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"It was a great staff, nice activities, and nice location. The building was nice, but the room is definitely in need of upgrades and repairs. There was
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By a verified traveler on Sat 14 Jul 2018
Hotel Description
Family-friendly 3-star resort near Williamsburg National Golf Club
In historical district
Stay at this Williamsburg resort and you'll be within 2 miles (3 km) of Williamsburg National Golf Club and 6 miles (10 km) of College of William and Mary. Ripley's Believe It or Not! and Williamsburg Botanical Garden are also within 6 miles (10 km).
Family-friendly fun
This resort features an outdoor pool and an indoor pool. There's fun for all ages with a children's pool and a playground, and barbecue grills are available on site. Enjoy the outdoor tennis court and perks like free self parking and free WiFi.
Fireplaces, free WiFi
The 296 individually decorated guestrooms offer free WiFi and sofa beds. Other amenities include kitchens, fireplaces, and TVs with cable channels.
Greensprings Vacation Resort by Diamond Resorts ratings based on 60 Verified Reviews
Review Summary
4.5
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Greensprings Vacation Resort by Diamond Resorts
Everyone (22)Couples (3)Family (5)
5 out of 5
This was my first stay at this property and it was amazing! I WILL be back!
Posted by a verified traveler on Feb 1, 2020
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Comment from Hotel Management
Feb 2, 2020
by Dymond Mutz
Thank you for your review, we appreciate your feedback.
5 out of 5
I love this property. I have visted multiple times staff aways willing to help. Reaort aleays quiet and peaceful nice get away
Posted by a verified traveler on Feb 1, 2020
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Comment from Hotel Management
Feb 2, 2020
by Dymond Mutz
Thank you for your review, we appreciate your feedback.
5 out of 5
Service was excellent. Staff was spectacular. Very pleased
Posted by a verified traveler on Dec 14, 2019
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Comment from Hotel Management
Dec 14, 2019
by p
Thank you so much for your response! We value all feedback. Please come back and visit Greensprings Vacation Resort soon.
5 out of 5
Posted by a verified traveler on Nov 10, 2019
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Comment from Hotel Management
Nov 13, 2019
by p
Thank you for your response. We value all feedback. Please come back and see us. Thank you for choosing Diamond Resorts.
5 out of 5
Location was excellent. Security was great also. Had a security gate then had three locked doors to go through before your room. the room was spacious and well maintained. Very nice.
Posted by a verified traveler on Oct 6, 2019
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Comment from Hotel Management
Oct 8, 2019
by p
We value all feedback. Thank you for your response. Please come back and see us and thank you for choosing Diamond Resorts.
5 out of 5
I especially enjoyed the privacy and peacefulness of my stay. The services were outstanding however I didn't like coming to the resort at night because the areas leading to the resort is not well lite (the roads are extremely dark at night).
Posted by Ron on Sep 30, 2019
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Comment from Hotel Management
Sep 30, 2019
by ja
Thanks for your review. We welcome you back on all your future travels!
4 out of 5
Greensprings Vacation Resort is a hidden gem tucked away in Williamsburg. The lanscape is well maintained, security personnel is super friendly, and the buildings were immaculate. Check-in was a breeze and finding my room was easy. Front desk staff was very professional. A definite home away from home feel. The room was spacious and the bed comfy. I am looking forward to returning.
Things I didn't like:
The room was partially cleaned- housekeeping needs to pay attention to the wood furniture/ lamps as it was very dusty, the carpet in the bedroom by the night table was not vaccumed, the fixtures in the bathroom had some white substance as well as water spots from not drying, and the glass on the dining room table and patio doors were heavily smeared. There was also a waterspot on the ceiling in the master bedroom indicating that there was a leak in the unit above me. The bathroom floors were not mopped at all.
The kitchen was missing some items- can opener, cake pans, corkscrew, and smaller metal bowls.
The dvd player was not set up and couldn't watch movies.
Not spending an additional day there.
Posted by a verified traveler on Sep 16, 2019
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Comment from Hotel Management
Sep 16, 2019
by p
We value all feedback. I apologize for the issues you experienced during your stay with us. We are working on these issues. Thank you for choosing Diamond Resorts and please come back and see us!
3 out of 5
Where do I begin? The dishwasher had standing water in the bottom upon arrival. Several pieces of silverware had been put away dirty. The smaller bathroom shower liner had mildew. One ammenity that was important to our chosing this property was the Cabana at the pool. It was not open! One staff member said it was due to their inability to hire staff. The only food available was snacks and non-alcoholic beverages. This information was not available at the time of booking.
Posted by Rae on Aug 19, 2019
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Comment from Hotel Management
Aug 19, 2019
by p
We value your feedback. I do apologize for the housekeeping issues you have experienced and we are working on correcting them for the future. Please give us another chance to show you this is not our standard way of doing business. Thank you for choosing Diamond Resorts.
4 out of 5
great place to visit. beautiful property. pushy salesman in ownership seminar
Posted by a verified traveler on Aug 17, 2019
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Comment from Hotel Management
Aug 18, 2019
by p
Thank you for your response. We value all feedback.
2 out of 5
Posted by a verified traveler on Jun 18, 2019
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Comment from Hotel Management
Jun 21, 2019
by HN
Thank you for your feedback – please come visit us again soon! - HN
About the Greensprings Vacation Resort by Diamond Resorts
The following facilities will be closed during the summer:
Bar/Lounge
Property Features
Greensprings Vacation Resort by Diamond Resorts offers its guests an indoor pool, an outdoor pool, an outdoor tennis court, and a spa tub. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. WiFi is free in public spaces. A children's pool, a fitness center, and a sauna are also featured at the family-friendly Greensprings Vacation Resort by Diamond Resorts. Self parking is free. This 3-star Williamsburg resort is smoke free.
296 guestrooms or units
4 levels
Bar or lounge
Supervised kid's activities (free)
Business center (24 hours)
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Garden
BBQ grill(s)
Outdoor picnic space
Newspapers in lobby (free)
Fireplace in lobby
Television in lobby
No smoking on site
Family Friendly Amenities
Family property
Outdoor pool
Indoor pool
Children's pool
Supervised childcare/activities (free)
Free WiFi
Outdoor tennis court
Kitchen
Laundry facilities
Playground on site
Sofa bed
Full-sized refrigerator/freezer
Microwave
DVD player
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: Newport News, VA (PHF-Newport News - Williamsburg Intl.) (39.1 km / 24.3 mi)
Train station: Williamsburg Transportation Center (9 km / 5.6 mi)
Parking: Free self parking
Room Amenities
Greensprings Vacation Resort by Diamond Resorts offers 296 air-conditioned accommodations with fireplaces and DVD players. These individually decorated and furnished accommodations have separate sitting areas and include sofa beds. Beds feature premium bedding. Premium cable television is provided. Accommodations at this 3-star resort have kitchens with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Williamsburg resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.
In-room kitchen
Fireplace
Separate bedroom
Sitting area
Pull-out sofa bed
Television
Cable channels
Premium channels
DVD player
Refrigerator (full size)
Microwave
Oven
Coffee maker
Kitchenware
Luxury bedding
Shower and tub combination
Housekeeping (daily)
Newspapers (free)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Air conditioning
Ceiling fan
Unique furnishings
Unique decor
Nearby Activities
An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Playground on site
Bicycle rentals nearby
Golfing nearby
Basketball on site
Hiking/biking trails nearby
Volleyball on site
Beach volleyball on site
Ziplining nearby
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
In-room accessibility
Assistive listening devices available
Hotel Policies
Check-in
Check-in time starts at 4 PM
Minimum check-in age is: 21
Special check-in instructions:
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pets
No pets allowed, but service animals are welcome
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Only service animals are allowed
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Debit cards
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 100 per stay
Resort fee: USD 15.95 per accommodation, per night
The resort fee includes:
Pool access
Fitness center access
Business center/computer access
Internet access
Self parking
Additional inclusions
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Greensprings Vacation Resort by Diamond Resorts Resort
Greensprings Vacation Resort by Diamond Resorts Williamsburg
You should know
Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
