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4.2 out of 5

"We had a great time here. The staff is wonderful! " More

By a verified traveler on Wed 21 Jul 2021

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Hotel Description

3.5-star hotel near Bob Carpenter Center

Close to airport

With a stay at this Newark hotel, you'll be steps from Bob Carpenter Center and within a 10-minute walk of Fred Rust Ice Arena. University of Delaware and University of Delaware Botanic Gardens are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy free perks like buffet breakfast and free self parking.

Free Internet, MP3 docks

Featuring conveniences like living rooms and dining areas, the 154 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Other amenities include MP3 docks, refrigerators, and microwaves. Weekly housekeeping is available.

Suite, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max
$127* Per night/room Oct 24 - Oct 25

Two Room Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

King Suite nonsmoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

2 Queens Suite nonsmoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Embassy Suites Newark - Wilmington/South ratings based on 17 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites Newark - Wilmington/South

Everyone (8) Family (6)
1 out of 5
Our room was very dirty, we called the front desk about the condition of our room without results. There was dog food on the floor as well as dog hair all over the floor and sofa plus the bed. My wife had to go down to the front desk to request service but wasn't able to get any help. The front desk gave her a vacuum cleaner and told she would have to vacuum herself. There wasn't any clean covers because the one that was on the bed was covered with dog hair. They front desk refuse to change out our room so we were left with cleaning our room and sleeping with any covers. So we left and made a promise to need stay at another Embassy Suites Hotel. Very angry and disappointed with my stay and the lost of money.

Posted by on Sep 2, 2021

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5 out of 5
We had a great time here. The staff is wonderful!

Posted by on Jul 21, 2021

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5 out of 5
Easy check in on my phone. Wish they had a coffee bar in lobby

Posted by on May 16, 2021

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4 out of 5
No accutraments

Posted by on Apr 27, 2021

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5 out of 5

Posted by on Apr 12, 2021

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3 out of 5
The lobby inside was nice but the room was very dated. I was not happy with the room interior or service. The bathroom was short of toiletries. The bathtub filled with water while taking a shower which was a fall hazzard. Called ro have trash removed and no one responded. Over all the hotel is not like the pictures described on your site. The bed was comfortable. I wish the room was nicer. The pool area was not nice either. I will not stay at this hotel again.

Posted by on Mar 30, 2021

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5 out of 5
Will be staying here again.nice getaway for the weekend

Posted by on Mar 27, 2021

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Comment from Hotel Management

Apr 1, 2021 by Embassy Suites Newark DE Staff

Thank you for your kind review. We enjoyed having you stay with us.

2 out of 5
The embassy Suites is beautiful- the lobby is wide and open and the room was comfortable. We were not given the room type we had purchased and when I inquired we were just told it was a capacity issue. They would not honor the executive suite in our reservation and instead placed us in a standard suite with no dining area and no refund for the room difference. Our reservation included $25 hotel credit daily- there was only a small gift shop in the hotel- no bar or anything. We bought a few drinks and candy bars (charged to the room) and noticed today that the hotel has charged credit card $30 dollars instead of using our $75 hotel credit from Travelocity. We were disappointed by the breakfast options- Sunday morning was great... but on Monday and Tuesday the breakfast was moved to a small cart behind the front desk with no signage- we missed it completely on Monday morning. We also thought it was overkill to block off all of the dining tables in the lobby. Finally, the pool was neither clean nor warm. This was especially disappointing because we chose the embassy Suites because of the pool. We understood (though found it frustrating) that the pool was closed for an hour at a time 5-6 times throughout the day... we would have been happier if they had actually used the pool cleaning time to clean the pool. I hate leaving a bad review- I tried to rectify these problems with the front desk attendant who only said she couldn’t do anything but would write it down.

Posted by on Mar 19, 2021

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5 out of 5

Posted by on Mar 7, 2021

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Comment from Hotel Management

Apr 1, 2021 by Embassy Suites Newark DE Staff

Thank you for your kind review. We enjoyed having you stay with us.

5 out of 5
Great suites for having a wedding or family reunion.

Posted by on Sep 2, 2019

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About the Embassy Suites Newark - Wilmington/South

Location 654 S College Ave, Newark, DE 19713

Property Features

Embassy Suites Newark - Wilmington/South offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 3250 square feet (293 square meters) and includes conference space. The business-friendly Embassy Suites Newark - Wilmington/South also features gift shops/newsstands, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This 3.5-star Newark hotel is smoke free.

  • 1 building
  • 154 guestrooms or units
  • 6 levels
  • 3250 sq ft of conference space
  • 293 sq m of conference space
  • Built in 1999
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Number of living rooms
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Train station: Newark Station (1.8 km / 1.1 mi)
  • Parking: Free self parking

Room Amenities

Embassy Suites Newark - Wilmington/South offers 154 accommodations with MP3 docking stations and laptop-compatible safes. Accommodations offer separate living rooms. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided weekly.

  • Separate bedroom
  • Dining room
  • Living room
  • MP3 dock
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (weekly)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast on weekdays from 7:00 AM to 8:30 AM and on weekends from 7:30 AM to 9:30 AM.

TGI Fridays - This restaurant serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Newark
  • Embassy Suites Newark Wilmington/South
  • Embassy Suites Wilmington/South
  • Embassy Suites Wilmington/South Hotel
  • Embassy Suites Wilmington/South Hotel Newark
  • Newark Embassy Suites
  • Embassy Suites Newark - Wilmington/South Hotel Newark
  • Embassy Suites Newark Wilmington/South Hotel
  • Embassy Suites Newark - Wilmington/South Hotel
  • Embassy Suites Newark - Wilmington/South Newark
  • Embassy Suites Newark - Wilmington/South Hotel Newark

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.