan 2024

10/10 Excellent

Lois

Stayed 1 night in Jan 2024

10/10 Excellent

Darrin, Pacifica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I found the hotel very charming and particularly the breakfasts and sitting in the lounge next to the fireplace. Turns out I missed the feline mascot so hopefully next visit. Perfect location. Very accommodating staff. I will probably choose a bigger room next time.
Stayed 4 nights in Jan 2024

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Not sure we’d return unfortunately
The location of the Castle Hotel is great, you couldn’t get a better location. Hotel itself in the main communal areas is lovely, nicely decorated and modern. The bedrooms however need some work. My room had a lot of very rough edges, chipping paint, paint peeling off doors, knocks and bangs on the woodwork, stains on the cushions. Just generally a little lit low on standards for a hotel of this supposed calibre. My towels (as per the photo) had FOUR holes in one single bath towel, just shoddy and low quality. Because of this, I went to reception to ask for some robes for the room (which might I add- states on the website and hung on a hanger in the wardrobe- ‘please ask for a robe, we’ll bring one straight up to you’) I was told by the receptionist that they were for VIP’s only, so not VIP enough! I nearly fell over! That was shocking. The next day I asked again and was able to get some, but it was on day two of our stay so would have been nice the first night! The breakfast staff were poor on the first day, I didn’t get welcomed into the room, no ‘good morning’ nothing. In the middle of the room a lady said ‘you want tea or coffee?) if not even been showed to my table yet. We weren’t advised anything, didn’t ask what we wanted, nothing! We were ignored, we’re spoken to rudely and the corporate guests prioritised in terms of service! Day two was better, the complete opposite, and how it should have been day one!! Very disappointing! Best thing about the hotel is Dexter.
Stayed 2 nights in Jan 2024

10/10 Excellent

Russ

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the castle. Parking was a bit tight
Stayed 1 night in Jan 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter Stay
The stay was great. Room and staff were excellent. We had a wonderful time
Stayed 3 nights in Jan 2024

10/10 Excellent

Máté

Stayed 2 nights in Jan 2024

2/10 Terrible

Greg

Stayed 2 nights in Jan 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Windsor location
Great location and outstanding customer service, highly recommended.
View from room
Front of hotel
Lounge/Bar
Stayed 2 nights in Jan 2024