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Hampton Inn by Hilton Wilmington Downtown

2.5-star property
225 Grace St, Wilmington, NC 1-855-201-7819

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4.0 out of 5
Very good!
See all 10 Travelocity Reviews

"Location was excellent for downtown activities in Wilmington " More

By a verified traveler on Tue 22 Oct 2019

Points Of Interest

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Hotel Description

Hotel near Cape Fear Community College in Wilmington

In historical district

Within a 10-minute walk of this Wilmington Historic District hotel, you'll find Cape Fear Community College and Wilmington Convention Center. Battleship North Carolina and Children's Museum of Wilmington are also within half a mile (1 km).

Renovated in 2017

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Free breakfast is served.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 92 guestrooms also offer free WiFi and LCD TVs. Free wired Internet, refrigerators, and microwaves are also available.

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 3 Max
$189* Per night/room Jun 27 - Jun 28

Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (w/ wetbar)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (w/ bathtub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hampton Inn by Hilton Wilmington Downtown ratings based on 10 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn by Hilton Wilmington Downtown

Everyone (8) Family (1)
4 out of 5

Posted by on Apr 6, 2021

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5 out of 5

Posted by on Jun 2, 2020

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Comment from Hotel Management

Jun 5, 2020 by Lindsey Blume-Lowery - Front Office Manager

Thank you for taking the time to provide us with valuable feedback regarding your stay. We strive to provide excellent service and accommodations that exceed your expectations. I am very happy to see that we were able to achieve that goal during your stay, and that your experience with us was a pleasant one. As service is the only product that we sell, creating rewarding experiences for our guests is why comments of this kind are a “must share” with the management personnel and entire team. Again, thank you so much for your feedback, and we look forward to welcoming you back as a return guest in the near future!

2 out of 5
Good location to historic area, clean rooms and amenities, breakfast was wonderful; using a third party is a problem when their are things to do differently with your stay like check in early. There were 2 rooms that were loud and slamming doors from 10 pm - 5 am. I was told to go figure out which rooms on the hall for it to be addressed - I was in the bed so I did not do this since I think someone that works there should follow through when a guest has an issue. When checking out, valet could not start our vehicle. We have not had any issues so we had to be jumped. Guessing lights left on or door ajar - had battery tested when we left hotel and it checked out fine - no issues with vehicle since... The hotel manager tried to smooth things over at check out. Very nice morning associates and trying to make things better.

Posted by on Mar 2, 2020

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Comment from Hotel Management

Mar 22, 2020 by Lindsey Blume-Lowery - Front Office Manager

Thank you for taking the time to provide us with valuable feedback regarding your stay. We strive to provide excellent service and accommodations that exceed your expectations. I am very happy to see that we were able to achieve that goal during your stay, and that your experience with us was a pleasant one. We are sorry for the inconvenience, that you experienced while here visiting with us. I will be sure to address this with our valet manager as well as staff. Again, thank you so much for your feedback, and we look forward to welcoming you back as a return guest in the near future!

5 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Lindsey Blume-Lowerry - Front Office Manager

Thank you for taking the time to provide us with valuable feedback regarding your stay. We strive to provide excellent service and accommodations that exceed your expectations. I am very happy to see that we were able to achieve that goal during your stay, and that your experience with us was a pleasant one. As service is the only product that we sell, creating rewarding experiences for our guests is why comments of this kind are a “must share” with the management personnel and entire team. Again, thank you so much for your feedback, and we look forward to welcoming you back as a return guest in the near future!

5 out of 5

Posted by on Nov 8, 2019

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Comment from Hotel Management

Nov 9, 2019 by Lindsey Blume - Lowery - Front Desk Manager

Thank you for taking the time to provide us with valuable feedback regarding your stay. We strive to provide excellent service and accommodations that exceed your expectations. I am very happy to see that we were able to achieve that goal during your stay, and that your experience with us was a pleasant one. As service is the only product that we sell, creating rewarding experiences for our guests is why comments of this kind are a “must share” with the management personnel and entire team. Again, thank you so much for your feedback, and we look forward to welcoming you back as a return guest in the near future!

5 out of 5
Location was excellent for downtown activities in Wilmington

Posted by on Oct 22, 2019

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Comment from Hotel Management

Oct 22, 2019 by Sammy Naquin- General Manager

Thank you for taking the time to provide us with valuable feedback regarding your stay. We strive to provide excellent service and accommodations that exceed your expectations. I am very happy to see that we were able to achieve that goal during your stay, and that your experience with us was a pleasant one. As service is the only product that we sell, creating rewarding experiences for our guests is why comments of this kind are a “must share” with the management personnel and entire team. Again, thank you so much for your feedback, and we look forward to welcoming you back as a guest in the near future!

5 out of 5
Great hotel, friendly staff, beautiful rooms, great breakfast. Only negative, i wasn't expecting to need to do valet parking but at only $12 , not bad for that either.

Posted by on Feb 5, 2019

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Comment from Hotel Management

Feb 6, 2019 by Sammy Naquin- General Manager

Thank you for taking the time to provide us with valuable feedback regarding your stay. We strive to provide excellent service and accommodations that exceed your expectations. I am very happy to see that we were able to achieve that goal during your stay, and that your experience with us was a pleasant one. Again, thank you so much for your feedback, and we look forward to welcoming you back as a return guest in the near future!

5 out of 5

Posted by on Feb 5, 2019

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Comment from Hotel Management

Apr 1, 2019 by Sammy Naquin- General Manager

Thank you for taking the time to provide us with valuable feedback regarding your stay. We strive to provide excellent service and accommodations that exceed your expectations. I am very happy to see that we were able to achieve that goal during your stay, and that your experience with us was a pleasant one. Again, thank you so much for your feedback, and we look forward to welcoming you back as a return guest in the near future!

2 out of 5

Posted by on Dec 24, 2018

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Comment from Hotel Management

Dec 28, 2018 by Sammy N - General Manager

Thank you for taking the time to provide us with valuable feedback regarding your stay. We strive to provide excellent service and accommodations that exceed your expectations. It pains me to see that we were not able to achieve a late checkout during your stay, and that your experience with us was effected by it. I would be very interested to see what made your rating go from a 5 to a 2. Please if you would like to comment please email me so I can address the situation. Please let me know if I can help you in any way or please feel free to contact me with any questions or concerns. Again, thank you so much for your feedback, and we look forward to welcoming you back as a return guest in the near future!

2 out of 5
The day shift was misconceiving we were there for a half marathon that would take place the next day. We needed more time the next day to shower, change and get on the road. We were told that there was no extended check out. We found out later that some of our running friends that signed in after us was given the extended check out time.

Posted by on Dec 3, 2018

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Comment from Hotel Management

Dec 6, 2018 by Sammy N - General Manager

Thank you for taking the time to provide us with valuable feedback regarding your stay. We strive to provide excellent service and accommodations that exceed your expectations. It pains me to see that we were not able to achieve a late checkout during your stay, and that your experience with us was effected by it. When it comes to a late checkout it is on a first come basis, we had a ton of late checkouts and for the sake of other guest trying to check in, we have to limit the amount of late check outs so that housekeeping could fully service the room. Please let me know if I can help you in any way or please feel free to contact me with any questions or concerns. Again, thank you so much for your feedback, and we look forward to welcoming you back as a return guest in the near future!

About the Hampton Inn by Hilton Wilmington Downtown

Location 225 Grace St, Wilmington, NC 28401

Property Features

Hampton Inn by Hilton Wilmington Downtown offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. A business center and a meeting room are available. The business-friendly Hampton Inn by Hilton Wilmington Downtown also features tour/ticket assistance, coffee/tea in a common area, and complimentary newspapers in the lobby. For a fee, parking is available. A complete renovation of Hampton Inn by Hilton Wilmington Downtown was completed in 2017. This Wilmington hotel is smoke free.

  • 92 guestrooms or units
  • 5 levels
  • Built in 2016
  • Breakfast available (free)
  • Deli
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Wilmington Intl. Airport (ILM) (6.1 km / 3.8 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hampton Inn by Hilton Wilmington Downtown offers 92 air-conditioned accommodations with safes and complimentary newspapers. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Deep soaking tub
  • LCD television
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds

This property accepts credit cards, debit cards, and cash

Onsite parties or group events are strictly prohibited

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds. This property accepts credit cards, debit cards, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 19 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Pool access available from 11:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.