Mangrove Beach Corendon Curacao All-Inclusive Resort, Curio by Hilton

4.5 star property
4.5-star beachfront property near Curaçao Museum

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Photo gallery for Mangrove Beach Corendon Curacao All-Inclusive Resort, Curio by Hilton

Down comforters, free minibar, in-room safe, desk
Exterior
Beach/ocean view
Down comforters, free minibar, in-room safe, desk
7 restaurants, breakfast, lunch, dinner served; barbecue

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • All inclusive
  • Gym
  • Room service

Explore the area

View in a map
Pater Euwensweg 31, Dutch Caribbean, Willemstad
  • Place, Curaçao Museum
    ‪7 min walk‬
  • Place, Renaissance Shopping Mall
    ‪14 min walk‬
  • Place, Queen Emma Bridge
    ‪15 min walk‬
  • Airport, Willemstad (CUR-Hato Intl.)
    ‪13 min drive‬

Room options

Room, Multiple Beds, Ocean View

7.2 out of 10
Good
(40 reviews)
  • 667 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Room (2 King Beds)

7.6 out of 10
Good
(34 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Presidential Suite

8.0 out of 10
Very good
(1 review)
  • 1076 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 King Beds

Suite, 1 King Bed (Penthouse Suite)

10.0 out of 10
Exceptional
(2 reviews)
  • 570 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 570 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Partial Ocean View

7.8 out of 10
Good
(88 reviews)
  • 366 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible (Mobility/Hearing, Roll In Shower)

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Oceanfront

7.8 out of 10
Good
(50 reviews)
  • 366 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(53 reviews)
  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Willemstad

On the beach.With a stay at this Historic Center property, you'll be within half a mile (1 km) of Curaçao Museum and 6 miles (10 km) of Curaçao Sea Aquarium. Mambo Beach and Blue Bay Beach are also within 6 miles (10 km).

What's nearby

  • Curaçao Medical Center - 6 min walk - 0.4 miles
  • Historic Area of Willemstad, Inner City and Harbour, Curaçao - 6 min walk - 0.4 miles
  • Curaçao Museum - 7 min walk - 0.4 miles
  • Renaissance Shopping Mall - 14 min walk - 0.8 miles
  • Queen Emma Bridge - 15 min walk - 0.8 miles

Getting around

  • Curacao Intl. Airport (CUR) - 16 min drive

Restaurants

  • ‪Coco pool bar - ‬6 min walk
  • ‪Flamingo Beach Bar - ‬1 min drive
  • ‪Harbor Breakfast - ‬1 min drive
  • ‪Breeze Main Restaurant - ‬1 min drive
  • ‪Ristorante Siciliano - ‬1 min drive

About this property

Mangrove Beach Corendon Curacao All-Inclusive Resort, Curio by Hilton

4.5-star beachfront property near Curaçao Museum
Some rates at Mangrove Beach Corendon Curacao All-Inclusive Resort, Curio by Hilton are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. Bring your whole family to Mangrove Beach Corendon Curacao All-Inclusive Resort, Curio by Hilton for summer fun including 4 outdoor swimming pools, a complimentary water park, and a children's pool.

There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This luxury property also offers a 24-hour fitness center, a garden, and a terrace. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Willemstad property.

  • 384 guestrooms or units
  • 7 dining venues
  • 6 bars or lounges
  • Meeting rooms
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Lockers available
  • Bar on the beach
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Swim-up bar
Mangrove Beach Corendon Curacao All-Inclusive Resort, Curio by Hilton offers 384 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Beds feature down comforters. Cable television is provided. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Similar properties

Property amenities

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free rollaway/extra bed
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 6 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Beach volleyball
  • Children's pool
  • Free water park
  • Outdoor pickleball court
  • Pilates classes
  • Playground
  • Shopping
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property does not have a Curaçao Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Corendon Mangrove Beach Resort
Corendon Mangrove Beach Resort All Inclusive
Mangrove Beach Corendon Curacao All Inclusive Curio by Hilton

Frequently asked questions

How close is Mangrove Beach Corendon Curacao All-Inclusive Resort, Curio by Hilton to the airport?

Mangrove Beach Corendon Curacao All-Inclusive Resort, Curio by Hilton is 7.1 mi (16-min drive) away from the Curacao Intl. Airport (CUR) airport, the closest popular airport to the property.

How much does it cost to stay at Mangrove Beach Corendon Curacao All-Inclusive Resort, Curio by Hilton?

As of Dec 11, 2025, prices found for a 1-night stay for 2 adults at Mangrove Beach Corendon Curacao All-Inclusive Resort, Curio by Hilton on Dec 19, 2025 start from $356.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mangrove Beach Corendon Curacao All-Inclusive Resort, Curio by Hilton have an airport shuttle?

Airport shuttle services are not available at Mangrove Beach Corendon Curacao All-Inclusive Resort, Curio by Hilton.

How close is Mangrove Beach Corendon Curacao All-Inclusive Resort, Curio by Hilton to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Mangrove Beach Corendon Curacao All-Inclusive Resort, Curio by Hilton offer free breakfast?

Mangrove Beach Corendon Curacao All-Inclusive Resort, Curio by Hilton does not offer free breakfast.

Is there a casino at Mangrove Beach Corendon Curacao All-Inclusive Resort, Curio by Hilton?

No, there is no casino at this property, but Sahara Casino (6-min drive) is nearby.

What time is check-in at Mangrove Beach Corendon Curacao All-Inclusive Resort, Curio by Hilton?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Mangrove Beach Corendon Curacao All-Inclusive Resort, Curio by Hilton?

This property offers free self parking.

Does Mangrove Beach Corendon Curacao All-Inclusive Resort, Curio by Hilton have a pool?

Mangrove Beach Corendon Curacao All-Inclusive Resort, Curio by Hilton features 4 outdoor pools and a children's pool.

Does Mangrove Beach Corendon Curacao All-Inclusive Resort, Curio by Hilton have a restaurant?

There are 7 onsite restaurants, offering options like barbecue and a beachfront location.

Does Mangrove Beach Corendon Curacao All-Inclusive Resort, Curio by Hilton have a spa?

This property doesn't have a spa, but it does offer beach massages.

How close is Mangrove Beach Corendon Curacao All-Inclusive Resort, Curio by Hilton to downtown Willemstad?

Mangrove Beach Corendon Curacao All-Inclusive Resort, Curio by Hilton is 1 mi away from Willemstad.

Reviews

Mangrove Beach Corendon Curacao All-Inclusive Resort, Curio by Hilton Reviews

7.6

Good

7.8/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 553 out of 1488 reviews
Rating 8 - Good. 400 out of 1488 reviews
Rating 6 - Okay. 271 out of 1488 reviews
Rating 4 - Poor. 135 out of 1488 reviews
Rating 2 - Terrible. 129 out of 1488 reviews

Reviews

8/10 Good

Eunjoli

Traveled with group
Liked: Cleanliness, property conditions & facilities
The room was fine. Housekeeping should make sure to face towels in the room. More hut sitting at the beach, so you are not fighting locals to get a set at the beach. The dining and lobby should be closed off so air conditioning can happen. It's uncomfortable eating breakfast, lunch, and dinner in the humidity.
Stayed 4 nights in Dec 2025

10/10 Excellent

DIANDRA Alexandria, BROOKLYN

Stayed 4 nights in Nov 2025

8/10 Good

DIANDRA Alexandria, BROOKLYN

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
My room wasnt ready for couple hours after check in but they made sure we got a room me and my friend had separate rooms and they both wasnt ready but by the 3rd day i booked too come back again in a few months it was beautiful and quiet loved it
Stayed 4 nights in Nov 2025

2/10 Terrible

Kathy Marie

Traveled with partner
Disliked: Cleanliness, amenities
The resort property itself was ok and in a good location. However the very limited staff were rude and were too busy talking to each other to wait on you. The food was unbareable. There were never any forks or glasses for drinks. You had to hunt them down yourself or wait Untill they decided to bring out more. If you ordered a coke they would just say we’re out. You had to go to each bar station on your own to see if you could find even a coke. Buffet restaurant served both resorts and was always dirty. No one cleaning off dirty tables except the pigeons. I am a Hilton honors member and Hilton should be ashamed to have their brand associated with this resort.
Stayed 6 nights in Nov 2025

8/10 Good

America

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2025

10/10 Excellent

Mr lane

Stayed 3 nights in Sep 2025

8/10 Good

SUMAIYA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

6/10 Okay

Norman

Traveled with group, Traveled with family
Liked: Property conditions & facilities
The property is clean, safe, and the food is excellent. I will not come back because there is not one public AC area to go to. AC is only in the rooms and ours went out with no updates for 24 hours.
Stayed 11 nights in Aug 2025

10/10 Excellent

james m

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome, food was outstanding..
Stayed 4 nights in Aug 2025

2/10 Terrible

Craig

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
HORRIBLE - they treated us horrible when the AC stopped working in our room. Basically, put us in a temporary room and then told us “We had to get out of that room because someone else was checking in"? Then we did not have a room at all for half a day. UNBELIEVABLE. Then they told us they would have a solution at 10:00am, then 3:30, then 4:00, then 4:30. You really find out what organization is about when there is a little problem. They did not mind inconveniencing my family for their convenience! Way below the Hilton standards. Very disappointing. There is no way that I could recommend this hotel to anyone. Not even my x-wife.
Stayed 5 nights in Sep 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was adorable! The grounds were picture perfect. The beach, pool, the bars the buffet, etc. Friendly staff. The food was what you expect at an all inclusive resort. They are super strict on reservations and you can only reserve for the next day. The water park was a blast! Be ready for the huge snake water slide! The nightly entertainment was fun. Willemstad is a15 minute walk.
Stayed 5 nights in Sep 2025

10/10 Excellent

Dana

Stayed 4 nights in Sep 2025

8/10 Good

Entela

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I loved the hotel room, the beach area and the food was delicious and so many choices. People working at the reception were very good and helpful. I was so disappointed with people working at the bars and the main restaurant. They were so unfriendly, never talked or smiled, not even to each other. We always had to hunt down clean utensils, glasses and tables, and cleaning tables and placing clean utensils were the only job the staff was supposed to do, food, drinks, water were placed buffet style ( and that was an excellent idea) so we got them ourselves.
Stayed 9 nights in Aug 2025

6/10 Okay

Shona-K

Liked: Staff & service
I recently stayed at Mangrove Beach Corendo in Curacao, and while there were some positives, my overall experience was less than ideal. First, the check-in and check-out process was quite confusing and disorganized. After a long flight, I was hoping for a smooth arrival, but unfortunately, there were no seats available for guests waiting to check in. It was uncomfortable to stand around for an extended period, especially after traveling for hours. It would have been a nice touch to have a designated seating area for guests waiting to check in Unfortunately, the housekeeping left much to be desired. I found mold in the bathroom, which was concerning, and the robes that were provided were dirty. These issues definitely made me question the cleanliness and attention to detail at the resort. On a more positive note, the entertainment and food options were decent, though nothing stood out as extraordinary. The resort is very kid-friendly, which is great for families, but it didn’t quite meet the expectations I had for a more relaxing, adult-oriented experience. One of the highlights of our stay was Mel at the concierge desk. She was incredibly helpful in booking our cabanas and making sure we were enjoying our stay. Her customer service definitely stood out, and we truly appreciated her efforts. Overall, while Curacao itself is a beautiful destination, I’m not sure I would return to this resort. There are definitely areas for improvement in terms of service and maintenance.
Mold
Cracks and mold at the “ presidential swim out”
Cracks and mold at the “ presidential swim out”
Cracks and mold at the “ presidential swim out”
Stayed 5 nights in Aug 2025

8/10 Good

Whitney

Traveled with group
Liked: Staff & service
A lot of the furniture in the rooms were rusted and needed to be replaced. Also experienced a water bug and lizard in the room. Need to get rid of the rugs or vacuum the carpet. The curtains were dirty and stained
Stayed 4 nights in Aug 2025

4/10 Poor

Shernel

Traveled with partner
Liked: Amenities
Disliked: Staff & service
We stayed at this hotel for the Curaçao North Sea Jazz Festival. The hotel itself was nice, but the service was very disappointing. Our first room had no internet, no TV, and no working phone, so we lost more than 24 hours before being moved. Later, we waited over two hours just to get an iron, and because of that I missed the main artist I specifically went to see at the festival. One guy at the front desk did try his best to help, but overall the service was unacceptable. I’ve stayed at the Rif before and had a much better experience there, so I recommend the Rif instead of Corendon.
Stayed 2 nights in Aug 2025

2/10 Terrible

Christobal, Southlake

Traveled with family
Disliked: Cleanliness, staff & service, amenities
WARNING: This is NOT a 4-Star Hotel – It’s a Health Risk and a Scam This hotel is a mismanaged disaster hiding behind the Hilton brand. It puts guests’ health at risk, delivers appalling service, and offers terrible value for money. We paid over $400/night, but got food poisoning, skipped housekeeping, and staff who don’t care. Do not be fooled by the “4-star” label. It struggles to meet even 2-star standards. Your family deserves better. Avoid this hotel like the plague. Curacao is a beautiful country with excellent hospitality…. elsewhere. Stay away from this hotel. Food Safety: The outdoor buffet is overrun by doves eating directly off the food counters. Staff continue serving food beside the birds as if this is normal. Guests then unknowingly pick food from the same trays the birds peck at. Disgusting and unsafe. Restaurants: They advertise “7 restaurants,” but most are too small for the size of the hotel. Reservations are difficult to secure. The buffet ends up being the only option most nights, and it’s the same bland, low-quality food served over and over again. False “All-Inclusive”: The Room service is just three sandwich options, and it costs $15 extra to deliver. Housekeeping: On multiple days, housekeeping never showed up. When they came, it was just making the bed and replacing towels, no actual cleaning, no mopping, no sanitizing. Management: Terrible. Problems are systematic. We decided to only use this hotel as a place to sleep.
Murky pool
Stayed 6 nights in Aug 2025

6/10 Okay

Mary

Stayed 4 nights in Aug 2025

6/10 Okay

Natasha

Upon arrival the desk staff overlooked me and took guest who came after me. When finally assisted had to wait for a room. After about a hour I got my room which I thought was supposed to
Stayed 4 nights in Aug 2025

8/10 Good

Mark

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the property was great. We felt safe the entire time. The only downsides were the following but nothing that would hinder me from going back: 1. Food options were limited. There is only one buffet restaurant that is open for breakfast, lunch and dinner at set times. If you miss those times, there is only a small table of food that has options like French fries and chicken nuggets and pizza. 2. There were not any hotel activities. They have a DJ at night but it is very low key and no real entertainment 3. No pool activities during the day. Not a big deal since there are plenty of beaches to go explore on the island so you really shouldn’t be spending all your time at the hotel anyway. Aside from the above, the hotel was great. The restaurants that you have to make reservations are good. The food was pretty good for an all inclusive. If you rent a car, which is a must, parking is very easy at the hotel. There is a garage with plenty of parking spaces.
Stayed 5 nights in Aug 2025

10/10 Excellent

Maripaz

Stayed 7 nights in Aug 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was excellent! Short walk to town.
Stayed 9 nights in Aug 2025

4/10 Poor

Morenike Olubunmi

Traveled with group
Disliked: Staff & service
My stay at the Mangrove Beach Corendon is mixed. The ocean & pool were fantastic & resort is beautiful. The primary concern is for this to be an all-inclusive resort, the guest has to do a lot of work themselves including: getting your own beach towels from the neighboring RIF hotel where I was made to feel like an intruder; finding your own napkins, forks, spoons in the buffet. Many simple things were in short supply. The response of staff was not to take the initiative to help you secure these items, but to point you in the direction of where to go to get it yourself. This was a "get it yourself" hotel. The AC unit didnt work most days & maintenance never came. Voicing concerns to the front desk led nowhere, asking for a manager that was never on duty. The buffet was a disorganized, & couldn't find a table, keep a table. My last day there I saw 2 families fighting over a table at breakfast. It was very cafeteria style instead of the experience I had at other resorts where you are greated & assigned a table & had staff assigned to your area. The buffet food was repetitive & didnt compare well to other buffets. The restaurant dining experience was just as bad. We dined at the BBQ, seafood and Turkish restaurants.The Turkish dining experience was the best experience of the entire week. They actually treated us like we were on vacation. We were ignored at the BBQ, seated 1st & served last. I enjoyed the cabana rental. I won't be returning.
Stayed 7 nights in Aug 2025

10/10 Excellent

EWA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2025

6/10 Okay

ashley

Liked: Cleanliness
Disliked: Staff & service
-The property’s appearance is generally satisfactory. However, the rooms were uncomfortable, and several pieces of furniture were severely rusted. -During my five-day stay, I encountered not one hot shower. The closest I came to a lukewarm shower was unsatisfactory. Despite my complaints, the staff assured me that the showers were functioning correctly. -This establishment falls short of providing top-notch service. Customers must actively seek assistance, as they often encounter a lack of friendliness and a general attitude of disinterest. While I acknowledge that not all staff members exhibit these behaviors, my experience was limited to the individuals I encountered. -The food quality on the property was disappointing. The Italian restaurant, the only restaurant on the property, offered basic and unremarkable cuisine. Despite the all-inclusive nature of the package, I found myself primarily dining and drinking off the property. Drinks/coffee from the bars were terrible. -While housekeeping was provided daily, it was inconsistent in its practices. Dirty towels were not provided, and I had to request clean ones when I noticed them in the hallway. I am uncertain whether the hotel sheets were changed, as they were simply made up. -However, I would not recommend returning to this property. If you decide to stay, it may be a decent stay, but do not expect exceptional customer service or attention to detail. I believe the hotel could improve its customer service.
Stayed 4 nights in Aug 2025