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WoodSpring Suites Wilmington

2.5-star property
2657 Carolina Beach Rd, Wilmington, NC 1-855-201-7819

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2.9 out of 5
See all 15 Travelocity Reviews

"Great price. I was disappointed they didn’t have coffee in the room. They don’t have shampoo or conditioner in the rooms. " More

By a verified traveler on Thu 22 Jul 2021

Points Of Interest

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Hotel Description

Wilmington hotel in Shipyard Plaza area

In suburbs

Your stay at this Shipyard Plaza hotel places you within 2 miles (3 km) of Legion Stadium and Cape Fear River. Greenfield Lake Park and Gardens and Cameron Art Museum are also within 2 miles (3 km).

Renovated in 2016

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the business center. Enjoy the 24-hour fitness center and conveniences like express check-out and laundry facilities.

Free WiFi, kitchens

The 121 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with satellite channels. Other amenities include free WiFi, dining areas, and sitting areas. Housekeeping is available once per stay.

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$90* Per night/room Jul 27 - Jul 28

Standard Room, 1 Double Bed, Accessible, Non Smoking (Bathtub)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed with Sofa bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 Double Bed, Accessible, Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

WoodSpring Suites Wilmington ratings based on 15 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for WoodSpring Suites Wilmington

Everyone (9) Couples (2) Family (3)
4 out of 5
Great price. I was disappointed they didn’t have coffee in the room. They don’t have shampoo or conditioner in the rooms.

Posted by on Jul 22, 2021

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Comment from Hotel Management

Jul 22, 2021 by -Brandon, Guest Engagement Team - WoodSpring Suite

Thank you for sharing your experience as we truly value the opinions of our guests. We are so happy that your overall stay was a great one and appreciate your feedback on how it could have been better. We do hope we have another chance to show you an exceptional experience and wish you all the best in your future travels.

4 out of 5
I like the modernization. No carpet & security. The only thing I don't like is how limited housekeeping is. The halls & room floors contain stains and debris.

Posted by on Jul 14, 2021

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Comment from Hotel Management

Jul 16, 2021 by -Brandon, Guest Engagement Team - WoodSpring Suite

Thank you for sharing your experience as we truly value the opinions of our guests. We are so happy that your overall stay was a great one and appreciate your feedback on how it could have been better. We do hope we have another chance to show you an exceptional experience and wish you all the best in your future travels.

1 out of 5

Posted by , from Charlotte on Jun 2, 2020

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Comment from Hotel Management

Jun 9, 2020 by Brandon, Guest Engagement Team, WoodSpring Suites

I am so sorry to hear that your experience was not the exceptional one we intended for you, Stephanie. Thank you for rating our hotel.

2 out of 5
I didn't like the bed and the floors were dirty ppl were hanging around the front door it was loud and smelly

Posted by on Dec 14, 2019

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Comment from Hotel Management

Dec 16, 2019 by Charlie, Guest Engagement Team- Woodspring Suites

So sorry to hear that you experienced issues with the bed and unpleasant noises and odors. Our staff works hard to give you a clean, quiet and exceptional stay and we deeply apologize that this was not your experience. Thank you for letting us know the areas that we can improve upon.

5 out of 5

Posted by on Nov 9, 2019

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Comment from Hotel Management

Nov 13, 2019 by Alex, Guest Engagement Team- Woodspring Suites

Thank you so much for this phenomenal rating! We are so pleased to see that your stay with us was such a great one!

2 out of 5
We arrived early and could not check in. I understand that. When we arrived to check in later the manger was complaining to another employee about Travelocity booking one night stays in front of me. Rude...The trash cans outside of the entry door to the building was over flowing onto the ground. When we got to our room, I wiped up some water from my dogs and the floor was filthy. We had bar soap in the bathroom and when I asked for complimentary shampoo, they didn't have any and shrugged me off. The service was awful, staff was rude and property was trashy. There were several people hanging out in the parking lot drinking beer all day and night. Made it uncomfortable to go outside to walk our dogs. And the air condition was terrible in our room, dogs even panted while inside. Very disappointed in this property.

Posted by on Sep 8, 2019

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Comment from Hotel Management

Sep 12, 2019 by Nationwide Hotel Management Company, LLC

I'm so sorry to hear about all of these things that were disappointing to you during your stay with us. Thank you for your feedback so we can improve and hopefully make a much better impression on future guests. I know that doesn't make up for the unpleasantness that you encountered but I wanted you to know that you matter to us and we're sorry we disappointed you.

1 out of 5

Posted by on Jul 16, 2019

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Comment from Hotel Management

Jul 31, 2019 by Nationwide Hotel Management Company, LLC

We are so sorry you were not pleased with your stay.

4 out of 5
Like the price. Website was clear with what u get. Small bar of soap. Overall great place if u don't have children

Posted by on Jun 15, 2019

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Comment from Hotel Management

Jun 24, 2019 by Nationwide Hotel Management Company, LLC

Thank you for staying with us and for this thoughtful feedback.

3 out of 5
The property was nice and so was the location. But they don't clean rooms daily only every other week. You have to rent dishes and pots. Only give you 2 towels and face clothes your entire stay.

Posted by , from Georgia, us on Apr 23, 2019

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Comment from Hotel Management

May 6, 2019 by Nationwide Hotel Management Company, LLC

You are right that our amenity offerings are unique and are not like those offered at traditional hotels --- we allow guests to choose and pay for only the amenities they want to use, like more frequent housekeeping or adding cookware to our in-room kitchens. Hopefully other guests will benefit from your description and enjoy their affordable stay with just the amenities they need or desire. We would look forward to welcoming you back again soon.

2 out of 5
At first arrival it seems as if they had their stuff together until we arrived to the rooms to find them dirty After reporting and letting the manager(vanessa) and front desk clerk (crystal) they prompted that they will be cleaning asap.. So after stepping out for awile and try to enjoy the beach. Returned 3/4hrs later for the room still not cleaned... Called back down to front desk (Dwain)to let them know that the room still isnt cleaned... Its around 6/7o'clock now.after an back an forth conversation at which he said he would let housekeeping know the next morning at which at this time im hoping to be gone or offered another room or discount on another(SMH) so the next morning at checkout i informed the manager Vanessa of her promise to get my room cleaned and she tells me that shes upset of the way that dwain was talked to and that she was standing there listening to the conversation... If so as an manager why didnt she intervene esspecially if she knew the sitiuation and or knew who i was.... Maybe because they where partying in one of the rooms on the first floor.. And maybe she was to much under the influence to talk to me (I Guess)... So after speaking with her the next morning she implies that shes gonna talk to her General Manager to fix the situation so i left... After an hour of being on the road i get an call from the hotel stating theres nothing they could do because some of the stuff was paint dropping WTH along with the hair,dirt. And ashes on floor an bathroom

Posted by , from North Carolina on May 28, 2018

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Comment from Hotel Management

Jun 7, 2018 by Julia, Guest Relations

Thank you for your feedback. I apologize that I'm not following all of your details but I see enough to realize that you had a disappointing stay with us. I'm so sorry to hear this and I'm sorry for the inconvenience. I hope your future travels are more pleasant ones.

About the WoodSpring Suites Wilmington

Location 2657 Carolina Beach Rd, Wilmington, NC 28412-1807

Property Features

Public spaces have free WiFi. You'll find a business center on site. A 24-hour fitness center, a vending machine, and laundry facilities are also featured at the business-friendly WoodSpring Suites Wilmington. Limited free parking is available on a first-come, first-served basis. You'll have access to the health club at a partner property. A complete renovation of WoodSpring Suites Wilmington was completed in September 2016. Smoking is allowed in designated areas at this Wilmington hotel.

  • 1 building
  • 121 guestrooms or units
  • 4 levels
  • Built in 2008
  • Business facilities
  • Self-service laundry
  • Express check-out
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Wilmington Intl. Airport (ILM) (11.9 km / 7.4 mi)
  • Parking: Free self parking

Room Amenities

WoodSpring Suites Wilmington offers 121 accommodations. Accommodations offer separate sitting areas. 34-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations. This Wilmington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided once per stay.

  • In-room kitchen
  • Dining room
  • Sitting area
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Shower and tub combination
  • Housekeeping (once per stay)
  • Hair dryer available
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Snorkeling nearby
  • Motor boating nearby
  • Surfing/boogie boarding nearby
  • Fishing nearby
  • Windsurfing nearby
  • Health or beauty spa nearby
  • Horse riding nearby
  • Ice skating nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Ecotours nearby
  • Marina nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Water tubing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time ends at 5:30 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 10:00 PM
  • Saturday - Sunday: 10:00 AM - 8:00 PM
Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 10:00 PM
  • Saturday - Sunday: 10:00 AM - 8:00 PM
Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 15 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 80 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Onsite parties or group events are strictly prohibited

Long-term renters welcome

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Long-term renters welcome
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Private entrance
  • Events/parties not allowed
  • LGBTQ friendly
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Value Place Hotel Wilmington
  • Value Place Wilmington
  • Value Place Wilmington NC Hotel
  • Value Place Wilmington NC
  • WoodSpring Suites Wilmington Hotel
  • WoodSpring Suites Wilmington Hotel
  • WoodSpring Suites Wilmington Wilmington
  • WoodSpring Suites Wilmington Hotel Wilmington

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.