6/10 Aceptable
Laurie B.
11 jul. 2025
No le gustó: Limpieza
The communication and cleanliness of the property needs to be improved. We arrived on Friday evening. The email I received prior to check in says trash pick up is on Thursdays, so be sure to place your bagged trash in the bin inside the wooden enclosure located outside. I brought a bag of trash out on Sunday. There are two bins approximately 40 gallons each. Both bins were full of previous guests trash. I received an automated message on Monday saying trash pick up is on Tuesday, so put your bagged trash in the bin inside the wooden enclosure. I thought, ok great. The trash will be picked up tomorrow so no need to bother anyone about it. Tuesday came and went with NO trash pick up. I sent a message about it and the response I got was, sorry will reach out to the team and let you know. I gave it a couple more days, then it was the 4th of July holiday and still no update. I'm sure you can imagine now the stench that was coming from the enclosure. There were also several bees flying around the enclosure so it was not enjoyable to sit outside on the porch. On Saturday, I sent another message and got the same response as before. The following Monday, a woman shows up in an older model Honda Accord packed full of clean linens. She was smoking a cigarette before she got out of the car. My husband went out to greet her and she said she was there to take trash away. She loaded leaking trash bags into her car with "clean linens" in her smoke filled car. Gross. And it was 95 degrees!
Laurie B.
Se hospedó 12 noches en junio de 2025