Enter dates to see availability

"Staff passed over room to clean because we were still in room. We left room at 12 noon. Housekeeper was still on hall. Came back at 7 pm to a dirty ro ... " More

By a verified traveler on Sun 24 Jun 2018

Hotel Description

Hotel near University of North Carolina at Wilmington in Wilmington

Close to airport

Within 3 miles (5 km) of this hotel, you'll find University of North Carolina at Wilmington and Mayfaire Town Center. Hugh Macrae Park and Cape Fear Museum are also within 6 miles (10 km).

Free perks

This hotel features a fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 92 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Premium bedding, coffee/tea makers, and free newspapers are also available.

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$101* Per night/room Sep 12 - Sep 13

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Plus Wilmington/Wrightsville Beach ratings based on 29 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Wilmington/Wrightsville Beach

Everyone (17) Couples (1) Family (4)
2 out of 5
What killed the stay for our family is that there were roaches everywhere! My husband went downstairs to the front desk, the night of our stay, and was told that there was not another room to put is in. We were told we would be comped $50, and they actually comped us $60. If it wasn't for the roaches, probably would have been a good experiences. My granddaughter and her friend were so frightened, they begged to sleep in the car, and we did not get any sleep and left the first thing in the morning. We were told that they had just had the hotel fumigated, but looking at past reviews from other sites, this seems to be the standard response. Absolutely unacceptable. When we got home, we had to leave all our luggage, coolers and everything else in the driveway to air our to make sure we did not bring bugs into our home. I wouldn't recommend staying here unless you're okay with roaches. Again, if there were no roaches, this might be an okay place to stay. We didn't stick around to check out breakfast. The night before the nice man at the front desk gave the girls cookies, we threw them away.

Posted by on Aug 6, 2019

Was this review helpful to you?
Comment from Hotel Management

Aug 9, 2019 by Steve

Thank you for taking the time to review our property. We have passed along the information to our pest control company to ensure this issue is addressed.

4 out of 5
Good... Round the clock coffee in lobby In room coffee... not so mich AC not great

Posted by on Jul 13, 2019

Was this review helpful to you?
Comment from Hotel Management

Jul 14, 2019 by cn

Thank you for your review! We are glad that you enjoyed our coffee. We hope that you stay with us again soon.

5 out of 5

Posted by on Jul 12, 2019

Was this review helpful to you?
Comment from Hotel Management

Jul 14, 2019 by cn

Thank you for your five-star review! We hope that you stay with us again soon.

2 out of 5
Place was below average. Saw a few roaches, spots on bed. Overpriced for what you get.

Posted by , from Charlotte, NC on Jun 17, 2019

Was this review helpful to you?
Comment from Hotel Management

Jun 18, 2019 by rr

Thank you for your feedback. We apologize that you had roaches in your room, and we have treated the area in addition to the routine treatments we apply at our hotel. We hope to see you again in the future, so that we may offer you an improved experience when you are here.

3 out of 5

Posted by on Jun 17, 2019

Was this review helpful to you?
Comment from Hotel Management

Jun 18, 2019 by rr

Thank you! Safe travels!

5 out of 5
We wanted to use the pool, but apparently it doesn't open until May 6th. Several people commented that they thought the pool would be available. You should state the dates it opens and closes on your website.

Posted by on Apr 29, 2019

Was this review helpful to you?
Comment from Hotel Management

May 6, 2019 by rr

Thank you for your honest feedback! We hope to see you again soon!

3 out of 5
Pet room smelled like urine, should not be carpeted as it adds to the build up of scent. Bathroom fan did not work, there was food in our fridge when we got there.

Posted by on Apr 22, 2019

Was this review helpful to you?
Comment from Hotel Management

Apr 23, 2019 by Steve

Greetings, Thank you for reviewing our property. We have shared you comments with the house keeping department and addressed the issue.

4 out of 5

Posted by on Apr 20, 2019

Was this review helpful to you?
Comment from Hotel Management

Apr 21, 2019 by Rebecca R

Thank you! Safe travels!

4 out of 5

Posted by on Feb 17, 2019

Was this review helpful to you?
Comment from Hotel Management

Apr 1, 2019 by rr

Thank you! We look forward to all your future stays with us!

4 out of 5
Staff passed over room to clean because we were still in room. We left room at 12 noon. Housekeeper was still on hall. Came back at 7 pm to a dirty room. Called front desk. Took a while to get clean towels cause no one else to help her she said. Did not bring trash bags or wait for me to empty trash left quickly and we had 3 bags dirty trash to next day. Anyone knows if you say trash is full then they need to do more than drop off bags. She also didn't take dirty towels with her. Very disappointed in service. I can empty trash and takes towels to laundry at home. Not expecting to do it on vacation. Also was charged extra taxes at desk that they say was fault of Travelocity.

Posted by , from nc on Jun 24, 2018

Was this review helpful to you?
Comment from Hotel Management

Jun 27, 2018 by Miyeah T.

Thank you Sheila for your feedback. We apologize that we did not service your room during your stay. We will use your feedback as a teaching moment. We assure you that during your next stay you will not be overlooked. We hope to see you again soon for an improved stay.

About the Best Western Plus Wilmington/Wrightsville Beach

Location 5345 Market St, Wilmington, NC 28405

Property Features

Best Western Plus Wilmington/Wrightsville Beach offers its guests a fitness center and a seasonal outdoor pool. WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. Barbecue grills, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Plus Wilmington/Wrightsville Beach. Free self parking is available. This Wilmington hotel is smoke free.

  • 1 building
  • 92 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Wilmington, NC (ILM-Wilmington Intl.) (7.7 km / 4.8 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Plus Wilmington/Wrightsville Beach offers 92 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets: USD 20 per accommodation, per night
  • Maximum 2 per room (weight limit: 80 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Wilmington/Wrightsville Beach Hotel Wilmington
  • Best Western Plus University Inn Wilmington
  • Best Western Plus University Wilmington
  • Best Western Plus University
  • Best Western Plus Wilmington/Wrightsville Beach Hotel
  • Best Western Plus Wilmington/Wrightsville Beach Wilmington

You should know

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.